Dr. Jeffrey Lynn Gum

Recently had surgery for debilitating lower back pain from a herniated disc. My pain down the left leg is 100% gone. Dr. Gum is a fantastic surgeon, would definitely recommend. He gave me my life back and I'm so grateful!

Very talented surgeon but Dr. Gum has a serious case of God complex. Terrible bedside manner. Arrogant and sometimes rude. Obviously has not been on the business end of a scalpel in his life. However, his fusion procedure on me was successful and in the end that's most important.

Dr Gum is an exceptional surgeon. His new and advanced techniques have payed off! I’m 4 weeks post op from a l5 lumbar spine fusion surgery and doing very well. I was up walking with no assistance 2nd day. Immediately I felt stronger and less back pain! Looking forward to being able to pick up my grandkids.

I meet with Dr. Gum on July 27th. On August 10th I went for an MRI scheduled by Dr. Gum’s office. I was told the result would be read by the next morning. On Wednesday, Aug. 12th I sent a second email through my chart and called for the results. On Thursday the 13th I sent another email request for a call. (I have only been so insistent because I have been in pain for 18 months and no one has been able to help me. I just want to know if I need to start looking for other options. I am desperate to find an answer.) I finally received a call on the 13th, only to be informed that Dr. Gum was out of town but would return my call on Tuesday the 18th. Today is Thursday August 27th. I still have not received a call from Dr. Gum. I did receive my results of the MRI via my chart but they are 3 pages long and I have no idea what it means. I called back today and asked if another doctor at The Spine Institute could please read the results and help me. I was told that the office wasn’t sure if he was in town but They would send him another message. I only went to Dr Gum because he did my husbands surgery and my primary care doctor told me I should try seeing a spine surgeon. I can appreciate needing a work life balance but I don’t understand excepting new patients if you do not have time within a month to provide test results. I pray that no one is paralyzed or worse, from lack of patient care or response. All I want to know is if anyone can help me. The only reason I offer 2 stars is because I know he did a great job on my husband and have respect for the work he does but I would just like a little respect as another human life asking for help. I meet with Dr. Gum on July 27th. On August 10th I went for an MRI scheduled by Dr. Gum’s office. I was told the result would be read by the next morning. On Wednesday, Aug. 12th I sent a second email through my chart and called for … More

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***2nd update - had telehealth appt with Dr. Gum to address post surgical concerns and concerns written up on this review. Issues were discussed like 2 adults and we seem to be back in a good place. He said I’d hate him for a month after surgery, and he was right.*** UPDATE: Nice of your office to delete my star number in order to keep Dr. Gum’s 5 star rating. To those reading, please be sure to note that my rating is 2 stars. It was 3 stars, until their office deleted my star rating in order to show a deceptive cumulative rating.*** As an RN of 22+ years, I pride myself on making VERY informed decisions when it comes to any provider, be it for myself or my son. When I looked up spine surgeons after finding out that my previous surgeon had recently retired, Dr. Gum had the best reviews, his bio was impressive and he seemed like an all around humble man, not just an extremely talented surgeon. I lost much of my positive impression of him on my pre-op office visits. He comes in with an entire team of people, asks you a few questions, then goes to his team. You feel very much out of the loop. No questions are to be asked at that point, as they all collaborate talking in medical jargon. They could all walk out of the room and into a conference room to review the films if they want to discuss my case without interruption. But if I’m in the room, I’m going to ask questions. He told me, and I quote “Don’t worry, we’ll let you play in the sand box”, to which I replied, “then give me my damn shovel”. It’s my body, my case, my surgery. I’m allowed to ask questions at anytime. Don’t push me off. So, surgery is scheduled. And this is where his inefficient office staff comes in. I’m scheduled for 6/18 and 6/19. On 5/29, my insurance asks for additional info for the PA. I know this because I received a notification on that date. Fast forward to 6/17, the day before my scheduled surgery. Preadmission at the hospital calls and tells me that my PA is still pending. When I call my insurance company (after calling Gums office and them telling me that they have been working with insurance the whole time), the PA company tells me that the info they requested wasn’t received until late on 6/16. So I’m freaking out. The PA company calms me down and assigns me a nurse to expedite the PA, so it is finally approved on 6/17, no thanks to Gums office staff. After surgery, my pain was EXCRUCIATING. I couldn’t, and still can’t sit, lay down or stand for more than 10 min max. I have done EVERYTHING they’ve asked. I’ve been up walking, moving. No twisting, bending or IIfting. I called Gums office. Now mind you, I’ve been on a Fentanyl patch for 6 years, so sending me home on Percocet 10 is like a Tylenol for me. I have an addiction history. I am very transparent about it. I’ve been sober 6 1/2 years. I call the office to explain what’s going on, and the response I get is “that’s the strongest we prescribe”. Well here’s the thing, brainchild, I didn’t ask for anything stronger, I asked for something “different” and maybe if you knew how to assess a new postoperative patient, you would understand that this could be a complication, a rod or screw that has come loose and is pushing on something, but instead you go to your office manager. A simple workin visit for an X-ray to check things would have sufficed, but instead, you pushed me off on my pain management doc, 11 days postoperative when I should easily still be under Dr. Gums care. And BTW, don’t expect to see your surgeon rounding on you in the hospital. In 4 days, I saw him ONCE and that was right before my second surgery. He’ll have residents and hospitalists take care of that for him. If I had to do it again, I would choose a surgeon with a slightly lower review and a better bedside manner. Kindness goes a long way. These two surgeries have been torture, and their entire office has not been helpful with the postoperative period AT ALL. I bet you won’t give Dr. Gum this review to read. ***2nd update - had telehealth appt with Dr. Gum to address post surgical concerns and concerns written up on this review. Issues were discussed like 2 adults and we seem to be back in a good place. He said I’d hate him for a month after … More

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Sensitive to individual situation and professional advise taking short-and long-term goals into account with explanation of risk-benefits. Great treatment

I really like leatherman spine clinic. Dr Gum is very nice an professional I would highly recommend them

Very professional and courteous. Dr. Gum and staff are excellent to work with and my back surgery was successful. He is informative and attentive to any comments or questions I had during my surgery follow up office visit

So far a great experience! Prior to surgery was living on pain meds for last four years. Since home from surgery, no more lower back, hip, leg, sciatic or leg nerve pain. No pain meds at all for 3 weeks. Being cautious, don't want to mess this up.

Dr. Gum is highly skilled, extremely knowledgable, personable and professional. After my ALF. surgery performed by Dr. Gum I feel truly blessed to have regained my life: mobility and range of motion, circulation I went from a life of just trying to manage my pain to a life virtually pain free. God definitely guided his hands for my surgery. I highly recommend Dr. Gum! Dr. Gum is highly skilled, extremely knowledgable, personable and professional. After my ALF. surgery performed by Dr. Gum I feel truly blessed to have regained my life: mobility and range of motion, circulation I went from a life of … More

Dr Gumm is by far the best back surgeon around I just wanna thank him and his staff for getting immediate relief from my first of a 2 day back surgery. From my first surgery I had immediate relief down both legs and I had suffered for over 4 years straight. I can already tell that I'm getting quality of life that I haven't had in years. I can finally concentrate even on the simple task now. God bless you Dr Gumm and your staff! ❤️???????? Dr Gumm is by far the best back surgeon around I just wanna thank him and his staff for getting immediate relief from my first of a 2 day back surgery. From my first surgery I had immediate relief down both legs and I had suffered for over … More

Dr. Gum and team were extremely professional from the moment my interaction started. There wasn't a single doubt in Dr. Gum's assessment of my condition and his detailed explanation of my ailment and possible solutions was helpful. I highly recommend Dr. Gum and his practice at Norton Healthcare.

I would like to leave a review of my experience for a amazing surgeon Dr Gum. This is my second spine fusion . The first one didnt take good probably because of my health problems but the second one seems to be going well. First my experience is DrGums office is extremely professional and caring. The take special care to make sure all your needs are met very polite wonderful staff of people. Dr Gum is one of the most detailed surgeons I've ever met. After having 23 surgeries in my life I've never experienced a more detail oriented surgeon. Dr Gum takes his time explaining ever little detail and answers all your questions no matter how ridiculous your question might be. He also explains what he will do how he will do it what your problems might be after surgery whst you can do at home to help yourself also.He doesn't fill you full of promises that everything in your life will be perfect no sugar coating anything. I appreciate the honesty. His goal is at a minimum to get rid of at least 50 % of the pain . If your in a critical situation and need help hes the Doctor to see... I've got 4 other surgeons plus my primary care physician at Nortons they have all told me if you want a miracle DrGum is your man. Hes up on all the latest techniques and if he cant improve your quality of life nobody can. All my other surgeons and especially my primary care physician of 37 yrs said if they needed spine surgery they would pick him hands down . My surgery was a c2 to t2 fusion. With him going into the back of my neck not the front and putting rods and screws to hold my neck together. So far so good. Iam not going out to play football or trying out for the UFC's or tag team wrestling but I know it was such a major surgery not even YouTube had a video which sort of frightened me lol. But I came through it. Being 60 yrs old I was definitely afraid of this major surgery but Dr Gum has helped me to keep living going on with my life instead of laying in bed all day because I couldn't sit up because of so much pain and at least now most all of the pain is gone.Iam being very careful at my age not to take chances to mess up his work . He does perform miracles and without his help I dont know how my life would have turned out. Dr gum is awsome!! I would like to leave a review of my experience for a amazing surgeon Dr Gum. This is my second spine fusion . The first one didnt take good probably because of my health problems but the second one seems to be going well. First my … More

I have been so pleased with all that Dr Gum has done for my spine!! I am a golfer and back issues have been with me for a long time. Dr Gum was really easy to work with and he was very clear in all info he has given me about my issue!! Dr Gum did a fusion of my L2-L3 by minimal invasion. Spent one night in the hospital and home the next day. I had been in so much pain that I was walking bent over sideways. After the surgery, all the pain was gone!!! The recovery was really quick and I was planning golf in 7 weeks!!! I have recommended Dr. Gum to several of my friends with the same issue. It’s been 2 years and no back problems!!!! I have been so pleased with all that Dr Gum has done for my spine!! I am a golfer and back issues have been with me for a long time. Dr Gum was really easy to work with and he was very clear in all info he has given me about my issue!! Dr … More

I first entered Dr. Gum’s office terrified of the path I had ahead of me. I came there with a head full of questions and concerns. I immediately felt confident in Dr. Gum from the moment I met him during my surgical consultation. His professional expertise and genuine concern for what I was going through set my mind at ease. He answered every question in a way that I could easily understand and clearly explained what to expect during each step. Dr. Gum and his team guided me through the whole process with great care and performed my surgery flawlessly. I especially appreciated the post surgery check-ups with Jennifer Jones, LPN. She did an amazing job answering my questions, making prescription changes and encouraging me throughout my recovery. She was a real blessing to have in my corner. I’d recommend Dr. Gum and his team to anyone with neck and spine issues. When you’re facing a serious surgery and recovery, it truly makes a huge difference when you can trust you’ll be in good hands. I first entered Dr. Gum’s office terrified of the path I had ahead of me. I came there with a head full of questions and concerns. I immediately felt confident in Dr. Gum from the moment I met him during my surgical consultation. His … More

Before my surgery I was in absolutely debilitating pain. I could not think clearly, I had gained a ton of weight because of my herniated discs, and I had no feeling in my right arm. Dr. Gum performed a C6 corpectomy on me and the relief was instantaneous. I literately got my life back. The amazing thing was that I had the surgery on a Thursday and I was back to work by Monday. I was able to walk over five miles my first day home. The procedure was a tremendous success and I would not be able to do any of the things that I enjoy without having Dr. Gum’s help. The picture below with me in a sport coat is a week prior to my surgery. The picture of me coaching is three months post op. The difference is staggering. Before my surgery I was in absolutely debilitating pain. I could not think clearly, I had gained a ton of weight because of my herniated discs, and I had no feeling in my right arm. Dr. Gum performed a C6 corpectomy on me and the relief was … More

very good.

Dr gum was pleasant and skilled. He did a great job on recommendations and my surgery . So glad I went to see him and I highly recommend him

Overall Great! I couldn’t have asked for anything better.

I was seen fairly promptly. Dr Gumm spent as much time as needed to answer my questions and explain my diagnoses.

Dr. Gum is a very great Doctor. Medically we have a history. I trust his decisions on my health. Dr. Gum will take his time and listen to what I have to say and answer every question I have to ask him. Super great doctor.

Seemed concerned to learn my view and be of assistance. Appeared he wanted to help versus 'do surgery as the solution.

They took care of all the appointments and tests I needed before i cloud have surgery. They kept me informed on what I need to do next. Great team

I had given up hope of having a normal life and not being in a wheel chair. This was my sixth back surgery and required rods from shoulder blade area to sacrum. Dr. Gum removed existing rods, removed scar tissue from nerves, and rebuilt my back. I am now exercising on my bike, babysitting my grandchildren, and teaching a bible study. I am taking minimal pain meds. He is a highly skilled and compassionate man. I would highly recommend this physician. He is a miracle worker and he gave me my life back.

Great experience. Dr. Gum is a consummate professional. A genius in spine-care. My time with the Leatherman Spine Center and in hospital at Norton’s was very good. Such amazing care from all the nurses, surgeons, medical assistants, and the hospital is very clean. During a pandemic I was worried about going for surgery, but my worries were allieved by all the staff, also at his medical office on Angie’s Way. So glad Dr. Klegg referred me to Dr. Gum!

He took his time and answered every question that I had. Explained the surgery very well.

Dr Gum is very patient and thorough, however the office is terrible with their end of things, which affects the overall experience. When the office staff came out to take us back to the exam room (last apt), we had to wait on two of them to stop laughing hysterically with each other in the doorway to get to the exam rooms. The office has explained that the would call with follow-ups or appointments 3 different times over a 6 month period. They have consistently not followed-up each time. It's disappointing that the patient care standards aren't higher.

An outstanding visit as usual. Dr. Gum always explains in the proper level of detail and discusses courses of action with me and achieves buy-in to the plan. He is never dictatorial. Being a surgeon, Dr. Gum may discuss surgical options but he never pushes surgery. Dr. Gum respects the fact that this is my body and with his outstanding expertise, we will both decide when the time is right for surgery. Moreover, he is very supportive in exploring non-surgical avenues. This visit he adroitly diagnosed my symptoms as most probably non-cervical spine related and referred me to the appropriate specialist. I can always count on Dr. Gum for straight talk without condescension. He my surgeon of choice for any spine surgery and would highly recommend Dr Gum to anyone without hesitation.

Very thorough in explaining and showing me what was going on with my spine, his diagnosis and referring me to other doctors as needed. Love that he tries other avenues than just surgery. He is a very caring and concerned. I have been seeing him since 2016 and wouldn’t even consider seeing another Dr. I have referred my family and friends to him who have been very pleased with him as well.

July 12 2019 Dr Jeffrey Gum did my Back Surgery my name is Donald Wayne Francis I came out of the hospital from a very serious Operation After six days, I walking straight and only surgical pain after years of heavy pain medicine and not be able to stand set or walk with out pain 10++.

I was given an appt asap. By the look on his face during my visit, I knew it was serious. Being an x-ray/film tech in my day. I already knew . As I listened to his descriptions of my spine, I was thinking that he wasn't going to do surgery. But when he took both of my hands in his I felt at ease and I was scheduled for surgery. Thank you Dr. Gum. I was given an appt asap. By the look on his face during my visit, I knew it was serious. Being an x-ray/film tech in my day. I already knew . As I listened to his descriptions of my spine, I was thinking that he wasn't going to do surgery. … More

Listens to what you have to say. Very knowledgeable!! Very pleased!!

Dr gum is the worst he said he was going to do my surgery without blood but he lied to me and my grandma to our faces and the worst part is he took it to court if I were you I’d fire him!!!

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When arguments for who the greatest athlete is, all the usual names always get thrown around. When asked who is one of the greatest spine surgeons, Dr. Jeff Gum is thrown into the mix as often as #99. At least in this L5/S1 fusion patients opinion! When arguments for who the greatest athlete is, all the usual names always get thrown around. … More

Waited over an hour. I have chronic spine pain. Already had 2 spine fusions. I felt there was a definite lack of care or urgency to help get me relief. Told me all these things he wanted to do. Didn’t hear from office for 3 days so I contacted them. ARPN said they would call bract someone to follow up with me. Didn’t happen. Would not recommend to anyone in serious pain!!!

Waited 45 min for him to see me for 8min,was referred to him by another Dr. Said I needed a spinal fusion. Told me must have cracked my spinal wall when I was a teenager witch never happened. Wanted me to start taking different shots in my back hoping they might hit the problem nerve by process of elimination.

Dr Gum is a fantastic surgeon,and a all around great guy. I’m 42 and have been treated for back pain since I was about 30. Life was miserable,I couldn’t even enjoy time with my children the pain was so bad. I heard about dr gum and made an appointment on a Monday and he operated on me that Thursday. That was a month and a half ago and I feel like a new man. I had forgotten what it feels like to be normal. I’m off all medication and life is good. Dr Gum is a rockstar!!

Even a dog deserves better respect than what Dr. Gum and his NP choose to dish out, seems neither one ever heard of the Golden Rule.. Worse, hospital staff learn from and follow their miserable example. If you respect yourself, you will neither choose this doctor nor his hospital.

My mother was in a 7 hour procedure with Dr. Gum. When surgery was completed he didn't have the decency to come out and tell the family how it went. Instead they sent my mother back to the neuro ICU and the receptionist said it went well. When we returned to the floor I had him paged and he would not return our call. The next morning, despite all of the staff knowing we wanted to speak with him, he reviewed her chart and left again without speaking to family. Horrible experience.

Dr. Gum has been trying to get me some relief for my back pain and rt hip and leg pain. He has been very patient, thorough, and is trying everything. So appreciate all the efforts that he and his office has gone to for me.

Dr Gum was communicative, explained not only my issues (with MRI to show causes) but what he wanted to do in surgery. He also showed me the appliances he intended to insert (titanium cage). He was caring and open.

Dr.gum was wonderful from the first time we met him. He was very compassionate and listened intently to my husbands issues. Every time we went in the office staff was friendly and went out of their way to help us. He worked with my husband in several treatment plans to get him to the best he could be.

I would NEVER recommend Dr. Gum to anyone I care about. After 2 surgeries, I seem to have damage to other parts of my body. He is abrasive & at times left me feeling bullied. I was shocked at the absolute lack of compassion He is all business. I feel like I was put in a situation that may not have been the best for me. Be on the lookout for his nurse assistant Portia. She is a nightmare. She will chew you out for not sitting in a chair when you have sat there all day.

Dr. Gum & Co.wins the award for the worst experience I have ever had at a doctor's office. He refused to listen to my symptoms & ??s. I had to argue for him to do anything for me. He refused and then just left the room. I called the next day to try to get answers to my questions. His boss said she would get back to me with the answers after consulting Dr. Gum. She never did. You're not a candidate for surgery. WHY NOT? I am still suffering and they just say see another doctor. AVOID HIM!