William C Moore

Not sure why it is coming up to my daughter but I’m the patient Patty Ritchey , I’ve only been a patient of Dr Moores for a month and had an ESI done 01/25, before I had procedure I called on two different occasions to ask a question which I have never got a return call and I’ve never had a doctors office never return my call, I called today bc having an issue I would like to ask nurse if normal bc of pain I’m having and still haven’t got a return phone call, I feel I’m very friendly person so no reason for them to dislike me ? I see all comments about staff being friendly and wonder what it is I’m doing wrong for them to not return my call, this was my greatest concern having him do procedure even though he had great reviews and i truly like the doctor, but not getting a phone call back if a had a concern?? Feeling at a loss

Dr. Moore was suggested by my PCP i went first time want pain relief and a opinion on my 1990 fusion ...I went in today and was told another suggested Bone Dr. For a fall I recently had...plus a view of my Csan I'm appalled of the outcome of my diagnosis this Dr is Good ???? I would suggest for y'all to see him if you have a lot of pain and it has to be managed and he will diagnostic diagnose the problem that issue he's a very smart doctor by the way he called me a sir on the way out and then he said oh excuse me ma'am that's why I didn't write him five star By the way Dr Moore and crew you can call me by my nickname Mel???????????? Thank you for your services

Please go see this doctor! I have had sciatica for several years and was referred to PT. Dr moore answered all my questions and gave me an injection. I now feel a lot better with my pain almost gone!

I went for the first time today.as I was waiting a man that is on the picture with Dr Moore came in the receptionist area yelling and cussing said they weren't given the MRI from another place and they were in surgery when they had discovered the error. Then a tech. Least I guess that's she was came down the hall saying she had given it to them . They both stood there yelling at each other., this went on for 5 mins. After that a woman waiting in the lobby said she had encountered the same thing before.I got my copay back and left. All I can say is that there are plenty of other Drs out there. I went for the first time today.as I was waiting a man that is on the picture with Dr Moore came in the receptionist area yelling and cussing said they weren't given the MRI from another place and they were in surgery when they had … More

Dr. Moore seems much happier in this new office and his staff is amazing. I am always greeted with a warm smile when I walk through the door.

Dr. William Moore: Lacks integrity. Untrustworthy. Poor follow through. Refusal to accept responsibility for his actions.

Dr Moore is not very verbal, however he listens to patients & is very skilled at any procedure you might have to have done. I trust he implicitly

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First all no one should go to see this doctor he has no bed side matters. Friday was my first visit my pcp sent all my paper work to him about my problems and then he came in asked me why I was there and I told him.Then he said to me he couldn't help cause the doctor didn't send any of papers and they we're sent.said s

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I had my visit on 7/21/20 came in as a self pay no insurance as I was told this was fine paid 408$ before visit came back had a few X-rays then waited for the doctor to see me his first words as he came threw the door are “so what are you doing here” not hi how are you or anything remotely sincere he then looks at my xrays tells me what I already know that I need surgery which I tell him I’m wanting to have the procedure done but will not have my insurance for another month or so an I’m having a lot of pain and it affecting my work as I’m a mechanic he then states he doesn’t just give out pain medication an that his best advice is to find a doctor that does that an to come back an see him when my insurance is in place. I can’t tell you how disrespectful this whole visit was an to take payment from anyone an then Tell them we’ll sorry can’t help you but thanks for you’re money, I’m sorry he may be great doctor but he needs to be a little more clear on the whole gotta have insurance if you want any help at all an oh I’m sorry he did give me medication for two weeks I don’t want to leave that out an I do appreciate that but come on this isn’t what I was going for but either way I did some searching an found where my past doctor is practicing an will be seeing her from here out. So beware anyone that is self pay just save you’re money an go elsewhere. I had my visit on 7/21/20 came in as a self pay no insurance as I was told this was fine paid 408$ before visit came back had a few X-rays then waited for the doctor to see me his first words as he came threw the door are “so what are you … More

Dr Moore listens, he doesn't play 'I am God like some Dr do...,he explains the therapy, the procedures and if you truly want to get better and not just gets pills, this is the Doctor. Why didn't I rate him a 5? I had an experience with a person I'm his office,"once" and I haven't gotten over it yet. However Doc Moore handled it straight away????????. Thank you for the relief. Dr Moore listens, he doesn't play 'I am God like some Dr do...,he explains the therapy, the procedures and if you truly want to get better and not just gets pills, this is the Doctor. Why didn't I rate him a 5? I had an experience with a … More

I don't know why these reviews or this way I go to fort worth like 5 years dr moore treats me with respect paul nurse practitioner always did to and now the new one Jennifer is great always get call backs treated very well and Jordan and office staff is always cheerful always good experience thank everyone for being there

I’ve been seen there for almost three years and was very happy until recently. In the past I was always seen very quickly to my appointed time but today I’ve been waiting now for an hour from the scheduled time. I hope this is temporary or I’m going to have to find somewhere else.

Paul Bourland is compassionate, innovative and takes time to get to know his patients so he can treat them as individuals. He is everything you want in a doctor. The staff at the facility are caring and good at what they do. However, the new owners Physician Partners of America are decentralized, which means scheduling is done in Florida, billing somewhere else and surgery planning and prep another place. Patient care has plummeted since PPA came on the scene. PPA limits what the doctors are allowed to use in treating patients; and referrals are not processed in a timely manner, appointments are changed and follow up often does not happen. PPA has destroyed a practice I have valued for 10+ years. Paul Bourland is compassionate, innovative and takes time to get to know his patients so he can treat them as individuals. He is everything you want in a doctor. … More

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Wonderful place to go to be treated for all your in pain needs. Very nice and friendly staff. I highly recommend.

Dr. William C. Moore is a very caring physician who takes the time to listen to your concerns, I've been one of his patients for a long time. He is very knowledgeable in his field. Pamela LaMay/ Holsing

Dr. Moore and Dr. Paul are very compassionate and caring doctor's and truly have a excellent bedside manner. I've been through many procedures and have had two failed back surgeries. Come to find out a few years after my surgical procedures I found out the hard way I was a type 1 diabetic after being in icu for a week and the doctors explain the reason for not being able to heal correctly is because of that reason. I can't believe the surgeon was not able to read that after the previous surgery blood test was preformed. Both Paul and Wllliam have done everything in they are able to do to help me function in life with my everyday activities like spending time with my family ect. I thank God for both of them! Dr. Moore and Dr. Paul are very compassionate and caring doctor's and truly have a excellent bedside manner. I've been through many procedures and have had two failed back surgeries. Come to find out a few years after my surgical procedures … More

I’ve been a patient of Dr. Moore for close to a decade. The time he takes to get to know a patient’s medical history before he see’s you which is appreciated on so many levels! He is very gentle, fantastic bed side manner and is extremely skilled at what he does. One thing I’ve always noticed is regardless of how booked he is, he takes the time to listen to your questions and concerns, answers them concisely and pointed while also having a calming demeanor. I am a 2 time cancer survivor, I’ve had multiple surgeries, I also have degenerative disc disease, rheumatoid arthritis, osteoarthritis and fibromyalgia. I’m 45 and had my kneecap replaced at 40, my spine has degenerated to the point I’ve lost an inch in height. They help me with different therapies that go above and beyond medication and to assist with it to make my quality of life better. I don’t think I could find better doctors than Dr. Moore or Paul the assistant physician. The staff is also very friendly. They are genuinely kind! Being a patient for this long, we’ve gotten to know each other well. Each are all appreciated! I’ve been a patient of Dr. Moore for close to a decade. The time he takes to get to know a patient’s medical history before he see’s you which is appreciated on so many levels! He is very gentle, fantastic bed side manner and is extremely … More

Dr William Moore is incredible as is his staff. I have had one negative experience and that was with the male nurse who I was informed no longer works there. He listens to my concerns and treats me professionally and with compassion. 10/10 recommended from me.

Don't waste your time and money seeing his office or Nurse Practiciiner in Arlington. She hasn't a clue about pain management and apparently "speaks" for the doctor. I would rather hear it from him, not his nurse!

Bad doctor, makes me very uncomfortable by the way he talks to you and his hands shakes really bad. Then puts you on the most expensive medience and makes the patient wait along time in pain getting it authorized by insurance and then blames patients for the trouble. Finding a new doctor who puts patients first.

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Smug attitude from the beginning. A total of 10 minute exam with a percussion hammer.His conclusion was she needed a $30,000 stimulator assuming the $10,000 trail tretment works. The visit ended with him telling us if we are not willing to spend the money for that invasive treatment he can't help us. No discussion for alternative treatments. No interest in treating my wife's condition or pain. If I could give him negaitve stars I would! Smug attitude from the beginning. A total of 10 minute exam with a percussion hammer.His conclusion was she needed a $30,000 stimulator assuming the $10,000 trail tretment works. The visit ended with him telling us if we are not willing to … More

Worst office ppl, won't return calls. Hard to get answer to anything. After My mother's surgery she continues to have back problems and it seems that all she is getting is the run around. So disappointed with the office staff and I don't even know what to say about Dr Moore. I suggest to my mom to find another doctor, I feel so bad for her back pain. This is so upsetting. Worst office ppl, won't return calls. Hard to get answer to anything. After My mother's surgery she continues to have back problems and it seems that all she is getting is the run around. So disappointed with the office staff and I don't … More

Top notch people all the way around.

Please do not go to this doctor, take your money and concerns somewhere else. You seem to get nowhere with your health problems with this doctor and his staff. I'm very disappointed, my mother continues to have back pain for about two months now and still nothing, we are looking somewhere else. Don't do it!! Very very poor communication!

just a business transaction with a person less interested than most.

No communication/terrible bedside manner/ does not hesitate to let you know he really doesn't care how you feel. Sat 3 hour paste appt time first visit . Saw him at surgery center where he did a procedure and didn't even make a follow up appt to see if it worked. It didn't . Still in pain after all this time and changing doctors. Maybe hes been at it so long he doesn't care. If so he should retire.

Absolutely terrible! No care for patients at all. Needs to retire if he has no more concern for people than this.

WORST STAFF EVER!!! I will never go back to that place again!! For the last month we have called and called and called and have only gotten voicemail. No one has EVER returned one call. They were supposed to be scheduling a procedure and never did so tried to call to find out what was going on. Then my insurance changed and couldn't notify them of that because they wouldn't call me back. Finally tried to tell doc and staff blocked me any access once they found out why I wanted to talk to him.

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not sure what how the reviews are so bad about Dr Moore and his staff. I have been seeing Dr. Moore since my back surgery last year. Dr. Mooore is the absolute best pain management doctor I have seen. I love his staff. I always get a call back. Amelia, one of his nurses, is the best! This alone, says alot about him and his staff. I would highly recommend him to anyone who is looking for a great doctor.

**First and only visit** Dr. Moore had no bed-side manner...But in all fairness he seemed very knowledgeable. The staff was the biggest hindrance of this office. No returned phone calls..even after inquiring about a follow up appointment with a neurosurgeon...Which Dr. Moore stated I needed to do immediately. Staff was blatantly rude both in person and over the phone. HORRIBLE EXPERIENCE!

I've been seeing Dr Moore for just over a month. I was seeing Dr. Ashley Classen, who is a paranoid pain management doctor who needs to retire. My first visit with Dr Moore was very thorough. He had to prescribe 3 different meds until we found the one that finally helped relieve at least 75% of my pain. So far, my experiences with him have all been great. I will continue to see him up to and after my surgery. Great doctor! I've been seeing Dr Moore for just over a month. I was seeing Dr. Ashley Classen, who is a paranoid pain management doctor who needs to retire. My first visit with Dr Moore was very thorough. He had to prescribe 3 different meds until we … More

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Generally speaking, I found this Doctor to be less than understanding which could be due to his lack of trust in patients. He made comments that we (patients) are not looking for cures for the pain but simply more drugs. He told me that at my first visit. It was the most disappointing attitude that I did not expect from any doctor. Luckily I did not have to see him after my 2nd visit because it was decided by my orthopedic surgeon that hip replacement was my next step.

I've been a patient at Capstone Pain and Spine for the past five years. During this time, my medications have not changed. Yet every single month, with few exceptions, my prescriptions are inaccurate. This is blatant medical incompetence. I've had to run out of serious medications because the pharmacy never got the prescriptions. I've called the office and left messages, and still had no medication several days later. I don't know who is to blame, but ultimately it's Dr. Moore's practice.

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Dr. Moore and his staff are wonderful. Dr. Moore has helped so much since I have been going to him.

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Very impersonable except for Paul. Office staff too young and not qualified to be working in an office setting. Dr Moore's assistant should most definitely not be talking with patients. All around bad experience. I would suggest looking elsewhere.

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Very professional, caring. Listens to everything and then we try to see what can be done to change, improve the health issues in a positive, but nonstressful manner. I wouldn't go to any other doctor or pain management group.

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If this review was about the actual doctor then I would give him 5 stars in the blink of an eye. His staff though, they are the absolute worst. They don't even care in the slightest. You will never, ever get a call back or speak to a live person. I have been with Dr Moore for over a year. I keep sticking it out because he is really great. If you choose this doctor plan and going up there is sitting in the waiting room until they get tired of seeing you there and finally speak to you.

I have been a patient of Dr. Moore's for over 11 years. I have suffered from severe back pain for at least 15 years. Dr. Moore has done wonders with my back until it became clear that I needed to have more done to it. He helped me find a surgeon that I felt comfortable with and thought had my best interest in mind. I still have other issues that I see Dr. Moore for. I also see Paul Bourland, FNP, at the Fort Worth office. The staff is so friendly and goes out of their way to help. NO better Dr.!

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Dr. Moore is actually a very good doctor. I am rating his practice as poor due to the fact that I have found it next to impossible to get anything done through his office. You call and always get a message. You leave a message and there is never any follow up. I've requested a procedure appointment for months to the point that I am again in constant pain, yet I have yet to receive an appointment for treatment. I have been told that they are going to order devices such as a TENS unit but nothing.

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Only saw Dr. Moore for short visit even though it was my first visit. I thought he would have more questions. The office staff is non-existent. I made calls for 3 days or more and only got a voice mail.

A Doctor is only as good as his support staff. Even with the best Doctor his judgment in hiring office managers, nurses, receptionists, etc will be no good if his staff is rude, incompetent, unprofessional. His practice moved buildings and "upgraded" their software and lost 100+ patients files but I was made to feel that this was my fault the reason for the problems. I Will be filing a complaint with the Texas Medical Board of Doctors

He and his office is thee biggest joke in any physician and/or staff I've EVER come across in my 56 years of dealing w doctors and their personnel! Complete morons run his office! I haven't a clue as to how they have ANY patients at all!! In one month I saw dr. Moore or Paul his PA and I've never been so disrespected by anyone in my entire life!! They put me on a Butrans patch that sent me into horrible pain and then, after being in pm for over ten years tells me my symptoms were withdrawl! Run!

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Dr. Moore was thorough and patient. He took time to listen! Dr. Moore was courteous, professional and knowledgable.

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