Dr. Shazia Billal

I am a Patient at the Spring location, this location is like family. I have always been able to talk openly and confidently to Doctor Billal. She’s compassionate and trustworthy and has weekend hours in the spring location that works for my family. Doctor Billal and her staff make you feel like your in good hands she answers all my questions doesn’t rush you. Her staff is very friendly and professional at this location. Great phlebotomist on site when I went on 3-28-2023 she made me feel safe when she drew my blood work. I always have a great experience at this location when I have my wellness care here. Thank you Doctor Billal and her staff! I highly recommend her at the Spring location!

I have been going to Dr. Billal for over 20 years. She is a great doctor who treats you as a person and not just a patient. If she can’t handle your issue she will refer you to the specialist that can.

Thank you Dr. Billal and staff for your kindness blessings to al of you.

Dr. Billal listens to your issues an help you get the best care.

Dr Shazia is very knowledgeable, kind and helpful. Her kindness with knowledge makes her job super effective. Thank you Shazia for all you do to make sick people feel better.

Dr. Billal is a wonderful, compassionate, and caring doctor. I've known her for about fifteen years now (she is my mom's PCP), and she became my PCP a couple of years ago after my doc retired.

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Tried contacting the office all day long. Extremely incompetent. Dr. Billal failed to accept responsibility for the negligence and refused to come to the phone. She should be ashamed of herself. Tried contacting the office all day long. Extremely incompetent. Dr. Billal failed to accept responsibility for the negligence and refused to come to the phone. … More

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I'm have taken over care of my elderly Mom and disabled Sister. I made an appointment to see Dr. Billal as she was their primary Doctor. As a new care giver I wanted to get information on their medical history. She refused to see me and sent in a nurse practioner saying she wasn't going to get involved in family drama. Drama with family is due to lack of care and neglect from previous care givers. Upon looking through the medical records my mentally disabled sister didn't get routine tests done stating patient refusal. We have history of breast cancer in our family from another one of our sisters. She also never had a colonoscopy it also stated patient refusal. The lack of care from her caregivers should have been a red flag to this doctor and should have been reported. She also prescribed my mom a depression medication that she should not take with her dementia. It could result in death from warnings I have read online. This Doctor is very reckless and clearly doesn't  care about her patients.  I do not recommend her. I will be filing a complaint with the Texas medical board. I'm have taken over care of my elderly Mom and disabled Sister. I made an appointment to see Dr. Billal as she was their primary Doctor. As a new care giver I wanted to get information on their medical history. She refused to see me and … More

I'm have taken over care of my elderly Mom and disabled Sister. I made an appointment to see Dr. Billal as she was their primary Doctor. As a new care giver I wanted to get information on their medical history. She refused to see me and sent in a nurse practioner saying she wasn't going to get involved in family drama. Drama with family is due to lack of care and neglect from previous care givers. Upon looking through the medical records my mentally disabled sister didn't get routine tests done stating patient refusal. We have history of breast cancer in our family from another one of our sisters. She also never had a colonoscopy it also stated patient refusal. The lack of care from her caregivers should have been a red flag to this doctor and should have been reported. She also prescribed my mom a depression medication that she should not take with her dementia. It could result in death from warnings I have read online. This Doctor is very reckless and clearly doesn't  care about her

Dr. B is always very patient with me and super friendly. I also am a big friend of her nurse practitioner, Lisa Duenes. They are a great team!

Love Dr. B & her staff at the Spring location. My family & I have been patients for many years. Dr. B has helped me & my loved ones recover thru some pretty "sick" times. I read the reviews & understand that everyone will have their own experiences with people but as for me & mines & all the 20 other folks I have referred to Dr. B; we are happy with her services. ONE THING ABOUT IT???? SHE KNOWS HER STUFF! And she will properly diagnose & doesn't just write prescriptions. She runs test/labs to see what is the problem. Not sure what type of "shady' doctors most of you are accustomed to but Dr. Billal is not that doctor. Maybe that is why you are crying about your experience. Love Dr. B & her staff at the Spring location. My family & I have been patients for many years. Dr. B has helped me & my loved ones recover thru some pretty "sick" times. I read the reviews & understand that everyone will have their own … More

I have been going to this physician for 10 years, she has taken really good care of my entire family. This Dr. is outstanding, she takes her time, she cares about her patients, and always on point with her diagnosis.

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I’d give 0 stars if I could. She’s the worst.

She deserves no star. I think if you have no hejaab she is not going to care for you. Last couple times I made appointment with her, she was not there and her assistant which is based on her business card is not certified MD in US did her job. Nor sure why still have her license.

I have been goin for 5 years Patients are gust bessiness for them they charge 90 gust to write you a prescription , dont even see the doctor , I don't remember the last time dr Billal actually saw me I am already looking for another doctor and they do drug screening when i have never used drugs ,

Our family had Dr. Billal for our PCP last three years. She has the best bedside manners and very considerate with each patient she meets. She explains all the possible symptoms and the causes with each diagnosis, which medications would work for which symptoms, and she takes time to answer questions from her patients. She even recommends healthy home practices to prevent sicknesses if you can. Then Dr. Novosad came in to the clinic sometime last year, we met her twice for our visits, and both of our two visits were horrible with her bedside manners, rushing attitude, very inconsiderate attitude on patient's concerns and questions. Dr. Novosad had no explanation on her diagnosis to her patients, and she seriously lacks taking time with them. Today I went into the clinic to see Dr. Billal. I waited to see her for more than 30 minutes, then met Dr. Novosad for maxumum 3 minutes during the visit. I had to constantly stop her rushing out from the room to ask two short questions on her diagnosis and prescription during the 3 minutes. Considering I was the only patient waiting at the clinic at the time due to COVID19 protocol, my insurance copay was so much not worth for the lesser quality of the 3 minutes of the meeting with Dr. Novosad than our total meetings with Dr. Billal. I'm seriously thinking of changing our PCP if there will be more future appointments with Dr. Novosad when we ask for Dr. Billal. CONCLUSION: AVOID Dr. Novosad at all times for your appointments. ASK ONLY FOR DR. BILLAL for this clinic. Our family had Dr. Billal for our PCP last three years. She has the best bedside manners and very considerate with each patient she meets. She explains all the possible symptoms and the causes with each diagnosis, which medications would … More

I go to the location in Spring and I honestly feel that their lack in communication and concern for their patient symptoms is frustrating. I saw one of the MD in regards to concerning symptoms I was experiencing. They just assumed that I was feeling distressed. Several days later I ended up in the ER for the same symptoms. The following week, I went to see them again and was charged another copay to be evaluated for the same symptoms. The only reason I did not give them one star is because their font desk team members are very friends and nice. I decided to just find a new PCP. I go to the location in Spring and I honestly feel that their lack in communication and concern for their patient symptoms is frustrating. I saw one of the MD in regards to concerning symptoms I was experiencing. They just assumed that I … More

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Not sure what all the fuss is about Im new to the area and saw Dr. Billal and found her extremely accommodating.

We have been seeing Dr. Billal for a few years and she has yet to touch either of us. Just talk and a cursory visual exam of eyes, mouth and ears. No touching at all. We are increasingly dissatisfied with this lack of treatment.

After I broke my elbow it took over a year after bone density test which was done before I broak my elbow she told me I have osteoporosis. On JULY 3RD I had appointment with her which she was not there. her colleague to me I have two areas in my back osteoporosis and other area osteopenia. Ms. Bilal is dangerous. Her license should be taken away.

Awful dr office. I have to go in every month for my prescription when I told them I was going out of the country for a week they said I could see another dr in Mexico instead of writing me for a few extra.

I've never in my life had to go through a business this unprofessional and uncaring. Nobody answers a phone, and if they do, you're transferred to someone else who doesn't pick up. If you leave a message, don't even think about a call back. I was told by my neurologists that I possibly have MS and all I need is a referral to my insurance company!! Another story if experience: I went in on a Saturday to go over results from testing the previous week. Well.....they had no results and wondered why I was there. They scheduled me on a Saturday morning for nothing at all. Stay away, these people do not have it together, not do they care. I've never in my life had to go through a business this unprofessional and uncaring. Nobody answers a phone, and if they do, you're transferred to someone else who doesn't pick up. If you leave a message, don't even think about a call … More

NO STARS! Dr. Billal has the absolute worst bedside manner. She was 45 minutes late to my appointment and then ignored all of my concerns. When I asked her for advice she quickly dismissed me and pushed scripts just to get me out the door. She was incredibly rude and no patient should ever have to experience what I have. Worst of the Woodlands. NO STARS! Dr. Billal has the absolute worst bedside manner. She was 45 minutes late to my appointment and then ignored all of my concerns. When I asked her for advice she quickly dismissed me and pushed scripts just to get me out the door. … More

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Dr Billal takes her time to answer questions and concerns. Never had issues with staff recommend afternoon appt less to no wait time.

Love Dr. Billal I have been a patient of hers for years, however over the years the wait time to see her has gotten ridiculous and the front desk is unprofessional and rude always! I believe with proper office management things could get back to the way they were! When I first started with Dr. Billal you may have waited 15 minutes! I get practices grow and get busy however if you had staff to keep up with that growth things would run a lot smoother!

If I could put zero stars I would have. I arrived 5 min early (not new patient) with my sick child and waited over and hour and 20 minutes to have her seen for a cough. When I asked why such a long wait the medical assistant told me because they made a lot of people appointments at the same time but they were not back up or behind. I had time to call my insurance company, search for a new pediatrician, make appointment somewhere else for my other children and write this review meanwhile still have not seen the doctor. DO NOT COME HERE

Dr. Billal is a great doctor but her office is very poorly run. Every time I have been here I have waited at least an hour to be seen. I have made appointments and waited an hour to speak with someone for under 5 minutes.

This office is terrible. I've been called up the the front desk numerous times and am STILL waiting. My appt was supposed to be 2 HOURS ago... They've called me up there for my insurance twice. Once for paperwork and another time to ask WHY I'm here.. when it's stated on the paperwork. I do not want to disclose the reason I'm in a Dr office in front of other patients. This office is terrible. I've been called up the the front desk numerous times and am STILL waiting. My appt was supposed to be 2 HOURS ago... … More

I have been continuously disappointed in the service of Dr. Billal’s office and the staff. It’s a shame the Doctor has to lose patients over the way her staff handles situations, but your staff is the first impression your patients have in addition to dealing with on a daily basis. On multiple occassions I have been scheduled for the wrong type of appointment, even though I’m specific on what I’m making the appointment for when I call. The staff is poorly trained, constantly turning over employees who are all equally unlnowlegable and unfriendly. Don’t waste your time coming here, no matter how many times I’ve tried to avoid having issues there are ALWAYS issues. Huge headache. Definitely worth researching another office. I have been continuously disappointed in the service of Dr. Billal’s office and the staff. It’s a shame the Doctor has to lose patients over the way her staff handles situations, but your staff is the first impression your patients have in … More

Dr. Billal does take her time with her patients and listens very well. She's very knowledgeable of medications. She doesn't explain the medications or diagnosis though. I spent an over an hour at my last appointment for a well woman's exam. Dr. Billal in my opinion is very money hungry. She charges me the normal 90$ rate even though my co-pay is 40$. I'm required to come in every single month to get my prescriptions. While most doctors will let you come in every three months. When I changed to a different primary care physician she cancelled my at home sleep study without contacting me. The sleep study was to see if I have sleep apnea which is serious. I am very displeased with the service I have received from her. I do not recommend her. Dr. Billal does take her time with her patients and listens very well. She's very knowledgeable of medications. She doesn't explain the medications or diagnosis though. I spent an over an hour at my last appointment for a well woman's exam. … More

Staff is friendly and facility is clean however they have zero respect for your time and I am always waiting at least an hour past my appointment time to be seen. One or two times I can understand but not every time I come or bring my dad in. I will be looking for a PCP that respects others time as well as their own. If I am on time or early they should try to be on time. Staff is friendly and facility is clean however they have zero respect for your time and I am always waiting at least an hour past my appointment time to be seen. One or two times I can understand but not every time I come or bring my dad … More

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This user rated the provider, but did not write a review

Dr Shazia listens to her patients and she is thorough with her diagnosis

An exceptionally knowledgeable MD , that I have come accross in my life. She truly cares.

I've been coming here for 5 years or so. I come in once a month and don't need to see the doctor usually.

Excellent doctor, so kind and patient with me and she knows her stuff!

Very compassionate and knows what she's doing plus she takes the time to listen when she is with you .

I have been coming here for over 12 years, wonderful Dr. I won't ever change, very knowledgeable, kind, caring, and never rushes me through my visit. I love This Dr and have referred many co workers here. Sandra Parker I have been coming here for over 12 years, wonderful Dr. I won't ever change, very knowledgeable, kind, caring, and never rushes me through my visit. I love This Dr and have referred many co workers here. … More

She is a great doctor. She really thinks outside the box and is patient, kind, and honest with you. She is really concerned for her patients. The medication she put me on changed my life and I am doing so much better now.

In a time when our lives were upside down Dr Billal stepped in as our primary care physician and has taken care of issues for my wife and I for various health issues. A monthly visit to a doctor should be nerve racking event but confidence in Dr Billal makes the process much less stressful. Her bedside manor is balanced, knowledge is vast, and is compassionate to the struggles we all deal with! If Dr Billal is out for any reason she has another doctor who couldn't be cooler if she tried - I can talk openly and laugh - at a doctor's office! The whole staff is top notch! In a time when our lives were upside down Dr Billal stepped in as our primary care physician and has taken care of issues for my wife and I for various health issues. A monthly visit to a doctor should be nerve racking event but confidence … More

Dr. Billal takes her time with her patients. My last appointment lasted over an hour. She does not explain medical diagnoses, or what the medications do. She is very money hungry as she charges me the regular price of 90$ every appointment even though my insurance co-pay is only 40$. She makes me come in every month for my refills even though most doctor's will only make you come every three months. When Dr. Billal found out i changed primary care physician she cancelled my at home sleep study.

I have been a patient of Dr. Billal for many years. She is a wonderful Dr., she has excellent bedside manners and she genuinely cares about her patients. My entire family goes to her. I would not go to another physician.

Dr.Billal herself is a great doctor. very thorough and great bedside manner. Her staff and front desk are always rude, unprofessional, and rush you off the phone or out of the office. I asked for some heartburn meds to be called in and no one has called me back for 2 weeks now. even after me calling back several times myself... still no call back and no meds????? I also noticed the office has a very high turn over with their clerical employees....

She don't deserve any good reviews

Wouldn’t recommend her to anymore .. gave my cousin wrong medication without proper diagnosis . How the f can you give someone the wrong medication ? he ended up at the hospital .She should go back to medical school and learn proper to not kill anyone smh. Plz if you love urself DO NOT GO TO HER

Iv been coming here for 2 years they give me drug screens all the time. Now its 50 dollars for a drug screen just out of nowhere. Iv been taking this sxripr since i was 11 yrs old im 28 and have never been drug screened till i started seeing this doctor and now they try to do it every month

Her front desk staff are absolutely disrespectful. DO NOT GO HERE IF YOU CAN! I needed a prescription refilled they are rude, they hang up on you and always put you on hold all I did was try to schedule an appointment and they are ghetto and argumentative

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This user rated the provider, but did not write a review

Great Dr and helpful staff.

Absolutely love and appreciate Dr. Billal.

She is incredibly knowledgeable and has the best bedside manner.

Highly professional, knowledgeable, courteous and polite. True passion for what she does. Highly recommended.

Dr Billal has one of the best bedside manners she cares about her patients and office staff is fabulous,if you need her she's always available

very caring and compassionate. takes her time and listens to you. never rushed. the entire office staff is friendly and professional.

Dr. Billal is great. She always takes her time with you, hears you out, explains things to you and never makes you feel rushed. The wait time is pretty long so don't expect to be in and out quickly. I do believe this is because she takes her times with each patient.

This is the most brilliant doctor I have ever been to. I've been to multiple endocrinologists for my diabetes, yet still having trouble. The first time I saw her she corrected several things and got me back on the right path. Amazing Doctor.

I've been a patient for 15+ years. She's wonderful, so friendly and she sincerely cares. She listens, answers all your questions and takes her time with you during every visit. She see my entire family, she's welcomed my grandchildren into the world with me, sees my bestfriends, and others I've recommmed to her. I moved away 18 months ago, anani still haven't found a new doctor. She's irreplaceable. I love her, she knows and cares about us. Whenever I'm in town, I go see her. I moved out of state, still can't find a new doctor. I'm going to visit in December so I can see her then. Looking forward to it. She greets me with a hug and a warm smile, says welcome back, she's missed you and has thought about you, wondering if you're alright. She's the BEST DOCTOR EVER. I MISS HER SO MUCH. SIMPLY IRREPLACEABLE. I will see you soon. I love her. You may have to wait on occasion but she's worth it. Be kind to her, as she will be with you. You too will fall in love with her. Dr. Billal, you're sadly missed, she's the best. I've been a patient for 15+ years. She's wonderful, so friendly and she sincerely cares. She listens, answers all your questions and takes her time with you during every visit. She see my entire family, she's welcomed my grandchildren … More

Staff is horrible. Did not send my referrals on time to the surgeon so I lost my time slot. My daughter has so much pain and needs the surgery. Call and call because dr Billal is off they just pick up the phone and hang up.

Excellent caring compassionate physician. She listens at her patients. She never rushes you. Her entire staff is friendly and professional. I highly recommend Dr. Billal if you are looking for genuine doctor.

She seems very nice but her staff is a different story. I was in the front window and two female talked trash about a patient. Very unprofessional, rude and don't seem to care about their patients.

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This user rated the provider, but did not write a review

Her front desk staff are so rude and disrespectful it’s so hard trying to schedule an appointment or even getting a refill on blood pressure meds! I will be changing pcps soon

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This user rated the provider, but did not write a review

I just want to start off by saying that this is one of the best doctors I have ever been to! I was a little skeptical at first bc for my first appointment they set me up with the NP (Meesha) who I would like to add is AMAZING as well. They both make you feel comfortable, they will crack jokes with you when it is appropriate and you don’t feel like you’re being judged either. Dr. Shazia Billal & Meesha (NP) have helped me so much and I am so grateful. Highly recommend this clinic. -Lauren

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Wonderful doctor I recommend her to everyone I know. I drive from Alief Houston just to see her. She also has the best staff they are really friendly and very helpful.

You have to waittttttt and waitttttt for you turn

I don't know how this people get customers walk in in this office . Worst place ever seen in the USA . Reception : Short talk , unfriendly, hard to get an appointment if your kid in sick . waiting time in the room exceed 15 min , no body tel you what is going on ; After we complained , the front desk said . there nothing to do do what ever you want, buy the way the doctor is not here . we end up walking out and have to go to the urgent care to have my son treated their . Please do not waist your time, there is nothing good in them . Thank you Thank you I don't know how this people get customers walk in in this office . Worst place ever seen in the USA . Reception : Short talk , unfriendly, hard to get an appointment if your kid in … More

Dr. Billal is great! She is accurate, never seem rushed and listens to her patients. A genuine health care professional. My whole family goes to her, she is our PCP (of all 8 of us). Now the staff in the front deserves to be fired ASAP and replaced with people with some desire to work. They let her down a lot, they are the face of the practice, unfortunately they are the first thing that you see, the first people you interact with; and they are just awful. Since 8 of us go the practice, we know what we are talking about.. One time we had an appointment and she (I regret not having her name) said we didn't, so I showed her the online confirmation (after at least 12 prior appointments without problems) and she was just plain nasty (way beyond rude) and she said that we needed to call to schedule a new appointment because they were completely booked that day. When I asked her to schedule the appointment right away, she said she was in the middle of something, to take a seat and just wait (with the nastiest tone ever) I thought of changing PCPs but Dr. Billal is awesome! Dr. Billal is great! She is accurate, never seem rushed and listens to her patients. A genuine health care professional. My whole family goes to her, she is our PCP (of all 8 of us). Now the staff in the front deserves to be fired ASAP and … More

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I have been to a few doctors in my hunt to find a primary. After my visit with her I am highly impressed with her bed side manner and staff. I would highly recommend her. 6 stars! I have been to a few doctors in my hunt to find a primary. After my visit with her I am highly impressed with her bed side manner and staff. I would highly recommend her. … More

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Dr. Billal is so nurturing and kind, as is her nurse practitioner. Both are also very funny. The thing I love about Dr. Billal--and what I think makes her such an excellent doctor--is that she truly takes the time to listen to what her patients are trying to tell her. She doesn't pass judgment or make you feel like you don't know what's going on with your body. She has a very motherly aura and is extremely pleasant. Even when the wait is long, the time she or her NP spend with you to get you ta

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Dr. Billal was friendly, but her timidness did not sit right with us. We just did not feel comfortable in her office. We were always placed in the same room, and it was VERY dirty. I checked each time. Dirt caked in the corners, the same pamphlets and flyers laid about. The paper roll that they use to cover the examination table is laid on the ground. As they pull and tear off a sheet for the next patient, it is rolled about on the floor. Seriously why even have it? The wait time is absurd.

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I could not have found a more qualified doctor

Dr. Billal is a great doctor , but for her front staff there horrible! I have had them forget to charge me a copay so when I came in for my next appointment I owed two copays. Then today I go for appointment and they inform me that my insurance was cancelled the last time I came in , they forgot to call and verify my insurance last time so now I owe 700 dollars. Even though I paid my insurance it wont cover their mistake! Dr. Billal needs to hire better staff in the front office that know how to do their job right. Dr. Billal is a great doctor , but for her front staff there horrible! I have had them forget to charge me a copay so when I came in for my next appointment I owed two copays. Then today I go for appointment and they inform me that my … More

I went in on a friday with a severe swollen hand that was so painful I couldn't sleep and begged my regular doctor's office to squeeze me in and they said not until monday afternoon and I called Dr. Billal's office and the staff said that she tries not to turn anyone away. I was greatful that she got me the medicines to treat me and what I should do while my regular doctor couldn't see me. I think I would like to keep her as my doctor as I know she treats so many people, but when your in that room, you know that time is your time and you are the one that's important. I'm grateful and I want to keep going there for she's earned my trust; THANK YOU DOCTOR BILLAL. t I went in on a friday with a severe swollen hand that was so painful I couldn't sleep and begged my regular doctor's office to squeeze me in and they said not until monday afternoon and I called Dr. Billal's office and the staff said that … More

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This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Dr. Billal is a nice professional but her receptionists are a different story. I called 6 times and tried to make an appointment but could not without a good explanation being told. In addition, I did not receive my lab result till 2 month later after I called them. I was told they called me three times but my phone showed zero records of their calls.