Dr. Raymond Halais

(Translated by Google) My experience was very good. The place is very clean including the procedure (they put glasses on me, a hat on my hair and double paper on my chest). The secretary was very kind and explained everything very well. The assistants are also very friendly. One of them put a frieze on me because I was shivering from the cold and the other was very patient to remove the plates, since it was difficult for me to close my mouth. Every so often they asked if he was okay. Before the operation, the doctor explained very clearly what he was going to do to me. They also give you written instructions to perform after surgery. (Original) Mi experiencia fue muy buena. El lugar es muy limpio incluyendo el procedimiento (me pusieron gafas, gorrito en el cabello y doble papel en el pecho). La secretaria fue muy amable y explicó muy bien todo. Las asistentes también son muy amables. Una de ellas me puso una frisa encima porque estaba temblando del frío y la otra tuvo mucha paciencia para sacarme las placas, ya que se me hacía difícil cerrar la boca. A cada rato preguntaban si estaba bien. Antes de la operación el doctor explicó muy claro lo que me iba hacer. Además te entregan las instrucciones por escrito para realizar luego de la cirugía.

(Translated by Google) Just make a call to coordinate an appointment, the patient service by the horrible secretary! (Original) Simplemente realice una llamada para coordinar una cita, el servicio al paciente por parte de la secretaria horrible !

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

(Translated by Google) My experience after searching for a month and a half for an endodontist in PR to help me with the situation, I managed to contact Dr Halais and the treatment was A plus, excellent Dr, he explained to me from scratch what a root canal would be doing to me and I trusted his work and experience. The staff was very kind to me. Thanks Wanda, thanks to the staff that assisted Dr. … I am grateful to Halais, I would recommend him a thousand times …….. (Original) Mi experiencia después de andar buscando por mes y medio Endodoncista en PR que me ayudara con la situación logre contactar al Dr Halais y el trato fue A plus , excelente Dr , me explico desde cero lo que me estarían realizando un root canal y confié en su labor y experiencia . El personal fue muy amable conmigo . Gracias Wanda , gracias al personal que asistió al Dr. … agradecida con Halais lo recomendaría mil veces …….. (Translated by Google) My experience after searching for a month and a half for an endodontist in PR to help me with the situation, I managed to contact Dr Halais and the treatment was A plus, excellent Dr, he explained to me from scratch … More

(Translated by Google) If there was a negative it would be a lot. So many friendly people committed to their work. And a person so little tactile to the public serving as customer service. Totally unacceptable, a staff like this standing up for a profession. Thank you very much. (Original) Si existiera un negativo sería mucho. Tanta gente amable y comprometida con su trabajo. Y una persona tan poco táctil al público atendiendo como servicio al cliente. Totalmente inaceptable, un personal así dando la cara por una profesión. Muchas gracias. (Translated by Google) If there was a negative it would be a lot. So many friendly people committed to their work. And a person so little tactile to the public serving as customer service. Totally unacceptable, a staff like this standing up … More

This user rated the provider, but did not write a review

(Translated by Google) Very good attention grx (Original) Muy buena atención grx

(Translated by Google) 0 Customer service. Unfortunately it is not possible to give 0 stars. They are not available to clarify doubts and what they want is to dispatch the patient. If that is the treatment one receives from the receptionist, what can one expect from the doctor. Partly it is better not to waste time as a patient. That btw, I called because I refer my dentist to receive treatment there. I gave him no referral. Doctor in response to your answer: "You are not a patient of this office." You are right and I will no longer be, but what is the relevance of your answer? I was referred by my dentist; I called their office and got bad customer service from their team. That's enough. You do not have to have attended to me personally for my criticism to be valid. Also, reading old reviews I do not see that they complain about you but about your receptionist but apparently bad service to those who call you is acceptable. You may not have a problem with this but it is important for people to know. "I'm sorry that I can't get an appointment right away. My quality as an Endodontist is A +. Unfortunately there are too many daily calls and too many patients looking for an appointment." He is probably an excellent endodontist and my complaint is not because of the date, it is because of the bad customer service of his team, the one that due to the old reviews, you have not attended. "I wish you luck finding a good endodontist. Dr. Raymond Halais." Thanks! As quickly as you responded to my review, you must have addressed the customer service issue from your office. In the end it results in more or fewer patients for you. Can you imagine how uncomfortable the deal was to first go in to leave a bad review (something I don't like to do) and second, reply to you. Look up endodontists on Google Maps to see that others are over 4 stars, almost 5. Take letters. If you provide an A + service, you must demand the same from your team. I wish him well. (Original) 0 Servicio al cliente. Lamentablemente no es posible dar 0 estrellas. No están disponibles para aclarar dudas y lo que quieren es despachar al paciente. Si ese es el trato que uno recibe de la recepcionista, qué uno puede esperar del doctor. En parte es mejor para no perder el tiempo como paciente. Que btw, llamé porque me refiero mi dentista para recibir tratamiento allá. Le die que no refiera. Doctor en respuesta a su respuesta: "Usted no es paciente de esta oficina." Tiene razón y ya no lo seré pero, ¿cuál es la relevancia de su respuesta? Me lo refirió mi dentista; llamé a su oficina y obtuve un mal servicio al cliente de su equipo. Eso es suficiente. No me tiene que haber atendido usted personalmente para que me crítica sea válida. Además, leyendo reseñas viejas no veo que se quejen de usted sino de su recepcionista pero al parecer para usted es aceptable el mal servicio a los que le llaman. Usted puede no tener problema con esto pero es importante que la gente lo sepa. "Lamento que no pueda conseguir cita al momento. Mi calidad como Endodoncista es A+. Lamentablemente hay demasiadas llamadas diarias y demasiados pacientes buscando cita." Probablemente es un excelente endodoncista y mi queja no es por la fecha, es por el mal servicio al cliente de su equipo, el que por las reseñas viejas, usted no ha atendido. "Le deseo suerte buscando un buen endodoncista. Dr. Raymond Halais." Gracias! Con la misma rapidez que contestó a mi reseña, debió haber atendido el problema de servicio al cliente de su oficina. Al final redunda en más o menos pacientes para usted. Usted se imagina lo incómodo que fue el trato para primero, entrar a dejar una mala reseña (algo que no me gusta hacer) y segundo, contestarle. Busque endodoncistas en Google Maps para que vea que los demás tienen sobre 4 estrellas, casi 5. Tome cartas. Si usted da un servicio A+, debe exigir lo mismo de su equipo. Le deseo lo mejor. (Translated by Google) 0 Customer service. Unfortunately it is not possible to give 0 stars. They are not available to clarify doubts and what they want is to dispatch the patient. If that is the treatment one receives from the … More

I should of viewed these review before calling to be ready on what to expect.. the lady who took my call was very rude and not helpful at all! Astonishing…

(Translated by Google) Bad service in communication. It's not about dating, it's about whoever calls the most amazing times. (Original) Mal servicio en comunicación. No es por citas es por quien llame más veces increíble. (Translated by Google) Bad service in communication. It's not about dating, it's about whoever calls the most amazing times. … More

(Translated by Google) Apparently in some of your reviews I am not the only one with an opinion regarding your workforce. Being friendly does not cost anything you have to be careful with the words that refer to the public. It is my opinion: (Original) Por lo visto en algunas de sus reseñas no soy la única con una opinión respecto a su personal de trabajo. Ser cordial no cuesta nada hay que tener cuidado con las palabras que se refieren al público. Es mi opinión: (Translated by Google) Apparently in some of your reviews I am not the only one with an opinion regarding your workforce. Being friendly does not cost anything you have to be careful with the words that … More

(Translated by Google) Automated, Not very informative, Not at all friendly. The receptionist is a true "love". ???? He did his job I hope not to come back. (Original) Automatizados, Poco informativo, Nada de amable. La recepcionista es todo un "Amor". ???? Hizo su trabajo espero no volver. (Translated by Google) Automated, Not very informative, Not at all friendly. The receptionist is a true "love". ???? He did his job I hope not to come back. … More

(Translated by Google) Excellent service, very friendly staff and excellent Dr Halais, good job. They comply with the COVID protocol, very clean office. Recommended. (Original) Excelente servicio, personal muy amable y el Dr Halais excelente, buen trabajo. Cumplen con el protocolo de COVID, oficina muy limpia. Recomendado. (Translated by Google) Excellent service, very friendly staff and excellent Dr Halais, good job. They comply with the COVID protocol, very clean office. Recommended. … More

(Translated by Google) Dr. Halais and his staff are very professional and caring. This is the second time I have been to him and both experiences have been excellent. This second was an emergency and they solved my problem quickly. 100% recommend. (Original) El Dr. Halais y su personal son muy profesionales y atentos. Ya es la segunda vez que voy donde él y ambas experiencias han sido excelentes. Esta segunda fue una emergencia y me resolvieron mi problema rápidamente. 100% recomendo. (Translated by Google) Dr. Halais and his staff are very professional and caring. This is the second time I have been to him and both experiences have been excellent. This second was an emergency and they solved my problem quickly. 100% … More

(Translated by Google) Excellent thanks for attending to my daughter's emergency. (Original) Excelente gracias por atender la emergencia de mi hija. (Translated by Google) Excellent thanks for attending to my daughter's emergency. … More

This user rated the provider, but did not write a review

(Translated by Google) Excellent (Original) Excelente