Richard Neale Cross

Great dr.

Excellent, I find him very willing to spend time answering. Have had 2 total knee replacements, 1 in 2015 and 1 in 2022. With excellent results on both. Would definitely let him do any other ortho. surgeries necessary.

I had a horrible experience at this Dr. office, the staff and Dr. treated me with arrogance and lack of empathy (what happened to bed side manner). I will not go back or recommend this office to anyone I know.

I have had many different doctors and my fair share of surgeries. I owe alot to Dr, Cross when I was 25 dr cross rebuilt and re attached my left hand after a horrible car accident He went out of his way to make sure I got the care and treatment that I needed. Thanks Doc I know its your job, but you definitely definitely changed my life I have had many different doctors and my fair share of surgeries. I owe alot to Dr, Cross when I was 25 dr cross rebuilt and re attached my left hand after a horrible car … More

Front office is absolutely rude and both have no care for patience had surgery yesterday and was only given enough meds for pain before surgery now post surgery I’m told he won’t renew my prescription because he don’t like prescribing pain meds well here’s a thought don’t put screws and a plate into a ankle if you won’t treat the pain after!! Front office is absolutely rude and both have no care for patience had surgery yesterday and was only given enough meds for pain before surgery now post surgery I’m told he won’t renew my prescription because he don’t like prescribing pain … More

If I could after weight and 68 minutes dr. Cross comes in and I express that you know 68 minutes is a long time to wait after waiting three months for this appointment and he tells me to go find another doctor he's so professional any treats people so good and he cares about his patients in pain so much that this is how they treat them he's a little bit well a lot of bit immature and unprofessional told me to find another doctor after waiting for this appointment three months so here's your 0 star rating this guy needs to find a new profession and there's no way that when your appointment is at 9:30 in the morning should you be running 68 minutes behind already If I could after weight and 68 minutes dr. Cross comes in and I express that you know 68 minutes is a long time to wait after waiting three months for this appointment and he tells me to go find another doctor he's so professional any … More

Dr Cross and staff we very professional and attentive. From the ladies at the window to the intake nurse to Dr cross. Dr cross explained everything about my injury and my diagnosis to the needed repairs. Very pleasant and funny bedside manner. I gave 5 stars as you can see because this is a treasure in Redding! The kind of quality medical care mostly seen in the big cities. Dr Cross and staff we very professional and attentive. From the ladies at the window to the intake nurse to Dr cross. Dr cross explained everything about my injury and my diagnosis to the needed repairs. Very pleasant and funny bedside … More

Heather in office is incompetent. Cancelled surgery because of her inept service. Going somewhere else.

No complaints - excellent outcome on partial knee replacement

Dr. Cross has been very nice and thorough during the last year while treating a shoulder injury. His front office staff is rude & unpleasant to deal with (especially on the phone), but he & the back office are great.

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Very poor outcome to hip replacement, replacement. Dr. Cross did not come speak to my husband after my surgery was completed. Very cavalier attitude. He had operated on me previously, doing a right and left hip replacement and a total right shoulder replacement. He also operated on my son 4 times for high school sports injuries. I have had foot surgery in the recent past to make walking with a walker easier. No satisfactory explanation was ever given for my loss of use of my lower left leg. D

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Excellent outcome after surgery for torn meniscus.

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Excellent orthopod

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