Michael Butman

A nurse in Dr. Butman's office performed a medical procedure on a family member. Within a day or two, that procedure was followed by a related medical problem requiring a specialist. Someone in Dr. Butman's office scheduled an appointment for our family member to see a specialist a month or so later. When our family member went to that appointment, the specialist said there was probably nothing that could be done for the condition because it should have been treated ASAP. The breakdown or no communication between the nurse and Dr. Butman as to the severity of the medical issue our loved one had/has, and her failure to schedule an urgent appointment, resulted in our family member suffering from a life-long, irreversible medical condition. We trusted this medically trained nurse to do right for our loved one but she failed on all accounts. She does not belong in the medical field providing care to anyone. Dr. Butman shares the blame since this all happened on his watch.

Very helpful.

We waited for 2 hours and then finally just left without seeing anyone. There wasn't that many people and no reason it should have taken that long.

Went to go to the medexpress this morning and it was closed. The hours on the door and online said 9am-6pm though... very inconvenient since this was the only time my work schedule allowed me to go to the doctor this week. Make sure you call and see if they’re open before you go! They might just randomly be closed like they were today for me. Went to go to the medexpress this morning and it was closed. The hours on the door and online said 9am-6pm though... very inconvenient since this was the only time my work schedule allowed me to go to the doctor this week. Make sure you … More

Always a long wait, even if no one is in the waiting room.

Was a very short wait and people were friendly. Doc didnt really do a whole lot for me but gave me an xray because thats what I wanted. But you billed the wrong insurance company on my behalf. Not sure how thats possible when you had my card but hey I guess you get what you get at an urgent care place. I had to call and get it re submitted to the right insurance company. Was a very short wait and people were friendly. Doc didnt really do a whole lot for me but gave me an xray because thats what I wanted. But you billed the wrong insurance company on my behalf. Not sure how thats possible when you had my … More

I am always very pleased with the services I get from this facility.

Fast an I have had nothing but good experience here

Great fast urgent care! They took care of my son and got us home quickly! Kind and caring staff!

Came in on a Monday morning. Was checked in had vitals complete and saw the doctor within 20 minutes of arrival. Super friendly and quick staff. Very efficient

We went in around 7. My first thought was I hope they aren’t unkind or frustrated because we are coming in so late when they close at 8. My daughter needed to be seen right away and couldn’t wait for family doctor. She has an ear infection. Anyways, ALL of the ladies were so so kind and caring. They all were friendly and just made us feel so welcomed! The Dr. was very attentive and wonderful as well! Thankyou all! We went in around 7. My first thought was I hope they aren’t unkind or frustrated because we are coming in so late when they close at 8. My daughter needed to be seen right away and couldn’t wait for family doctor. She has an ear infection. … More

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This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Don’t come here if you’re in legitimate pain. .. go elsewhere. Disappointing.

Doctor was rude, didn't even communicate with patient, gave no instructions to patient when she left, said nothing. Highly rude and unprofessional don't know how they stay in business.

The hand therapist at covenant is rude and dont deserve a job. I had carpentunell therapy there. I would show up they all woulf be sitting in the cramped room they called a therapy room. Sit and BS and leave you sitting till they were ready. Lol. Anyways the way this man talked to me made me doubt his credentials. I tried to explain to him i was having problems with two fingers locking up. And he got al rude with me saying what is this a comp case. What a piece of work. So after talking to my hand surgeon. Well known surgeon in saginaw he told me to tell this clown " to do his job and mind his own d## business. My family doctor told me he had been unhappy with them for awhile. So i transfered to covenant on cooper apperantly they had called ahead . and boy this lady tried to give me the treatment. They tried to tell me i wasnt allowed to go to another facility unless afilliated with covenant. WRONG The hand therapist at covenant is rude and dont deserve a job. I had carpentunell therapy there. I would show up they all woulf be sitting in the cramped room they called a therapy room. Sit and BS and leave you sitting till they were … More

Husband here this morning. Extreme arm pain. Said nothing they could do. Take ibuprofen. Nothing prescribed for pain. 2 hours later, we sit in emergency room, gave him a shot for the pain. X-rays and cat scan, fractured arm! Shame on med Express! Never will I go here again!

was told 15 minute wait. after an hour they took be back for info then told it would be just a few minutes. another half hour later I left. I had a laceration through my upper lip and was not offered even a kleenex to staunch the blood. I realize they get busy but just tell me how long instead of saying "a few moments"

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Went there first thing yesterday morning before work. Very nice! They got me in right away and were very nice. The Dr was great and diagnosed the problem right away and explained everything to me In a way I understood. I highly recommend!

Dr. Buttman and his staff are the best!

I absolutely love Dr. Butman! He is an excellent doctor. Very kind, caring, and knowledgeable professional. He takes good care of me and all my medical needs. My husband is also a patient of his and he really likes him as well. We drive quite a ways to see him, but it’s worth it.

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SCAM. This place is a scam. My mom was deathly sick, doctor wouldn’t even look at her. He just told her he wouldn’t give her anything without even checking her out at all! After an hour and a half wait just to see him, she left getting even more sick. He told her there would be no charge due her not getting anything or him not doing anything. However, he charged the insurance and her full price. DO NOT GO HERE. SCAM. SCAM. This place is a scam. My mom was deathly sick, doctor wouldn’t even look at her. … More

Wait time less than 5 minutes. The physician new right way what was going on with me. Satisfied with care the I received.

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This user rated the provider, but did not write a review

Nice environment

Never a long stay n always good staff!

Hours are very convenient. If my family doctor can't get me in I always come here. The wait can vary but it's always a guarantee that they can get you in.

I was a little concerned about going after reading reviews but still ended up going out of convenience and urgency. I am glad I went. I had zero problems with my experience! The wait time was almost nonexistent, staff was great, doctor was kind and quick but still efficient. No complaints and I would recommend if asked. I will most definitely return. I was a little concerned about going after reading reviews but still ended up going out of convenience and urgency. I am glad I went. I had zero problems with my experience! The wait time was almost nonexistent, staff was great, doctor was … More

Terrible experience! He has no interest in helping his patients. He is rude to his patients. His help has no interest in helping their patients. They will continuously put you on hold, or hang up on you. Even trying to switch doctors, took two weeks to get them to fax a piece of paper.

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Dr. Butman has been our family physician for 14+ years. He has given excellent care to both myself and my wife.

Staff at this facility are amazingly compassionate, thoughtful, and helpful. Doctor talks nicely to patients, but ultimately throws little fits if you want a second opinion or if you see another doctor, such as your OB doctor. He wants to be your only physician. He needs to better understand integrated care and do what is best for his patients- not his insurance kick back. He used to actually seem to care- a genuine care. I'm not sure he likes his job anymore. Still a good man, though.

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This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Wait times are dreadful. I have been the second person there after they opened and I still spent 90 minutes there for a basic illness. Anyone that says it's normal to wait 2 to 3 hours is VERY wrong. I have worked in healthcare for 22 years. It is not normal at an Urgent Care. Also, the staff make you feel like a nucance. One exception is the older male doctor. Once I discovered AMD in Clio ,I have never stepped foot again in this facility. Wait times are dreadful. I have been the second person there after they opened and I still spent 90 minutes there for a basic illness. Anyone that says it's normal to wait 2 to 3 hours is VERY wrong. I have worked in healthcare for 22 … More

This place is a total joke. Few people extra long waits. Staff is usually not relatively friendly and you get to hear them joking around having a good time while you waste your day being held up for nothing .

Wait can be long, but when there are no appointments, that is expected. Some providers listen better than others, again that is the same anywhere. They have probably 8-10 rooms in the back, so while there may not be anyone in the waiting room, could be packed in the back with only one provider seeing everyone.

i went in on today at 330 no wait very friendly very kind young woman found it to be a wonderful visit

We've used Frankenmuth Medexpress for years, have never waited more than 25 min. The last year or so we have never waited more than 10. Very professional and efficient. We have visited frequently, I have 3 small children. If more people had left reviews it would show the majority quite satisfied.

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Listens and understand what promlems i am having and explains what needs to be done

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Dr. Butman is a great Doctor. His friendly disposition and willingness to listen to what is ailing me is a great comfort. His staff are all top-notch. I have every confidence in his diagnosis and overall care.

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This user rated the provider, but did not write a review

The staff (save one nice male nurse) was incredibly rude and the wait was ridiculous. Hour and a half wait-no one in the waiting room.

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This user rated the provider, but did not write a review

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This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

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