Dr. Rita Kaul

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Office staff need lessons in customer service and answering the phone. I agree with the other post. Since Ruthie has left, most of this office staff is unprofessional. Its a shame for a physician who has to deal with this type of personality as well as the rest of the patients who are coming there for office visits.

I went to Dr. Kaul from the time I was 10 years old, until I turned 21. My children now go there, and I appreciate the relationship my family has with Dr. Kaul and her staff. My children are 3, 7, and 9, and they love Dr. Kaul and her staff. My children are always excited to visit the office, which is says a lot about the service.

Been going to Dr. Kaul since my oldest was a baby and he's 23 years of age now! My youngest is 11 years old and Dr. Kaul diagnosed him with having Asthma when he was a baby, she took time out about our concerns and referred us to a pulmonologist. We are so grateful for Dr. Kaul! Throughout the years her staffing has always been kind and caring. Been going to Dr. Kaul since my oldest was a baby and he's 23 years of age now! My youngest is 11 years old and Dr. Kaul diagnosed him with having Asthma when he was a baby, she took time out about our concerns and referred us to a … More

We love Dr. Kaul! My oldest is 24 years of age and he's been seen by Dr. Kaul from 5 to 17 years of age. My youngest is 11 years old & been seeing her since he was born. Dr. Kaul referred both of my boys to a specialist at a young age, one to a pulmologust and a neurologist. One child ended up having Asthma & the other has seizures. Never had any problems getting appointments the same day. We are a black family & she is the best!

Dr Does not listen to parents concerns when explaining medical problems of their children, Seems like she doesn't really care to see or treat African American children and she has attitude problems 50% of the time. Staff does not answer phone until you call at least 4 times and they do not return calls. Also wants you to bring an already sick & cranky child out everyday in order to get an excuse from school when really needed, Had to get a 2nd opinion on her diagnosis a few times.

SHE BELIEVES IN QUANTITY OVER QUALITY!! HER OFFICE STAFF IS VERY UNPROFESSIONAL SINCE RUTHIE ROBERTS LEFT!!! I WOULD ADVISE AGAINST THIS OFFICE! WHEN YOU ADVISE DR KAUL OF HER OFFICE STAFF SHE ACTS AS IF SHE IS SHOCKED AND AS UPSET AS YOU ARE. THE (DR KAUL OR STAFF) DOES NOT SPEND ENOUGH TIME LISTENING OR TENDING TO THE PARENTS CONCERNS OR PATIENTS NEEDS. MY CHILD WAS WITH THIS OFFICE FROM BIRTH UNTIL SHE WAS 9 YEARS OLD. ALTHOUGH I WOULD NOT ALLOW THE DR TO JUST BRUSH MY CONCERNS UNDER THE RUG, I GOT SICK OF HAVING TO FIGHT WITH THE OFFICE STAFF, I REFUSE TO BE DISRESPECTED BY THE CONSTANT PROFESSIONALISM SO I NOW TAKE MY DAUGHTER TO AN PRIVATE OFFICE THAT LET US KNOW WE ARE WELCOME AND WE ARE NOT "INTERRUPTING LUNCH/ CHAT TIME". I WOULD ADVISE ANYONE THAT IS STILL GOING TO THIS OFFICE TO MOVE NOW!!!! SHE BELIEVES IN QUANTITY OVER QUALITY!! HER OFFICE STAFF IS VERY UNPROFESSIONAL SINCE RUTHIE ROBERTS LEFT!!! I WOULD ADVISE AGAINST THIS OFFICE! WHEN YOU ADVISE DR KAUL OF HER OFFICE STAFF SHE ACTS AS IF SHE IS SHOCKED AND AS UPSET AS YOU … More