Steven M Williams

Dr Williams is one of the best doctors that I have had the pleasure of being treated by.

I am very grateful for the Professional manner with which I was treated by the doctor and all of the staff. There was concern for my personal needs but it appeared that every patient was given the same courteous, prompt and thorough examination.

Excellent service from start to finish, very well knowledgeable staff.

I am a past patient of Dr. Williams, now living in Florida. I called the office and Kaylee went out of her way to help me get my records from years ago. Immediately. Your staff is very important to your patients and she was wonderful.

After waiting 75 minutes with my 86 yr. old mother, Dr. Williams came in and did not apologize for the delay. I asked if the appt. would be long as we had been waiting for some time. He didn't even have the courtesy to look at me. His hand literally went in the air and said "we'll take care of it." He began by asking if she stopped taking the drops he prescribed. She could not remember. Later, he said she was developing glaucoma, and that drops were an option. When I told him I had a question about the drops he responded "were you listening to what I just said?" Without giving me a chance to explain, I had to sit through hearing him give the same explanation. Finally, I was able to say "you never clarified if the drops she stopped taking were the same drops that would address the glaucoma. That was unclear." He said they were, and left. No patient should EVER be treated this way, and no doctor should EVER be able to get away with this. Absolutely rude, unprofessional and inappropriate!

After waiting 75 minutes with my 86 yr. old mother, Dr. Williams came in and did not apologize for the delay. I asked if the appt. would be long as we had been waiting for some time. He didn't even have the courtesy to look at me. His hand literally went in the air and said "we'll take care of it." He began by asking if she stopped taking the drops he prescribed. She could not remember. Later, he said she was developing glaucoma, and that drops were an option. When I told him I had a question about the drops he responded "were you listening to what I just said?" Without giving me a chance to explain, I had to sit through hearing him give the same explanation. Finally, I was able to say "you never clarified if the drops she stopped taking were the same drops that would address the glaucoma. That was unclear." He said they were, and left. No patient should EVER be treated this way, and no doctor should EVER be able to get away with this. Absolutely rude, unprofessional and inappropriate!

I took my father to Mohawk Valley Retina to see Dr. Williams yesterday. He was coming in for a diagnosis of a retinal artery occlusion (he essentially suffered an eye stroke and is blind in one eye). His appointment was at 2:15, we were 20 minutes early, he wasn’t seen until 2:55! I was also told I couldn’t wait in the waiting room with him, per covid guidelines, however there were other accompanied patients. I complied. The woman at the desk said they would call my cell when my dad went back to see the doctor. No one called me. I texted my dad and went in to find he had already seen the doctor. I was upset, but figured I’d see what was going on. My dad told me the initial technician he saw was very rude and spoke to him as if he were a child. He said when Dr. Williams came in to see him he did so with his mask in his hand and proclaimed that he had already had covid! What?! He proceeded to check my dads eyes. Then left. So many red flags already. My dad then told me they wanted to inject him with dye to check the veins of his eyes. My dad informed them in person, as we did on the forms we filled out, that he is allergic to dyes. The tech told him he wasn’t allergic to this dye! Again, what! She was trying to get him to sign a consent form for the dye that also listed possible side effects of the dye. My dad told her no! She was not happy at this and said she’d go inform the doctor. They then had him in the waiting room again, now it’s 3:45, waiting for photos of his eyes. The room where they do the photos of the eyes was empty! However, when we asked a tech she said there were two people ahead of my father for eye photos. At this point I’m pretty livid, and my father, who recently lost his sight and is dealing with enough is uneasy. I go to the front desk, because oddly enough with so many patients in both waiting rooms, there are no doctors or technicians to be found, and tell the woman at the desk we are not staying to finish the appointment. That we are not happy. To that we receive a reply of “okay.” That’s it?! This place was overcrowded, rude and unprofessional! This man comes to you because you’re supposed to be a specialist, he’s clearly been through a lot, and no one treats him with compassion or decency! I am truly appalled by the behavior of the staff. Please do yourself a favor and skip this place all together. I wouldn’t wish this kind of treatment on anyone! I took my father to Mohawk Valley Retina to see Dr. Williams yesterday. He was coming in for a diagnosis of a retinal artery occlusion (he essentially suffered an eye stroke and is blind in one eye). His appointment was at 2:15, we were 20 … More

Very busy office - but worth the wait - Dr. Williams resolved the issue with scar tissue on my retina and follows up to be sure all stays on course.

Dr Williams and his staff are knowledgeable and compassionate. Yes i would recommend him.

I didn’t have to wait long, everyone was very professional and kind. They took time to answered my questions. Dr. Williams sat down to discuss my eyes and my past surgery. I am very thankful to have had Dr. Williams, he saved my eye!!!!

Everyone there was very kind and friendly .. was able to joke around some too . Made for a very pleasant experience.

I took my father to Mohawk Valley Retina to see Dr. Williams yesterday. He was coming in for a diagnosis of a retinal artery occlusion (he essentially suffered an eye stroke and is blind in one eye). His appointment was at 2:15, we were 20 minutes early, he wasn’t seen until 2:55! I was also told I couldn’t wait in the waiting room with him, per covid guidelines, however there were other accompanied patients. I complied. The woman at the desk said they would call my cell when my dad went back to see the doctor. No one called me. I texted my dad and went in to find he had already seen the doctor. I was upset, but figured I’d see what was going on. My dad told me the initial technician he saw was very rude and spoke to him as if he were a child. He said when Dr. Williams came in to see him he did so with his mask in his hand and proclaimed that he had already had covid! What?! He proceeded to check my dads eyes. Then left. So many red flags already. My dad then told me they wanted to inject him with dye to check the veins of his eyes. My dad informed them in person, as we did on the forms we filled out, that he is allergic to dyes. The tech told him he wasn’t allergic to this dye! Again, what! She was trying to get him to sign a consent form for the dye that also listed possible side effects of the dye. My dad told her no! She was not happy at this and said she’d go inform the doctor. They then had him in the waiting room again, now it’s 3:45, waiting for photos of his eyes. The room where they do the photos of the eyes was empty! However, when we asked a tech she said there were two people ahead of my father for eye photos. At this point I’m pretty livid, and my father, who recently lost his sight and is dealing with enough is uneasy. I go to the front desk, because oddly enough with so many patients in both waiting rooms, there are no doctors or technicians to be found, and tell the woman at the desk we are not staying to finish the appointment. That we are not happy. To that we receive a reply of “okay.” That’s it?! This place was overcrowded, rude and unprofessional! This man comes to you because you’re supposed to be a specialist, he’s clearly been through a lot, and no one treats him with compassion or decency! I am truly appalled by the behavior of the staff. Please do yourself a favor and skip this place all together. I wouldn’t wish this kind of treatment on anyone!

follow up to an advanced issue needing emergency attention. Initial appointment was handled quickly and professionally, staff & Dr. are friendly, openly communicative, informative, and helpful!

The staff was great. Dr. Williams explained things very thoroughly. I left feeling well taken care of. Thanks doc.

I have been a patient of Dr. Williams for 14 years. He is extremely knowledgeable and, I have him to thank for saving my vision. He used laser therapy to heal the lesions that were from Diabetes. I haven't had any issues since 2007. I was there on 10/15/20 for my 18 month check up, and my eyes are Diabetes free. God Bless Dr. Williams.

My appointment was for a consult to check if I need to have cataract surgery. He explained everything thoroughly and has an excellent manner of speaking with patients. I felt comfortable with him. I do need cataract surgery, and if I do have it done (I’m older), I will definately have Dr Williams for my surgeon.

Incredible eye doctor/surgeon. Saved my fathers eyesight years ago when no one else could or would do it. And has saved my eyesight from the effects of retina bleeding. I owe my eyesight to this man.and will be forever grateful.

Dr Williams saved my dads eyesight years ago when no other doctor could or would take care of him. He has saved my eyesight from retina bleeding. Yes, you have to wait sometimes because of the large number of patients he has, but he is the best in the business and is well worth the wait. I owe my ability to see to this man and his wonderful staff and will be forever grateful to him.

Dr. Williams was a godsend. We are very fortunate to have Dr. Williams in our area. He was able to reattach my detached retina, and save my vision in my left eye. Dr. Williams and his staff are true PROFESSIONALS!!!!!!!!

My husband has been seeing Dr Williams for several years due to eye problems caused by diabetes. He had surgery on Monday (8/12) to remove blood from within the eye out of the Griffiss Eye Surgery Center. This was causing blurriness and spots in the eye. Without the surgery he could go blind. The staff there and at his office office in New Hartford have always professional and efficient. My husband was nervous about the surgery but afterward said it wasn't anything. The follow up on 8/13 went well and he will be going back on the 8/19 and in a month. He takes great care in making sure that everything is going well with the patient. Sometimes his appointment seem to take awhile but he has a great number of patients. My husband had seen another doctor that was not doing anything for him before coming to see Dr Williams. Hopefully everything will work out fine.

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I have been with Dr Steven Williams since he opened his office. He treated me for e retinal hemorrhage with great results. Since then I have valued his care, experience and trust him completely.

Dr Williams was terrific and was very informative. I was nervous and he put me put me at ease.

Very knowledgable and highly professional.

Dr Williams is top notch in his field plus a very friendly personality.. The other members of the practice are all excellent.

I have been seeing Dr. Williams for several years. His office is generally well run. The various staff I have dealt with are pleasant and professional. Dr. Williams has explained things to me and answered questions. I would highly recommend him for treatment of retinal disorders.

Wonderful Doctor!

He is such a bad person. Said very rude things to be during my examination. I wouldn't recommend my dog to him. Also, I saw another physician who was able to see a retinal detachment missed by "doctor" williams.

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Dr. Williams is a complete professional and gentleman . He treats his patients like family & friends, as well as his co-workers and employees.Know matter how busy they are his office is upbeat and positive, operating like clockwork.. They all take time to greet you, with a smile, and make you feel at ease, answer questions, an exude confidence, not arrogance. There facilities are always clean, classy and comfortable. I am very grateful to Dr. Chazin for referring me to Dr. Williams,

Hi, Dr. Williams! You did SO much to help me....with the little balloon behind the retina...and now I am moved all the way to Cal...getting too old for 13' of snow and being all alone with Bruce passed away 2 yrs ago. Will be calling to the girls as soon as I get some more coffee in me....remember we are 3 hrs. behind you!! God bless you and your dear ones!! Jean Turner (was 4077 St. Rt 12D; Boonville 13309) Hi, Dr. Williams! You did SO much to help me....with the little balloon behind the retina...and now I am moved all the way to Cal...getting too old for 13' of snow and being all alone with Bruce passed away 2 yrs ago. Will be calling to … More

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