Dr. Michael L Miles

Lifetime Family Medicine would not provide follow up care for an existing patient following discharge from the hospital.

My family and I have been coming to this practice for many years. We are so pleased with the care and service that provided to us. Dr Miles and his staff are very professional and kind I couldn't say enough of how nice he treats his patients even my husband left there with a smile on his face.

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Wish I could of given a rating of ZERO - I had a family member go to the Temple office and he received terrible treatment, they do not listen, they want you to take all these expensive test when all you're trying to address at the moment is bad cold/sinus infection. You are better off going to a minute clinic verses this office. Whatever you do - don't get seem by Erin Costando - she not even a doctor and NO Help what so ever - all you'll get is attitude - when all your asking for is some antibiotics. Wish I could of given a rating of ZERO - I had a family member go to the Temple office and he received terrible treatment, they do not listen, they want you to take all these expensive test when all you're trying to address at the moment is … More

Good wait times. I feel very cared for every time I go.

I don’t know where these negative reviews come from? I’ve been with Dr. Miles since he’s put up his shingle and he’s the best, he’s saved my life (literally TWICE) and is currently helping me with a very hard medical problem, when other Doctors would just treat me like a number on a chart, they don’t operate like that. Is it a busy practice? Yes, but when you need to be seen or you’re having an issues they take care of it. You may not get to see Dr. Miles right away but one of his mid levels will take care of you and I know for a fact they tell him and he signs off personally on the treatment. Dr. Miles and his staff I cannot say enough about how well they’ve treated me & my family. Also I’ve never seen Dr.Miles where he didn’t have a smile and he’s never been rude too me. I don’t know where these negative reviews come from? I’ve been with Dr. Miles since he’s put up his shingle and he’s the best, he’s saved my life (literally TWICE) and is currently helping me with a very hard medical problem, when other … More

I cannot say enough about this office, thank you for all you do in this time of need. I am blessed to call Dr. Miles & his awesome team my Dr's office. Thank you Dr. Miles & Staff for your dedication to care for others. Stay Safe

Unwilling to listen to patients and family, long waits and unprofessional staff.

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Never had more than minor issues with them {tried to reschedule an appointment and could not because their phone system was down, so I sent a message via the patient portal letting them know I was trying to reach them to reschedule but could not because their phones were down. I was then charged a no show fee. I let them know and they removed the fee right away}. They are very caring and quick to see you {when I was a new patient I called to make a new appointment and they had one in less than 24 hours. Never had more than minor issues with them {tried to reschedule an appointment and could not because their phone system was down, so I sent a message via the patient portal letting them know I was trying to reach them to reschedule but … More

I usually see Aaron and she is wonderful in be thorough and caring!! Tiffany is excellent nurse also!!

I think they see too many patients to accommodate them all. It is very hard for them to work around my schedule. I prefer Dr. Miles when I schedule in advance, but have seen and like to see his assistants too. With one week notice, many assistants, and now 2 locations I still can't get in on the day I am off work. I will be searching for a new doctor that is able to work with me on scheduling appointments.

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My father was to be seen in this office for a hospital follow - up for a serious medical condition. Because my father did not have $109.00 in CASH - they turned him away. They would not accept a check. He is a Medicare patient. This is unacceptable! Disgusting how these physician offices treat patients. Obviously this doctor is only looking for the $$, any physician that practices this way should have his license revoked. They do take an oath! And the only reason there is 1 star is because you have to choose one to post this. My father was to be seen in this office for a hospital follow - up for a serious medical condition. Because my father did not have $109.00 in CASH - they turned him away. They would not accept a check. He is a Medicare patient. This is … More

I have never been able to even meet Dr. Miles. Even though I have asked. I have had horrible experiences with both of his PA's Angel Bridges and Landie Romulus. They only gave me 30 days which is one refill of RX medicines I have been on for years. When I called the front office to ask why they did not give me at least 6 months worth all I got was a bunch of lame excuses from the office staff. I had to get very assertive to even get three months worth of meds. I have never even got to meet Dr. Miles not sure if he is even a doctor anymore. I have given them multiple chances to do better and they just can not get their act together. I will not waste any more of my time or money on them. And will not send anyone I know to them. Bad practice. I have never been able to even meet Dr. Miles. Even though I have asked. I have had horrible experiences with both of his PA's Angel Bridges and Landie Romulus. They only gave me 30 days which is one refill of RX medicines I have been on … More

I've never had any problems with this office.

Caring Dr. My parents have been going to Dr. Miles for years. Even after we moved, they still drive a longer distance to see him. Very thorough and LISTENS.

I have had great experiences at this office. I am in the healthcare field and find that most people that leave bad reviews are only wanting something for free or drug seekers. They think they can get refills for 3-6 months just because they want them. They have no knowledge of the rules or care to consider the rules.

Was happy with Office and staff

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Wait time is outrageous!!! Don't even wait in the ER as long as here.

Absolutely horrible experience. Profit 1st, patient health 2nd, unless you help them meet the lab quota don't expect any healthcare.

They sent my prescription to a pharmacy in Denton Texas when i live in Georgia. I went to see them Friday and got my medicine on Thursday. I was having sciatic issues and no medicine for a week is uncalled for. I have had more issues as well. Find a better office.

I waited 1hr and 30mins and I never saw the doctor except in passing only his nurse. They were supposed to send my medication to a local pharmacy. When I went to pick up my medicine I waited an hour for them to call it in they never did. Called the next day and found out they had sent it to the wrong place. We requested they cancel that and call it in to the correct pharmacy. Well they did cancel the one at the wrong place but still never called it in to the correct one, It was Friday afternoon so there was nothing we could do because they are closed on the weekend. !!! BEWARE !!! not even worth one star!! I waited 1hr and 30mins and I never saw the doctor except in passing only his nurse. They were supposed to send my medication to a local pharmacy. When I went to pick up my medicine I waited an hour for them to call it in they never did. … More

In my opinion this is a joke of a medical practice! 1st visit- I thought I had the FLU They gave me a shot and Prednisone. I told the nurse "I need you to call in my blood pressure medication, I'm out and the Prednisone will make my blood pressure worse". I called my pharmacy to see if it had been called in and it had not. I called twice and my pharmacy called twice, still could not get them to call it in. 24 hrs later they Finally called it in(after my blood pressure​ was almost stroke level). So 2 trips to the pharmacy when it should have been called in the same day. I was looking for a family doctor after moving here 2 years ago and they were recommended by my pharmacy, so I gave them another try. I called about noon today to verify the appointment time and left work early and showed up 15 minutes early. They called me to the desk and told me that I had called and cancelled my appointment (10000% not true) even went into a fictitious spill that I told them numerous things when I called! My conversation was 30 seconds to just verify my appointment time. If you care about your health or your time, don't waste your time with this unprofessional practice. They are a total joke! If they changed the practice to a Vet, I would be scared to bring my Dogs! In my opinion this is a joke of a medical practice! 1st visit- I thought I had the FLU They gave me a shot and Prednisone. I told the nurse "I need you to call in my blood pressure medication, I'm out and the Prednisone will make my blood … More

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Very professional not a long wait

He is a great Dr that listens to you and does his best to help you.

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I was very pleased with my experience here. Nurse Tiffany was awesome and seemed to really care about me as a person, not just another patient passing through. Dr. Miles is very thorough. I can tell that he's sharp and won't miss anything when it comes to my health. I imagine that is why wait times are a little longer but its definitely worth the wait to see a good doctor that will take his time and not look at you once and send you on your way. Overall I give my experience at this office an A+!

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I like the location and the doctors at this place. I will be back. I have diabetes so I have to come back often

Love the providers and staff here. They have been caring for my family for over ten years. There can be a wait at time to see the provider, but I know that I will be given the attention I need when I am seen. Dr. Miles takes the time to get to the root of the problem - doesn't just give you medicine and send you on your way. Very caring, friendly staff as

I highly recommend this office. They are the most kindness staff I have ever came in contact with. From the time i walk through the doors to the time i walk out. Everyone is very helpful and goes above and beyond to make sure I am well taken care of.

I saw Landie Romulas PA last week for poison oak. She was very thorough. I felt like she really listened to me. I will definately recommend this practice to my friends and family.

Dr. Miles and his staff care for their patients like family. They will go above and beyond to provide the best care for each patient. I highly recommend this office, as it was hard for me to find a PCP that I really trusted.

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We have been going here for years and this place is on a downward spiral. I was in the hospital last week so I had to make an appointment for this week. I showed up to my first appointment and was unable to be seen because Tara had gotten sick. I was aggravated because I took off of work but I stayed peaceful and rescheduled. I showed up today and was unable to be seen AGAIN. i will NEVER be back again.

Myself & my family have been coming here for 3 years. We've seen Erin, Landie, & Angel. All of them are very knowledgeable and friendly, but the wait time is ALWAYS unreasonable, especially when you're having to take off work. The other downfalls are: wait time for referrals is ridiculous, paying $15.00 to get meds approved, and the front office staff aren't very friendly. I had to leave before being seen at my last apt because the wait was to long. My job & my time is just as important.

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I always get great care at this office. Sometimes I have to wait a little while but I know I will get my time and I like that part.

I have enjoyed coming to this office for many years. The front

This is by far the best Dr. and staff that I have ever been to. They take time to care for your needs. I may have to wait a little while but I know they are giving me the attention I deserve rather than scooting me out like a conveyor belt. I have been to those types before and this office is not like that.

This office takes time to listen and does not shuffle you out the door like most offices. It is owned by Dr. Miles and he takes pride in his business. He and his staff will consider all possible things and even tell you how to save money for testing and such.

Great with staff and all providers!

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If I could leave no stars, I would. Absolutely terrible. I used to enjoy coming here but that is no longer the case. The staff is unable to perform their jobs correctly and do not provide their patients with the proper care. I have been waiting over 30 days for their staff to fill out an authorization form for insurance to which I was forced to pay them $15 for them to complete and send back to the insurance company. You would think a month is enough time for them to complete-nope.

the physicians assistant there are great. The front desk is the worst staff I have ever encountered. They make everything about making an appointment difficult. They are never pleasant when you sign in either.

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Absolutely horrible. I was there for two hours to get one piece of paper. The doctor didn't know what she was doing and had to leave the room to talk to another doctor. Basically I saw the doctor a total of 7min but waited in the room for 2 hours! The doctor did not even come back the nurse told me I can leave. Don't waste your time here nor your money not worth it. Absolutely horrible. I was there for two hours to get one piece of paper. The doctor didn't know what she was doing and had to leave the room to talk to another doctor. Basically I saw the doctor a total of 7min but waited in the room for 2 … More

Overall wait time is always around or over 90 mins. They are constantly questioning my answers regarding need of medication and frequently require additional testing for simple medication refill requests. The staff is mostly nice. Biggest complaint is wait time.

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I have nothing but rude experiences from the front office staff, who talk down to you. I came in with fiberglass insulation in my eyes and where asking for help. The original nurse came in and did great. The first nurse did one eye and left the room. She came in with someone she was training to do the other eye. The one being trained stretched my eye lid open with an unskilled manner and pushed the saline in my eye full force causing severe pain. If I were you I wouldn't waste your money.

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