Michelle R De Vera

To finish my first review after talking to the office manager. She told me that she never said to look elsewhere for care. I told her the problems I was having, that no-one including herself wasn't reading chart notes. They say dr. De Vera was aware of my messages but I don't believe this. They lied about so much including the office manager(Rebecca). I was told I was no longer a patient, because I was disrespectful to her staff. But all I asked for was for past chart notes to be read before giving out information. They kept getting stuff wrong. This office has made my mental health unbearable. I have messages that proves they are at fault, never read past notes, when I asked for office manager or dr. De Vera, to call they never did and now I keep trying to make a formal complaint with BJC, no one will call me back. The system never listens to the patients if they did someone from the corporation would have contacted me by now this is my only way to make someone listen.

To finish my first review after talking to the office manager. She told me that she never said to look elsewhere for care. I told her the problems I was having, that no-one including her wasn't reading chart notes. They say dr. De Vera was aware of my messages but I don't believe this. They lied about so much including the office manager(Rebecca). I was told I was no longer a patient, because I was disrespectful to her staff. But all I asked for was for past chart notes to be read before giving out information. They kept getting stuff wrong. This office has made my mental health unbearable. I have messages that proves they are at fault, never read past notes when I asked for office manager or dr. De Vera, to call they never did and now I keep trying to make a formal complaint with BJC, no one will call me back. The system never listens to the patients if they did someone from the corporation would have contacted me by now this is my only way to make someone listen.

Dr. de Vera is a wonderful doctor, understanding, patient, attentive, on the other hand her staff is very incompetent, inarticulate, and argumentative, refuses to listen about the patient's problems with medications, accuses patients of wanting pain medication for non-medicinal purposes, in response to simple questions, due to discrepancies from the patient files, which are not read, I requested several times to speak with the doctor and/or office manager and have been ignored in my requests, and in response to my latest request, the medical assistant Elizabeth has relayed a message to me, directing me to discontinue my patient care with Dr. de Vera, per the office manager due to my inquiries.

Dr Devera takes the time to Listen. I appreciate and highly recommend this dr. and her services.

I have never had a gynecologist as supportive as Dr. de Vera. She is the first one who listened to me and provider anything other than life changing options for the symptoms I was experiencing. She spent a lot of time talking and listening to me. When she gave me some options that had less side effects for my issues, I cried. I was thrilled to have someone finally help me. My horrible cramping and heavy periods are finally a thing of the past. During our last check-in, she made me promise to call if I had any hint of side effects and spent time chatting with me and getting to know me even better. I have never felt more comfortable with a gynecologist and have recommended her to every female friend I have. If you're looking for a smart, approachable doctor who will give you options and a lot of education/background, please consider Dr. de Vera.

I am a physician who considers herself lucky to have been assigned to Dr. DeVera when I was admitted to the hospital years ago with mastitis. Dr. DeVera is a thorough and knowledgeable physician. That would be enough to make me happy, but she is also a very caring person.

Love, love, love Dr DeVera! She always listens and is actually concerned about you! She is patient and kind as well! The Office staff is very cordial too!

I had a wonderful experience with Dr. De Vera. I have not always had good experiences with well-woman check-up exams and often find them uncomfortable and painful. However, I felt like Dr. De Vera really listened to everything I had to say, put my mind at ease, and was incredibly gentle, talking me through everything she was doing. It was the least painful exam I've had. I didn't feel as if she was rushing to the next patient, she answered all my questions. I highly recommend!

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I am a long time patient of this office. I had not been able to get in for a well appointment for a few years. They had me wait 6 months for a new pt appointment, changed it the week before and said they didn't when I went in. I was not seen and won't be back. Other little things over the years that made me uncomfortable but just stayed with it. I've had enough

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Dr. De Vera makes me feel comfortable and is easy to talk too. She listens well and I never feel rushed. She takes good notes as is always familiar with my history. After jumping around I finally found a doctor yo stay with.

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I have been going to Dr. DeVera for the past 25+ years. I wouldn't even consider going to anyone else. Visiting her is like visiting with a girlfriend. I would highly recommend taking your daughter to see Dr. DeVera for her first pelvic exam. She will make this very fearful experience into a much easier one.

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