Dr. Norine Tracy

The medical staff & front desk are great. Sarah in billing is awful. My husband & I have been patients for 20+ years. I had a $15 bill for a tele visit they never told me about. I have an FSA I struggled to use up at the end of 2021, so there is no reason I would not pay $15. Sarah said me not getting the bills was the mails fault, not hers and that I couldn’t come back. I was devastated & she didn’t care at all. Told me to go to urgent care. I was never late on a payment & had a credit for over paying for some time. No bills. No call. Just shown the door. I cannot believe Dr. Tracy knows her patients are being treated this way.

Dr Tracy and her staff are wonderful. They really care about their Patients and listen to them. They take the time to answer questions. Dr Tracy works hard to find out the cause of a patients problems and develop a treatment plan with the patient and their family. Dr Tracy and her team does a magnificent job of managing complicated patients and ensuring all their physical, mental, emotional and spiritual needs are met. She does an outstanding job coordinating her patient’s care. You rarely find doctors like this in the world anymore and we are so lucky to have Dr Tracy and her team caring for our community. Dr Tracy and her staff are wonderful. They really care about their Patients and listen to them. They take the time to answer questions. Dr Tracy works hard to find out the cause of a patients problems and develop a treatment plan with the … More

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Very disappointed with Dr. Tracy. Called to get something for chest congestion and did not receive a call back from no one since morning. Not feeling well will look for another Doctor

She IS a TOP NOTCH PHYSICIAN !

Been a patient of Dr. Tracy's for over 25 years. She has been a wonderful physician who has worked with me as a team. Whatever my concerns or health issues she listens to understand them before recommending a treatment plan, which again, we work on together. I highly recommend her and her practice! Been a patient of Dr. Tracy's for over 25 years. She has been a wonderful physician who has worked with me as a team. Whatever my concerns or health issues she listens to understand them before recommending a treatment plan, which again, … More

I only picked one star because there is not a lower grade. Their reception is the most rude individuals I have ever dealt with. When I asked to speak with Dr Tracy about her staff, I was called by another person who apologized and said she'd dig into it. I had an issue that required follow up and almost a week later I received a call that I need to find another primary care physician because they were discharging me as a patient. Business must be so good in Fowlerville you can treat your patients like garbage then "fire" them when they complain about your poor service.

Dr. Tracy was always too booked so I was seen by her last female nurse practitioner 5 years ago. At my annual physical, even though I had told the receptionist upon making the appointment, the nurse that took my vitals and the nurse practitioner that I would NOT be getting any gynecological physical with them she tried to coierce me into getting one and then was angry I denied it. She did not complete my physical. I sent Dr. Tracy a complaint letter and never heard back from her. Done with them

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VERY Rude LISA who was working front deck. Extremely confrontational !!! I will never go back to their as they are very unorganized and many of them are rude. I'm hoping to convince my family as well.

We ve loved going here.

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This user rated the provider, but did not write a review

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I had been a patient with Dr. Tracy for close to 15 years. I watched the staff turn away another patient for his prescription because he owed a balance. The front office staff and the care has been going downhill over the past 2-3 years. I've already found a new primary care physician and will not return to Dr. Tracy's office ever.

Dr. Tracy was very professional in her field of medicine. She explained to me in terms I could understand. Her staff is very kind too.

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I've been a patient of hers since she came to Fowlerville, I describe her as caring, knowledgeable and informative and will continue to consider her to be my Dr. even that I have moved 154 miles away from Fowlerville. R

Schedulers should be fired. Every dr in that office is afraid to treat pain with proper medicine except dr tracy which they canceled my appointmet with her because they overbooked after i took day off from work so had to go elsewear. Now they will not fill a current prescription refill. Im done with this office and so angry st them.

I used to love going to Dr Tracys office. Now its seems like u r more of a burden than a paying patient. What is going on, really? What has happened to hospitality. U can't even get an appt with her unless u can wait over a month. Seriously!!

I had been a patient of Dr. Tracy since she came to Fowlerville. The last time I saw her, she came in the room with my chart, about 3 thick, and thought I was a new patient. I've waited in the waiting room for 45 minutes before when a drug rep came in and was taken right back with the receptionist saying sure, she has time for you right now! I left, my time is important too. They then charged my insurance for an office visit. Oh I don't think so! I threw a fit, charge was reversed.

I scored the time with the patient poor. Although for the 1st visit Dr. Tracy spent a lot of time listening to my wife. But when making an appointment today, was reprimanded by the office staff because my wife took so much time with the doctor. I do understand time as it is also valuable to Non-MD's. But do not make the patient feel like a burden. Weeks of intolerable insufferable pain is enough to deal with than rude people.

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A patient of 10 years, I was shocked at the service I received today. I was in 2 weeks ago for a sinus infection. The Dr. Who saw me advised that if the antibiotics are not working at 7-10 days to call & not any sooner bc it takes that long for them to work. I called thinking he would call in a script, but they said to set an appt. I did. In the past 10 years, it has always been if you come in within a few weeks for same thing no charge. They said must charge me bc more than 2 days since visit.

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I have been a patient of Norine Tracy for over 15 years. She is one of the most compassionate and intuitive persons when it comes to understanding the patient's concerns and subsequent treatment protocol. We need more doctors of her caliber.

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