Dr. Susan D Lotkowski

Completely disappointing appointment, total waste of time. Unprofessional staff, no introductions, no eye contact, speaking to a non-medical person in medical jargon and acted as though my mom was a “bother.” I have been in the medical field myself for more than 25 years and I would never approach patient care this way. There’s a reason an appointment was available so quickly. Will not follow up. Would never recommend her to family, friends or my own patients. Will pursue a more professional experience. Patients are consumers, perhaps that would be something for Dr Lotkowski to consider.

Does not take the time to explain observations for you to understand. We feel rushed through the appointment and she is more focus on the computer rather than the patient. I understand she needs to take notes yet those observations or recommendations are not listed on the visit review or to family members to help their love ones. I left there more confused and have no idea where my love one stands in the dementia spectrum or how she companies from six months ago. Needless to say we will be seeking care at another location.

Warm and helpful staff. Dr Susan is top notch in her field. I recommend her to anyone who needs good quality services in the field of neurolog . She sticks with the patient to ensure prescribed medications offer best quality of life outcome. She really cares!