Dr. Ricardo Franklin Urrutia

Atiende proto y son amables. (Translated by Google) Serve proto and they are friendly.

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Dr. Urrutia is a great Doctor with a wonderful staff. The reviews are so negative, but I beg to differ. Yes, the wait can be long at times, but that is to be expected when there's only one Dr. taking care of numerous sick patients. Whenever my son gets sick and I call in for a last minute appointment.. they're able to get him in that same day and for that I' am truly grateful. Dr. Urrutia is a great Doctor with a wonderful staff. The reviews are so negative, but I beg to differ. Yes, the wait can be long at times, but that is to be expected when there's only one Dr. taking care of numerous sick patients. Whenever … More

(Translated by Google) He is the best pediatrician my son has ever had. He never lets you go without medicine for your children (Original) Es el mejor pediatra que ah tenido mi hijo. Nunca te deja ir sin medicina para tus hijos (Translated by Google) He is the best pediatrician my son has ever had. He never lets you go without medicine for your children … More

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This clinic is unprofessional my kids has been coming here since since babies I went for there shot records there tell me they have no records and that they never had shots there’s thats crazy they never been to another doctor how is that possible !! And every time I bring my kids they the doctor always Prescribed the same medicine he always says the same thing is wrong for every child each time It was great and some amoxicillin !! I don’t think they sell for me to look for a new doctor for my kids This clinic is unprofessional my kids has been coming here since since babies I went for there shot records there tell me they have no records and that they never had shots there’s thats crazy they never been to another doctor how is that … More

The wait time is terrible! You can arrive early or on time and you still gonna wait 45 mins- an hour or longer. The girls at the front is not customer friendly. I was trying to get in they just watched me until I started beating on the door then they got up.

Rudeeeeeeeeeeee!!!! The absolute most rude and uncaring staff ever. Called at my appointment time they said ok no problem and nothing else. We went to the door and waited in the cold with our 5 month old daughter for 25 minutes with people watching us from inside, so we decided to leave. An hour later someone called us and was shocked we left and I told her that y’all saw us outside and didn’t care. She said we should have waited in the car and I said no one told us that. Then she made it seem like it was our fault and I told her that and she rudely said do you want to reschedule and I said I guess you don’t care and she asked again if I wanted to reschedule and I hung up. They don’t care at all. The staff is the rudest I have ever come across ever, not sure how they have jobs and I think they should all be let go. Rudeeeeeeeeeeee!!!! The absolute most rude and uncaring staff ever. Called at my appointment time … More

Going through reading all of the horrible reviews I'm going to add my review as well. The little girls at the front desk, yes I said little girls are very unprofessional, rude, and she spoke to me like I was the child. Wait time unacceptable, it's understandable their is a wait, but an hour and a half. One doctor for 99 patients smh. Going through reading all of the horrible reviews I'm going to add my review as well. The little girls at the front desk, yes I said little girls are very unprofessional, rude, and she spoke to me like I was the child. Wait time … More

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Goat doctor

Staff and Doctor cares about the needs of the parents and patients. There are waits at times but, with the clean office and ease of appointments it is worth it.

Love taking my children here. Although sometimes in the past there have been long wait times it has really improved . The office staff is very careful in practicing safe protocols from Covid 19. The office has always been really clean.

If I could I would give this place a zero. Terrible customer service. Do not go here They called the police on me

Terrible wait. You’d be better off driving somewhere else. An appointment time is nonexistent here. Come in at “3pm” leave until about 5:30. The wait is longer than the actual visit.

My appointment was at 12pm and I had to wait for over an hour to be seen. The medical assistants are very rude and unprofessional. Needs better employees. Dr. Urrutia is fine, but his employees are terrible.

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This user rated the provider, but did not write a review

He is such a great doctor!!!

I love Dr. Urrutia, he's the doctor for my 3 children and we've been with him for a little over 12 years. I've been to other doctors before Dr. Urrutia and none are like him. He is very thorough with the patients and I love that he would recommend home remedies instead of prescribing medication. Yes, the wait is long but he is the only doctor there and he takes his time with the patients. I love Dr. Urrutia, he's the doctor for my 3 children and we've been with him for a little over 12 years. I've been to other doctors before Dr. Urrutia and none are like him. He is very thorough with the patients and I love that he would … More

If I could give a 0 he should stop practicing worst place every

you’ll be waiting for them to call you after you’ve waited at least 30 minutes, then another 15-20 in the room for the doctor. the nurses suck as well. if your baby need real medical attention just take them to Children’s hospital

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This user rated the provider, but did not write a review

(Translated by Google) Very good doctor, my children are already growing and I am carrying them there (Original) Muy buen doctor.mis hijos ya cresiero ylossugo llevando ahi (Translated by Google) Very good doctor, my children are already growing and I am carrying them there … More

I was able to take my son to get his annual and physical all at the same time, very quickly got seen and stayed there less than an hour so happy, I will be taking my other kids here soon

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Appt at 1115. Its now 1258 still haven't been called to the back..

This is a medicaid mill. DO NOT CHOOSE HIM AS YOUR PRIMARY... you will quickly regret it. Wait time is HORRENDOUS...went for a 2pm appt was seen at 5pm. Absolutely NOT! My kids were NOT comfortable with him whatsoever. Needless to say he is NOT their primary anymore.

I have been taking my children to see Dr Urrutia for years and I realized that he has been misdiagnosing my daughter she had a cough with chest congestion going on two months and all he prescribed her was antihistamine. I found out through another Doctor Who was filling in for him while he was out of town that she had an ear infection sinus infection and bacteria in your throat almost like strep throat I am so disappointed I feel like this doctor is money hungry and he caters more to Mexican He does not do a thorough exam on my children I’m changing pediatricians anyone have any ideas I have been taking my children to see Dr Urrutia for years and I realized that he has been misdiagnosing my daughter she had a cough with chest congestion going on two months and all he prescribed her was antihistamine. I found out through … More

I chose this doctor as my pediatrician just bc it was in a hurry. WORST decision ever!!! All the reviews on here are REAL AND TRUE! On Dec 15 my baby woke up sick so I took him to Dr. Urrutia he looked in his ears twice and long. I asked him is he had an ear infection and he said no why? Does he pull on his ears? I’m like you’re the doctor you tell me....well I left there with a diagnosis of congestion. He prescribed a medication that the pharmacist said she didn’t recommend it for my baby bc he is only 7months. Which I only have him 3 times bc the pharmacist scared me. She said that medicine is for babies 2 and up. My baby seemed to gotten a worse so I decided it was time to see another pediatrician. Today I found out my baby has bad bronchitis and both ears infected. Bronchitis could have been provented if the right diagnosis had been given the first time as well as the ear infections. Please don’t take your babies to this Dr. he might have a experience but he needs to retire. I don’t think he should a license Dr anymore. All these reviews with mis diagnosis. I can’t imagine how much pain my baby have been in. I feel so guilty for not realizing this. My new pediatrician ANITA JACOBS. great doctor. Gave me a breathing machine, and we are following up in 5 Days to see how my baby is reacting to all 4 medications she had to prescribe. This misdiagnosed could have easy turned into neumonia I’m glad it didn’t. Be CAUTIOUS if you decide to use this doctor. I chose this doctor as my pediatrician just bc it was in a hurry. WORST decision ever!!! All the reviews on here are REAL AND TRUE! On Dec 15 my baby woke up sick so I took him to Dr. Urrutia he looked in his ears twice and long. I asked … More

DO NOT CHOOSE THIS DOCTOR, YOU WILL REGRET IT!! I only chose this place out of convenience because it was close to home, but I get annoyed every time I go. I have been trying to be patient with the long waits but enough is enough. I took my daughter in for 10 am appointment and wasn't seen until 12 pm. Turns out she has strep throat. She's been coughing non stop, has a fever, throwing up and a lot of congestion. I asked the staff if they could ensure her prescription is sent because its a weekend and I know they close early. Low and behold I get to the pharmacy and he sends her cough medicine with no antibiotic!!!! I am furious!!! I'm not sure why the nursing staff didn't catch this either, she has a pos strep test why would you send just cough medicine. My poor baby, Today clearly was a wasted day. Got her out in the cold and we still don't have what she needs. Worst doctor EVER!!! This has happened before but i deemed it as a simple mistake. Nope, not anymore. Obviously no one is paying attention to details which makes no sense with how slow they are. Will be changing doctors ASAP!!! DO NOT CHOOSE THIS DOCTOR, YOU WILL REGRET IT!! I only chose this place out of convenience because it was close to home, but I get annoyed every time I go. I have been trying to be patient with the long waits but enough is enough. I took … More

We waited two and a half hours to be seen for 20 minutes. My daughter complained that her ear was hurting and he said her ear was fine. We finally went to the ER and they said she had an ear infection. I feel he is not being the best doctor he should be, I know most of us ,use medicaid but we still deserve a good doctor for our children.

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This user rated the provider, but did not write a review

(Translated by Google) I loved it when I took my first child there (Original) Me encantó cuando lleve a mi primer hijo ahí (Translated by Google) I loved it when I took my first child there (Original) … More

(Translated by Google) Very friendly, don't wait that long. I went for the first time and I liked it. (Original) Muy amables, no espere tanto. Fui por primera vez y me gusto. (Translated by Google) Very friendly, don't wait that long. I went for the first time and I liked it. … More

People do not understand he is the only actual doctor there ... so when they say it’s a long wait he is trying his best to get everyone . Doctor Urrutia has been my primary doctor since I was a baby ;also all my siblings .And has help me every single time .I understand he is getting older.

Their office does have a long wait,but they are able to provide a same day appointment unlike other places where they don't schedule my kids until a week or more after. Dr. Urrutia is a very experienced doctor. I have trusted him with the healthcare of my children for over 5 years..

Dr. Urrutia is a rare combination of kindness and ability. He's one of the best prognosticator that I have seen. I appreciate and value his knowledge.His office isn't fancy but I don't go there for that. I go because of the quality care. The staff is very patient and kind, too. There is almost always a wait but the staff works really hard to let you know when the doctor will be available. There are 2 waiting areas, which I appreciate.

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(Translated by Google) I take my 3 children there but you wait a long time (Original) Yo llevo ahí a mis 3 niños pero te esperas mucho tiempo (Translated by Google) I take my 3 children there but you wait a long time (Original) … More

Wait time is horrible had an appointment and been waiting for nearly 1hr and 30 mins This is horrible I don't recommend this.

The wait time is horrible...Ive been waiting for an hour and a half for a checkup for my child....I have to change doctors

The wait time is terrible. This is our last visit to this doctor. Been sitting in the waiting room for an hour for an appt that has been booked for a year. This is ridiculous!

H O R R I B L E horrible HORRIBLE wait time. Expect to be seen anywhere from an hour to 2 hours later than your appointment. The girls that work there are careless. There's is nothing modern in the exam rooms all the rooms are filled with old equipment.

If I could give no starts I would, wait time is always horrible because he loves money and just wants to schedule as many people as he can, I dealt with that for two years but this situation recently took the cake and I'll NEVER go back. My two year old had bumps everywhere and was very ichy and irritated so I scheduled an appt with this clown, at the visit he said this the bumps were some type of bug bites and he prescribed her some Benadryl..it got worse a day later so I took her to Children's skip to the good part.....we found out she had hand, foot, and mouth virus...SOMETHING A DOCTOR SHOULD'VE KNOWN or even thought about BUT NOOO I HAD TO PAY A copay for the doctor visit and a freaking EXPENSIVE ER visit. When all Dr. Urrutia could've just took his time and just cared a little bit about my child. I DO NOT RECOMMENED THIS CON ARTIST. HE JUST WANTS TO GET PAID HE DOESN'T AND WILL NOT CARE ABOUT YOUR CHILD'S WELL BEING If I could give no starts I would, wait time is always horrible because he loves money and just wants to schedule as many people as he can, I dealt with that for two years but this situation recently took the cake and I'll NEVER go back. My … More

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The wait time is horrible. But when ever i brimg my kids. In h always give them wat they need to get better great doctor. My kids have been coming. For years i agree. He does need help and is getting. Slower by the day

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Waiting time is horrible!!! 2 1/2 hours for shots!! Hate this place!!

horrible he shouldn't even be a doctor. didn't check my child properly. my child had to be in the er 3times

My kids have been coming here since birth, the wait is ridiculously long. Then when you come early to avoid the long wait. They tell you, you can only sign in 15 minutes before your scheduled time. They are always extremely slow. I rather sit in the emergency room.

1 off the wait time is RIDICULOUS secondly my 9 month old went for her regular check up. Constantly asked about her coughing and tugging on her ears he checked it and said everything was fine. The next day she was wheezing and had to be taken to the hospital. Come to find out she had a really bad ear infection and pneumonia. Do not recommend this place. Hes very old and needs to retire in my opinion! 1 off the wait time is RIDICULOUS secondly my 9 month old went for her regular check up. Constantly asked about her coughing and tugging on her ears he checked it and said everything was fine. The next day she was wheezing and had to be … More

Our last wait time was over 2 hours in the waiting room, then had to wait another 20 minutes in the room. He seems to be a descent doctor but I believe he needs help..! I'm currently looking for another pediatrician.

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The only problem I have is the wait is extremely long even when you have an appointment.

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This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

He seems warped by the job at hand. I've taken my child for the last year (due to family going as well) and the wait time each time, with an appointment, is still 1-2hours. When finally in the office, the Doctor spends all of 2 mins, if that, with the child, says beautiful baby and walks out. He doesn't seem to care and is just in a routine. With the short visit times with him, I've yet to figure out why the wait times are so long.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

I wish i didn't have to give it a star at all. the wait time was horrible. My daughter was so sick that we took her to see her Dr. Her appointment was at 10:30 and she saw her doctor at 12 almost one. The medical assistants were rude. After i moved i finally got my daughter the proper treatment and it turned out my daughter had whooping cough. Dr. Urrutia insisted it was because i refused to give her a flu shot but doctors in TN gave her proper treatment. Best advice is to avoid this hole in the wall all together! I wish i didn't have to give it a star at all. the wait time was horrible. My daughter was so sick that we took her to see her Dr. Her appointment was at 10:30 and she saw her doctor at 12 almost one. The medical assistants were rude. … More

Dr. Urrutia is the best their is always aptt available everyone in my family has goen their my little brother and now im taking my son the staff has amazing service the people that talk bad about him is because they have nothing better to do and when the Dr. recomends your kid to get a flue shot for their own good you need to get if not thet will get a wooping cough and their staff do have scrubs on their not teenagers for your info high school students do go through a course and they can get their medical assistant certification but what they are doing is their intership before opening your mouth get better infomed!!! I dislike ignorant people!!!! Dr. Urrutia is the best their is always aptt available everyone in my family has goen their my little brother and now im taking my son the staff has amazing service the people that talk bad about him is because they have nothing better to … More

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Wait time is awful, staff don't follow through with Doctor's recommendations. If you don't call and stay on them it just might not get done.

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