Rebecca J Borders

I had the worst experience with Dr. Borders and her staff. I went in for a visit because of a rash/skin condition that had persisted for about two weeks. It was very similar to a rash I had a few years back, so I was fairly certain of my diagnosis. Being no stranger to the healthcare field, I went in for an appointment to receive a prescription for a topical cream. After explaining to Rebecca my symptoms and previous history, and after spending less then 5 minutes with me, she determined they were “red bug” bites and sent me on my way. I expressed my concern to the receptionist on my way out. What should have been a simple visit turned into a nightmare. Over a week later, with my condition worsening, I sought treatment elsewhere. After being seen by another provider, they confirmed my suspicions and prescribed the appropriate treatment after a thorough exam. I returned to Dr. Borders to update them on my condition and to express my discontent with the quality of care I received. The receptionist proceeded to ask me if I was going to sue them and then told me to “bring it” when I explained that I felt I had been misdiagnosed. All of this not only resulted in additional medical bills but also a lot of wasted time dealing with a very itchy skin condition. Since my initial visit, I have spoken to Rebecca twice now regarding the attitude and lack of professionalism which I encountered with her staff. I had hoped to resolve the situation and allow them the opportunity to correct the matter, but to no avail. After reaching out again, my conversation with Dr. Borders quickly devolved and before hanging up on me, Rebecca said, “It seems we’ve wasted enough of each other’s time.” I am so terribly disappointed in the quality of care that I did/did not receive, the lack of tact and professionalism of the staff I encountered, and the level of maturity I experienced from Dr. Borders when attempting to address these issues. I very much feel like she did not listen to me during my visit. I was very clear that I had encountered these symptoms before and that “red bugs” were highly improbable. Given the short amount of time she spent listening to me and examining me, I’m left feeling like I paid for a thorough exam/visit and received much less. I had the worst experience with Dr. Borders and her staff. I went in for a visit because of a rash/skin condition that had persisted for about two weeks. It was very similar to a rash I had a few years back, so I was fairly certain of my … More

I had the worst experience with Dr. Borders and her staff. I went in for a visit because of a rash/skin condition that had persisted for about two weeks. It was very similar to a rash I had a few years back, so I was fairy certain of my prognosis. Being no stranger to the healthcare field, I went in for an appointment to receive a prescription for a topical cream. After explaining to Rebecca my symptoms and previous history, and after spending less then 5 minutes with me, she determined they were “red bug” bites and sent me on my way. I expressed my concern to the receptionist on my way out. What should have been a simple visit turned into a nightmare. Over a week later, with my condition worsening, I sought treatment elsewhere. After being seen by another provider, they confirmed my suspicions and prescribed the appropriate treatment after a thorough exam. I returned to Dr. Borders to update them on my condition and to express my discontent with the quality of care I received.

Everyone was extremely helpful and kind! Thanks so much for getting me in on such short notice!

I moved to Edisto in 2011. I'm 77 and old school about not rushing to the Dr. Not having a lot of options on Edisto I gave Dr. Borders a chance. Best choice I could have made. Like Humpty Dumpty falling from the wall Dr. Borders put me together again, more than once. Her office is outstanding Barbara is the BEST at drawing blood I've seen and Kim is one of the most caring receptionists you could hope for,,, The office is a REAL PLUS for Edisto...

Hurt myself on vacation. .Dr and staff extremely accommodating very pleasant and very helpful

We're on our honeymoon and my wife got sick. They saw us same-day, filled the prescriptions there and were so kind the entire time. Will definitely keep this office in mind for next year.

Thank you so much for your help today. Barb, Kim, and Dr. Borders were all so kind and helpful. It's not very nice to be sick when you are on vacation, but I wouldn't hesitate to go back to island family medicine! Thank you again! Amy

Dr. Borders spent a great deal of time speaking with my father who has dementia. She was thorough and kind, and I appreciated it very much.