Dr. Toby O Merriman

We took our 8 year old boy in to the office four times. The 1st visit was to have X-rays and oral hygiene done. We were told that our son had two cavities that needed to be fixed. We schedule the appointment as soon as we could and that ended up be 3-4 weeks after the first visit. The 2nd Visit immediately ended abruptly with the dentist lifting his hands in the air and saying that we needed to schedule an operating room to have his cavities filled. I was not prepared to schedule an operating room for an 8 year old boy. So I rescheduled an appointment and took our child this time. Our boy did not like the noise of gas and we were only seated for 3-5 min before the the dentist walked in and began to try to numb the gums. This caused the boy to jump, but he was able to do what he needed. Dr. Toby M. Did not wait and began to repair the teeth. Our boy began to get really scared began to reach to push the tools away. Dr. Toby M. again threw his arms up and said he will not do anything outside an operating room. After a few min of talking with my child, he was able to calm down and slow the dentist to work... problem is that Dr. Toby M. only did one tooth correctly and then half did the second and told us to come back to fix it correctly. Keep in mind that the boy at this time was completely calm and and complicit with what was happening in the office. Trip 4 was today, I had to leave town today on short notice. His mother took my boy back to the office. One week later from trip 3, otherwise they were scheduled out till April... more than 5 weeks out to repair this temp fix. The boy is scared and began to panic. Then Dr. Toby M. put his hands into the air and said he doesn't have time for my boy. No work was done, but services were paid for again. I would not go there for any type of service nor would I be willing to be paid to go back. His manners were regretful and his actions could have permanent fears or anxiety toward dentists in the future.

This user rated the provider, but did not write a review