Michael E. Horowitz

Andrea the manager is horrible. She is very disrespectful to patients and doesn’t care because she gets away with it. When confronting PA Ivan Patino, he just apologized yet nothing was done. The next time I came in, she was still rude to me and another patient. We were in shock over how she was acting. She needs to be fired ASAP. A change of staff will attract new patients…. Andrea the manager is horrible. She is very disrespectful to patients and doesn’t care because she gets away with it. When confronting PA Ivan Patino, he just apologized yet nothing was done. The next time I came in, she was still rude to … More

Does Dr. Horowitz know who is running his office? I was supposed to be a new patient. My initial appointment was scheduled for a month ago, but I got sick, and was told not to come in (aren't doctors supposed to see patients when they are sick?). That should have been a sign....but, I felt that the bad reviews were mostly about stuff, not the doctor... So, I scheduled another appt for today. Took time off work, got to the office 15 minutes earlier to fill out the paperwork, and waited....You could tell that there was one particular person, who was acting very important, and 2 others who looked like they were being trained. The person "in charge" had a terrible attitude, which immediately reminded me of the bad reviews about stuff. After waiting for half an hour, I asked how late was the doctor running? The "important one" said I would have to wait for another hour, to an hour-and-a half! She said I was put on a wrong schedule, and that she called me yesterday, but that I didn't answer. I immediately told her that she was a liar, as I have no missed calls, and all my numbers have an option to leave a message. I then took my paperwork and left. It is a shame because the doctor (whom I never even met!) might be unaware of what is going on at the front desk. Regardless, I will not go back, nor will I contribute to a salary of a rude and lying office assistant. Does Dr. Horowitz know who is running his office? I was supposed to be a new patient. My initial appointment was scheduled for a month ago, but I got sick, and was told not to come in (aren't doctors supposed … More

all the reviews about the poor care and the staff who treat people badly are true I went today to see Dr. Horowitz I am legally blind and I could not fill out the documents the secretary refused to fill them out even though the waiting room was unoccupied very bad attitude of the secretary No wonder the waiting room is unoccupied I do not recommend this office I will never return all the reviews about the poor care and the staff who treat people badly are true I went today to see Dr. Horowitz I am legally blind and I could not fill out the documents the secretary refused to fill them out even though the waiting room … More

Dr Horowitz was very attentive to my needs. Checked me up and I’ve done bloodwork right there in the office. He was very Thorough and answer all my concerns. I am diabetic and was pleased with the care I got . Highly recommended.

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here is the number one doctor

As other have commented, the staff are discourteous and inept. Horowitz is over-reliant on his physician's assistant who is not a bad fellow but doesn't have nearly the education or training that the doctor has. Phone calls are not returned. Either he doesn't get messages, he is indifferent or he is disorganized.

I have read the reviews. It is a lousy office! You never see the dr. but a physician assistant. Did he spend 8 years or more in medical school? I don't think so. Your entire life depends on front office staff, girls who are not educated but may have a certificate. They decide where you should go, when you will go & what specialist you see! If a Dr is in the network & has been your specialist for years they do NOT send you. If you want to choose your specialist as is your right, you are forbidden

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I have been to the office 2x never seen by the doctor, but instead by a PA, Andrea front desk decides which specialist you will see doesn't care if it's 10 or 20 miles from home, she is incompassionate and nasty, can't say about Dr because never seen a doctor weird, why Human assigns a doctor who is never present, stay away from here.

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Please , don't make an appointment with this Dr, the staff is the worst.

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Andrea the office manager is extremely rude and incompentent. Never follows thru on referrals and have to call several times just to see that she follows up. When questioned why it had not been done, she will hang up on you. Have missed many specialist appointments because she screwed up the referrals. She needs to find another kind of work.

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This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

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This user rated the provider, but did not write a review

The office manager, Andrea, is incompetent and extremely rude. She doesn't follow through on referrals and when asked why it wasn't done she will hang up. I've missed 2 specialist appointments because of this office manager. What she should do is own up to her mistake and tell the patient she'll take care of it. It's a shame because Dr. Horowitz is a great doctor.

I have been in the office when rude patients are not getting their way. There are many times the office was trying to get answers from the insurance company or even get through to talk to them...onhold...and the patient being very rude with the office. Remember its a 2 way street. Don't dish it out if you cannot take it.

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this is one of the worst experience in my whole life.. the doctor is GREAT, the staff is absolutely POOR. This person, ANDREA is the most cruel, tyrannic, horrible person on earth, I still wonder how she can sleep at night time. The way I was treated and some other patients were treated tells a lot about the staff. I would say, PLEASE GET AWAY FROM THIS OFFICE.

Absolutely the worst follow up and office staff I have ever dealt with. Zero compassion expressed by the entire office. Saw the doctor and had diagnostics performed, including an MRI with contrast of the head. Called to get results and doctor would not speak with me. Woman named Andrea told me on the phone your results are abnormal you should see a neurologist. How on earth can this be okay for a office to give a result like this, in this manner? Horrific experience.

While in transition from one doctor to the next. Humana stated that in order to be seen immediately, I would need to call Humana upon arriving at Medical Office, and they would need to speak directly to receptionist. At 10:15 am, I called Humana & kindly notified receptionist with orange hair that they were to accept call from Humana. She responded curtly, negatively and swiftly to myself and Humana, & rejected my appointment. Service was sub-par, rude, negative, & unwelcoming. Never saw Dr.

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My first visit :The person receiving the patience is incredible rude, rolling eyes as she is making you a big favor. I decide to cancel my appointment and she throw me my papers!!!! . I ask to talk to the doctor and she told me I can't no see the doctor if I don't pay first. Here I am waiting for him !

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