William Geoffrey Scott

I worked for him in Tifton, Ga. They was suppose to be paying into a retirement plan for employees , but did not. The company said they kept the money. Very unprofessional doctor and wife ( office manager).

Laura is awesome - friendly, charming - great staff - I was in and out and ears never felt better!!! Thank you!!!

I've been coming to this office for about 7 years now. Laura is the PA I've always seen. They have taken excellent care of me throughout the years. I really needed to be seen this week as I was in pain. No one has answered in days and I haven't had any of my calls returned. Very frustrating to say the least. I went and found a new doctor. Laura if you see this you were always amazing. I've been coming to this office for about 7 years now. Laura is the PA I've always seen. They have taken excellent care of me throughout the years. I really needed to be seen this week as I was in pain. No one has answered in days and I … More

Amazing people fun and friendly and help get things worked out.

Extremely rude and unprofessional staff. They made us wait over 45 min for a 9am appointment and then when i asked what was going on, the girl rolled her eyes and told me she would check... then she yells at me from the window "oh she is behind but will hurry" this was for a post op. Then they measured her ears for plugs but had no plugs to sale me in her size. The surgery was also sketchy. The dr. Barely spoke to me we waited over 2 hours after our arrival times, and my daughter remembered what happened when she went back! She is only 5 and has some ptsd as a result. Remember we live in an area with one of the best children hospitals in the world, Cooks. Choose them, im sorry i didn't. Extremely rude and unprofessional staff. They made us wait over 45 min for a 9am appointment and then when i asked what was going on, the girl rolled her eyes and told me she would check... then she yells at me from the window "oh she is … More

we didnt had a good experience there, all week long we get multiple text messages and phone calls that our app is confirmed and when we reached on our appointment day they said they cant take our insurance, they should check this before, our appointment or should call us before we reach there

This was the worst experience for a surgery. I was in so much pain after surgery that I had to go to the ER. Due to the pain, I was not able to eat or drink anything for 7 days. I had to go back to the ER for a second time to get IV fluids due to dehydration. The doctor didn't seem to care and told me good luck with the ER. The ER doctors called him and he never returned their calls. This was the worst experience for a surgery. I was in so much pain after surgery that I had to go to the ER. Due to the pain, I was not able to eat or drink anything for 7 days. I had to go back to the ER for a second time to get IV fluids … More

Dr Scott is an excellent Dr but his nurse practitioner (the nurse who was from his practice the day of the surgery) has no compassion towards patients. My son had surgery yesterday to remove his tonsils. When I asked her if the office could fax the paperwork to my son's employment she said NO. We have to wait until tomorrow to get the paperwork and then we are going to have to go to a location to fax it. I also asked if Michael could have some prescribed pain medication and she said NO. My son has been taking more over the counter medicine to control the excruciating pain. When you call the office nobody answers.. The people at the facility where he had the surgery were excellent! Very caring, and compassionate nurses. Mom Dr Scott is an excellent Dr but his nurse practitioner (the nurse who was from his practice the day of the surgery) has no compassion towards patients. My son had surgery yesterday to remove his tonsils. When I asked her if the office could … More

The worst experience ever I was on time to my appointment even came in a little before my scheduled to fill out paper work , And Sweet baby Jesus I was there for a total of 2 hours waiting not even getting called back just waiting in the waiting room and after my scan another hour waiting to see doctor. Never have I waited in one place so long I don't know what the hell are they doing scheduling people at the same time or what so unprofessional the ladies in the front and nice but cant even answer your questions on how long will it take to be seen The worst experience ever I was on time to my appointment even came in a little before my scheduled to fill out paper work , … More

The front desk was friendly and welcoming but the only thing I didn't like is that I wait more than 1h to see the doctor. And the consultation was less that 20 minutes????????????

The best place to go they helped my kids so much and there like in the middle of anywhere so it's easy to get to and their helping me get my 12 year old get a eye doctor sense she sadly has really bad problems with her eyes and they know what I go through as a single mom of 3 kids and they take all sources of Medicare which really helps me and especially the lady named Lauren she's amazing she has got an amazing sense of humor and easy to get along with I would personally recommend north hills ent everyone here is so so polite and funny and they don't take forever to get to any one and they have a nice office The best place to go they helped my kids so much and there like in the middle of anywhere so it's easy to get to and their helping me get my 12 year old get a eye doctor sense she sadly has really bad problems with her eyes and they know … More

I have had an excellent experience with Dr. Scott & the staff at North Hills ENT. I had my left thyroid removed with no issues & you can’t see the scar, even shortly after the surgery. I would highly recommend Dr. Scott to anyone looking for an ENT doctor.

The doctor was good but the front desk girl her behavior was so rude and intimidating she kept telling us you have to put the mask on .1min later u have put the nose inside 1 min later you have to put it the right way from the blue side 1 min later she telling my mother to put it on and we were the only one in the waitng room .if my doughter insurance set me another appointment on this location i will not go there, never .i will look to change location. The doctor was good but the front desk girl her behavior was so rude and intimidating she kept telling us you have to put the mask on .1min later u have put the nose inside 1 min later you have to put it the right way from the blue side 1 … More

Please note i am not over exaggerating when I give you this review! First time I went I waited a hour in the lobby and 20 more mins in the back. The assists and doctor was nice yet not very informative. Seem as if they want you to keep coming back instead of taking care of everything they can in a single visit. So basically they cleaned out my ears and told me to set another appointment for a hearing test. I came back about two weeks later and waited exactly 2 hours before getting up and walking out. The lady at the front desk claim she was checking on why it was taking so long yet she didn’t move until 20 mins after I asked about the wait. She sat back down without updating me on anything. Please note i am not over exaggerating when I give you this review! First time I went I waited a hour in the lobby and 20 more mins in the back. The assists and doctor was nice yet not very informative. Seem as if they want you to keep … More

I had a great experience with Dr. Scott and the staff at North Hills ENT. I was very nervous about my health, and at the consult, Dr. Scott was very kind and made me feel much more at peace. I truly appreciated him taking time to hear me and also helping me feel better. The staff really worked with me to get quick appointments and results. I would definitely recommend this doctor and office! I had a great experience with Dr. Scott and the staff at North Hills ENT. I was very nervous about my health, and at the consult, Dr. Scott was very kind and made me feel much more at peace. I truly appreciated him taking time to hear me … More

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They are fraudulent and are not worth a good review be careful using them. Their examination is rigged. I was told I was a notch above deaf and when I went home I heard loud and clear when someone spoke to me. Be careful with them. Find someone else

Dr. Geoffrey Scott’s helper was Simply, Veryy Unprofessional to say the least & I don’t Feel I’ve had any of my Needs met whatsoever after 2 months of Consistent visits. Ignorant to CDC guidelines. Unaware of COVID symptoms & protocol for isolation. Wasn’t compassionate with patients & I live 30 minutes away which I’ve brought to her attention & Wants to call security for asking questions. Save your time. It’s not worth your Energy to Entertain ignorance within this Environment & you will not get your time back. Dr. Geoffrey Scott’s helper was Simply, Veryy Unprofessional to say the least & I don’t Feel I’ve had any of my Needs met whatsoever after 2 months of Consistent visits. … More

This doctors office assisted me when i required an ENT, the Physician Assistant was awesome the first few visits. After that, treatment has declined with an office visit every week for 6 weeks with the direction to continue using ear drops with no end in site. The last (2) visits had to wait an hour for the appointment, pay the co-pay [not allowed under my medical plan] to see the doctor and a week later no better. In calling in advance today of my appointment, i asked if the doctor was running late and the response: yes, plan to be a bit behind today due to training a new assistant I noted that with all due respect, running behind is not my problem. The person that answered the phone was rude and told me well sir you just have a great day. Totally unprofessional and lacking in medical services and delivering results with an ear infection after 8 weeks. Cancelled my appointment and will never recommend or go back; also filed a complaint with insurance company so they no longer pay any bills for non-resolution & continued billing. Stay away from this practice and stay healthy! This doctors office assisted me when i required an ENT, the Physician Assistant was awesome the first few visits. After that, treatment has declined with an office visit every week for 6 weeks with the direction to continue using ear drops … More

Terrible visit. I didn’t pay upon arrival to get run ????? out of there by Dr. William Geoffrey Scott crying because he can’t explain the medication he prescribed me! He was rude and l waited 2 hour’s!

I do not know where to start. This is the worst doctor experience I have ever had in my life. I rarely write reviews but I had to. I was in pain the whole week and I could not get an appointment but when I finally got it was completely waste of my time and money. This is how my appointment went; Doctor: What's the matter Me: I explain my ear pain Doctor: (Without letting me finish checks my first ear). Turn around. (He does not want to wake up from his chair and so I turn and checks my other ear, nose and mouth). I will prescribe you an ear ointment called ..... See you in two weeks. Me: Wait, ( As the doctor is walking out) My ear had discharge and was leaking. My husband could see it oozing out of my ear. Doctor: (Rudely) Is your husband a doctor? Me: No but its something coming out eternally. Doctor: I will prescribe you antibiotics drops (And then he leaves). This was the same antibiotic my general physician had prescribed. The medical assistant and nurses had asked earlier and they typed it in their system.I told them that I was taking the medication and the doctor could have been aware of it. No he does not care at all. I completely wasted my money and time. Please go somewhere else. I do not know where to start. This is the worst doctor experience I have ever had in my life. I rarely write reviews but I had to. I was in pain the whole week and I could not get an … More

My husband came here for a chronic sore throat and problems swallowing. First, the strangest thing, they make you pay before even seeing the doctor, never had that happen before. Next, he was sent for tests to which we received no call back and when we called were told that it was our responsibility to reach out to them for results not for them to contact us. After tests and some scoping (incredibly painful) the doctor said, it is all in my husband's head and too bad but nothing is wrong with him physically. He is scheduled to see another ENT who hopefully won't just throw his hands up and tell him it's all in his head as he can hardly eat or talk now. My husband came here for a chronic sore throat and problems swallowing. First, the strangest thing, they make you pay before even seeing the doctor, never had that happen before. Next, he was sent for tests to which we received no call back … More

Everyone is super nice and professional. Dr Scott was so nice and answered all of our questions. I definitely recommend this office.

I had such a good experience. Dr Scott is such a good doctor. And his staff is so knowledgeable and helpful. Thank you for taking care of me.

They are so amazing and nice! They go quick but are thorough and make sure the patient is super comfortable we love our north hills ENT

I was seen by a pa the first time. Prescribed drops and ointment after advising my ears are leaking. That was ignored. Waited a year referred back to Dr Scott. Waited an hour to be seen and told me my ears are not leaking I have dermatitis on the outside. How can an ent tell you you are not experiencing something that has been going on for 2 years? I feel it everyday. Don’t waste your time or money. Total waste of an ent. I would give 0 stars if I could. I was seen by a pa the first time. Prescribed drops and ointment after advising my ears are leaking. That was ignored. Waited a year referred back to Dr Scott. Waited an hour to be seen and told me my ears are not leaking I have dermatitis … More

I always believe in reading the reviews and I should’ve checked more thoroughly. I’m a singer and my ear Health is really important to me. First of all, before the appointment even happened, they asked for my payment, which I thought was weird since the full range of treatment would not be known until after the appointment. I was not comfortable with that, and I just should’ve said no. My appointment was at 2:30 PM and I did not actually see the official doctor until 4:50 PM. I had an event that evening and at 4:40 PM I told the receptionist that I needed to leave and finish up the last half of the appointment on a different day, she told me there would be an additional charge if I came back, even though they were responsible. Again, I should’ve just left, but I had already paid and right around that time at 4:50PM the doctor was available. This is actually the worst part. The way that Dr. William Geoffrey treated me, was the worst I’ve ever been treated by a doctor. He kept looking at the other person in the room instead of me when he would address me and then made three or four different demeaning joke style comments at my questions. It was very unprofessional, I didn’t feel like I got my needs met and honestly it felt a bit sexist. I wondered if I was a man his age, if he would’ve treated me as poorly. My regret is that I did not have enough time to take the energy to let him know that this experience was unacceptable. My biggest regret is that I went to this doctor at all. I will not be going back. I always believe in reading the reviews and I should’ve checked more thoroughly. I’m a singer and my ear Health is really important to me. First of all, before the appointment even happened, they asked for my payment, which I thought was … More

No medicaid as with over half the specialist. It's very hard to find doctors to treat medicaid patients. You would think they would come up with a law that said all private practice must treat a percentage of medicaid Medicare health care with the same opportunity as the rich. Shouldn't be a nightmare to get health care

Went to Dr.scott for sinusitis. He was very professional and his team was really awsome. Sadly i told Dr.scott that i had an allergic reaction to penacilin since i was born. And Dr.scott seemed to have take it into account when he prescribed me cefdinir. Now i had gone to a doctor previous to dr.scott where they prescribed me the same antibiotic and i did have lil to almost no progress on my sinusitis. Dr.scott prescribed me cefdinir for 2 weeks and did NOT disclose any possibility of an allergic reaction to the medicine. Cefdinir is a derivative of penacilin. In a week i collapsed on my job and i was taken ti ER where they could not find the problem. After being stabalized i went home. Later on i visited a trusted doctor that let me know more valuable information about cefdinir and how i should have never taken it given i am allergic to penacilin. The whole time i tried reaching doctor scott and he was away on a family emergency. Never saw or heard from him again instead he pawned me of to the other doctor whom didn't help much just wanted me to come in for a cat scan. Will not recommend him to anyone nor will i return. I did not want to leave an ambiguous bad review i wanted to be clear why i am giving a bad review Went to Dr.scott for sinusitis. He was very professional and his team was really awsome. Sadly i told Dr.scott that i had an allergic reaction to penacilin since i was born. And Dr.scott seemed to have take it into account when he … More

They were wonderful! They saw me within a day of receiving my referral. The staff and doctors were amazing, courteous,, sweet, and treated me with great dignity! They are who you want to trust your loved ones with!

WORST EXPERIENCE WITH ANY DOCTOR EVER!!! DR. SCOTT WAS VERY RUDE, FORMIDABLE AND UNPROFESSIONAL. I WASTED MY $100 ON AN APPOINTMENT THAT TOOK OVER AN HOUR WITH NO RESULTS OR OUTCOME!!! I WILL BE REPORTING THIS FACILITY ASAP!!!

They have no care to get stuff done. Everything is done with no rush and when its convenient for them. My son needs his tonsils out from their own mouth and we are now going on 3 months of waiting. I would not refer this place!!!

The only good experience I had in this office so far was meeting with the nurse who conducted my sons allergy test. We had an appt for the results of the test at 3:30. We were on time for our appt. We sat in a room for a hour before Dr. Scott came in to see us. When he finally came in at 4:30 unapologetic that he had us sitting there, Imagine my frustration when we were in and out of there in 5 min after he came into the room! I felt this appointment could of been handled quickly and shouldn’t of required a hour wait time. I knew this appt was for results only so I was expecting an in and out visit, which is why I used my “lunch hour” in hopes to make it back to work in time. Had we been seen closer to our time I wouldn’t of been so upset. As patients our time should be valued, I would expect this kinda wait time somewhere else but not in a private office. I was previously so excited to start my own appts with Dr. Scott when I first met him, but after that visit and the lack of compassion in that office I quickly canceled my appointment and will be looking for another ENT. The only good experience I had in this office so far was meeting with the nurse who conducted my sons allergy test. … More

After getting there early I ended up having to wait an extra twenty min. to get to the room then another twenty-five to be seen for a 4 min. observation, then to be told I needed to come back with CPAP data. I would have had that on me if I had been told to do so, so as not to have to make another visit. This is very frustrating as my time is worth something as well as theirs. After getting there early I ended up having to wait an extra twenty min. to get to the room then another twenty-five to be seen for a 4 min. observation, then to be told I needed to come back with CPAP data. I would have had that on me if I … More

I would suggest that the receptionists/desk clerks present a more attentive helpful manner....they seem to assume patients understand their "routine work" when you check-in, or are surprised when you stand and wait at desk for minutes upon your departure... and for an ear clinic, you think they would also have more awareness and patience for folks with hearing loss, especially in the age of facemasks. However, both appointments were timely and Dr Regan was competent and friendly and I would probably return now that I am more familiar. The first copay visit was investigative, whereupon a need for an MRI was prescribed. So, well done. However, the summary analysis of the MRI was conducted by an unknown doctor, which was annoying but otherwise handled professionally. Thus, my 2nd copay visit was merely a few minutes to summarize this MRI review....there was no evaluation of the MRI by the ENT, which surprised me. HOwever, the intent of my visits was to get medical clearance for the prescription of new hearing aids, so I suppose it isn't fair to complain that I still don't know why my middle ear does not function well., since that is another matter. I guess it is just irksome that the cost of my 2nd ENT visit seemed unnecessary and redundant....I wish that the MRI review process would have been explained beforehand. So, overall, it was a good visit, just not great, but it can improve. I would suggest that the receptionists/desk clerks present a more attentive helpful manner....they seem to assume patients understand their "routine work" when you check-in, or are surprised when you stand and wait at desk for minutes upon … More

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

I was seen quickly. And everyone was nice also doctor made me laugh i very much enjoyed that.

I highly recommend this ENT. Laura was very nice and friendly and was able to help me out.and her Medical Assistant Maria was very professional.

Wonderful office and I was able to be seen the same day. I have not left many reviews in the past however have found it to be increasingly necessary since that has helped me make my decision on many things lately. I had a great experience, everyone made me feel comfortable and at ease.

I was referred to North Hills ENT by my primary care physician. It was a very pleasant experience. The staff is very professional and great to deal with. They were very friendly and I felt very much at ease.

I was seen on time. The staff treated me courteously and with great care. They explained the process of cleaning my ears, the hearing test and next steps for treatment as we went along. Feel much better. Based on this visit, I highly recommend them.

I had a hemorrhages nose bleed. Went to hospital ER twice in a couple of hours. They referred me to Dr. Scott’s office for follow up in 3 days. They got me right in first thing in 3 days. I saw Dr Laura. They are all so nice and reassuring. I will use them them and will recommend them to anyone who needs ENT. I appreciate it when doctors offices treat you as a person, not just a patient. That’s the group I found there. ❤️ I had a hemorrhages nose bleed. Went to hospital ER twice in a couple of hours. They referred me to Dr. Scott’s office for follow up in 3 days. They got me right in first thing in 3 days. I saw Dr Laura. They are all so nice and reassuring. … More

The office personnel and doctor’s assistant were all very pleasant and professional. This was my first appointment here, and had only a short waiting time. I know this is not always possible, as doctors sometimes need more time with some patients. Dr. Scott was extremely thorough and knowledgeable, never felt rushed he gave his complete attention throughout my visit. His experience speaks volumes as to his abilities. Wonderful appointment and extremely glad to have been referred to Dr. Scott. The office personnel and doctor’s assistant were all very pleasant and professional. This was my first appointment here, and had only a short waiting time. I know this is not always possible, as doctors sometimes need more time with some … More

Update: Several days after calling and talking to the very nice office manager, I and my family member both received letters stating we are both being fired as patients. Not only no apology, but also a letter being fired by the practice. Wow. ???? Dr Scott is aloof and rude. After a family member had the same experience, I will not ever try this office again. Not only that, but his attitude is shared by the member of his staff who answered the phone. Completely unprofessional from members of the medical community. Update: Several days after calling and talking to the very nice office manager, I and my family member both received letters stating we are both being fired as … More

We met Dr. Scott once. That was right before our sons procedure at Texas Pediatric Surgery Center. That should have been our red sign. Our son was returned to us very awake, foaming at the mouth, and crying as if he were in pain (not nauseated, in pain). His heart rate also dropped and the nurse walked around clueless as to who’s monitor was beeping. I had to get her attention before she just went back over near her desk since she gave up looking. When we brought up our concern, the anesthesiologist was sent to us and told us, “this happens with ALL children.” This does NOT happen to “all” children. Our 8 year old had the same procedure performed at Cooks (around the same age). He was returned to us very drowsy, with an ice pop and content. I understand that children react to anesthesia differently. However, my child was crying a painful cry while grabbing at his nose and foaming at the mouth. He proceeded to cry about pain for days (we rotated Tylenol and Ibuprofen for pain and his fevers). He also had a nail marking in his back, behind his armpit that was not present before his procedure. A big part of me believes that my child was not truly asleep when his procedure was performed and he was held down (hence the nail digging in his back armpit area). He was in so much pain for days (nothing like my 8 year old when he had the same procedure around the same age). I am so disappointed that we chose Dr. Scott and the surgery facility he performs his procedures at. We are supposed to protect our children as much as possible, and I feel like we have let our son down by the pain he went through in Dr. Scott’s care. Our experience was horrible. We will not be back. We met Dr. Scott once. That was right before our sons procedure at Texas Pediatric Surgery Center. That should have been our red sign. … More

I'm honestly in shock to read such positive reviews from others because what I received wasn't anywhere close to as great as they did. I felt unimportant, rushed and unheard. There were times were I felt that my chart wasn't even looked at, which worried me. I give two stars not only because of what I've already mentioned, but because of this experience, I was able to find another specialist that could see me that listened to all my concerns and saw my issues for what they were, chronic (not acute as they were called by this doctor) add to that the waiting period it would have taken for me to progress any further and get treatment from this facility and I feel like I'm being very generous with two stars. I honestly feel like things would have went more smoothly and I would have had a more positive experience if I hadn't been rushed through the appointment, if my chart would have been read thoroughly and I would have been treated as if my issues, that I've suffered from my entire life, not just recently, were seen as important. Here's to hoping that I'm the only person with a bad experience. I'm honestly in shock to read such positive reviews from others because what I received wasn't anywhere close to as great as they did. I felt unimportant, rushed and unheard. There were times were I felt that my chart wasn't even looked at, … More

The providers are extremely professional and friendly. The ladies at the front desk seem more standoffish, not as friendly (4 Stars due to front desk staff otherwise would had been a 5 star). The provider who saw us, made sure that we were able to get in to see the audiologist at the same visit, which I was grateful to not have to come back for another visit. The audiologist (there were two-one in training) were also good. We left there feeling like we had accomplished something, instead of having to come back or go to a specialist without resolving anything at the end of the day. The providers are extremely professional and friendly. The ladies at the front desk seem more standoffish, not as friendly (4 Stars due to front desk staff otherwise would had been a 5 star). The provider who saw us, made sure that we were … More

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We had a great experience here. All the staff and drs were very friendly and professional. The Dr was so nice and patient with my son.

Dr. Scott is very knowledgeable specialist with a great office personnel assisting to expedite process. Glad to have found him as local ENT. Highly recommend!

Doctor Geoffrey Scott was very attentive. He took his time and explained everything to where the average person could understand what he was talking about. The staff was very friendly and nice. I would highly recommend them.

Dr. Scott came to my aid as the on-call doctor that received a call from the ER I went to. He made himself available on a Saturday morning (after a 7pm Friday call). He was thoughtful in his approach and saved me after 3 weeks of pain. I left almost in tears not because of the procedure but because of the relief. Thank you!!!

I have been seeing Dr. Scott since February, 2013. He is absolutely the best ENT in the country. He always treats you as a personal best friend type while diagnosing and treating your ENT problems. I highly recommend him to anyone needing an ENT! His staff is very professional and friendly also.

They will not return your call.

My visits at Dr. Scotts office is always pleasant and the staff is excellent. Dr. Scott insured I was taken care of because he had a busy schedule and Dr. Laura took good care of me. I have gone to Dr. Scott for years and I have been very satisfy with the medical care I received. It is a five star doctor's office.

I can never get my child in. He’s had strep 8 times in 3 months and he can never be seen and when we make an appointment we have to wait over a hour in the waiting room. This Ent office has way to many patients and not even staff or doctors to assist! Will be looking for another ENT

I showed up for a 930 appointment before 9. Being a new patient I wanted to have time for paperwork. We were the first to check in but last to be seen by a physician. After 4 other people were seen first, it made our appointment late. We were referred by a trama surgeon, we should have had priority. I will never be back. I showed up for a 930 appointment before 9. Being a new patient I wanted to have time for paperwork. We were the first to check in but last to be seen by a physician. After 4 other people were seen first, it made our appointment late. We … More

I was referred to this office by childs Dr and we've been waiting over 2 weeks for them to contact me.. I called them to schedule an appt and the receptionist was extremely rude for no reason at all. She said someone will contact me and I couldn't schedule an appt which is weird but whatever. I got my baby an appt at the grand prairie location with no problems, receptionist was so much nicer! I was referred to this office by childs Dr and we've been waiting over 2 weeks for them to contact me.. I called them to schedule an appt and the receptionist was extremely rude for no reason at all. She said someone will contact me and I … More

Staff has been rude every single visit. After inserting tubes into my almost 2 year old's ear, we proceeded to have several infections due to misplacement. When I called to get him in for an appointment after his PCP found the issues, they wouldn't see me without another referral. But we are already patients, and have given them thousands of dollars this year. My son is now almost 3 and seeing another ENT as of this week who actually knows what he is doing. Don't waste your time here! The first line of communication (front office staff) is the representation of leadership at this business and none of it is cordial. Please go elsewhere! Staff has been rude every single visit. After inserting tubes into my almost 2 year old's ear, we proceeded to have several infections due to misplacement. When I called to get him in for an appointment after his PCP found the issues, they … More

great!

Very nice staff helpful Dr Greg is the best

Great office. Dr. Scott and his staff are very nice and extremely professional. Highly recommend!

North Hills ENT is a one stop Medical practice which provides ENT and Audiology services. Dr Scott and his staff always provide an exceptional experience, answering all your questions and providing great care. The support staff is always on top of scheduling and providing information between providers. Don K North Hills ENT is a one stop Medical practice which provides ENT and Audiology services. Dr Scott and his staff always provide an exceptional experience, answering all your questions and providing great care. The support staff is always … More

Dr scot is really great dr and he is in this profession due to love for kids and make sure they are healthy. The FRONT OFFICE IS GREAT girls know how to talk to parents and make sure that we understand everything. I have been taking my kids since my oldest was only 4 and he is now 13!!!!! I have no complaints they are awesome!!!

We meet Dr Scott and his team when I was diagnosed with Throat Cancer. Since then he and his team have taken care of all my fears and concerns. None of this is easy but Dr Scott and his team have made it so much easier. From understanding what is next to making sure you understand it’s course and how they were going to treat this Cancer. I have since completed my treatments but still have quite a way to go and they have been there for me. I truely consider them part of my family. I would recommend them to anyone that needs Ear, Nose and Throat issues. We meet Dr Scott and his team when I was diagnosed with Throat Cancer. Since then he and his team have taken care of all my fears and concerns. None of this is easy but Dr Scott and his team have made it so much easier. From understanding … More

We actually went here for my husband. He had some nasal blockage. He had surgery this morning and Dr.scott is so nice informative and I couldn’t ask for a better specialist. Thank you so very much !

Very good.

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The receptionist here has a really bad attitude. She was rude and hung up on me, so I found a different ENT with pleasant staff.

I was not happy with the care my husband received. Dr. Scott was very abrupt, no caring, dismissing my concerns and questions. Even after telling us my husband had cancer, no emotion no good luck, nothing.

Dr's here are very professional but the office staff is very disrespectful. As im sitting in the waiting room for my son to be seen, i hear a phone call being made for an appointment. When the office staff hangs up she makes a phone call and starts telling the person on the other side about the call that was made and just starts laughing at the patient. What ever happened to HIPPA? Dr's here are very professional but the office staff is very disrespectful. As im sitting in the waiting room for my son to be seen, i hear a phone call being made for an appointment. When the office staff hangs up she makes a phone call … More

Horrible customer service. People at the front desk have no manners, no organization, and no care for the patients. The doctor(s) needs to be more aware of front office staff, who are making them lose out on money. I booked my daughter's appointment with another doctor, due to the lack of care from the front office. Don't go here.

Saw this doctor because one of my ears has been getting red and hot. He sent me to get bloodwork done. He told me that the blood would only be about 100.00 or so, but I ended up getting a bill for 600.00 from Quest. The blood results came back negative so he wanted to put me on Gabapentin which is ridiculous. Then I get a bill from his office for 233.00. So, I end up having to pay a total of 833.00 for NOTHING. Thanks a lot! Saw this doctor because one of my ears has been getting red and hot. He sent me to get bloodwork done. He told me that the blood would only be about 100.00 or so, but I ended up getting a bill for 600.00 from Quest. The blood results came … More

I've been coming to Dr Scott for over a year & every single time The wait is ridiculous. I've told my PCP I don't want to go to Dr Scott anymore but unfortunately he keeps sending me back and says "just one more time for discharge " I hate this office & am seriously thinking about switching PCP (even though I love my PCP) just so they can find me an office who doesn't keep you there for 2.5+ hours I've been coming to Dr Scott for over a year & every single time The wait is ridiculous. I've told my PCP I don't want to go to Dr Scott anymore but unfortunately he keeps sending me back and says "just one more time for discharge " I hate … More

Called to make an appointment. The first young woman to answer the phone (Alison?) was very sweet and she transferred me to make an appointment with ENT. The woman who picked up, did not say anything (not even “hello”) and I waited a few seconds and said hello? She was very very rude and short with me. I understand the office closes in less than 15 minutes but talk about awful. Won’t be making an appointment here. Called to make an appointment. The first young woman to answer the phone (Alison?) was very sweet and she transferred me to make an appointment with ENT. The woman who picked up, did not say anything (not even “hello”) and I waited a few … More

Very disappointed with this place took my daughter a month ago here and still haven't scheduled her appointment haven't got a call back an email nothing in the mail nothing when I went to her appointment they called patients ahead of her even though we had arrived before them and said it was because they were current patients and that my daughter was a new patient the only reason why I'm giving a two star is because Dr. Laura was very nice but office staff was very rude. Only came here because our doctors referred us to this place but if you're choosing on your own I would suggest choose otherwise Very disappointed with this place took my daughter a month ago here and still haven't scheduled her appointment haven't got a call back an email nothing in the mail nothing when I went to her appointment they called patients ahead of her … More

Called for my daughter's annual hearing screening and they got us in the very next day. Screening went well and they were very sweet and patient with my 4 year old with a speech disorder. However, they promised to send a copy of her results to her speech therapy company and did not. They (speech therapy) called twice and I called and left 3 different messages last week and we have yet to get a response. I was able to take a picture of my paper copy and send it and hopefully my daughter's services aren't delayed by insurance. I am extremely disappointed. Called for my daughter's annual hearing screening and they got us in the very next day. Screening went well and they were very sweet and patient with my 4 year old with a speech disorder. … More

The office staff was welcoming and helpful. The NP I saw was very knowledgeable and made me comfortable throughout the visit. I am happy to have had this encounter! Thank you all!

Great doc and friendly staff. Wait time is frustrating sometimes, but doc is worth the wait. Glad to find him for my son.

Great place. Been taking my son here for 5 years. They have put tubes in, and the process was smooth. Follow up appointments were great and Dr.s are all so comforting and welcoming. Dr. Scott is a great guy and always seems to be a straight-forward guy. Really like this place.

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Very professional, helpful, attentive staff. They go out of the way to help! (Written for Max Smith)

There is no words can describe Dr. William, he understands all my fears and anxiety from my tinnitus and put me on the right path to overcome from it. Thank u and thanks for ur great stuff.

I’ve had wonderful care at NH ENT. From doctor, audiologists and office staff. Definitely recommend!

Dr. Cakhary was wonderful. I haven't had a hearing test since i was a child and sge told me exactly what was going on and kept me informed as i was in the booth and after.

Dr. Scott and his team are the best! Very professional and kind. They are very experienced and always explain everything so that the patient understands exactly what is going on.

Would like to thank MPAS Laura Regan for installing the ear tube in my left ear today. Great relief after the procedure. Very professional, and her assistant was also great. Dr. Regan's pleasant attitude, and excellent demeanor make her and her staff a positive for the NRH ENT. Thank you.

Rachael McGee and Dr. Calchary provided my little girl with excellent care. We came in for hearing test for my daughter and more. The staff was very knowledgeable on their professions. Pleased with the service that was provided. We will be back!

I had a tremendously comfortable visit with the audiologist and medical provider. The are exceptional at their jobs and incredibly professional. They're all very pretty also... They were all most helpful and informative. Thank you so much for your amazing service!

Rachel Mcgee and Dr. Jerrica Tucker were very good and so nice to my son. He felt really comfortable doing his hearing test. I definitely recommend this office and staff. Very professional..clean office..time efficient :)

I had a really bad experience with another ENT telling me I was fine. I came in today and had a ton of questions and Dr. Scott answered every single one and did not hesitate or seem irritated by any of them. I had read the reviews before going in and I honestly don't understand some of them. None of the staff there was rude and I even had a nice lady restocking supplies asking how I was doing. I would definitely recommend them to people! I had a really bad experience with another ENT telling me I was fine. I came in today and had a ton of questions and Dr. Scott answered every single one and did not hesitate or seem irritated by any of them. I had read the reviews before … More

Dr. Kristin Horan and Rachel McGee are both very nice and super sweet. Dr. Horan was so helpful when we were trying to decide if we should get our son a hearing aid or not. She let us know all the reasons why he definitely needed a hearing and never made us feel bad for thinking about not getting him one. She is very patient and will explain things to you as many times as you need. Dr. Kristin Horan and Rachel McGee are both very nice and super sweet. Dr. Horan was so helpful when we were trying to decide if we should get our son a hearing aid or not. She let us know all the reasons why he definitely needed a hearing … More

Dr. Scott and his staff are the best! Very professional and accommodating.... They make you feel very comfortable... Had to have hearing test and Rachel M. Was very informative... She explained the different procedures as she was going along the test and made sure I was comfortable... This is a great place to bring the family for hearing issues and other issues... I highly recommend them!! Dr. Scott and his staff are the best! Very professional and accommodating.... They make you feel very comfortable... Had to have hearing test and Rachel M. Was very informative... She explained the different procedures as she was going … More

Horrible customer service. People at the front desk have no manners, no organization, and no care for the patients. The doctor(s) needs to be more aware of front office staff, who are making them lose out on money. I booked my daughter's appointment with another doctor, due to the lack of care from the front office. Don't go here.

Dr. Scott was very thorough and was able to get me back in with the audiologist next, so I pretty much got everything done in one day!!! Dr. Calchary is the absolute best... I've never seen a more patient and carrying physician.... I wanted to make sure I was getting what I needed in the hearing aids... She kept reassuring me and telling me to take my time... Dr. Calchary, you are the absolute best... I am so happy I found a great ENT OFFICE .. I highly recommend Dr. Scott and his associates!!

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My original appointment was 9-28-16, at the grand prairie location, and we determined we would do an allergy test the following Thursday, 10-6. My appt was at 130, and received a call around 11, when they left a voice-mail that their testing tech had to leave early. Unfortunately, i didn't listen to the message before i went, so i showed up, and they rescheduled me for the following week. The next week comes, and tthe call me the day before to let me know there won't be a tech the next day for my appointment, can we reschedule again. I say yes, but they have nothing available until November 3rd. I accept a 9am appointment for 11-3. So guess who got a voicemail on 11- 2 at 430pm to reschedule? Yep, me. They just want to move it to the afternoon. 330. Cool. So i call in the morning to confirm 330 on Thursday 11- 3, and guess what. I still don't have an appointment, because now the tech is leaving early. I just cancelled everything, because obviously I'm not important this doctor or staff. To be rescheduled, 3 seperate appointments, over a 6 week time period is unacceptable. I could've found a different doctor WEEKS ago to perform an allergy test, and have repeatedly had to leave my job or ask for days off to accommodate appointments that never happen. If i could give a zero start rating i would. My original appointment was 9-28-16, at the grand prairie location, and we determined we would do an allergy test the following Thursday, 10-6. My appt was at 130, and received a call around 11, when they left a voice-mail that their … More

The office is quick and get you in for an appointment quick. The surgery day I was very frustrated with the bedside manner. I had read reviews this was an issue. So I was prepared. If you have any questions make sure you ask them in the office. Don't wait to have a conversation with the surgeon cause you wont see him until the day of. The after care nurses were very PUSHY they wanted to get you in and out which is ok, but they let me go before my son had anything to drink or stand up. an hour or two after we were home he still couldn't stand and walk. Hes been under anesthetic before and these are all things they made sure he was capable of before going home. We chose this office because my son was having hard hearing and Cooks couldn't get us in for over half a year for the initial appointment. Its not black listed in my book but if you do have other options defiantly consider them especially with very young children who need that extra time and slow pace. The office is quick and get you in for an appointment quick. The surgery day I was very frustrated with the bedside manner. I had read reviews this was an issue. So I was prepared. If you have any questions make sure you ask them in the … More