Dr. Yong He

Had the pleasure of visiting Dr Yong He's office with friends and family and had a very informative visit. We arrived early and our friends had to complete some paperwork. There was a wait to see Dr. He however, he calls his own patients back and sees them all at the same time. The information he provided to our friends was information they had not heard before visiting different doctors who practice in the same field. The questions he asked was also questions that other doctors had not asked. Dr. He showed his concern and care for our friend which meant a lot. If you're looking for a Neurology doctor we recommend Dr. He. "Our Purpose Is Your Blessing"

I enjoyed meeting with him and discussing a care plan that will meet my needs. He’s soft spoken and listened well to my concerns. I didn’t have any issues with the support staff and the the office was very diverse. He stays very busy and to me that says he’s doing something right. I’m looking forward to my follow up.

Had Bell Palsy. Got advice and sent to Green Oaks Therapy.

Polite, efficient staff and Dr. He has always given me excellent care. Through disk replacement and a stroke he has been a voice of calm, when I was everything but calm, thank you!

Dr. He spent a lot of time with me today explaining what was causing my problem. Fortunately it was nothing major. He even went beyond by checking me out for balance and other issues due to my age. I was very impressed.

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I have seizures and they would not refill my meds...said I would have to wait a mth for appt. And no meds till then......go to another dr. Staff is rude and unhelpful..the woman answering the phone is so rude and hateful...they of all people know you cannot just stop taking meds.... .thank goodness for my primary dr. Or I would of had to go without... I have seizures and they would not refill my meds...said I would have to wait a mth for appt. And no meds till then......go to another dr. Staff is rude and unhelpful..the woman answering the phone is so rude and hateful...they of all … More

Dr. He was very helpful and took the time to talk with us about what was going on. He set everything up for further testing and explained things well.

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Have not seen him yet because no one answers the phone & does not return calls!

Incompetent lazy staff. Won't answer the phone. Rude when they do. Go find another doctor.

Dr. He is a very nice man but as my doctor I wasn’t impressed. I went to him with a Carotid Artery Dissection and was very frightened. He didn’t explain things very well and was difficult to understand. I had to do most of the research on my own to figure out what was going on. His office staff is extremely unprofessional!!!

I would not recommend the office I was having pain on one side of my head when I lay down. I met with one of the Neurologist, He asked me a few questions and prescribed amitriptyline HCL - a drug for depression and anxiety to take for 30 days! I was in there was only 10 minutes, he did not appear to be interested and a little disoriented. My insurance was charged 491.00 for 10. I told him I am not depressed and requested a cat scan, was told maybe on next visit. Never again!!!!

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My 1 Visit to Dr. He was the worst medical experience I have ever had. He was uninterested in what I had to say and misdiagnosed me with a migraine even though I had no family history, it started for the first time at 62 years old, had been continuous, day & night, for 8 weeks & I told him I thought it was a reaction to discontinuing an estrogen medication. He just gave me a bunch of sample meds w/o any directions. Another neurologist cured me in 4 days, after I suffered 2 more months.

A caring Dr who takes time to address your concerns

The lady that answers the phone is really rude and the doctor I saw acted as if he didn't know what he was talking about.

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Staff does not communicate well with patients and they never follow up with a phone call when you call to leave a message. Physician is great, the staff not so great. Appts are not available until almost 1/1/2 - 2 months later.

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This user rated the provider, but did not write a review

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Dr. He was very patient and understanding. He was able to answer all of my questions and was very attentive. I highly recommend seeing him.

Dr. He has a great personality. He is very humble and knowledgeable. The wait time is short, I think it was 12 minutes, and the staff was really nice and patient. I recommend Dr. He because I think he truly cares for his patients.

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This user rated the provider, but did not write a review

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On October 13, 2015 my daughter and I were verbally attached by the supervisor of the front office at Doctor Yong He’s office located at 1001 Robbie Mince Way, Desoto, TX 75115. We came to file a complaint with the office manager about the rude person who does the insurance verification for his office. Before I could finish talking with the office manager he told me to hold on and went to the back. We then were told that the office supervisor (I think her name was Tiffany) would be speaking with us. We waited about 30 minutes and I got up and asked when she would be speaking with us, I was told that she is tied up right now and would get to us in a minute. After 10 more minutes I again approached the window and asked at this time I was told in a she was on the phone. About 5 minutes later she calls my daughter and I to the window (I’m assuming that she was waiting for the doctor and manager to leave before she spoke with us since it was close to closing time). She started off by saying that my daughter’s PCP will be finding a new Neurologist for her to see. I then told her that I still wanted to file an complaint against the lady that was very rude to me and my daughter. She then became very confrontational towards us and said,”that’s not how we heard it”, we were told that it was you two who were rude and abusive.” I said that that’s not true and started explaining the events of the prior day to her all along she was shaking her head as if she was saying no as if we were lying so something. She started interrupting me as I was explaining, my daughter told me not to bother because they apparently are going to believe the lady over use. My daughter also said that she act as if they are prejudice because they didn’t act like this with any of the white patients that came in the office not even the one that had an issue with insurance. I told my daughter that they must think they are able to talk to the people that uses the marketplace as if they are nothing. At that point the supervisor started getting loud with my daughter and acting as if she needed to take bipolar medications. She even went so far as to come from around the back and got in our faces as if she was trying to provoke us in some way ( But I have self control and so does my daughter- that comes from good home training, which is something I’m sure she knows nothing about). I still was trying to defuse the situation but she kept trying to engage confrontationally with my daughter. Then she went back behind the glass. I then asked that she give us the test results that the PCP had sent directly to that office so we could take them elsewhere. She refused and came back around in front of us (trying to provoke a response from us because she could have closed the window from her end) and closed the glass. Right before she went back to the back, she again attempted to provoke my daughter by verbally lashing out at her and told my daughter and I, that she was calling the police on us. I then asked her for what reason, because she is the one that engaged us with adversity. My daughter said let her call them because there are cameras here and they will see that we weren’t the one acting a fool. I then said true because I recorded the entire conversation on my phone anyway. At that point I stopped recording and sent a text to my lawyer to call me as soon as possible. She acted as if she was calling the police and we waited because we wanted a copy of the test so that we can take them to another doctor. She refused to give them to us and said that our PCP will have to request it because my daughter is not a patient of theirs. We waited about 10 mins and I told my daughter its apparent that the ignorant person didn’t call and won’t give it to us. I told her that we will just have to go back to where the tests were done and we left. On October 13, 2015 my daughter and I were verbally attached by the supervisor of the front office at Doctor Yong He’s office located at 1001 Robbie Mince Way, Desoto, TX 75115. We came to file a complaint with the office manager about the … More

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Dr. He was very professional, informative, and caring.

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