Thomas H Costello

I'll join the bandwagon. This guy is phenomenal. I've been to see Dr. Costello twice and I'll be back for another test. He takes a real interest in my issues and I feel like I talking to a concerned friend. Wish I could have him as my primary care doctor. Thanks Dr. Costello!

Highly recommend. He listens and explains everything clearly, never felt rushed. Always follows up. He's kind, caring and compassionate. Office is well run, staff is excellent, friendly and very helpful.

My audiologist recommend I see him after a decrease in my latest test. She said he was a great doctor and was thorough. However, that was not the experience that I received. I was told in a round about way that I was faking my hearing loss and that I shouldn't be able to carry on a conversation. I explained to him that I wasn't born hard of hearing or deaf and that it has been gradually going down hill for years. Needless to say, whatever I said didn't make a difference at all, and he still treated me as if i was faking. I have hearing aids already and I have worn them for years. I will not being going back to see him, as I shouldn't be looked at as though I am faking my hearing loss. Its hard enough wearing hearing aids as a young person, I don't need a potential doctor not taking me seriously. My audiologist recommend I see him after a decrease in my latest test. She said he was a great doctor and was thorough. However, that was not the experience that I received. I was told in a round about way that I was faking my hearing loss … More

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Dr. Costello was extremely friendly and thorough. The office staff (reception and billing) were also wonderful. We saw them for our son who needed his tongue clipped. Great results and follow up, would definitely use them again in the future if needed!

Dr. Costello is an amazingly caring ENT who not only treated me when I first had symptoms of hearing loss, but referred me when he knew I needed care at Mass Eye and Ear in 2015. Fast forward 6 years and I had lived through a medical saga that turned out to be a spinal CSF leak and I had to travel cross-country dozens of times for experts to treat that condition. Those doctors thought my hearing loss, tinnitus, and vestibular issues were additional symptoms of the spinal CSF leak, but after surgery to repair that issue, my ear issues did not resolve when the rest of the leak symptoms did. We thought maybe it was just damage from the leak that became permanent and I gave up on looking for different answers. That's when I made an appointment for a follow-up hearing test with Dr. Costello even though I hadn't seen him in years. I remembered that he was so kind and didn't think I needed anything more than testing to see if my hearing loss had changed any over the years. I brought all sorts of information with me regarding spinal CSF leaks so I could share my story with him and all that had happened to me and my case over the years In case he ever came across another patient like me. Not only was he open to hearing all about it, but he was excited to talk and learn more!! While I was speaking with him, he pulled up the imaging I had at MEEI years ago and realized almost immediately that I had a condition that was overlooked by the MEEI doctors that explained all my ear issues - hearing loss, tinnitus, popping, vestibular deficits, etc! He immediately realized that I needed to once again be seen at MEEI, but after I shared my concern about the previous doctor I saw there not telling me about the issue (semicircular canal dehiscence) years ago, so he personally called and got me connected with a doctor there that he really admired. She was wonderful, too! I am currently still going through testing at MEEI and a path forward for me is still unknown, but with Dr. Costello's keen eye, caring nature and follow-through, I no longer have mystery symptoms that may have caused me many more trips across the country and dangerous procedures, thinking that they were still due to the spinal CSF leak!! Dr. Costello cleared up so much for me and I will forever be grateful. Even if my continued issues are not able to be resolved, I now have answers and relief from the worry of not knowing what was happening to my own body and brain. I know that sometimes his daughters check the Yelp reviews, so if you are reading this - please know that your Dad is awesome and please tell him how much I appreciate him! Dr. Costello is an amazingly caring ENT who not only treated me when I first had symptoms of hearing loss, but referred me when he knew I needed care at Mass Eye and Ear in 2015. … More

He was able to see me for an urgent visit, in spite of COVID-19. I felt like I got good care from him, and he did a great job explaining my options. Highly recommend.

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Fantastic service. I highly recommend Dr. Costello and his team for your ENT needs. He took care of my kids and husband.

Fantastic service. I highly recommend Dr. Costello and his team for your ENT needs. He took care of my kids and husband.

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Execellent doctor. I just had a visit with him and he was a wealth of knowledge and took time to share that with me. Extremely good doctor.

Dr Costello show compassion and respect for my concerns.

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I am a proud patient of Dr. Thomas Costello, I wanted to share that. I have seen him throughout the years for various ENT issues, and he has always been incredibly thorough, but just as important or more so, very caring. He takes the time to explain what is what, and as a patient, I can't tell you how much that matters. I wish there were more like him and I think in this day and age, it can be a rare thing, which is my reason for writing this. He is quite busy, but if you have an ENT issue and you can get in to see him, I highly recommend him :). I am a proud patient of Dr. Thomas Costello, I wanted to share that. I have seen him throughout the years for various ENT issues, and he has always been incredibly thorough, but just as important or more so, very caring. He takes the time … More

Helped me get through a terrible bout of tonsillitis and a tonsillectomy and did his absolute best to keep my pain level minimal and help me regain functionality as quickly as possible. Absolutely pleasant to deal with and always attentive (he remembers details about my procedures that even I can't recall)!

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Dr. Costello has an excellent rapport with patients and their families. He is friendly, professional, knowledgable and remembers the patient so you always feel important. We moved, so we had to switch doctors and were so sad to do so because he put my son at ease and made every appointment so smooth. He is simply excellent with kids. I would recommend him to anyone needing an ENT. Additionally, we never waited for an appointment beyond 5 minutes.

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