Steven Frank

Failure to individualize. Failure to listen. Failure to help. Overall failure. Moving on.

With everything going on with Covid, you would think a Dr’s office would try to help out with concerns a patient is having. I have had my physical cancelled on me twice, again understandable. On the second cancellation I voiced a concern I was having and wanted to try a medication to help me out, something I had planned on discussing with Dr on the visit that was just canceled. The response I received back that since I haven’t been seen in over a year I need to wait until I can get an appointment. The only available appointment I am able to get is 7 months out. So apparently my concern has to wait until it becomes a major problem. I was told if I wanted to address my concern sooner that I should go see someone else. I took that advice and I am Leaving practice. Would have been nice if I was even offered a telemedicine visit, would have taken less time and I would have had a resolution to concern. With everything going on with Covid, you would think a Dr’s office would try to help out with concerns a patient is having. I have had my physical cancelled on me twice, again understandable. On the second cancellation I voiced a concern … More

I've never been happier with a doctor doctor Frank

Best doctor ever, at my 40s I found that a doctor like Dr. Frank cares about his patients ,beyond just the RX! He fallows up and makes sure that you stay healthy .

Doctor Steve is Super!! I took my girlfriend Eileen A. Little to see Dr. Steve because she was having balance problems and kept falling over on her right side . Thank goodness for Dr. Steve!!!!! He got out his Chisel and plainer and in no time whittled away and filed down Eileen’s left foot. She no longer falls over to the right. It’s now the left side. Oh well, back to Dr. Steve Doctor Steve is Super!! I took my girlfriend Eileen A. Little to see Dr. Steve because she was having balance problems and kept falling over on her right side . Thank goodness for Dr. Steve!!!!! He got out his Chisel and plainer and in no … More

Dr Frank should be removed from the medical board for pure incompetence as a physician. He was my PCP for a long time (always thought it would get better) and every time I had an issue, he would downplay it as a non issue and say "you're perfectly healthy" and only after I begged would he give me a referral to a specialist, but never actually tried to figure out the issue on his own. A relative of mine was in severe back pain and after imaging tests it was revealed he had two herniated discs and Dr Frank said he needs to learn "pain management" through chiropractor and rest. Two herniated discs require surgery! not simple pain management. Long story short, he went elsewhere, had surgery to correct the herniated discs and is significantly better now. If you are looking for a PCP that will actually try to help you and figure out out what the issue is, look elsewhere as Dr Frank is beyond useless.

Ridiculous office, very rude. The doctor is always in a rush. Many screwups. Stay away if you know what's good for you.

With everything going on with Covid, you would think a Dr’s office would try to help out with concerns a patient is having. I have had my physical cancelled on me twice, again understandable. On the second cancellation I voiced a concern I was having and wanted to try a medication to help me out, something I had planned on discussing with Dr on the visit that was just canceled. The response I received back that since I haven’t been seen in over a year I need to wait until I can get an appointment. The only available appointment I am able to get is 7 months out. So apparently my concern has to wait until it becomes a major problem. I was told if I wanted to address my concern sooner that I should go see someone else. I took that advice and I am Leaving practice. Would have been nice if I was even offered a telemedicine visit, would have taken less time and I would have had a resolution to concern.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Dr Frank is an amazing no nonsense doctor. The office staff are very friendly and professional.

This user rated the provider, but did not write a review

Been going here for over 10 years and a majority of the time I feel when I leave I haven't been heard often leading me to go back a few times. When he's good he's great when he's not I feel like he's dismissive and I'm rushed through my appointment.

Dr. Frank is an excellent doctor. I have been going to him for 15 years and he does every thing right. The office staff is great and nurse Dawn is absolutely awesome. Highly recommend.

I have been a patient of Dr Frank's for years now. He has always been a good doctor, he takes the time to explain things and he listens to what you have to say. His staff goes above and beyond and they are very helpful and caring. You always get a live person to talk with, no recordings that go on and on. I would highly recommend Dr Frank.

My son needed a form signed to play sports. We never make untimely requests, we were out of town and unable to send the form to him. He refused to stamp the generic form the same day I faxed it to him. He also refused to return my call-told assistant to tell me it was not a medical emergency -therefore, he did not need to return my call regarding same. My son was upset that he could not participate at his first practice due to Dr. Frank's unwillingness to take one minute out of his busy day.

I have been a patient of Dr. Frank for the last 5 years. He is friendly and has always taken the time to listen to my concerns or even just chat about what is going on in my life. His staff is very nice and also willing to listen and offer help if needed and I have never experienced any problems with billings or service costs. I would happily recommend Dr. Frank!

My family and I have been going to Dr. Frank's office for years and for varying reasons we have all decided to move on. My reasons are that, even though, I am charged for a full office visit I always feel rushed while I am there. The office staff is friendly but the billing department makes a mistake in the coding EVERY time one of us goes to his office. I really don't have the time to call my insurance company and then his office each time they submit their claim to the insurance company.