Patrick A Costello

Only make an appointment at Costello Eye in Watertown if you are willing to wait in an over crowded waiting room ALL day. My appointment was first thing in the morning and 3 hours later I left because I had not been seen yet. There were many others who had been there as long and waiting patients were over flowing into the outside hall. They are not busy because they are good. They are busy because they over book.

Only make an appointment at Costello Eye in Watertown if you are willing to wait in an over crowded waiting room ALL day. My appointment was first thing in the morning and 3 hours later I left because I had not been seen yet. There were many others who had been there as long and waiting patients were over flowing into the outside hall. They are not busy because they are good. They are busy because they over book.

Doctor, Staff and facilities are all topnotch. Can't say enough good things about Dr Costello. I felt very comfortable and was in good hands.

I had cataract surgery on both eyes. The Staff and Dr Costello were amazing. I have an anxiety disorder and they explained everything to me and made me feel at ease and comfortable. Dr Costello asked me if I understood everything and if I had any questions. He took his time with me and really cared about me and my well being. I never felt like he was rushing me to get to his next patient. I strongly recommend him to anyone seeking and excellent eye specialist.

I had cataract surgery on both eyes. The Staff and Dr Costello were amazing. I have an anxiety disorder and they explained everything to me and made me feel at ease and comfortable. Dr Costello asked me if I understood everything and if I had any questions. He took his time with me and really cared about me and my well being. I never felt like he was rushing me to get to his next patient. I strongly recommend him to anyone seeking and excellent eye specialist.

Had cataract and lens implants done in both eyes. Was treated with kindness and compassion by all. Dr Costello and his staff took the time to explain all the options available and did not put any pressure on you to pick any one procedure option over another. He left it up to you to make the choice. He has several office locations that is very convenient. Follow his pre and post open instructions and you will be very happy with the outcome.

Doctor was very thorough on explaining what will be done and what was important for me to do before and after surgery. He is very professional and friendly. I am so happy with the outcome of my cataract surgery.

I’m so pleased and grateful I chose Dr. Patrick Costello for my eye care, and I would not hesitate to see him again in the future if the need arises. The staff is knowledgeable and efficient. Wait times are reasonable.

He is very informative, personable and thorough. Wait times are average or better, and care is optimal.

Excellent care and service by Dr. Costello and his office staff in Watertown, NY. My cataract surgery was a snap. I recommend him highly and would seek his assistance for additional future eye care!!

Had both eyes done. Impressed by Dr. Patrick Costello and staff. Haven't had like this in 50 years. Thank you.

Very caring and knowledgeable Dr.

Would recommend Dr. Costello. He did an excellent job and was very friendly and professional. Great results from my cataract surgery

Cataract surgery - both eyes. Procedure was well explained and totally painless. Doctor and staff very friendly and extremely efficient.

I went to see the Dr., and was told I have a aggressive cataract. He answered all my questions, the nurse left a number in case I had any other questions. I would highly recommend him, there service before and after was a class act.

Dr. Costello and his staff are 1st Class !! This is the place to go for cataract surgery and more... Everything works like clockwork. The office staff is excellent, the surgical staff is top-notch and Dr. Costello is a seasoned professional with a great personality.. You can't go wrong..

Exceptional, professional and skilled care. The staff at both the New Hartford office and at the Griffiss surgery center were very kind, personable and treated me well. Dr. Costello did an amazing job! Prior to cataract surgery my vision was 20/400+ and after both eyes were done they are now 20/20 for distance. I only require reading glasses which I expected. Excited to live this new life with "perfect," vision. I opted for the laser and although it's pricey (insurance doesn't cover the cost of using the laser) it is well worth it. Would recommend.

Doctor Patrick Costello very professional doctor answer all your Questions. He takes this time with you very well manner staff is wonderful would recommend him to anyone surgery went well I could see again very Very very happy.

I am a patient of Dr Patrick Costello. He has removed cataracts from both of my eyes. I can not believe the difference in my eye sight. Everything is brighter and clearer, I now have 20/20 vision. I would diffidently recommend Dr. Costello. He and his staff took very good care of me, every step of the way. I would say I was very happy with the professionalism and care I received.

I am very pleased with Dr. Costello and his staff after two cataract surgeries. Not pushy, provided the information I needed to make my decision.

My experience with Dr. Pat Costello was excellent. I cannot imagine more perfect results. I had laser surgery in both eyes to remove cataracts and am extremely happy with the results. The office staff is friendly. They listened to my questions and explained the answers well without making me feel rushed. Dr. Pat Costello is very friendly, professional and doesn't make you feel intimidated when you ask a question. I highly recommend him to family and friends.

Had successful operation and follow up visit. This was for my right eye. Dr. Costello and his staff and team did a great job!

Very friendly staff and Dr. Costello didn't rush through exams and constantly asked if I had questions. I felt everyone cared about my comfort level and care.

I had laser surgery to remove cataracts from both eyes. I highly recommend Dr. Patrick Costello.

Dr Costello is excellent. Very professional and skilled. I never felt that he was rushing. Always attentive, always explaining what to expect, and took the time to ask if I had any questions.

I would definitely recommend Dr.Costello my eye surgery was professional and I was scared after my surgery on one eye next week I went back to have my other eye done. MY recovery was a walk in the park and I can see perfect with my vision in both eyes. He has great beside manners. Very happy, thank you doc. Phyllis A. Fraccola

Had to have a cataract removed. Everything from first appt. to last was very professional and everyone seemed to care about you.

Dr Costello is courteous and professional. He has provided excellent care to me for many years. Preserving my vision. I recommend his care in the strongest terms possible.

Dr. Patrick A. Costello is very professional and did an outstanding job on the removal of my my cataracts in both eyes. I one would recommend him to anyone who has eye concerns.

I recently had laser cataract surgery on both eyes. Dr. Costello was very thorough in his explanation of the procedure, as well as gentle during the surgery and each subsequent follow up visit. I felt as though he really cares about the well being of his patients. I certainly would recommend him highly. Also, his office staff was very friendly and professional

I would highly recommend Dr. Costello and staff. I had two cataracts removed,two weeks apart, the professionalism, caring and friendly staff made my experience A-1. The best part,I see great!! AMM August 6,2020

In the midst of the COVID-19, the office procedures to keep everyone safe were beyond expectations. Strict adherence to distancing in waiting room and temperature checks upon entering building. At the Surgery Center exhibited a very safe environment. Entire Staff very professional reflecting on that of Dr. Costello.

Dr. Costello performed cataract surgery on me. The outcome is more than I could have hoped for. I now have 20/20 vision thanks to DrCostello's skilled surgical abilities. I would highly recommend him to anyone needing an eye doctor.

Just had cataract removal and can’t say enough positives about the pre-surgery consultation, the actual procedure and the follow-up appointments. Dr Costello and staff were wonderful and I can see again. If I ever need the other eye done....I’ll be back.

Doctor Patrick Costello is the "true Professional" both in the Office and most importantly in the Surgical Suite. Surgically , he repaired both of my lower and upper eyelids with fantastic results. Dr. Costello fully explained the entire procedure, process and recovery which allowed me to make my decision to move forward and again be able to see clearly. I decided to schedule 3 Surgery days to correct the 4 eyelids (Lower/Lower/Both Upper). The first Surgery was the day before Thanksgiving 2019 which went very well. Doctor Costello found time on Thanksgiving to give me a call to ensure that I was okay (that call made my day). Both Doctor Costello and his Staff at the Office and the Griffiss Surgery Center were friendly, caring, knowledgeable, and responsive every step of the way. Again, many thanks Doctor Costello!

My experience with Dr. Costello, his office staff and everyone at the Griffis Surgery Center was perfection. I would highly recommend Dr. Costello to anyone looking for a great eye doctor.

I would highly recommend Dr. Patrick Costello to everyone! He removed cataract last week and the very next day there was a huge improvement in vision. This week during the follow-up visit I was informed that everything looked great. My vision has improved greatly! There was absolutely no pain at all during and after surgery.

Dr. Patrick Costello is an excellent doctor. He is very professional and friendly. He explains everything very clearly. I would recommend him to my family and friends. His staff is also friendly and professional.

The best in the field! Explains every procedure and what to expect. Highly recommend Dr. Costello.

Dr. Patrick Costello is an excellent surgeon and physician. He is patient, kind, informative, and knowledgeable. He eased my anxiety prior to surgery and seven days post-surgery my vision is 20/20! The entire staff at the surgical center and in his office are professional and considerate of one's needs. I recommended Dr. Costello to everyone!!

HAVE HAD A GREAT EXPERIENCE WITH DR COSTELLO NO PROBLEMS , VERY FRIENDLY STAFF, HE EXPLAINS EVERYTHING SO I CAN UNDERSTAND. WOULD DEFINITELY RECOMMEND HIM TO OTHERS.

Excellent care from beginning to end.

Dr. Costello is very polite and caring. He explains everything and helps big time in alleviating any anxiety abut cataract surgery. His staff is great and so is scheduling.

My experience with Dr. Costello and his staff were great. He was very comforting and friendly. He answered all my questions with a positive attitude, as well as his aids were also very sociable and friendly and very comforting. The only complaint that I had was the wait period seemed very long and others seemed to feel the same way. Other than that I would highly recommend Dr. Costello.

Has been very attentive to me and always concerned about my health. His office staff is outstanding

Excellent care. Always a thorough and careful examination. My recent cataract surgery was performed expertly with a great outcome. Dr. Costello explains with great clarity what he finds and what actions that are to be indicated.

I have had 2 cataract eye surgeries in the last month, one for each eye. He follows up with his patients on a weekly basis for the first few weeks after surgery. He is very professional and is very knowledgeable in his field. I trust him to make the best decisions for the health of my eyes and highly recommend him to anyone.

Dr. Costello is very professional, caring and thorough. I recently had laser cataract surgery and was very pleased with the results. His office staff as well as the staff at Griffiss Surgery Center are friendly and professional.

Dr. Costello is very professional and pleasant. i am extremely happy with his work and the outcome of the surgery ! I highly recommend Dr. Costello

I was very pleased with my results. Would definitely recommend!

Dr Patrick Costello is not only an outstanding surgeon, but also a committed patient-friendly doctor. He performed ptosis surgery on my eyelids due to drooping lids causing ingrown lashes. I was awake during surgery and he chatted with me, keeping me at ease while performing the surgery. My eyes look great, I no longer have lashes that part in the middle and I look younger! Everyone in his offices (I’ve been to Rome and New Hartford) and at the Eye Surgery Center is friendly, efficient and committed to their work. I cannot say enough about this wonderful surgeon and his team!!

Dr. Costello is a kind, caring, and extremely intelligent professional who does the very best for his patients. His office staff is efficient and, in spite of a very busy schedule from the vast number of patients they see on a daily basis, keep the process moving right along at the best possible rate. I am extremely happy to be a patient at Costello Eye nCare,

I have corneal erosion syndrome which Dr. Costello took the time to actually draw out a picture to explain to me what it was, what it does, and how to control it. I had cataracts and was EXTREMELY nearsighted. He performed cataract surgery and lens implant. I see 20/20 now. His staff in both the Rome and New Hartford offices are very proficient, and friendly. As a side note, Dr. Costello is quite good looking.

I am very well pleased with Dr. Costello and all of his staff. They go above and beyond to do a wonderful job.

The cateract removal was not painful and went very fast. It is so nice to be able to see things clearly.

Dr Costello is excellent at what he does. I have been his patient for many years.I trust him without a doubt. I would recommend him to anyone.

Dr. Costello is friendly, proficient, has a great office and clinical staff. The wait was normal for such a busy practice, and a short delay was explained satisfactorily.

Dr. Costello is knowledgeable and proficient . He explains everything in detail and answers any concerns. I just had cataract surgery and I'm extremely pleased with the whole procedure and recovery. I see so much better now and Dr. and his staff made me feel comfortable and assured. Dr. Costello did my right eye aprox. 4 years ago. This time I opted to have the laser assisted on my left eye. While more expensive, I'm very pleased with the whole experience. I would highly recommend Dr. Costello as he is kind and compassionate. He's all about your safety and well being. He knows his business. I do have to also compliment his office staff this time as the wait time was so much better than 4 years ago.

He is an excellent Dr. and I would recommend him highly!

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