Dr. Patria Ramona Gonzalez

Horrible place! The doctor called me crazy while I was sick when I didn't even know what was wrong with me. I was covid positive. They misdiagnosed told me i was fine and sent me to work with no note. They don't know what they are doing or know how to speak to people with respect. They don't answer the phones when you call. They send it straight to voice mail clear sign the office is out of whack. They also don't know how to fill out paper work for me to retuen to work. They don't properly diagnose. I was covid positive the doctor told me that I should go to work. I had covid they said I was pregnant andi was fine to return. They found me covid positive in Montefiore hospital and New York Presbyterian. These people are nasty and uneducated and obviously dont know what they are doing. In my opinion they are all crazy to even take pateints; I do not recommend. God forbid I go there for a so called spa treatment. I personally would not trust them. Rather go downtown for real spa treatment. Groupon has better options honestly and better prices. I rather change my primary for family practice. No doctor is useful and front desk hangs up on people and sends them to an answering machine that doesn't work anyways like they dont . Please anyone has issue with them do like me and report to better business bureau also the medical review board Since they don't want to answer pateints. Then the community doesnt need them as well. There are real doctors who actually care out there and better places. Not places that just want to milk peoples insurance. Alot of people agree and told me they weren't trying to be snobby but would never mess with any doctor in this s@#t hole! Its not the same was better many moons ago.

(Translated by Google) Today I had one of the most horrible experiences with the doctor from the office of Patria González. The secretary rudely spoke to me, yelling, saying that I had no appointment. I tried telling her that I had called several times, before I went to the office the call center transferred me and no one answered, so she gave me an appointment for 11:00 a.m. When I entered the doctor's office, he yelled at me saying, I can't speak to his employee in that manner, he didn't even let me speak or explain myself and he snatched the phone from me and stood up from his chair and with all his strength he grabbed my arm, in which is hurt me, because I recently had surgery. He just didn't care about me and he forcibly took me out of the office and said that he was not going to attend to me. It is a place that does not have professionalism. I did not find a manager or a representative of the place that would take action in the program. I recommend not to go here because it's not an environment that's safe. Today I had the most horrible experience with the Doctor from the González homeland office, the secretary spoke to me yelling that I had no appointment I told her that I had called several times before going to the office, the call center transferred me and no one answered so she gave me an appointment at 11:00 a.m. when I entered with the doctor, he yelled at me that I can't speak to his employee, he didn't even let me speak and he snatched the phone from me and stood up from his chair and with all his strength he grabbed my arm because I have surgery He just didn't care about me and he forcibly took me out of the office and said that he was not going to attend to me. It is a site that does not have professionalism. I did not find a manager or a representative of the place that would take action in the program. I think that you cannot go to a place so where your life is in danger (Original) Today I had one of the most horrible experience with the doctor from the office of Patria González. The secretary rudely spoke to me, yelling, saying that I had no appointment. I tried telling her that I had called several times, before I went to the office the call center transferred me and no one answered, so she gave me an appointment for 11:00 a.m. When I entered the doctor’s office, he yelled at me saying, I can't speak to his employee in that manner, he didn't even let me speak or explain myself and he snatched the phone from me and stood up from his chair and with all his strength he grabbed my arm, in which is hurt me ,because I recently had surgery. He just didn't care about me and he forcibly took me out of the office and said that he was not going to attend to me. It is a place that does not have professionalism. I did not find a manager or a representative of the place that would take action in the program. I recommend to not go here because it’s not an environment that’s safe. Hoy estuve la experiencia más horrible con el Doctor de la oficina de patria González ,la secretaria me habló gritando que no tenía sita le dije que había llamado varias veces antes ir la oficina el centro de llamada me transfiero y nadie contestó entonces me dió una cita de 11:am cuando entre con el doctor me gritó que no puedo hablarle mar a su empleado, no me dejó ni hablar y me rebato el teléfono y se paró de su silla y con toda su fuerza me agarro de un brazo que tengo una cirugía recién no le importo y a la fuerza me saco de el consultorio y dijo que no me iba atender es un sitio no tiene profesionalismo no encontré ni una manager ni un representante de lugar que tomara cartas en el programa pienso que no se puede ir a un lugar así donde tú vida está en peligro

Scheduled an appointment last week. Today I attempted to follow up over the phone and was hung up on due to a language barrier (guy on the phone didn't speak English.) Ok. Quite unprofessional right off the bat. I can forgive a language barrier but getting hung up on so abruptly really made me raise my eyebrows. I called back an hour later and spoke with an English speaker, but was told my name wasn't in their system. So I missed my appointment. Or rather my appointment was never scheduled in the first place. Super concerning, bordering on disturbing given that this is an institution that deals with peoples health. Rarely do I take time out of my day to write negative reviews but for this establishment I make an exception. Medical needs are not a joke and should be handled professionally. I've visited taco stands more professional than this medical practice. If you're having health problems, take em to a better clinic. This place does not deserve to be in business.

If I could rate this office a zero, I would. All due to Dr. Barrett. He is the worst doctor. I’ve been trying to speak to Dr. Barrett for a month about my mother’s health and he refuses to speak to me. I’m also her proxy. As per a staff member, he doesn’t want to speak to me and she recommended a different doctor because this is a recurring issue with him. Extremely unprofessional. I’m looking for a different practice for might mother. As well as legal advice.

If I could rate this office a zero, I would. All due to Dr. Barrett. He is the worst doctor. I’ve been trying to speak to Dr. Barrett for a month about my mother’s health and he refuses to speak to me. I’m also her proxy. As per a staff member, he doesn’t want to speak to me and she recommended a different doctor because this is a recurring issue with him. Extremely unprofessional. I’m looking for a different practice for might mother. As well as legal advice.

Very terrible services with the front staff horrible treatment to the customer

Raised their medical cannabis consultation fee from $200-$300 … after it was legalized. That’s offensive.

Dr Patria is a great Doctor, “however” the staff horrible! No respect for the patients , she needs a whole set of new people, management even Doctors that are gonna put care as she does into the patients

She is no longer in the 232 Sherman Ave. location. This "spa" place was not upfront and did not communicate to my senior citizen mother that Dr. Gonzalez does not see patients in this location. Mother was mistreated in this location and assigned doctor, against my mother's wishes, and did not provide my mother the help she needed. Misleading patients is not appropriate nor ethical.

If it would it be 0 Stars, that's exactly what this PLACE need for FEEDBACK!! the Front Desk is a Mess, there's not professionalism at all, not Courtesy, Not Bedside Manners!! This place is Terrible!! Please Dr. Patria you are on the road to lose all your Patients!! NEVER AGAIN!!

They never know what they doing. For lab results the waiting time is more than a week. I did a pregnancy test and even after a week they didn’t have it ready. The guy in their office always with an attitude and most of the ladies behind the computer. I went to fill out a physical from work and they having all my information updated and results they still tested me again. They never know what they doing. For lab results the waiting time is more than a week. I did a pregnancy test and even after a week they didn’t have it ready. The guy in their office always with an attitude and most of the ladies behind the … More

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This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

(Translated by Google) My experience with the medical office has been very frustrating not with the medical staff but with the supposed manager of the doctor's office, the first time I visited the office after my doctor left, he almost hit me and the nurse why I went to the bathroom screaming like crazy and today he called for my refill and asked me the name of the medicine and I told him to look at the computer that says there what I take for blood pressure and he almost also hit me on the phone because I told him to put the nurse they had before (I did not know that the nurse already worked there) gave them a fit of hysteria and screaming like crazy stop, stop, stop! and hung up the phone, I do not know how that person can deal with patients, I'm not willing for anyone to yell at me, that's why I'm looking for another doctor, that person has no respect for the patients who feed them. Luckily for her that she didn't come out when I went to look for her at the medical office, I liked the doctors but that one that doesn't you know how to speak but to shout I can't stand it. (Original) Mi experiencia con la oficina médica ha sido bien frustrante no con el personal médico sino con la supuesta encargada de la oficina de la doctora,la primera vez que visité la oficina después que mi doctor se retirará casi me pega a mí y a la enfermera por qué yo pasé al baño gritando como loca y hoy llamó para mi refill y me pregunta el nombre del medicamento y yo le digo que mire la computadora que ahí dice lo que tomo para la presión arterial y casi también me pega por teléfono porque le dije que me pusiera la enfermera que tenían antes (no sabia que la enfermera ya trabajaba ahi) les dio un ataque de histeria y gritando como loca ¡para,para,para!y colgó el teléfono,yo no se como esa persona puedes tratar con los pacientes,yo no estoy dispuesta que nadie me grite por eso ando en busca de otro doctor, esa persona no tienes respeto los pacientes que les dan de comer.la suerte de ella que no salió cuando fui a buscarla a la oficina medica,me gustaron los médicos pero a esa que no sabes hablar sino gritar no me la aguanto. (Translated by Google) My experience with the medical office has been very frustrating not with the medical staff but with the supposed manager of the doctor's office, the first time I visited the office after my doctor left, he almost hit … More

run away

My cousin referred me to doctor patria González in the 435 fort Washington location and my doctor was retiring so I decided sure let me try this doctor out since my cousin said she was real good. I made an appt, I get to the place and show my insurance card and the lady who I assume is in charge of the insurance looks at it and tells me I have an office visit charge of $150 to see the doctor. I’m shocked and tell her if she can enter it in her system to confirm if that’s the actual price because she was giving me this information by just looking at my card. We go back and forth a couple times. I’ve never heard of an office visit copay being $150! To get your physical and blood work and all. So I call my insurance and she goes yeah, that’s not right I can speak to someone there if you’d like. I pass her the phone and she was told to put it in her system and it would show her the actual amount JUST LIKE I INITIALLY told her and she hands me back the phone and says: “next time, show us the right card”. As if you could have 2 completely different insurance cards, I was in the app for the insurance through my employer. I literally told the receptionist go ahead and cancel my appt please and thank you and walked out. This is who they have working here, someone who just says what she thinks is right and even when she’s proven wrong blames it on the patient as well. HORRIBLE. ATROCIOUS! I will make sure to spread the word. That’s the face of the doctor, first thing we see when we try to be seen and that’s what happens. I’m the type of person that first impression is everything & that was horrible of her to do. Waste my time THEN try to blame it on me. Lost a patient and a lot of referrals from around the area. My cousin referred me to doctor patria González in the 435 fort Washington location and my doctor was retiring so I decided sure let me try this doctor out since my cousin said she was real good. I made an appt, I get to the place and show … More

This goes for the FORT WASHINGTON location. Doctor Patria Gonzalez, i hope you can see this message.. your front desk manager is going to ruin your reputation. To the point where she had the audacity to tell me, that she can talk to YOUR PATIENTS HOWEVER SHE FELLS LIKE IT. WITH NO RESPECT. And that i can take my parents to another doctor, like really...?? PLEASE, if you need a primary doctor for a love one or family member do not go to this facility. THIS IS A Terrible place. The manager or the lady that runs the front desk is not doing her job and is not helping Dr Gonzalez reputation. That lady is heartless, Shes Terrible, has no considerations toward the elderly. Doctor GONZALEZ SHOULD DEFINITELY FIRE HER. IF NOT, SHE WILL END UP WITH ZERO PATIENTs. THIS PLACE NEEDS TO BE REPORTED TO THE CITY. This goes for the FORT WASHINGTON location. Doctor Patria Gonzalez, i hope you can see this message.. your front desk manager is going to ruin your reputation. To the point where she had the audacity to tell me, that she can talk to YOUR … More

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This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

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Highly recommend Dr Gonzalez, she’s the best hand down

Great service and staff is very friendly! They are always on top of my annual visits.

My experience in this office was excellent, the doctor Patria Gonzalez is very gentle, very human and helpful, cares enough about her patients, gives her follow up, and is very persistent, until she gets the result obtained there by your side. God has many years of life to continue to help our community as it has done so far. He has a very noble heart. My experience in this office was excellent, the doctor Patria Gonzalez is very gentle, very human and helpful, cares enough about her patients, gives her follow up, and is very persistent, until she gets the result obtained there by your … More

Dr. Patria Gonzalez & her staff were beyond professional & accommodating to all my needs & questions. These bad reviews I've read, make no sense & seem fake. I'm not one to even write reviews but her exceptional service was to brag about, so I need to give credit where it's due. I've experienced care in both offices & they both were pleasant experiences. Both office managers Dalia & Julie gave me their number & told me "do not hesitate to call if I'm not feeling well or have any questions about medications". Dr. Patria Gonzalez were one of very doctors that stayed opened during the entire pandemic & does not get enough credit. I would recommend her to any family member or friend. Dr. Patria Gonzalez & her staff were beyond professional & accommodating to all my needs & questions. These bad reviews I've read, make no sense & seem fake. I'm not one to even write reviews but her exceptional service was to brag about, … More

The staff is Amazing!, the place is clean. I had to wait two hours to be taken care off even thought I was early for my appointment The male doctor who does the internist work for dr, Gonzalez was absolutely awful and condescending. Sadly, Dr. Gonzalez chose to work with him and therefore gets the blame as well. I would stay away from her practice.

Made you feel comfortable during the visit

I normally venture out of Inwood to get the BEST customer service, and it never fails. I should have gone with my initial instinct. Highly unprofessional receptionists. Save your time and energy and go somewhere with more diversification. I normally venture out of Inwood to get the BEST customer service, and it never fails. I should have gone with my initial instinct. … More

Petty personnel (perfect alliteration to describe the "medical staff" that work here) although I will say the guy at the front desk is accommodating and welcoming, unfortunetly that does not apply to the female Medical Assistants working here. On my very first day visiting the office I was met with two very disinterested and condescending Medical Assistants. Upon returning today the female that I will assume works in the back preforming minor medical duties such as TB shots and what not simply stared at me intentionally -- (going out of her way to stare and face my direction all while smiling). I would love to ask her what 40 year old has the time of day to be so petty, time to get a grip of life lady. ???? Petty personnel (perfect alliteration to describe the "medical staff" that work here) although I will say the guy at the front desk is accommodating and welcoming, unfortunetly that does not apply to the female Medical Assistants working … More

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

(Translated by Google) Dr. Patria Gonzalez is very professional and a very good quality of attention. I recommend them! (Original) La Dra Patria Gonzalez es muy profesional y una calidad de atencion muy buena.Les recomiendo! (Translated by Google) Dr. Patria Gonzalez is very professional and a very good quality of attention. I recommend them! … More

I had an emergency and conducted a televisit with Dr. Barrett. It was a smooth and easy process and he called my prescriptions in to my pharmacy. EXCELLENT SERVICE!

Dr. Gonzalez is a top of the line doctor. She has a 360 view of your health and can solve all your problems. The office and doctors team is great and they are bilingual too.

As a male patient I felt very well treated and taken care off. Dr. Gonzalez is the most honorable MD i 've met. No fooling around and right to the problem.

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This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

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This user rated the provider, but did not write a review

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This user rated the provider, but did not write a review

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Disappointing, frustrating, and confusing.... Had a family assign doctor as primary care but the doctor has another assistant Doctor Nato running the show. Doctor is not well organized based on our interaction with him and with family member's chronic condition. Example after last visit tried to get doctor to return call to give an receive vital information no call backs answered. Finally had to locate another primary care that could give detailed attention. This place here is more geared towards spa an beauty treatments an the staff is friendly but as far as primary care goes I would not recommend. Disappointing, frustrating, and confusing.... Had a family assign doctor as primary care but the doctor has another assistant Doctor Nato running the show. Doctor is not well organized based on our interaction with him and with family … More

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review