Dr. Juan Rigoberto Puerto

Rude ladies working there...

I was going to do my DOT physical but There’s some rude people!

They didn't even look for my medical record, or give me a physical or even talked to me personally. Just refused me based on a questionnaire I was given.

One of the nurses was nice, professional and informative. The rest of the nurses were rude and the Dr. I never met. I was denied any assistance without even being seen by the so called Dr. Could it be that I am a black male? I don't know. I wasn't given a reason I can only assume. Glad I didn't pay up front for nothing. So, its just a bias Dr with rude nurses. And GOD willing I'll find the help I need somewhere else. It's sad cause I am born and raised in Immokalee, so I'm accustomed to this type of treatment in Naples but not at home. So it hit kinda hard. One of the nurses was nice, professional and informative. The rest of the nurses were rude and the Dr. I never met. I was denied any assistance without even being seen by the so called Dr. Could it be that I am a black male? I don't know. I … More

Great Doctor and very informative. It's nice to have a doctor who cares. We appreciate the work and dedication he's given to Immokalee.

Dr. Puerto is an excellent doctor with a caring and informative bedside manner. The staff is well organized and good natured. They keep the office immaculately clean. They are accommodating with scheduling. Dr. Puerto and his staff have truly shown the height of professionalism during the Covid-19 pandemic. They have put their patients’ health and safety first. There is no finer doctor in our area. Dr. Puerto is an excellent doctor with a caring and informative bedside manner. The staff is well organized and good natured. They keep the office immaculately clean. They are accommodating with scheduling. Dr. Puerto and his staff have … More

(Translated by Google) This place has a very professional staff and very friendly and professional people the Doctor very attentive and the nurse is a sweetness in his treatment and very friendly (Original) Este lugar cuenta con un personal muy profesional y con personas muy amables y profecionales el Doctor muy atento y la enfermera es una dulzura en su trato y muy amable (Translated by Google) This place has a very professional staff and very friendly and professional people the Doctor very attentive and the nurse is a sweetness in his treatment and very friendly … More

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The staff is horrible. What is the point of making appointments if they are not going to take the person at the time of their appointment! My husband showed up 30 mins before his appointment and was taken an hour later. He was there for two hours.

Called for an appointment and a woman known as Alex Padilla had answered the phone, and was completely rude. I called and asked if she could do it today, and she said in a rude tone, "we're only taking appointments starting next Monday", to which I said "Ok, are you sure theres no way to do it today?", and she then said in a higher tone in the same rude manner, " we're are only taking appointments starting next Monday", and then I had replied "that was rude", to which she said "I'm not being rude, you are".As someone who delivers customer service, I except the amount of care and kindness I show you, NOT anything less. STOP being rude, because it makes you look unprofessional. I've done my appointments here in the past, but instead of actually talking, I was always formal, so now I know, DO NOT extend the amount of time you talk to them. Just do what you have to do, and go. Hope to see improved customer service in the future. Called for an appointment and a woman known as Alex Padilla had answered the phone, and was completely rude. I called and asked if she could do it today, and she said in a rude tone, "we're only taking appointments starting next Monday", to … More

Dr Puerto is the doctor of generations of families in Immokalee. That kind of doctor that listens to the patient and is genuinely interested to help. He has so much knowledge and experience!

Thank you Dr Puerto for caring for our family all these years!

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Great Doctor and Nice Staff

Dr. Puerto is a great Doctor! Excellent with kids and listens to his patients carefully.

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This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

I have been going to Dr Puerto for years & have seen first hand his empathy & generosity toward patients that normally could not afford his caliber of expertise. How many other doctors would personally call you with results of tests ? His way of explaining your problems , leaves you with no reason to turn to Google.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

I have complete ease and confidence with Dr. Puerto. He addresses all of my concerns and answers all of my questions in detail. His staff is helpful and supportive. Because of Dr. Puerto' support and guidance I have been able to make lifestyle changes that are leading me to a healthier happier life. I could not be happier with the level of care I receive from this office. As a patient you feel as if you truly matter, you're not just a number.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review