Dr. Stephen W. Mckenna

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

My 2 daughters both had their FIRST set of braces put on by McKenna. Yes FIRST set. They were both over 14 years old when they were put on and one had them on for 14 months, the other for 3 years+. The first daugher obviously needed braces and after 3 years, her teeth were NOT STRAIGHT when the braces were removed. He continued to try to straighten them with the retainer, but no, they continued to get worse over time. At the age of 18, just 18 months after her braces were off and she wore her retainer diligently each day, we consulted with another orthodontist that told us her bite was off and her teeth would never be straight because they were constantly trying to align up the bite. Back into braces. The second daughter had straight teeth, but had jaw pain. McKenna told us he could fix that with braces. 14 months later, no difference. Braces off, retainer on. She then had to have her wisdom teeth pulled and the oral surgeon took one look in her mouth and told us she needed surgery and showed us the xrays of the damage done to the joint. NO BRACES could have fixed that. She had her second set of braces put on for the surgery to reset her jaw. We felt totally scammed by this orthodontist. Paid him for everything timely, but he never seemed to have time to return our calls nor did he show any concern about not doing what he had been paid to do. Don't make the same costly and painful mistake we did.

I was never given the choice of a permanent retainer. I was only given a clear, plastic, invisalign retainer. I wore my retainer at night and took it off in the mornings. By the end of the day my teeth would have moved and it was the same thing everyday. I explained this problem to Dr. McKenna and asked for a permanent retainer, which he would not give to me. Now my teeth have moved and are not longer perfectly straight like when I got my braces off.

I have 2 children, both treated by Dr. McKenna and BOTH had braces on again within 2 yrs because he did not properly treat their conditions. One completed her treatment and was in a retainer that she wore every evening and her teeth constantly moved. After 4 months I took her to another orthodontist who told us her teeth would never stay in that position since her bite was never aligned properly. The other had to have jaw surgery- was told braces could not fix her condition. Ripped off 2x.

He never said a word to me while he repaired my appliance. He did not greet me or explain the procedure. Although his assistant talked during the procedure I found this very strange that he did not even say hello. I would not recommend him.