Dr. Richard L Stone

Insane price and misdiagnosed me resulting in months of pain

Charged me 400 dollars to remove one tiny mole on my back. I don’t think he even bothered to run it through my insurance. IF HE SAYS HE THINKS HE SHOULD REMOVE A MOLE SAY NO. Go to someone who will run it through your insurance or someone who won’t charge you a arm and a leg to do it.

Lots of hidden fees and low transparency about pricing. It cost me over $600 to get 2 moles removed when I was told by three different people that it would cost closer to $200. The service is fine, but I am kicking myself for not reading the reviews beforehand. If you have a high deductible or are paying out of pocket, I would definitely look elsewhere. Lots of hidden fees and low transparency about pricing. It cost me over $600 to get 2 moles removed when I was told by three different people that it would cost closer to $200. The service is fine, but I am kicking myself for not reading … More

He’s great! I’ve been seeing him for over 20 years. He’s very knowledgeable in his field.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

No one in this office necessarily did anything wrong, but no one really tried very hard to make me feel comfortable during my visit here. Nobody was very forthcoming with information when I asked questions and the staff wasn’t very friendly. I tried asking several people some very general questions regarding how insurance usually covers their basic appointments and no one would answer me. The front desk staff told me to ask one of the medical assistants and the medical assistant wouldn’t give me a straight answer either. At the end of my visit the front desk tried to collect a copay from me (there’s no mention of a copay on my insurance card) which means they know something about how the insurance covers their appointments, they just didn’t want to tell me anything until after I had seen the doctor. Overall, not a bad place, but don’t expect them to treat you like a real person or answer your questions. No one in this office necessarily did anything wrong, but no one really tried very hard to make me feel comfortable during my visit here. Nobody was very forthcoming with information when I asked questions and the staff wasn’t very … More

I've been going to Dr Stone since I was 16, which is over 30 yrs. Dr Stone is the best! Very thorough and knows what he's doing.

Dr. Stone has treated me for 30 years. I have been to others from time to time but he is the BEST Knowledgeable, thorough, a real person!

Outrageous pricing and HIDDEN FEES for only a 2 minute appointment. Was charged almost $200 for the removal of one mole.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

He has found 3 near melanomas on me. Saved my life. Nicest guy. I have been going to him since 2010. Expensive, but worth it. I am not his staff either. Don't ever retire Dr. Stone!!!

Excellent. Always spends time with me to listen to my concerns.

0/10 if I could.

AWFUL I would not even recommend this to my worst friends. Terrible experience, outrages prices and tons of hidden fees that they throw on you. I would not go here if I were you.

Had one of Dr Stones associates check me for moles. Very unattentive, did not explain things, overall a very poor experience. Would not recommend.

Dr. Stone and team are terrible. Any company who has to come on here and give themselves 5 stars in response to my negative review is shady. Charges are out of control and their team is trash when you have a complaint. Seriously, what company gives themselves a rating? Let alone a 5 star rating!?

We had a horrible experience - would not recommend to anyone. We made the appt with Dr Stone to treat a rash on my toddler's neck/chin. We decided to go to a dermatologist because we wanted the rash treated carefully since it was on his face/neck where the skin is sensitive and we didn't want scars. First of all, we didn't see the Dr we made an appt with but rather an assistant. She immediately put a very harsh toxin on his face/neck and told us to wash it off in an hr or 2. He was in severe pain for 2 days with over 20 huge blisters and swelling. It took almost a month for the wounds/scabs to heal and now has scars. She did not warn us or give any info re reactions, options, etc. We were rushed right out. They should not be medical professionals - horribly negligent! We had a horrible experience - would not recommend to anyone. We made the appt with Dr Stone to treat a rash on my toddler's neck/chin. We decided to go to a dermatologist because we wanted the rash treated carefully since it was on his … More

In regards to hidden fees: This office does procedures that are not covered by insurance (like removing precancerous moles), does not wait to do a prior authorization or make sure you understand what you are about to have to pay for and then leaves you with the $100+ charge for each mole removed. My insurance came back and said that what they performed was not under my coverage. If I could do 0 stars I would. His office told me I had a precancerous mole and so I of coarse agreed to have it removed. Did not have the money to pay the bill that came back after it went through insurance. After just 2 months they sent it to collections. Once in collections it quickly escalated to subpoena me for a court hearing. In the end, my bill that was about $300 went to over $1,000 because of attorney and court fees. Today I was paid by my job and they garnished money from my paycheck!!!! This is a mole removed March of 2018. This office is terrible. They use the fact that someone hears precancerous and wants it taken care of against that person. I will tell everyone I know and run into asking about dermatologist that this office is filled with crooks. In regards to hidden fees: This office does procedures that are not covered by insurance (like removing … More

BEWARE OF HIDDEN COSTS AND LACK OF TRANSPARENCY. I had been a patient for almost a year seeing Dr. Stone for acne. Dr. Stone is very knowledgeable and the office staff has been very friendly, but here is my largest problem. Dr. Stone will perform services on you without discussing costs, letting you know what he's doing, or even asking if you want them done. Then one day you will receive a bill from his office and you will be expected to pay it. I called their billing department and they just said that Dr. Stone does what he thinks is appropriate, but they can put it on my chart if they want him to discuss it with me first. REALLY? I shouldn't have to ask for him to discuss things with me first. They wouldn't waive my $85 bill and, as a result, they lost out on hundreds of future dollars. I cancelled my next appointment on the spot. Find a better place with more transparent. Also, if you end up seeing the PA instead of Dr. Stone (you won't know ahead of time), you just wasted your money. She doesn't do anything but ask you how things are going and says she'll see you in a few months. BEWARE OF HIDDEN COSTS AND LACK OF TRANSPARENCY. I had been a patient for almost a year seeing Dr. Stone for acne. Dr. Stone is very knowledgeable and the office staff has been very friendly, but here is my largest problem. Dr. Stone will … More

I had a very positive experience at the office and with Dr. Stone but I feel that they are very dishonest about their billing and fees. I was told by Dr. Stone that if I had to come back after my mole removal then they would not charge for the second visit. I was called back, but was billed for the second visit. I called about the discrepancy and they said they would remove the charge, but I received a bill a month later still billing me for the second charge. If nothing else, this is very disorganized. For a single mole removal I was charged $846.00. Maybe this is just a reflection of the corrupt health care system, but I think it is simply insane. I would not recommend this office to anyone, unfortunately. I had a very positive experience at the office and with Dr. Stone but I feel that they are very dishonest about their billing and fees. … More

First things first, yes I have the same name as Dr. Stone I am not related to him Richard stone is a common name. That being said Dr. Stone has always treated me fairly and is an exceptional doctor. I have rated other physicians and the one stars with people complaining about cost, Waiting times, route staff, and high prices probably complain about everything. First things first, yes I have the same name as Dr. Stone I am not related to him Richard stone is a common name. That being said Dr. Stone has always treated me fairly and is an exceptional doctor. I have rated other physicians and the one … More

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

He has caught a melanoma that my family practice thought looked normal. Luckily i got a second opinion from a specialist. Dr. stone is a life saver literally.

We have been going to Dr. Stone for a few years now. Never really had any issues with billing. Staff was helpful, quick, and informative.

I've been going to Dr Stone for over 2 decades. He's an excellent Dr that has always done a great job on me and my family. He's very friendly and gentle.

I just visited them today! And I was SO NERVOUS! Went in for suspicious moles and had two removed for testing. Rachel is a very nice receptionist! :) I was more than 10 mins late to my 9:50am appointment (I showed up at 10:10) due to some unexpected traffic! I called to let them know and they still were able to work with me! I did however wait about 30 mins before being seen and due to me being so nervous about being there in the first place it made it seem like forever, but as soon as he came in, he had amazing bedside manner and instantly made me feel relieved! I am still awaiting results on the moles removed, but his attitude made me feel reassured that no matter the outcome he can help me take proper steps! Thanks for treating me good Dr.Stone & team! -Mele Side note, Not sure what everyone is talking about with the hidden charges I guess it’s too early for me to tell? I paid 60$ with insurance co pay (I’m with United health) I’ll wait and see and then update... I just visited them today! And I was SO NERVOUS! Went in for suspicious moles and had two removed for testing. … More

I love Dr. Stone & Melissa! This is the best office! Dr. Stone is very thorough in his mole exams and Melissa is the most talented cosmetic injector and the best person to see for acne treatment! She has also recommended all of my favorite skin care products! And the rest of their staff is awesome!

Dr. Stone is absolutely amazing, my family has been seeing him for years! We refuse to go to anyone else because no one has his 40+ years of experience! He has taught his NP Melissa for years as well and we just love them! I especially love visiting Melissa for any cosmetic needs! For people who are concerned with costs call your insurance before your visit! His office is a specialty office and knowing how your insurance processes dermatology visits will help you understand what you may owe! Dr Stone and Melissa are worth it! Dr. Stone is absolutely amazing, my family has been seeing him for years! We refuse to go to anyone else because no one has his 40+ years of experience! He has taught his NP Melissa for years as well and we just love them! I especially love … More

I went to see Dr Stone regarding some issues I had been having for a while. As soon as he came in, he sat down in front of me, told me the problems I was dealing with were irrelevant and that I was wrong about my struggles. He then gave me a prescription which I had no need for. He just didn't listen to what I was saying. Despite him being a doctor, I don't think he is able to give me a diagnosis with a 5 second examination. He was very unprofessional and rude. I did not like his attitude towards me and he treated me like I was dumb for even bringing in this issue. Don't see him if you would like to be listened to or treated kindly. I will not return to him again.

Dr. Stone has been excellent both in his treatment of my husband and I but also his very human approach.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Beware. Dr. Stone will do injections that are billed as a procedure which suddenly makes a regular office visit very expensive.

My daughter and I have both been to Dr. Stone over the years. I like Dr. Stone himself--but the PAs he has employed have been abysmal. One of them repeatedly insisted that my daughter deserved "perfect skin." Quite a promise. And he kept trying to make appointments for me to have laser treatments--for purely cosmetic reasons--when all I wanted to was to have my skin inspected for skin cancer, which runs in my family. Dr. Stone is good--but the big push for cosmetic procedures I can't afford was really aggressive. We won't be going back. My daughter and I have both been to Dr. Stone over the years. I like Dr. Stone himself--but the PAs he has employed have been abysmal. One of them repeatedly insisted that my daughter deserved "perfect skin." Quite a promise. And he kept … More

I can not recommend him to anyone

Very unethical, my college daughter went in to get some acne medication. The lady working with her, asked if she wanted two pimples reduced. It involves a small amount of medicine being injected. She was NOT told that this was a considered a surgical procedure. They charged us and our insurance for a surgery!! They took advantage of my daughter. They knew that they would be billing these small injections as a surgery and not informing her before hand. Beware!! We tried to work this out with them

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I would not recommend this dermatologist. I went in for acne and asked them to do only what was covered by my insurance. The doctor came in, I asked if my insurance covered the two zits she was going to inject, she said yes, and next thing I knew, a month later they billed me $125 extra because my insurance didn't cover the procedure. It was labeled as "surgery". When I asked to speak to the doctor, she was out on pregnancy leave. Terrible experience and will never go back. I would not recommend this dermatologist. I went in for acne and asked them to do only what was covered by my insurance. The doctor came in, I asked if my insurance covered the two zits she was going to inject, she said yes, and next thing … More

I had some bump scars from some past mole removal procedures with Dr. Stone and he said he would inject them with a scar reducer for free. He injected them alright - they swelled larger, which I expected, and they STAYED that size. 2 years later they are still the larger size!!!! Then I was billed for the procedure too. I really think the injection was not scar reducer, but maybe some type of filler. It didn't sting at all like scar reducer does and now my scars are larger than they were before this procedure. Stay away from this place. I had some bump scars from some past mole removal procedures with Dr. Stone and he said he would inject them with a scar reducer for free. He injected them alright - they swelled larger, which I expected, and they STAYED that size. 2 years … More

Just reading these reviews you can clearly tell which ones are from real people that don't like the practice and all the 5 star ratings are written by the office... Sketchy...

I have been seeing Dr. Stone for the past 20+ years for acne. He has made my life so much better and my skin looks amazing. I have never had an issue with bills being outrageous or being offered things I didn't specifically go in for. I've also had some other minor things taken care of like moles and the such, but he's always listened to me and addressed my problems professionally. Dr. Stone explains things in a way that I can understand instead of in doctor speak and I've never been displeased with the service I've received from him or his staff. I recommend him all the time to people who ask if I know where to find an amazing Dermatologist. I have been seeing Dr. Stone for the past 20+ years for acne. He has made my life so much better and my skin looks amazing. I have never had an issue with bills being outrageous or being offered things I didn't specifically go in for. … More

My kids range in age from toddler to teens and Dr. Stone is great with everyone of them. Dr. Stone has been able to help my kids with skin problems that other Dr's have not been able to do. We are very greatful for all that he has done for my family!

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

DO NOT go there!! Outrageous prices and horrible experience!!!

I had an a appointment with the LPN, she wouldn't listen to anything i was saying. I said I didn't want to take any more medications because they hadn't worked in the past and damage your immune system, she just said oh just try them again instead of offering any alternatives. Altogether she was very rude and seemed like she didn't care at all. Plus they charge a ton! I had an a appointment with the LPN, she wouldn't listen to anything i was saying. I said I didn't want to take any more medications because they hadn't worked in the past and damage your immune system, she just said oh just try them again … More

Fundamentally dishonest with patients. Dr Stone tells patients he will be able to test for free if anything comes back after a procedure. Lo and behold we get a nice little $500 bill in our mailbox afterwards. Nice.

I'm trying to start Accutane and was rushed through the visit with the nurse practitioner. At the end I was told I needed to get my blood tested. I was not instructed to fast before going in and therefore need to go back to get my blood work done. Also, I called in to ask a question and was left on hold for 13 minutes. I'll edit this review if things improve, but so far I haven't been impressed. I'm trying to start Accutane and was rushed through the visit with the nurse practitioner. At the end I was told I needed to get my blood tested. I was not instructed to fast before going in and therefore need to go back to get my blood … More

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Good working staff

I am writing in response to Stephen Walters review. We are very sorry that this was his view on his experience. He did contact the BBB and after the case was investigated the BBB was not able to find any evidence to support it and the case was dropped. We feel very unfortunate that he feels this way but our office policy is if you have any questions before, during, or after your visit regarding services or charges provided, please ask our staff. We will be happy to assist you. We try our hardest to take care of the needs of our patients in the best possible way. I am writing in response to Stephen Walters review. We are very sorry that this was his view on his experience. He did contact the BBB and after the case was investigated the BBB was not able to find any evidence to support it and the … More

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Fundamentally dishonest.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Although the medical care seem adequate, the charges were unbelievable. My family doctor removed and tested a mole for $600 less than Dr Stones PA. The entire appointment was less than 20 minutes and my bill was over $800. I had unrelated surgery a month later and my surgeon charged less for surgery and 3 months of follow-up visits than Dr Stone for my short one-time appointment. A few years ago i had the same experience with them except he quoted me one price and charged me over $2,000 more. Bottom line if your insurance will pay it all then hes okay but if not then take out a 2nd mortgage before going to him. Although the medical care seem adequate, the charges were unbelievable. My family doctor removed and tested a mole for $600 less than Dr Stones PA. The entire appointment was less than 20 minutes and my bill was over $800. I had … More

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Great visit, very helpful. Listened to what I had to say.

Loved the doctor, loved the staff, loved the whole experience. I will definitely being going back!

I have really enjoyed Dr. Stone, he is friendly and easy to talk to. There usually isn't much of a wait time and I can usually get an appointment the day I call or shortly thereafter. Great experience. Great Dermatologist.

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Wait times are short as long as you're on time to your appointment, The doctors are professional and know what they're doing. I could complain about acne medication but that wouldn't help because they do what they can. Overall I would recommend their office to anyone who needs a dermatologist.

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I work at a Dermatology office that is in no way affiliated with Dr. Stone's office, however, after reading a poor review below, I had to comment. When a patient is on Accutane, they must visit a doctor every month. True, bloodwork is not legally required to be on it, but I would consider it irresponsible and idiotic not to do it. If your insurance isn't covered by the hospital that does the blood work, that is between you and the hospital. Don't blame the doctor when he's doing what he thinks is best for his patients. In response to another bad review: Cryoing, or freezing, Aktinic Keratosis (AKs or pre-cancers) is deemed a surgical proceedure. It is a standard code that we use at the office I work at also, and every other Dermatologist in the world does too. You can blame the insurance company for calling it a surgery if you have such strong reservations about the wording used when billing office codes. I work at a Dermatology office that is in no way affiliated with Dr. Stone's office, however, after reading a poor review below, I had to comment. When a patient is on Accutane, they must visit a doctor every month. True, bloodwork is not … More

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