Michael Joe Whiteley

I have found Dr. Whiteley, Bethany, Radar, and the entire staff to be highly professional. I have never had an issue with wait times, and I have found Dr. Whiteley to be extremely thorough and knowledgeable. He takes the time to provide detailed explanations you can understand.

Wish this doctor would go away. Saw him for about a year but after experiencing his vitamin scam found another doctor. He continues to send a bill for an appointment he says we made over 3 years after we left and (of course) did not show up for. His daughter (a doctor in his practice) continues the scam. Beware.

Dr is very knowledgeable, patient and kind. Dr Whiteley sat with me for a very long time, read my chart and knew my history which is very rare for Drs now. I would highly recommend this Dr to anyone. It’s hard to find Drs that take time to know their patients and spend time with them.

The care here is great. I honestly wish that I could rate the place higher. I have been late to work twice now due to having to wait over an hour passed my appointment time in order to get my medication refilled. My copay was refunded after leaving without being seen and the staff treated it like it’s a regular occurrence and non-issue. It is poor customer service to treat people as if they are at your whim rather than your customer/patient. The care here is great. I honestly wish that I could rate the place higher. I have been late to work twice now due to having to wait over an hour passed my appointment time in order to get my medication refilled. My copay was refunded after … More

Poor communication from front office staff, office "manager" is condescending to patients and staff, I have been a victim multiple times of waiting atleast 30 minutes to be taken to a patient room, my mother has waited an hour while she was sick, and an office policy of charging patients $25 to refill prescriptions(even at yearly well exams which are covered 100% by insurance). I have been a patient of Dr Whitely practice for 25 years, and I enjoy the care from Bethany. The facility is clean, new and up to date. I remember seeing Dr Whitely at his first location across 2920 when his wife was the manager and the ambiance and morale was inviting, caring and kind. Since being an adult, coming to appointments myself and being responsible enough to pay for insurance; this practice has lacked customer service and communication skills for the past 10 years. Luckily I am hardly sick but do come yearly for exams. Because of these issues and many times of giving chances i will be finding a new provider. Poor communication from front office staff, office "manager" is condescending to patients and staff, I have been a victim multiple times of waiting atleast 30 minutes to be taken to a patient room, my mother has waited an hour while she was … More

Excellent care, excellent bedside manner, and excellent service. Staff were friendly as well.

I just moved to Tomball from New York State. I am totally unfamiliar with the area and of course the second week after my big move I get sick as a dog. Needing to establish with a family doctor I took a chance on Doc Whiteley. I was extremely happy with my gamble. The front office staff was friendly. I didn’t have to wait more than 20 min or so in the waiting room. Once back in the room I was actually seen by the doc pretty quickly. He was not only extremely knowledgeable about my particular issue (and the other problems I brought up) but he had a great bed side manner as well. The dude was downright funny. I felt pleased with the entire experience. I got the “small town” sort of vibe from the place. I’ll be back :-) I just moved to Tomball from New York State. I am totally unfamiliar with the area and of course the second week after my big move I get sick as a dog. Needing to establish with a family doctor I took a chance on Doc Whiteley. I was … More

Been seeing Dr W. After many bad visits, wasting my time and money, I'm done, never ever going back!!

My dad turns 92 in a few weeks. He was prompt for his appointment, but had to wait an HOUR, before the nurse could see him. A courtesy call would have been appreciated.

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My 92 year old dad had to wait an hour for routine office visit. Will never go back.

Good doctor and staff

Dr. Whiteley is a wonderful doctor. He has been my doctor for over 20 years. The Nurse Practitioners who work with him are also excellent. His staff is always courteous and very friendly. His office manager was able to help me once with an insurance matter that saved me large amounts of money and it was greatly appreciated. My entire family enjoy using Tomball Familicare for our medical care. Dr. Whiteley is a wonderful doctor. He has been my doctor for over 20 years. The Nurse Practitioners who work with him are also excellent. His staff is always courteous and very friendly. His office manager was able to help me once with an … More

Terrible wait times, never on time even with early morning appointments, and no leniency in Rx refills even when they’re the ones who reschedule on you. It’s all about getting that copay, so expect to physically show up once a month if you need refills on any schedule II Rx. I was lied to about the “laws” pertaining to refills. The counter person said the law required 30 day in-person visits. I told her that I had been more than patient with their 30 policy, but I’ve always known my insurance carrier actually allowed 90-day refills and tele-visits. She then back-peddled and said it was the doctor’s personal policy and, despite they’re having to reschedule me twice in a row and regardless of the fact that I was out of my Rx as a result, they would not even allow me a week’s worth of refills to get me to the next date I could be seen. Whiteley and the nurses are great, but the clerical staff see you as nothing but walking wallets. They have no regard for your medical issues and no leniency when their own cancelations cause a disruption in your daily required medications. Not recommended. Terrible wait times, never on time even with early morning appointments, and no leniency in Rx refills even when they’re the ones who reschedule on you. It’s all about getting that copay, so expect to physically show up once a month if you … More

Dr Whiteley is far too old and incompetent to be running any sort of business, much less a Dr’s office. He needs to relinquish the reins to someone who has the mental capacity to handle the immense tasks a doctor is required to do on a daily basis. He forgets to call in prescriptions, never responds in a timely manner, and his office staff has obviously taken on the same mentality. Also, each time I have an appointment I am seen at least 1 hour past my appointment time. I have been using Dr Whiteley for many years now and I’ve finally had it. I highly recommend finding a different doctor….. You will be glad you did.

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Called to make an appointment and the receptionist ashley was very rude.

Called to make a new patient appointment for bloodwork before I start EMT basic and the receptionist, Ashely, was rude as hell. Based off majority of the Yelp reviews, I wouldn’t be happy at this office anyways. Absolutely will NOT be considering this office as my new primary doctor!

I've never had a "problem" with Dr Whitely or Bethany but the office mgmt is horrible. I've been a patient for over 10 years but after the last pissing match with the office manager over a $20 copay and how she somehow has enough access to my medical records to read from the notes and show that I shouldn't have brought up how I felt.. Dr Whitely and Bethany always ask you how you feel.. or if anything else has been bothering you lately. Then she asked why I got an STD test lol.. you've got to be kidding me.. so done with these people. I've never had a "problem" with Dr Whitely or Bethany but the office mgmt is horrible. I've been a patient for over 10 years but after the last pissing match with the office manager over a $20 copay and how she somehow has enough access to … More

I love this office.

Dr. Whiteley and his wonderful staff gave me excellent care. Would highly recommend!

Dr. Whitely , his physician assistants, and office staff have been completely Thorough in my treatment. Their conscientious in wellness care That keeps me staying healthy with Reminders. Everyone in Dr. Whiteley‘s office is pleasant kind caring and they all go the extra mile to make sure their patients are being treated well. Their professionalism is Impeccable! Dr. Whitely , his physician assistants, and office staff have been completely Thorough in my treatment. Their conscientious in wellness care That keeps me staying healthy with Reminders. Everyone in Dr. Whiteley‘s office is pleasant kind … More

Dr. Whiteley and especially Bethany Godsy NP was an absolute life saver. I was unstable when my Husband died and Bethany was the perfect person for me. I am and have been really good since Bethany started taking care of me The office staff are very compassionate and friendly. Dr. Whiteley runs a wonderful medical facility. Dr. Whiteley and especially Bethany Godsy NP was an absolute life saver. I was unstable when my Husband died and Bethany was the perfect person for me. I am and have been really good since Bethany started taking care of me … More

For 6 years our family of 5 have been coming to see Dr Whiteley and his staff. They are always happy and helpful. My wife's sister is special needs and they are great at working with her to make the visits as smooth as possible. We even have many of our extended family and friends going to see them now. Highly recommend Tomball Familicare for any medical needs! For 6 years our family of 5 have been coming to see Dr Whiteley and his staff. They are always happy and helpful. My wife's sister is special needs and they are great at working with her to make the visits as smooth as possible. We even … More

My entire family and my mom have been patients here for the past 6 years. The entire staff is amazing. I have never seen or experienced any of the negative things in the other reviews. You will get detailed attention to all of your concerns, and they are very flexible schedule wise to get you in for an appointment. This is a great family doctor for all ages. My entire family and my mom have been patients here for the past 6 years. The entire staff is amazing. I have never seen or experienced any of the negative things in the other reviews. You will get detailed attention to all of your … More

I have to honestly say it has been a few years since I've seen Dr. Whitely because I stopped. He literally made me feel as if I was a bother to him, I was beneath him. It's Doctor's like this that give the profession a bad name. I try and be polite and respectful but don't treat me like that, or anyone for that matter. Very sad ! I honestly have had no luck in finding a Doctor so far that seems to care if only for 15 minutes.

I love seeing Bethany and Dr. Whitely.. I even transferred my kids to them , the only issue I have ever had is the office staff - they are rude , inconsiderate and not very supportive at all - they also lack on calling you back - I do believe they say they will email requests to Bethany etc and when I call back ( when they should) to see if she had answered yet its always a no , or sorry she said this and that ! It does not sound like her at all - she is very understanding and listens

Dr Whitely and his NP are decent people.. Very disappointed in how rude his office manager is and attacks your character if you dispute a false claim. Changing Dr's at this point.

His portal is virtually impossible to navigate

DO NOT GO THERE!!! They just want to sell you their supplements and take your money. They have no concern about health care or a patience well being!

I do not recommend. The NPs are good but the front end staff is rude and seemingly without a clue. I have to wait days to get prescriptions called in. They are highly unorganized and inept.

This place is terrible from the dr to the receptionist! I was told wrong time when I made an appt and then kept waiting 1.5 hrs! Was not even put in room to see dr until I mentioned time. Dr wouldn't run bloodwork even after I told him it was severely overdue. "You'll have to come back for that", but prescribed rx that needed good liver values! Their motto seems to be "Keep them returning for more copays without really helping". It took a week and numerous phone calls to get them to send referral to different doc. This place is terrible from the dr to the receptionist! I was told wrong time when I made an appt and then kept waiting 1.5 hrs! Was not even put in room to see dr until I mentioned time. Dr wouldn't run bloodwork even after I told him it … More

We were looking for a new primary care after moving to the area. Had a 1050 appointment. Waited 30 minutes before even being given paperwork to fill out. Another 15 minutes later they wanted copay, but had to check and see when I would be seen. How can you be almost an hour behind schedule before lunch?!

Very clean office and the best PA’s in town!!

Office staff very helpful. Dr staff take all the time needed I feel like I matter. Fixed stats

Doc whitely is the best caring and loving doctor I’ve ever been to he takes pride in his customers he listens to you and explains what’s going on with you I’ve been going to see him sence 2001 and couldn’t of ask for a more loving caring doctor I would highly recommend him to everyone that needs a doctor also the staff there is the sweetest lady’s when I go in for my visit they all know me by my name and the most time I’ve had to sit there is about 10 min at the most before they call me back to the room and his office is the cleanest and most relaxing place so I just want to say THANK YOU doc whiteley May god bless you and your family for what you do keep up the excellent work ????????❤️???? Doc whitely is the best caring and loving doctor I’ve ever been to he takes pride in his customers he listens to you and explains what’s going on with you I’ve been going to see him sence 2001 and couldn’t of ask for a more loving caring … More

Awesome place! A group of medical professionals that actually listen to their patients and don’t let big pharma push them around! Can you imagine a Dr. thinking for themselves outside a textbook?! Incredible.

Dr whiteley has been our doctor for 33 years,if you want great Dr's that care about you and your family,dr whiteley and Dr Bethany godsey are the best.the office personal are kind and very helpful.I've always been taught to share wonderful things and I can't think of a greater thing to share. Thanks Robin Metting

I loved finally finding a Dr that doesn't push drugs! Dr. Whitely helped with my earache AND also helped me with preventative care! I don't take ANY RX and will only go see Dr's like Dr. Whitely. Thank you sir for giving the best care and most importantly prevention care!!!!!!!!!!!!!!!!!!!!

I’ve been seeing Bethany for 8 years and couldn’t ask for anyone better! Girls up front are always helpful. To the people who are complaining about the wait time here it is. I don’t mind waiting since the care I get is so personal! These doctors take their time with us and if you don’t thing the wait is for that then I don’t know what to tell you! 5 stars all the way!!! I’ve been seeing Bethany for 8 years and couldn’t ask for anyone better! Girls up front are always helpful. To the people who are complaining about the wait time here it is. I don’t mind waiting since the care I get is so personal! These … More

Dr.whitley is caring, compassionate and has a genuine professional staff that truly cares about their patients. Our family has been with this off for three generations and highly recommend this office for all your health care needs!

Dr. Whitely is the smartest, most savvy doctor on the planet. He's thorough, personable and caring about his patients medical needs. His staff is very helpful and efficient. You always get a live person on the phone, not voice prompts. The two physicians assistants, Bethany and Amber are amazingly awesome. They model after Doc Whiteley, treat you like family, and are always a pleasure to deal with. We always know we're in the best of care with them. Dr. Whitely is the smartest, most savvy doctor on the planet. He's thorough, personable and caring about his patients medical needs. His staff is very helpful and efficient. You always get a live person on the phone, not voice prompts. The … More

This guys an idiot. Dont waste your time going here. Look at reviews before wasting your time and money!!

Worst Dr I have ever been to. Wish I could give him 0 stars. First time seeing him, he didnt ask anything about my history and had zero knowledge. Theres a reason he has a 3 star rating, do NOT go to him.

Terrible Doctor. Very Rude and not knowledgeable. Staff is just as rude. Read other reviews to see how bad he is as a physician. Dont waste your time or money going here.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

They charged us over $300 for less then 15mins with a nurse practitioner. Then waited 2 months to bill us.

He was very rude and acted like he just didn't care about the pain my husband is having. Needs to work on his "bedside manners"

Receptionist very rude , called to make an appointment self paid and insisted that they didn't accepted self paid, In the ad i saw they mentioned they were able to help people without health insurance which I do have but it sucks (Molina Healthcare), so I don't think they are really interested in helping out a person in need

STAY AWAY! If it were possible to leave a NO STAR rating, we would. In addition to ridiculous waiting time, due to over booking, the rude desk people, and the lack of general care or concern for patients beyond what they can make off you, the totally unprofessional way that this practice is operated should be enough to make you choose another doctor. Mom and Pop operation at best. STAY AWAY! If it were possible to leave a NO STAR rating, we would. In addition to ridiculous waiting time, due to over booking, the rude desk people, and the lack of general care or concern for patients beyond what they can make off you, … More

Been coming here for awhile now. Unfortunately, a charge popped up that my insurance ended up not covering and I needed to pay it, which I completely understand. The problem I had, is they decided to let me know a year later. When I was getting my prescription renewed. Well I asked them if I could just have them pre-date the payment to Friday and they told me I had to pay at least half now. Well I didn't have the money right that second and had to wait 3, more days to get paid. They said I could come back then. Bottom line: there is a reason I hear alot about this place. The office manager is a horrible person. I live in Cypress now, I made the trip here to keep my business in Tomball. I'll find a new doctor in Cypress ???? P.S. You will wait at least an hour every visit. Been coming here for awhile now. Unfortunately, a charge popped up that my insurance ended up not covering and I needed to pay it, which I completely understand. The problem I had, is they decided to let me know a year later. When I was … More

Horrible. Went in for a quick visit in May. We sat around for about 2 hours, then saw the nurse practitioner for about 10mins. She said what you have is not my specialty and then said she would gave us a referral, never did. . Two months later we get a bill for over $300. I called to talk to someone and they put me on hold 4 times and then didn't help me understand why we got the charges. Back in May when we checked out they told us only $25 with Co-pay. We called United healthcare and they said they always have problems with this place. Horrible. Went in for a quick visit in May. We sat around for about 2 hours, then saw the nurse practitioner for about 10mins. She said what you have is not my specialty and then said she would gave us a referral, never did. … More

Dr. Godsy is an amazing doctor! I highly recommend her!

Great doctor and the office staff is always. nice and helpful and if you are on time or early they get you right away sweet people ever alway talks to you to see if everything ok or if you have something else he can help you with take time to make sure you get the help you need

Bethany Godsy is our Family Nurse Practitioner, she is awesome, she takes great care of me and my family, she cares about her patients, she takes the time to answer questions and has personally called to check on my wife. We absolutely love her for everything she's done to improve our health.

Knowledgeable, professional and always goes above and beyond for his patients. Dr Whitley has been our family doctor for 20+ years and has always given exceptional care. A true gem in healthcare.i highly recommend this office

My family and I have been going to Dr. Whiteley for thirty-six years. He has never misdiagnosed any of our illnesses. He is very thorough and has an encyclopedic memory of medical knowledge. Furthermore, he is patient, kind, and caring. He takes the time to explain his diagnosis and the treatment he recommends. I endorse Dr. Whiteley without reservation. My family and I have been going to Dr. Whiteley for thirty-six years. He has never misdiagnosed any of our illnesses. He is very thorough and has an encyclopedic memory of medical knowledge. Furthermore, he is patient, kind, and caring. … More

I am so impressed with this Place! Bethany just spent 40 mins talking to me to make sure I had the best care. I have never had a Dr. spend that much time with me. I truly felt important and cared for. The office staff was wonderful! They spoil my four year old every visit. She begs to go to the Dr. with me! Thank you so much! I

Top notch health care that is centrally located in beautiful downtown Tomball. Plenty of secure parking and a smiling staff who is always helpful and courteous. The part we most enjoy about visiting Dr. Whiteley & Bethany is the promptness of the appointment desk and the ability to get In & Out in no time @ all. We can always be assured that we will be seen on-time and never kept waiting for our appointment. Give them a try... John Escamilla Tomball, TX. Top notch health care that is centrally located in beautiful downtown Tomball. Plenty of secure parking and a smiling staff who is always helpful and courteous. The part we most enjoy about visiting Dr. Whiteley & Bethany is the promptness … More

Doc Mike has been my primary physician for almost twenty years. He cares so much for his patients well being. He goes out of his way to make you feel comfortable, answer all of your questions and concerns, and make sure you understand any prognosis. Bethany, his nurse practitioner, is amazing, very friendly and easy to talk with. His staff is very professional and personable. Both my son and daughter, and grandson go to Doc Mike for their medical needs because he is so friendly and answers all questions and is easy to talk to. I would, and have, recommended friends to this amazing doctor! Doc Mike has been my primary physician for almost twenty years. He cares so much for his patients well being. He goes out of his way to make you feel comfortable, answer all of your questions and concerns, and make sure you understand any … More

I have been going to doctor Whiteley for 16 years first thing when he walks in is how are you and how have you been and shakes hand and ask you if you need him to look at he is the very sweetest doctor you’ll find he has a beautiful office and the staff is super nice and the also listens to you no matter what rather it’s something you did fun or their glad to listen to you I recommend you try him out for your family doctor and don’t forget his nurse doctor Bethany she is the best very sweet

My family and I have been going to Dr. Whiteley for thirty-six years. He has never misdiagnosed any of our medical conditions. He is very thorough and has an encyclopedic memory of medical knowledge. Furthermore, he is patient, kind, and caring. He takes the time to explain his diagnosis and the treatment he recommends. I endorse Dr. Whiteley without reservation.

Dr Whiteley is a wonderful doctor. He has been my doctor over 20 years and has treated me for many health problems. His staff is always courteous and very friendly. His office manager Jeanell was able to help me once with an insurance matter that saved me large amounts of money and it was greatly appreciated. His Nurse Practitioner Bethany is the best and very kind and friendly.

After being a pt for 10 years, Dr. Whiteley resigned as my physician on my BIRTHDAY because in frustration because he was not listening i cursed. I dropped an F bomb directed at an RX. The previous ten years were so-so.

Not coming back. Horrible customer service, and long wait times.

My husband has been seeing Dr. Whiteley for 7 years. We have found him to be professional, compassionate and informed. He is thorough in his examinations and listens well, as opposed to some doctors who tend to brush off patient concerns. A few months ago my husband had a growth on his back and Dr. Whiteley took a sample. Dr. Whiteley personally called my husband to tell him that the biopsy showed it needed further treatment. Most doctors have staff call. but personal attention was great.

Was a patient for several years but after today I will never go back. Wife made appointment for 3pm but when we arrive staff was very ugly and rude and told us we didn't make an appointment. My wife had the call on speaker and I clearly heard them schedule the appointment. The he/she running the place was very ugly, rude, and unprofessional. Told me I know you think you made a appointment but you didn't. Then who did we speak with Santa Claus? Last time I went for a check up for work they made me wait an hour and a half and then lost the paperwork that I gave them that was supposed to be sent into my health care provider. I called them and told them the problem abd you know what they did? Sent the year before paperwork instead. So I had to call for a 3rd time to track down the correct documents. never never never will I return to that doctors office they do not care about their patients or customers. Was a patient for several years but after today I will never go back. Wife made appointment for 3pm but when we arrive staff was very ugly and rude and told us we didn't make an appointment. My wife had the call on speaker and I clearly … More

This office wait time is crazy, even when you just make a phone call. On top of that the doctor made me very uncomfortable. I didn’t even feel like I could ask him questions. Also they charged me for my wellness visit and offered a refund that was only a portion of the charge. They also used an actual inside lab so I ended up getting a $300 bill from the lab they used. This office is not good with patient care. They don’t seem to CARE about patients at all. They are just herding people though and over charging and probably hoping people don’t catch their scams. I hate to give them even 1 star! This office wait time is crazy, even when you just make a phone call. On top of that the doctor made me very uncomfortable. I didn’t even feel like I could ask him questions. Also they charged me for my wellness visit and offered a refund … More

I have been a Patient here for over ten years. I will say, as it has been always true, there is a wait to see either the DR or the PA. Just a fact. I have received excellent care here either with Insurance or as a cash payer. Yes, there has been a few times over the last year or so- I have had some issues with the desk folks not being detailed enough. Or a lack of follow through when I ask questions, but in all the years- this has not been true for 95% of that time. Desk people come and go, but the overall clinic has been five stars. The Doc does not send me out for tests I do not need or orders prescriptions for meds I do not need. All in all, I have been happy. Edit 10-12-17, my Previous review is a five star, this one is a ONE STAR- Why? This is because the gatekeeper, the person whom takes payments, either A. Screwed up and did not bill me in August as requested or B. Really doesnt care and just wants a payment- even tho they usually bill me for shots and I am cash payer who always makes sure they get paid. So, for the Docs, no problem- but their billing staff is a one star. I needed to see them about blood pressure problems- but the almighty dollar was more important today. Since I dont make a bunch of money- even something out of the ordinary is a major drain on my finances. Thanks for understanding... not. I have been a Patient here for over ten years. I will say, as it has been always true, there is a wait to see either the DR or the PA. Just a fact. I have received excellent care here either with Insurance or as a cash payer. Yes, there … More

It's a great doctors office. The staff is awesome.

He is very thorough and listens to his patients needs. My Mom loves him. Takes time to answer all questions they have.

I've known the Doc for years and have always had a positive experience. The compassion and knowledge are evident, both from the doctor and his staff. Had to move from the area and have not found a comparable care.provider anywhere!

I've been going to this doctor since I was born. 25 years! As an adult, I moved to Austin for a bit and tried several different doctors there and they were all terrible. I usually just see Bethany so this review is mostly for her. She's fantastic and takes her time with you to really understand why you're there and how she can help. She's honest and doesn't push meds on you which is hard to find now. She really has helped me so much from my teens to now. I would give her 10 stars if I could. Thank you for everything! I've been going to this doctor since I was born. 25 years! As an adult, I moved to Austin for a bit and tried several different doctors … More

I have been a patient for 18 years and I think Doc Whiteley is awesome. Yea you may wait a bit from time to time in the waiting room but never will you be rushed in the exam room. Doc takes the time to explain things, ask for any issues you may be having outside of the reason for the visit and he is very personable. The office ladies are also very nice and I have never had any issues with insurance or billing. I recommend Tomball Familicare. I have been a patient for 18 years and I think Doc Whiteley is awesome. Yea you may wait a bit from time to time in the waiting room but never will you be rushed in the exam room. Doc takes the time to explain things, ask for any issues you … More

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

I should have read the reviews before choosing to see this doctor. If you don't mind waiting for an hour to an hour and a half to see the doctor, dealing with a extremely rude and condescending office manager and complete disregard and respect for you as a person and your time, this is the place for you! Doctor is a good doctor, but not worth the hassle and definitely not worth the hours of waiting! I should have read the reviews before choosing to see this doctor. If you don't mind waiting for an hour to an hour and a half to see the doctor, dealing with a extremely rude and condescending office manager and complete disregard and … More

Doctor Whiteley is a wolf in sheeps wool. He comes across as a good old boy, but don't let him fool you. He could care less about what his patients have to say. I have compared him to Dr. House, on the TV series. He doesn't believe anything you say. Never responds to questions on his "portal", which is a joke in and of itself. I've written letters and received no responses. He accused me of being a no-show for an appointment in September and I provided him with a copy of my phone records showing I called a week before and was on the phone for 14 minutes with his office. Not only that he has no idea what goes on in his own office or with his staff. When I have got a response it was from his sister Leah, who runs the computer system. His response was he was the doctor, not her, so why didn't he call or respond??? Stay away from this office if you want competent, professional care, as you won't get it here. Doctor Whiteley is a wolf in sheeps wool. He comes across as a good old boy, but don't let him fool you. He could care less about what his patients have to say. I have compared him to Dr. House, on the TV series. He doesn't believe … More

I wish I would have read these reviews before signing up with this Doctor and his office. Sooo true that his staff is rude, disinterested and incompetent. The office manager is his wife and Leah is second in command. Leah is Dr. Whiteley's sister-in-law. Neither one of them seem to care about all of the errors. I filled out forms before my first appointment to transfer records from previous doctor. Not only were the records not in their possession, I was accused of never filling out the forms. Was told that I needed 3 different appointment to accomplish a well woman, physical and bloodwork (per my insurance company). NOT, they were wrong and all could be done on one appointment. Many other mistakes. When I complained about the incompetence (which keep in mind was me complaining about his wife and sister-in-law as well as the staff), Dr. Whiteley resigned as my doctors. He spent more time talking about himself in my appointments than I feel he focused on me. Avoid, avoid, and avoid this medical office. I wish I would have read these reviews before signing up with this Doctor and his office. Sooo true that his staff is rude, disinterested and incompetent. The office manager is his wife and Leah is second in command. Leah is Dr. … More

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I love Dr. Whiteley. I have been going to him for over 30 yrs.. I respect honesty and true concern for his patients.

Love love love the new office staff. Such a pleasure to visit the dr now. Bethany is amazing. Thanks for everything.

Dr. Whiteley and his staff are terrific. I care for my mother and they always take the needed time with us, but if a problem comes up and I have to call they are always willing and quick to help.

Love these guys. They have gone above and beyond to make sure I have been taken care of. Anytime I call at the last minute they get me in. Unfortunately we are moving out of State. I just pray I can find a doctor and Nurse Practitioner like Bethany to help me the way they have. God Bless y'all. In 5 years I have never had a bad experience. The less than good comments I just chalk it up to you can't please everybody. Love these guys. They have gone above and beyond to make sure I have been taken care of. Anytime I call at the last minute they get me in. Unfortunately we are moving out of State. I just pray I can find a doctor and Nurse Practitioner like … More

Dr. Whiteley is a very honorable Doctor I Have been seeing Him for several years and have never been disappointed with Him once. I would recommend Him to anyone that deserved to see Him. He saved my Son's life. His friendship has been an honor for me and my son. My Son could not fine a doctor to know what to do and was found out about Him through a friend. If not for Him He would have never found about the cancer as Dr. Whiteley found it. All anyone needs to know about Him is to respect Him and if you have to wait it is because it would have to be an emergency and that will and always should be a priority. Dr. Whiteley is a very honorable Doctor I Have been seeing Him for several years and have never been disappointed with Him once. I would recommend Him to anyone that deserved to see Him. He saved my Son's life. His friendship has been … More

I highly recommend Dr. Whiteley to anyone in need of a family doctor. I find it refreshing to have someone tell it like it is. He does not sugar coat the truth or make make me panic unnecessarily. The NP Bethany is good too. They are both intelligent enough not to over costly test or medications, and I like that. His staff is always friendly and respectful. I highly recommend Dr. Whiteley to anyone in need of a family doctor. I find it refreshing to have someone tell it like it is. He does not sugar coat the truth or make make me panic unnecessarily. The NP Bethany is good too. They are … More

I have been seeing Dr. Whiteley over 20 years. He also takes care of my entire family. What a great doctor. He always spends whatever time I need and he never makes me feel like he is trying to rush out to see another patients like so many other doctor do. Most of the time my wait time is short but sometimes I do have to wait for him but he is well worth the wait. My wife and kids really enjoy having him as our doctor. His staff always treats us with the utmost kindness. I hope he never retires because it is difficult to find such a qualified and caring doctor. I have been seeing Dr. Whiteley over 20 years. He also takes care of my entire family. What a great doctor. He always spends whatever time I need and he never makes me feel like he is trying to rush out to see another patients like so many … More

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

My family has been seeing Doc for about five years now. The folks there genuinely care about you; hearing "I am sorry you're sick" or "I hope you get to feeling better" just makes you feel good. I ran into Doc and his wife out eating in a restaurant, and he came over to our table to ask about one of our kids who was recently in to see him for something. Good doctor great guy.

Dr Whiteley is very caring and understanding. He listens and responds well. I have also seen Bethany and she listens and responds well also. My whole family are patients we get seen quickly and promptly. I recommend Dr Whiteley to my Friends.

This user rated the provider, but did not write a review

Never responds to questions on his portal, nor letters requesting clarifications. He is not what he portrays himself to be. He could care less about his patients and their needs.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

As requested, I showed up early for my appointment to complete paperwork, which took about 10 minutes. 45 minutes later I was brought to an examination room. After another hour waiting there I left. I noticed the entire staff in a side room looking, and laughing at something more important than the waiting room full of patients. I demanded my copay be refunded. The wanton unprofessionalism by this entire staff leaves me stunned. I will neither return, nor recommend! ZERO STARS!