Dr. Michael Andrew Freedman

I had my first appointment with Dr. Freemond and his staff on March 9th. I don't understand why the negative reviews. The front desk was very nice and prompt. Very accommodating and patient when scheduling future appointments. My experience with Dr. Freedmond was wonderful. Very thorough and listen to all my concerns. Explained things in a way I could understand and is taking all the proper steps to resolve my issues. His assistant a male, was fantastic as well. Very nice and thorough and documented all my concerns in great detail. Next, I meet with the amazing allergy staff who were so accommodating in getting me in as soon as possible to avoid a delay in treatment. The next day I was scheduled for allergy testing and was greeted by the most beautiful and friendly smile and warm welcome from Tricia. Tricia was AMAZING!!! Not only is she so incredibly sweet, but she's also very knowledgeable and very gentle. My 2-hour visit flew by having great conversations while always checking on my comfort. A+ all around. A great experience and I am so happy I finally went and now I look forward to feeling better again. Thank you all!! Amy Murray

Just terrible...too much to list.

Dr. Freedman seems to be very helpful. However, his reception staff is so rude I won't go back.

He was grossly rude. I've never had a doctor slouched in his chair and close his eyes the second he sat down! He didnt even open them while he was talking. Never went back.

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I was experiencing some dizziness and was referred to Dr. Freedman by my primary. The initial consultation lasted approximately 2 minutes, stating testing was needed. The 2 hour test was scheduled and completed. Another appointment was made for test results, which lasted approximately 3 minutes. Dr. Freedman informed me there was an issue with my left ear, therapy and steroids prescribed. A co-worker in a shared office was experiencing the same symptoms was diagnosed with an ear infection. When asked if my issue could be the same, Dr. Freedman replied "maybe." Dr. Freedman has zero bedside manners, and I had to pay $400 for an unneccessary test. I will not recommend his services. I was experiencing some dizziness and was referred to Dr. Freedman by my primary. The initial consultation lasted approximately 2 minutes, stating testing was needed. The 2 hour test was scheduled and completed. Another appointment was made … More

I am covering all my bases, as I am turning 60 this year. I have nose bleeds and hearing loss. I waited over an hour in the waiting room, after rushing from work to get to my appointment on time. Dr. Freedman assistant very unapologetic and rude, when I asked why. Dr. Freedman was sarcastic and rude. He scoped my sinuses without telling me he was going to charge me$232 above the $176 office fee. I got nothing from going there, accept a $50 payment plan for the next 8 months. The office staff was extremely nice and personable. Thats the only reason I gave 2 stars. I am covering all my bases, as I am turning 60 this year. I have nose bleeds and hearing loss. I waited over an hour in the waiting room, after rushing from work to get to my appointment on time. Dr. Freedman assistant very unapologetic and … More

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I got to know Dr. Michael Freedman when he moved back to Michigan. I have found him to be a terrific doctor who is very knowledgeable about allergies, sinus issues, and the like. He's also a super nice guy who really cares about all his patients. We're lucky that this doctor moved back to Michigan.

May 2021 I am a new patient wait time was 35 mins I have allergies and sinus problems and asthma .I have suffered many headaches and earaches dizziness also pressure in the ????????Ears ringing with whistling roaring sinus drainage in throat .asthma attacks from allergies and sinuses. Dr freedman sent me for a CT SCAN hopefully he can help me .He is very professional and kind and he takes his time with you and checks you out very well .so I will let you know how my second visit goes. May 2021 I am a new patient wait time was 35 mins I have allergies and sinus problems and asthma .I have suffered many headaches and earaches dizziness also pressure in the ????????Ears ringing with whistling roaring sinus drainage in throat … More

I don't usually post reviews, but my experience has been so completely different from prior post I feel the need to comment. I suffered multiple months of sinus infections and bronchitis. After ordering CATSCAN of sinus, Dr. Freedman recommended surgery. He explained the surgical process and patiently answered all my questions. Other than diagnostic surgeries, I have never been under anesthesia and was nervous. His staff provided additional reading material containing surgical description, pre and post -op instructions, follow-up appointments scheduled and after office call info. I called his office with a question re: rinse process that I was experiencing. His staff answered my questions, relieved my anxiety and encouraged me to call them back if I had any issues. Dr. Freedman said he was going to help me feel better. After just 2 weeks post-op, I am feeling much, much better and look forward to continued recovery. I would recommend Dr. Freedman. I don't usually post reviews, but my experience has been so completely different from prior post I feel the need to comment. I suffered multiple months of sinus infections and bronchitis. After ordering CATSCAN of sinus, Dr. Freedman … More

Dr. Freedman is literally the worst medical professional I have ever seen. Be smart and stay away from this guy. Such a horrible experience I filed a complaint with the state licensing board.

I call this office to ask questions about insurance coverage for hearing aids I just signed my aunt kimiko up for various insurances and she kissed woman answered the phone kept saying that we don't take this unless the scatter writer and would not even let me tell her what type of insurance that I sign my aunt kimiko up for I tried several times to ask this lady if there's any insurance company she knows would cover hearing 8 she would not shut up and let me change the subject so I told her it taking F and hike good bye I will never call Doctor Steven's office my name is Larry Stevens same spelling far as I know no relation if he was I would disown him that's my I call this office to ask questions about insurance coverage for hearing aids I just signed my aunt kimiko up for various insurances and she kissed woman answered the phone kept saying that we don't take this unless the scatter writer and … More

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Dr. Michael Freedman is a super nice guy and one of the most knowledgeable ENT doctors I've ever encountered. He knows vastly more than other ENT physicians when it comes to breathing issues and allergies. Additionally, he's at the top of his field in several specific areas of ENT.

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Horrible place. I just wanted an ENT close to my house. Went in there and asked if they take Tricare. They said yes and asked more info. They were still unsure about my tricare plan, I even left and called my insurance to check. As long as they take Tricare they take my plan. I called them back and they still said no, I asked to speak to someone else but still got same lady. She told me they have a hard time getting paid from active duty and only see retired vets. Tricare is Tricare. My plan allows for more freedom than a stricter Tricare Prime. My husband is in National Guard so we can have good insurance. He has deployed twice and I find the way they treated me disgraceful. Horrible place. I just wanted an ENT close to my house. Went in there and asked if they take Tricare. They said yes and asked more info. They were still unsure about my tricare plan, I even left and called my insurance to check. As … More

I was referred to Dr. Stephens by my PCP after I had seen her for severe hives/rashes all over my body that would start without any rhyme or reason. She said I was in good hands. I had seen Dr. Stephens and he said it sounded like food allergies and I needed a blood test done to confirm. I had the blood taken from his office and the results confirmed I had allergies/intolerance/sensitivities to 22 foods. I was told to start an elimination diet. This needed to be done for at least 6-8 months to clear all foods I had issues with out of my system. I also needed to rotate my meats that I eat. I did all of this and came back for a couple of follow ups. In the beginning I was feeling better and didn’t have any hives/rashes. About 6 months in I started to develop other issues and my PCP referred me to a GI doctor. The GI doctor ran tests and stated that the amount of time I’ve been on the elimination diet has caused severe digestive issues along with some ulcers and other internal problems. I was told to go on a low Fodmap diet and remove ALL nightshades from my diet as well as everything from the elimination diet. I did this. I was starting to feel much better again and I slowly reintroduced all the nightshades one by one and then the low Fodmap foods one by one before I was able to start reintroducing the elimination diet foods. I went back for another follow up a few months back with Dr. Stephens and informed him of all that has been going on. He didn’t seem to care. He stated he no longer needed to see me for the diet and then said he wanted me to have a hearing study done. I was beside myself. I am not even done with the diet he put me on and he doesn’t want to see me anymore. Since my final visit with him I have reintroduced several new foods (which where on the upper end of the allergy list) and have had some major problems with the reintroduction. I have nobody but my dietician/nutritionist to help me now. My PCP doesn’t understand the diet and won’t advise me on any of this and the GI doctor doesn’t want to get involved since my GI issues have cleared. I advise anyone who goes to see Dr. Stephens to NOT do the elimination diet with him. The book that was given to me stated to eliminated the foods for 4-6 weeks; not 6-8 months. I am almost done with this miserable diet and it is almost 2 years since I first started. This has caused LOTS of issues with my self-esteem, body image, mental and emotional self and social life. I would NOT refer anyone to do this diet unless you do LOTS of research first. Please learn from my experience. I do not want anyone else to suffer like I have. I was referred to Dr. Stephens by my PCP after I had seen her for severe hives/rashes all over my body that would start without any rhyme or reason. She said I was in good hands. I had seen Dr. Stephens and he said it sounded like food … More

I almost canceled my appointment based on these reviews, but I'm glad I didn't. I think Dr Stephens is personable & seemed knowledgeable. He was efficient, spent quite a bit of time answering my questions. I also liked his office staff. I will go back to him and would recommend him to others.

Very professional and courteous. Very knowledgeable and was very detailed and helpful with explaining my condition. Would reccomend to others

I have been going here for years. I see Dr. Stephens. He has always given me great care and has always been very kind and professional.

I refer my patients to Dr. Stephens when they need to see an excellent Ear Nose & Throat surgeon. He was well trained and does great work.

I felt Dr Freedman's communication skills were impersonal and borderline rude versus care and concern. When my husband went for his first post-op visit, he did a procedure which was very painful without even an explanation of what he was going to do and how much pain might be involved.

I've had 2 visits with lake ENT--1st was with vaught = wash your nose with salt water solution (A JOKE) 16 mths later (my gut said no visit, my primary said do it) had 2 hr 15 min stay to visit Freedman=face to face contact with nurse and freedman total 9 minutes ! I WOULD NEVER RECOMMEND THIS OFFICE ! I am now seeing an ENT in Celebration, he is solving my issues with hearing motion. Lake is non caring-from the time I arrived("sign in"..No good morning-rude bunch. Patient care=BS !

I thought I was on a prank show durning my appointment this week. This doctor is rude, sarcastic, and shows no interest in the patient. I heard him unprofessionally speak badly of the patient before me. In addition, the doctor charged for services not done. Please look elsewhere for another doctor. I wish I would have read reviews before visiting this man. I thought I was on a prank show durning my appointment this week. This doctor is rude, sarcastic, and shows no interest in the patient. I heard him unprofessionally speak badly of the patient before me. In addition, the doctor charged … More

Took my daughter who has Downsyndrome to an appt. where when I finally got in for my office visit after waiting for over an hour he was extremely rude to me ( mother) . Wanted to know if I used ear drops before appt like he had asked. I explained no because pharmacy could not read script and had to get it verified, by the time this happened and when I could get to pick it up it was one day before appt. and didn’t see the point. He became very rude and so unprofessional treating me as if I were a child being scolded. My daughter had been there one other time to get ears cleaned without drops and that’s why we were there this time as well.He said I should have changed my appt and was so rude and made faces at me. I just couldn’t believe what I was witnessing. Then I decided to leave and he told me I was not welcome back. All this while my daughter sat there in chair not understanding what was going on. When other reviews say they thought this was a joke and that he was cocky that’s exactly how I felt. There are just no words for this kind of behavior from a so called Doctor. We had been to this office years before when Dr. H was there before he retired and always had a great experience with Dr. H. Stay away only nice thing was his office staff was kind!!!! Lana Rickard Took my daughter who has Downsyndrome to an appt. where when I finally got in for my office visit after waiting for over an hour he was extremely rude to me ( mother) . Wanted to know if I used ear drops before appt like he had asked. I … More

I took my 82yr old Father to see this Dr. Stephens today. This was an awful experience!!! He was terribly rude!! He was impatient with the two previous special needs patients and then was angry at my Father when he was in pain as he tried to clean his ears. He spoke unprofessional and said he was not sure if he could handle seeing my father more often then every three months. I was at a loss as he was also training a new doctor...wow!! I took my 82yr old Father to see this Dr. Stephens today. This was an awful experience!!! He was terribly rude!! He was impatient with the two previous special needs patients and then was angry at my Father when he was in pain as he tried … More

I found Dr. Freedman to be one of the best physicians I have ever seen! I came in with difficulty breathing through my nose and Dr. Freedman diagnosed my problem right away. I have been to 5 other doctors who couldn't help me and Dr. Freedman was the only one who knew what was wrong with me. Also, he is very nice and he explained things very thoroughly to me. I really like his office and waited less than 5 minutes to see him. I highly recommend Dr. Michael Freedman!

After waiting over an hour, Dr Freeddman graced me with 7 minutes of his presence, asked me 4 questions, scoped my throat (which took 4 minutes) and I walked out with a $423 bill. I do not have insurance, and I will pay any amount of money for my health, Dr Freedman and his staff are not worth a penny. If I could have rated him 0 stars, I would have. Please save your precious time and money and find an ENT that cares.

Three years ago I saw Dr. Freedman for chronic sinus problems. He performed a septum surgery that didn't resolve the issue. I returned to Dr. Freedman and reported the same symptoms. He told me to use nose spray and sent me home. I recently saw a different ENT who did allergy testing and an MRI of my sinuses. Turns out I have severe allergies AND I need restructural surgery of my sinuses. My septum was never the problem. I have suffered unnecessarily for 3 years due to Dr. Freedman's negligence.

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This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

I have been fighting sinus infections for over two years. I have taken every antibiotic and prednisone with no relief. I finally decided to go see Dr. Michael Freedman. He is awesome he sent me for ct of my sinus and when got there'll to he scheduled my surgery. So I went to Florida Hospital waterman and had my surgery. After surgery I had no pain and only took Tylenol a couple of times. He is a great surgeon with a great bedside manner. I highly recommend him for sinus issues!!

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This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

I have had experiences with both Dr. Holzworth and Dr. Stephens. I found both of them be very competent, helpful professionals. I will say, I much prefer Dr. Stephens demeanor. I will admit they are not an in and out practice. HOWEVER, when it is your turn, they talk to you, they give you a thorough examine, discuss all of your concerns, the cause of any problems, and ways to prevent future problems. I have never had a doctor willing to devote so much time to ensure QUALITY of patient care. If I had my choice Dr. Stephens would be my primary care physician. Further, the staff is great, and take time to get to know the patients. If I call with an immediate concern, they do their best to fit me into the Dr.'s schedule ASAP, unlike other practices who let a problem escalate into unbearable pain. Stephens is a great doctor. If you are just looking for a prescription, he's not your guy. I have had experiences with both Dr. Holzworth and Dr. Stephens. I found both of them be very competent, helpful professionals. I will say, I much prefer Dr. Stephens demeanor. I will admit they are not an in and out practice. HOWEVER, … More