Stephen Hing-Lam Tsang

Dr Tsang may well be a leader in his field, but my experiences have ben most unpleasant. I felt that he was uncaring, lacked follow-up and demonstrated poor chair-side manner. His staff can be rude, and unresponsive. More than once I have been left hanging. He treated me very poorly. The only time I would hear from his office was when they were trying to sell me a service. When I see all the positive reviews her, I wonder if they are referring to another doctor entirely.

Dr. Tsang is an amazing human being and an exceptionally knowledgeable doctor. His office is busy but he makes the time to update on current clinical trials. He also provides ample information regarding current advancements in the field of gene therapy. He really cares about his patients.

Yes, I’m sure Dr. Tsang is very accomplished when it comes to research. As an actual Doctor to a patient, I could not have had a worse experience. He didn’t even listen to any of my concerns and he dismissed experiences I had and acted like it was no big deal. Well guess what, he was dead wrong with his “diagnosis” and it ends up my initial concerns were correct. Now this will extend the time I have to fix this problem and end up costing me more money due to missed work. Maybe next time, try actually listening to the patient - we’re not all hypochondriacs.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

The absolute worst office you can ever go. Very unprofessional in terms of communication. I called multiple times to ask about a test result, and they kept telling me they will call back to let me know if the test was done or not, and they never called back. I called 4 times over 7 months and they ignored me every single time. They are treating me like a beggar not a patient! The absolute worst office you can ever go. Very unprofessional in terms of communication. I called multiple times to ask about a test result, and they kept telling me they will call back to let me know if the test was done or not, and they … More

The absolute worst office. I tried calling them 4 times over 7 months to ask if the results for my tests were ready, and they would promise to call back to let me know . But nobody ever called back. They treated me like a beggar not a patient! Additionally, the doctor might be one of the best in the field of research, however, in terms of patient care, he treated me like a disease but not a human. he didn’t explain anything to me during the visit about my condition. All they cared about was taking my blood for research, but completely ignored me otherwise. Very dehumanizing experience.