Rebecca Butler

My children saw Dr Webb. She was absolutely amazing. However, we had an incredibly difficult time with the referral coordinator. I have children with various special needs that have to see specialists. The first occasion that needed pre-authorization from our insurance was an extremely urgent matter. Nearly emergent. It took 2 weeks for the referral coordinator to correctly send the pre-authorizations so that our insurance would approve it. The specialist's insurance coordinator was willingnto be on the phone and help her with the preauth but was unsuccessful in her attempts to contact the referral coordinator on several occasions. It took nearly a month to get preauthorization done for an inhaler for my son, and mistakes made on referrals to the audiologist for my 2 deaf children resulted in out of pocket expenses as we could no longer wait for the referrals to be sent correctly to fix an issue with my daughters cochlear implant because she could not hear without it. In January 2023we received new insurance from my husbands job. They assigned us to a new pediatrician. My children were seen by Dr Webb in September 2022 for their annuals and we have not yet established as new patients with the new pediatrician. We have done paperwork but have not seen the new doctor. My daughter needed paperwork filled out to begin attending school at a special school for deaf children. Given that Dr Webb was the last person to see her and the paperwork is specific to her annual visit, I sent the paperwork there. I expected to pay a fee or something but was instead told that since the new pediatrician requested records she would not be filling out the paperwork and to have the new ped do it. I can understand but given what we had gone through and I had done so without complaint and with all smiles as I often feel guilty that my children have more needs due to their disabilities than a typical family, I truly felt that this was a small thing Dr Webb could have done for us. As a result, we will be sticking with the newly assigned pediatrician and I can not recommend this office for anyone that may need referrals to specialists.

This place is a dream! Rebecca is amazing with my baby and is super patient with my lists of questions at each appointment. Nurse Nancy is a wonderful. She's very helpful and always answers the phone when we call for tips. We love this doctors office!

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Front office people rude and inneficient. You call they make you wait, treat you bad and never send e-mails or returning calls. Never appts availables. I was looking for an annual check and they gave me 4 months after. Never send reminders or texts about appt either. I live in Lantana and had to change pediatrics to Flowermound MD which are awesome. It took them long time to release my shot records. Had to call several times and send like 3 faxes ( their fax is always busy as well) to get that info. Front office people rude and inneficient. You call they make you wait, treat you bad and never send e-mails or returning calls. Never appts availables. I was looking for an annual check and they gave me 4 … More

We have been with Dr. Butler for about 3 years now and have been very happy with her and her nurse practitioners. They have always taken the time to answer our questions and even on busy days I did not feel overly rushed during the experience. The office definitely earned my respect with their adjustments during the COVID-19 period. My daughter had a pain that we wanted to have a look at, but of course were worried about going to the doctor. The front desk had us call upon arrival and send a nurse out to greet us and walk us into a room where we met with the nurse and the nurse practitioner. The office made sure to minimize interaction between patients and we were in and out in less than 20 minutes with all of my questions/concerns being taken care off. We have been with Dr. Butler for about 3 years now and have been very happy with her and her nurse practitioners. They have always taken the time to answer our questions and even on busy days I did not feel overly rushed during the … More

Dr. Butler ALWAYS takes time with my kids, listens to our concerns, and asks a lot of questions. Because of her attentiveness and unparalleled knowledge, she diagnosed my kids with a disease that other doctors missed for years. I will never take my kids to any other doctor!

Dr. Butler is amazing. She takes the time to see my children, listen my concerns and she always is available through the “Ping” app. She always answers my questions and yes, the visit can take more than you should spect but I just think that if she takes all the time possible to see my children she takes the same amount of time to see the rest of her patients. So no big deal if we have to wait a little bit more just bring something to keep entertained your kids. Nurses are great. My children absolutely LOVE all the nurses, they treat them with love and are very kind every time. Dr. Butler is amazing. She takes the time to see my children, listen my concerns and she always is available through the “Ping” app. She always answers my questions and yes, the visit can take more than you should spect but I just think … More

The nurses here are terrible, and as anyone with small children knows, you often spend more time with the nurses than the doctors. The nurses are rude and not personable at all. They make for a very unpleasant experience. Today we had an appointment and they would not see me due to an error with insurance. They kept me waiting for over 30 minutes. They made me feel like a criminal and were not so discretely whispering about me. We will not return. Upon speaking with the office manager, the nurses being rude is a known issue, so other people have complained about it and yet there has been no resolution. This is all not to mention the wait times here have always been over 30 minutes, sometimes up to an hour. There are better places in the area, it’s not worth an unpleasant experience here. The nurses here are terrible, and as anyone with small children knows, you often spend more time with the nurses than the doctors. The nurses are rude and not personable at all. They make for a very unpleasant experience. Today we had an … More

Thorough, meticulous, and deliberate. Amazing physician.

Thorough, meticulous, and deliberate. Amazing physician.

Always helpful. The front desk is always so nice when you walk in. The doctors and nurses are always so sweet with the kids. I'm very happy

The nurses here are terrible, and as anyone with small children knows, you often spend more time with the nurses than the doctors. The nurses are rude and not personable at all. This reflects on dr butler and the whole experience of visiting her office. I’ve since heard from other former patients of hers that this is an ongoing issue, and this office has lost more patients than just me due to front office staff.

The entire team is stellar!

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Dr. Butler is an amazing Doctor! Very conveniently located (right by Kroger). I think all of Lantana would agree.

We've been using Dr. Butler since our daughter was born. She gives practical advice and really explains things if you have a question! She recently got a new NP and my daughter loved her.

Dr. Butler and Melanie the nurse practitioner are wonderful!! This is the only place where I don't mind seeing the nurse practitioner, she is just fabulous! They are all sweet as can be to my daughter, including the office staff. We love this place and will continue to come here for years to come.

Words cannot explain how wonderful Dr. Butler and her staff (Gus, Casey and the rest!) are at Lantana Pediatrics. We have been coming since she first opened and my daughter is now 20 and is worried that Dr. Butler is going to boot her out! She comes to see her whenever she is home from college. And they have been so helpful with college requirements for my son. The go above and beyond and really, really care. Words cannot explain how wonderful Dr. Butler and her staff (Gus, Casey and the rest!) are at Lantana Pediatrics. We have been coming since she first opened and my daughter is now 20 and is worried that Dr. Butler is going to boot her out! … More

My son has seen Dr. Butler since he was born. She is awesome about getting him in when we need to, and we love the pingMD app as new parents.

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She is so sweet and very knowledgeable! We have always had the best experience every time we are there. If there were 10 stars I'd give that for the rating! The staff are all great!

We couldn't be happier with Dr. Butler and her staff. It has the feel of a small town practice -- accessibility, friendliness, warm atmosphere. There's no doubt our kids are in good hands there.

Dr. Butler is a super nice lady. She always takes the time to listen to your questions and concerns. The problem is that she basis each child's development on a chart, if they don't fit the chart perfectly, she thinks there is a problem. Talk about a way to freak new parents out! We were sent to specialists to find out there is absolutely NOTHING wrong at all, the specialists could not believe we were sent to them. After speaking with other parents who use this doctor as well, they all had the same experience we did. Her intentions are good, she is just overly cautious (to the point of freaking out over every small thing). Don't be afraid to get second opinions when using this doctor! Dr. Butler is a super nice lady. She always takes the time to listen to your questions and concerns. The problem is that she basis each child's development on a chart, if they don't fit the chart perfectly, she thinks there is a problem. … More

Dr Butler is fantastic and always listens to my concerns

This is the best pedestrian we have ever had. The administration is also great.

Dr. Butler is a wonderful pediatrician with a great staff. We would not take our son anywhere else. I cannot say enough about them.

My kids have been patients of Dr. Butler's since she opened her practice last year. Dr. Butler and all of her team and warm & welcoming, always have time to squeeze us in if needed, rarely run behind, and know their stuff! We are very pleased to have found such a wonderful practice so close to home!