Dr. Thomas Chow

Dr. Chow may be an excellent surgeon, but his scheduler is incompetent. She contacted me on Monday, August 17th, that my 86 year old dad had an appointment at 2pm on August 24th for pre-op. But when we got to Longview Regional on the 24th, they had not received the orders from the doctor. I called Dr. Chow's office and was told his scheduler was out to lunch, but she would call her and call me back. After 30 minutes, I called his office again and was told the scheduler was currently working on it. I told her we were only giving her 5 more minutes and we were leaving. I actually gave her about 10 minutes. The scheduler called us about 5 minutes after we left giving us multiple excuses for why it had not been done. However, she had time to go to lunch. I told her to cancel everything and we might reschedule later. Both the scheduler and the person who answered the phone were condescending to me. We have decided to use a doctor in Tyler that has been highly recommended to us.

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It was a blessing that I found Dr. Chow. I thought I needed a orthopedic surgeon for a cervical fusion/laminectomy. WRONG. I needed a neurosurgeon who could perform the minimal invasive surgery. I received a professional referral to Dr. Chow. I called his office on Monday before Thanksgiving and he saw me on Wednesday. I was in terrific pain and he juggled his personal schedule to do my surgery early on Frid. AM after Thanksgiving Day! I have referred family and friends to Dr Chow. All did great

My husband & I have been patients of Dr Chow. He has done surgery on both of us & we are very pleased with the results

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Dr. Chow is friendly and professional. He took the time to make sure I knew exactly what was going on and what he was going to do. He is not knife happy and that is a big one! Great results! I have know at least 10 people that have had favorable results from his surgery.

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Dr Chow is very knowledgeable in his area of expertise, and has always been very considerate and caring of any concerns I have. He has done two of my back surgeries over the course of 10 years. The most recent surgery was 2 months ago. I couldn't ask for a better Doctor and his office staff is always very polite and helpful.

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