Dr. Susan Bonfili Fleet

I waited over 2 hours before the doctor saw me. If there is a delay, they need to set the expectation when you arrive for a visit and apologize. I advised after an hour that I had another appointment and was told I was next, which then took another hour before I was seen. This was a horrible experience.

She's very nice but that doesn't matter. I went to her in pain, and explained what was going on. She gave me a prescription to try and push out what was stopped up which didn't work. She ran test, and didn't find anything but I didn't hear back about the test for a week after even though they showed on a medical app the day after. Told the nurse I was still in pain, only to be told take more miralax. I was then put off several weeks after for a colonoscopy except I explained to her the issue was higher up. She could have scheduled an upper scope an a colonoscopy for the same day but didn't. Here I am almost a month and a half from the first time I saw her still hurting and no answers. Her nurses are no help and if you have a test it takes a week for them to call you back. If you tell them you're in pain, they just push more miralax even when something's blocking everything up.

Susan Fleet is so thorough during my consult with her. Also, during my recent procedure she explained everything in detail and answered all my questions. These types of procedures, I hate, but she made me feel comfortable with going through with it.

I have never met Dr. Fleet but did speak with one of her staff. Glenda Blackwell called me in regards to an appt with a physician in that group. Felt compelled to comment on how down to earth, friendly, and funny she was, especially on a Monday. Very relatable, which is what patients need. An asset to the practice.

She has been my doctor for 10 years she is treating me now for chrrosis.

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Love Dr. Fleet. She listens and actually talks to you not at you.

My name is Regina Rasool and Dr. Susan Fleet is the most pleasant, efficient, and caring physician I have ever encountered. She asks the right questions, she knows what to ask and what needs to be done. When I told Dr. Fleet and her staff that my insurance required her to use a certain laboratory for my lab work and specimens, she listened and did what my insurance required. No other physician or hospital in Mobile, AL honored my request regarding the insurance and I have gotten large lab bills because of those other physicians and hospitals. She lets you know everything up front and gives you a chance to ask questions. Other physicians could learn from Dr. Susan Fleet, if they were willing. Thank You Dr. Fleet and Staff! You are the best! My name is Regina Rasool and Dr. Susan Fleet is the most pleasant, efficient, and caring physician I have ever encountered. She asks the right questions, she knows what to ask and what needs to be done. When I told Dr. Fleet and her staff … More

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Dr. Fleet made discoveries about my health that my internist didn't make. I've been very pleased with her and recommended her to my son, daughter, and son-in-law. She has seen and helped two out of the three and will hopefully see the third one soon.

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