Susan G Milliken

My mom had been going to Dr. Milliken for a couple years now. She's Vietnamese and doesn't speak English well so I came with her to translate. We were there on time and were put in a room to wait for the doctor. We waited a while for Dr. Milliken. When she came in, we discussed my mom's health problems. The whole time the doctor was assuming this and that and did not listen to what we had to say. For example, she assumed my mom didnt drink enough water but she didn't even ask her about it. I was talking and she talked over me as if she didn't care what info we need to give. Whatever we said to her went to one ear and went out the next ear. My mom said she doesn't a refill of her regular medicine but Dr. Milliken sent the refill to the pharmacy anyway. The most frustrating thing was in the middle of talking, she tried to rush out and said she's 6 mins over. I was so surprised! I've never seen a doctor who cares so little for her patient. I told her we were not late and we were waiting for her. She was late. She didn't applogize and tried to rush out basically telling us we are not important. We were wasting her time. She's very condescending. I cannot trust my mom with this woman. She would prescribe her random medicine. DO NOT GO TO THIS DOCTOR! Don't waste your time. You will not be listened and you will be belittled. My mom had been going to Dr. Milliken for a couple years now. She's Vietnamese and doesn't speak English well so I came with her to translate. We were there on time and were put in a room to wait for the doctor. We waited a while for Dr. … More

DO NOT GO TO THIS DOCTOR! Don't waste your time. You will not be listened and you will be belittled. The doctor was assuming this and that and did not listen to what we had to say. For example, she assumed my mom didn't drink enough water but she didn't even ask her about it. I was talking and she talked over me as if she didn't care what info we need to give. Whatever we said to her went to one ear and went out the next ear. My mom said she doesn't a refill of her regular medicine but Dr. Milliken sent the refill to the pharmacy anyway. I cannot trust my mom with this woman. She would prescribe her random medicine. The most frustrating thing was in the middle of talking, she tried to rush out and said she's 6 mins over. I was so surprised! I've never seen a doctor who cares so little for her patient. I told her we were not late and we were waiting for her. She was late. She didn't apologize and tried to rush out basically telling us we are not important. We were wasting her time.

My mom had been going to Dr. Milliken for a couple years now. She's Vietnamese and doesn't speak English well so I came with her to translate. We were there on time and were put in a room to wait for the doctor. We waited a while for Dr. Milliken. When she came in, we discussed my mom's health problems. The whole time the doctor was assuming this and that and did not listen to what we had to say. For example, she assumed my mom didnt drink enough water but she didn't even ask her about it. I was talking and she talked over me as if she didn't care what info we need to give. Whatever we said to her went to one ear and went out the next ear. My mom said she doesn't a refill of her regular medicine but Dr. Milliken sent the refill to the pharmacy anyway. The most frustrating thing was in the middle of talking, she tried to rush out and said she's 6 mins over. I was so surprised! I've never seen a doctor who cares so little for her patient. I told her we were not late and we were waiting for her. She was late. She didn't applogize and tried to rush out basically telling us we are not important. We were wasting her time. She's very condescending. I cannot trust my mom with this woman. She would prescribe her random medicine. DO NOT GO TO THIS DOCTOR! Don't waste your time. You will not be listened and you will be belittled.

Cold, judgemental, condescending and critical. Don't trust her. The cure for anything and everything with her is to "lose weight". Plus when I told her that two of our adult children with mental health challenges lived with us during two different times this year and that it was stressful, her flip remark was "well you should just move." That's not exactly the kind of compassion you would want from a doctor. Just awful. Wish 0 stars was a possibility. She kicked me to the curb on one of the worst days of my life.

Incredibly unsympathetic, condescending and cold. When I told her I was stressed because two of our adult children, who have mental health challenges had to come and live with us for a while, she said "time for you to move". Obsessed with losing weight. I swear I could go in there with a brain tumor and she'd tell me that losing weight would fix it. Cold, heartless, even cruel. Absolutely horrible

I was a patient for several years. About 2 years ago I began developing pain in my shoulder which was similar to the pain I felt 7 years ago in my other shoulder. It required a shoulder replacement. She recommended physical therapy (PT) based on my symptoms and her office exam. No imaging test were performed. Unfortunately due to COVID, I was not able to go for the PT. 18 months later, my shoulder still gave me me pain, now extending down my arm. She did an in-office assessment and diagnosed this to be muscular and again recommended PT. I went to PT for 3 months. This only slightly helped me for some arm movements but my error was in not informing her that I wasn't improving and insisting on imaging but she didn't always listen anyway I moved to Calif. & went back to my prior internist. Upon hearing my symptoms, she ordered imaging and sent me to a specialist. I was diagnosed with severe shoulder arthritis, local tendon damage + other damage. Too bad it wasn't diagnosed sooner.

Physical office location is great & office is clean. Reception is nice and nurses are friendly. Dr. Milliken is the rudest, most condescending doctor I’ve ever seen. I’ve seen her multiple times to give her benefit of doubt, but each time I leave feeling frustrated and not heard. She speaks to patients like they’re children and belittles them for asking questions. Physical office location is great & office is clean. Reception is nice and nurses are friendly. Dr. Milliken is the rudest, most condescending doctor I’ve ever seen. I’ve seen her multiple times to give her benefit of doubt, but each time I … More

I have spent about 3 years with Doctor Milliken and I have tried to go into every appointment with a positive attitude and a fresh slate. Everytime I just leave feeling like it was a waste of my time. She consistently asks questions like who prescribed me a medication, that she prescribed. She doesn't put the minimal effort of looking over someones chart before sitting down with them, so I feel like I'm reinventing the wheel everytime I'm there. She doesn't take notes when we talk so I'm not sure how much help my chart would be anyway. When I was diagnosed with an autoimmune disease, my lab results were delivered via the patient portal and I was never called to go through what this diagnosis meant or how i would manage it. I called the front desk requesting a phone call to discuss and she was extremely defensive and almost mad at me for being upset that I received a chronic disease diagnosis via email with no follow up. When I asked for a referral to see an endocrinologist, she pushed back and said that there was nothing they could do for me and it was just something I was going to have to deal with. I can tell that she's intelligent and knows her stuff, but how much she cares about her patients and genuinely wants to help them isn't clear to me. Not to mentioned I have never been seen in this office without waiting 40-60 minutes in the reception area. I have spent about 3 years with Doctor Milliken and I have tried to go into every appointment with a positive attitude and a fresh slate. Everytime I just leave feeling like it was a waste of my time. She consistently asks questions like … More

Dr Miliken is one of the best doctor ever, she’s so caring and kind. She’s actually listened to you and try to find the best treatment for you . The world truly deserves more people like Dr Miliken .I love her !!!

Dr. Milliken is the first PCP I’ve had who thoroughly explains everything she’s doing in the appointment and why she’s doing it. I feel like I learned more about my body and how it works in her exam room than I had previously learned at a medical appointment. Not only that, but she is also friendly, funny, and kind. The office staff is also very nice. My appointment was during COVID, when health care staff is overburdened and under a lot of pressure, so I expected to walk in to a somewhat stressful environment, but the staff and Dr. Milliken were professional and upbeat. I look forward to my next appointment. Dr. Milliken is the first PCP I’ve had who thoroughly explains everything she’s doing in the appointment and why she’s doing it. I feel like I learned more about my body and how it works in her exam room than I had previously learned at a … More

I would not recommend Dr.Milliken if you are overweight or have ever struggled with an ED. The only thing on the walls in the office was a framed paper sign that tells how many calories it takes to lose a lb. I shouldve walked away then. I saw the DR for complaints of a persistent digestive issue and new but worsening back pain. She advised eating less and pinching my knees together at lunch. I told her I was not there for weight loss advice. She smugly explained that "obesity and alcoholism are the issues that insurance has decided doctors should address this year". No tests were ordered, she did not even look at my back. She DID find the time to tell me, again, that I am fat, while she was reading the results of my bloodwork that were "normal and healthy" for all of the demon fat people diseases she tested for. Its been 3 months. I tried pinching my knees. My back pain is bordering debilitating and can mostly only eat rice, but I'm still fat so I see no point in going back.

If I could give zero stars I would. Never in my life have I experienced such judgmental condescending disgusting attitude in my life. I came to see this horrible woman when my anxiety was getting out of control she said "now you don't want your son having a mom all doped up because she can't cope do you? Maybe you should read a page from the Bible a day" Religion has no place in a medical office. Shes horrid.

Dr. Milliken is the first PCP I’ve had who thoroughly explains everything she’s doing in the appointment and why she’s doing it. I feel like I learned more about my body and how it works in her exam room than I had previously learned at a medical appointment. Not only that, but she is also friendly, funny, and kind. The office staff is also very nice. I’m a bit confused about some of the other reviews on this site, but looking at the dates they were posted, I think it might be important to consider that they were written during COVID. My appointment was during COVID as well, when health care staff is overburdened and under a lot of pressure, so I expected to walk in to a somewhat stressful environment, but the staff and Dr. Milliken were professional and upbeat. I look forward to my next appointment.

A potted plant has better bedside manner...No thanks.

Review based on multiple visits. Dr. Milliken is rude, condescending, and judgmental. She does not listen to patient concerns and is unwilling to discuss or abide by other clinician input. I’ve been receiving treatment for disordered eating for several years now, my previous doctor was great at working with my dietitian and therapist; however Dr Milliken blatantly ignored requests. Instead belittled me and my outpatient disordered eating team for “not being real.”

Rude, condescending, and far from patient centered. She comes in with her own agenda, doesn’t ask or listen to patient concerns. When asked a question, responds very curt, defensive & belittling manner.

Great friendly helpful staff. Dr Milliken is wonderful - so thorough and kind . Highly recommend

Dr Milliken was in Randolph and is now in Middleboro. She is the worst doctor I have ever seen. If I could give her a zero rating I would. This was not one visit, my opinion is formed over many visits. I would never recommend her.

Very good doctor, will keep you informed of your medical conditions and test to calling you at home. Will order test that you need and send you referrals as needed

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I started going to Dr. Milliken in 2012. Right from the beginning I liked her. She was friendly and never failed to listen to me and quickly acted on my concerns. I never had to wait to see her, and if I called with a problem I could usually see her within one or two days. I had complete trust in her. MY prescriptions were always filled in a timely manner. She always made me feel comfortable and so did the staff at the office.

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Listens and excellent diagnostic skills.

Dr. Milliken is very pleasant and I've never had any problems with her. She is definitely frank which is what you need some times. We as patients can go on and on but she gets to the bottom of things and I appreciate that. I feel very comfortable talking to her and I've never left her office feeling like I didn't get the treatment I needed.

After waiting over an hour to be seen and still being told it would be another 15-30 minutes and having my young daughter with me I told the nurse I'd have to reschedule. When the doctor was told she commented very curtly, "well, if that's what you want". No apology. I was appalled. Never an apology for the lack of action or communication about a referral I needed. She takes a "better than thou" attitude when speaking to you, rolls her eyes and doesn't hide her annoyance. I will never go back.

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Dr. Milliken does not care about the needs of her patients. She doesn't listen, she's judgemental, she's arrogant and pushy. She holds me hostage and will not fill medication unless you see her every 3 months for the same ongoing needs.

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I like the approach Dr Milliken takes. I believe the whole body approach to diagnosis and treatment is the way to go. She is frank, which is good.

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