Dr. Stacy Victoria Smith

This lady is NOT a Neuro ophthalmologist or ANY kind of eye doctor for that matter. This is false Advertisement!!! On top of being misled she was incredibly rude. I don’t usually leave reviews but if this can help one person then it’s worth it. This ladies name pops up with all searches for neuro ophthalmologist and it should be against all medical ethics and codes for false advertisement. To navigate medical health is horrible within its self but this is just WRONG. When you are looking to help your loved one get the help they need you don’t need the frustration this causes let alone waste of money. Her specialty is neurology and that is it! And with her being as rude as she is I would not even see her for that.

I have been seeing her for a few years now. I remember my first visit with her; she was so detailed and concerned with my HP migraines which helped me feel comfortable with her. Since then her demeanor is always concerning and positive. She has helped me to get my migraines under somewhat control. I love her. Best doctor ever!!

This user rated the provider, but did not write a review

I contemplated for a while to write a review on this Dr’s office. I do have to say this review is more on the office staff and not so much on the Dr. herself although it’s her practice and she should be aware of what going on. I’ve spent weeks trying to get refills called in. I then have spent weeks trying to get a prescription called in to a special pharmacy for a shots I have to give myself because a nurse left/resigned and no one knew how to do her job. I was talked down by that same nurse. And now, I am being billed x amount for a Dr. visit because they billed my old health insurance and not my new one although I asked them to update my insurance. I go to Dr. Smith for chronic headaches but they honestly make my headaches worst! I will no longer be going to them. They are incompetent. I contemplated for a while to write a review on this Dr’s office. I do have to say this review is more on the office staff and not so much on the Dr. herself although it’s her practice and she should be aware of what going on. I’ve spent … More

I Do not recommend her at all. Her staff was very rude and uncaring. She did not introduce herself when she first came in. We had to ask her questions about a future plan etc. I was extremely disappointed as she was referred to us by another doctor . I am telling this doctor about her so she does not recommend her anymore.

0 stars, 1 word, 5 letters... QUACK

This doctor and her staff are RUDE! They all have bad attitudes! I wouldn’t recommend this place unless you want to be treated horribly! I will be filing a complaint with Medicare, Aetna and the Administrator! They treated me so badly! I am disgusted! Her staff is probably rude because they are just following how she treats her patients!

Rude, dismissive, unprofessional service provided to my wife. Doc was over an hour late for the exam, no care, just a job. Would definitely not recommend. If we had any other option at all we would go elsewhere.

Very disappointed. Was referred by my dr post covid headaches. Started to bleed from my ears. Had made appointment for next month they called and moved app up. Showed up 30 minutes early just to be told she refused to see me because i had covid symptoms. I have been tested negetive and was just seen by my dr and receptionists still refused me. Very disappointed. Was referred by my dr post covid headaches. Started to bleed from my ears. Had made appointment for next month they called and moved app up. Showed up 30 minutes early just to be told she refused to see me because i had … More

I have never been in a physicians office where the entire staff was rude. They were very angry and mean. Not only to myself but all others who arrived. I found myself wondering what I had done to make them so self absorbed and rid Ed yo the persons they encountered. My advise is to STAY away no one should be treated so rudely. My visit was Tuesday May 19, 2021. Be smart stay away I have never been in a physicians office where the entire staff was rude. They were very angry and mean. Not only to myself but all others who arrived. I found myself wondering what I had done to make them so self absorbed and rid Ed yo … More

I took my mother in to see Dr Smith for debilitating headaches. Our initial appointment went well and they were able to get her in quickly-after this is when it all went down hill. The follow up from this provider is abysmal. It has taken literally 10 days to yet get a response from this office regarding a simple blood test needed for an MRI Dr Smith ordered. I am not sure if it is a matter of disorganization or a lack of caring but waiting for direction for a simple blood test should not take this long. I have spoken with the medical assistant who has been very helpful so I do not think it is an office staff issue but rather lack of organization or lack of caring on the provider’s part. I work in several different hospitals and work with other medical providers so know to NOT recommend Dr Smith. I took my mother in to see Dr Smith for debilitating headaches. Our initial appointment went well and they were able to get her in quickly-after this is when it all went down hill. … More

I would document ZERO STARS if I could. I DO NOT recommend this physician’s office. They do not follow through with what they say they will do. I waited two months for a prior auth for a treatment only to find out that the office never submitted the request in the first place. All while dealing with chronic pain. Additionally, the staff argued with me about sending prescriptions to my pharmacy, then sent it to their “specialty” pharmacy anyway! It’s out of town for me and they didn’t seem to care. The office may take a week or more to return a message, so there’s no hope for help if you have an acute need. I called to voice these complaints four days ago and was told neurology administration would call me back. I still have not been contacted. Do not initiate care here because they obviously do not practice patient-centered care. I would document ZERO STARS if I could. I DO NOT recommend this physician’s office. They do not follow through with what they say they will do. I waited two months for a prior auth for a treatment only to find out that the office never … More

I definitely do not recommend Dr. Smith. Her office ignores refill requests not sent through mychart and they do not return phone calls. They refused to refill my daughter’s prescription without an in person visit. She attends college out of state. My request for a virtual appointment and/or a partial refill to hold her over until she could see someone near her college was denied. The medication she takes has side effects when stopped abruptly. I will be filing a complaint with the hospital and my insurance. I definitely do not recommend Dr. Smith. Her office ignores refill requests not sent through mychart and they do not return phone calls. They refused to refill my daughter’s prescription without an in person visit. She attends college … More

Dr. Smith’s nurse has been very rude & impatient with me. This office does NOT reach the standards of care I have come to expect, and receive from all my other doctors, from Houston Methodist.

Dr. Stacy Smith's office staff were very polite, respectful and professional.

I have seen Dr Smith two times now for migraine headaches. She spent a lot of time with me on both occasions and I am very happy with her level of care. I would recommend Dr. Smith.

I am very pleased to have found Dr Smith. I filled in detailed notes and questionnaires before my appointment. She was very thorough and didn't rush through our initial appointment. I was kept up to date with text reminders before my appointment and sent a link after my appointment to MyChart which has all my information I including details of my visit and detailed notes from Dr Smith for my care. I am extremely impressed. With everyone involved. The only person who was a little confused was the nurse who initially took me through and thought I was there for optical and then kept forgetting to do things, otherwise, excellent. I am very pleased to have found Dr Smith. I filled in detailed notes and questionnaires before my appointment. She was very thorough and didn't rush through our initial appointment. I was kept up to date with text reminders before my … More

I’ve had vision and balance issues for 11/2 years that 2 other ophthalmologist, ENT, 3 neurologists, Mayo Clinic haven’t figured out. I tried making an appt but she needed my records first. Ok, no problem. I made an appointment then a week later I got a call saying it was canceled because I needed a referral. Ok......so I got a referral from one of my Opthamologists. I called to see if they had received the referral only to find out my insurance doesn’t need a referral AND she still turned me down!!!!!?????? A specialist is supposed to dig further to help someone. It is awful to not be able to figure out what is wrong. It’s nice to rule things out and is a peace of mind. She would have received payment for my visit through my insurance and she still didn’t want to waste her time to see me?????? Why are you even a dr??????? Awful! I’ve had vision and balance issues for 11/2 years that 2 other ophthalmologist, ENT, 3 neurologists, Mayo Clinic haven’t figured out. I tried making an appt but she needed my records first. Ok, no problem. I made an appointment then a week … More

I've been a patient of Dr Smith's for approximately 10 months now. I have suffered from chronic migraines for over three years and she has been the first Dr to make any headway with them. She is very patient and observant, you truly feel cared for each visit. Her knowledge is next to none, she was able to see other deficiencies with me and referred me to the correct help. I owe so much to this doctor. I've been a patient of Dr Smith's for approximately 10 months now. I have suffered from chronic migraines for over three years and she has been the first Dr to make any headway with them. She is very patient and observant, you truly feel … More

Absolutely ridiculous office. Couldn't even get an appointment. They seem to not really care if they get patients or not. I gave them 3weeks and they still couldn't even at least schedule me an appointment. They have the attitude of "oh well". If the doctor is anything like the office staff than I guess it is a good thing I couldn't get an appointment. If the doctor is good then she needs to reevaluate how her practice is ran. Absolutely ridiculous office. Couldn't even get an appointment. They seem to not really care if they get patients or not. I gave them 3weeks and they still couldn't even at least schedule me an appointment. They have the attitude of "oh … More