Dr. Mark Andrew Simmons

Update: They are in the new building and it is very nice. Plenty of paved parking as well. I've been going here since moving to La Vernia. Only had cleanings, so can't comment on the quality of his dental work. They are constantly changing your appointments for their convenience. This last one they changed three times. When I was unable to make one and wanted to reschedule, they said it was a $50 fee. So I guess they owe me $150 for my inconvenience. Quality of the cleanings I've had done have been good, no complaints other than a random rotating assortment of technicians, and them wanting to change every appointment I've ever had. Building is run down and parking is nonexistent. They are building a new facility so that will be nice.

Amazing Dentist. Amazing Staff. Great Value all around.

Very courteous staff, very nice clean facility and great drs!

I have always had a terrible experience at a dentist office, but this place is awesome very professional and caring. I highly recommend this dentist office.

I've been going here since moving to La Vernia. Only had cleanings, so can't comment on the quality of his dental work. They are constantly changing your appointments for their convenience. This last one they changed three times. When I was unable to make one and wanted to reschedule, they said it was a $50 fee. So I guess they owe me $150 for my inconvenience. Quality of the cleanings I've had done have been good, no complaints other than a random rotating assortment of technicians, and them wanting to change every appointment I've ever had. Building is run down and parking is nonexistent. They are building a new facility so that will be nice. I've been going here since moving to La Vernia. Only had cleanings, so can't comment on the quality of his dental work. They are constantly changing your appointments for their convenience. This last one they changed three times. When I … More

Don't gouge patients. I'm from California visiting friends when my bridge came off. I contacted this dentist to find out what it would cost me to re-glue my bridge " no respond". I set an appointment and after filling out personal information and credit card information, I'm sitting in the chair I ask how much, they tell me " $400. + just to re-glue my bridge . No way, that is gouging. Don't gouge patients. I'm from California visiting friends when my bridge came off. I contacted this dentist to find out what it would cost me to re-glue my bridge " no respond". … More

Okay, well to get a friend to post a review within hours of calling you out is convenient. That review applauding Christine and bedside manners was solicited. I can show you first hand that Christine is incompetent when it comes to billing, and is rude as well. Christine’s job is to bill the insurance. She codes it, and the insurances responds with what they will pay for services rendered. When they respond they advise what the insurance will pay for services, and Christine should review the insurance plan to bill the customer the copay amount. What Christine does is bill the patient the difference between what insurance covers and the actual price. She ignores the copay. Even after giving her a copy of Humana Copay manual, and having Humana on the line explaining you can't charge more than the copay to the patient as an in-network provider, she still tries to bill you the exact amount that the insurance is paying the Dr's office. That is double dipping and fraudulent. My chief complaint was that she was billing and overcharging us. Who gets that money? Where does it go. Hanging up on a patient and their insurance is not great customer service. I am determined to show and explain in detail the practices this office does with billing and the over charges they did in my case. If you have gone to this office, planning on going to this office, or were a past customer, please contact me directly. I will assist you in reading the bill and review if copays and charges were applied correctly. What Christine fails to tell you, is that she denied to book my wife's appointment because she was too lazy to code the preauthorization correctly, even after the insurance told her that she coded it incorrectly and needed to resubmit with the proper code. I spoke with Dr Simmons yesterday. It's obvious he is not going to correct the issue. If you want the truth, contact me directly. If you still have that copay manual, I gave you that you were too lazy to go get on your own... read the last few pages which covers insurance fraud and HIPAA violations. After receiving an honest review, one would think you would have addressed the problem, not poke the bear. Okay, well to get a friend to post a review within hours of calling you out is convenient. That review applauding Christine and bedside manners was solicited. I can show you first hand that Christine is incompetent when it comes to billing, … More

Excellent staff! Excellent service!

I am very pleased with the level of care I received from dr. Simmons and his staff. I would recommend him to anyone.

I was totally impressed with Dr. SIMMONS and his team. The equipment that was used was totally unexpected by me. Crowns were made while I waited. They facilitated my hectic schedule and their patient care was excellent. Cudos guys

Great office. Excellent service. Christine is great, she is very knowledgeable about insurance and takes her time to explain what your policy will cover for the treatment you need. Scheduling is very easy. I highly recommend this office.

Excellent customer service and bedside manner by every one. Christine is always willing to explain benefits in detail and help us make sure that we have appropriate copies of invoices and statements. She is always willing to help us find the best possible answers if we have to get treatment somewhere other than with Dr. Simmons. Debbie, Grace and Camry couldn’t be any better. Each one of them are always so patient and kind as well as educational and honest. Dr. Simmons has the best bedside manner with the perfect conversations while in difficult situations. Our children actually like going to the dentist and have no fear. Excellent customer service and bedside manner by every one. Christine is always willing to explain benefits in detail and help us make sure that we have appropriate copies of invoices and statements. She is always willing to help us find … More

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This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Great customer service.

Dr. Simmons tries hard to make your visit as painless as possible.

Visit went well. My hygienist was excellent. Friendly, fast and no pain.

Have been doing to Dr. Simmons for 15 years or so. Always have a good experience.

As a rule of thumb, for me anyway, I go into a dentist office scared of the pain that's to come. Dr. Simmons made the experience as easy and painless as possible. Thank you!!!

Dr Simmons is a great Dentist! He cares but he also is practical. He knows when to go and drill and also is watchful to save some time and money. Recommend!!!!

I have always had great experiences with Dr Simmon’s and his staff. As someone with a lot of anxiety; I So appreciate Having a Dentist and a staff of caring, patient people. Every visit has been excellent! Thank you all! ????

Great friendly staff and everyone was so kind and accommodating to my elderly mom during her recent visit. Dr Simmons patiently explained what was going on with my mom’s dental issues along with her gums and dry mouth. Overall excellent care and I highly recommend Dr. Simmons for all of your dental needs.

Gracie was wonderful. Very professional. She made me feel totally at ease and very considerate.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Excellent service, quick and easy. Great price .

Very friendly staff. Definitely would recommend to anyone!

One of biggest regrets about leaving Texas was having to find a new dentist! Dr. SIMMONS is great! Wonderful chair side manner! Light heart and caring! Doc, I will miss you and your wonderful staff!

Dr. Simmons is the best dentist!! Very thorough and gentle and informative. I would highly recommend him to anyone. He does not do treatment just to do it. He informs and lets you make your decision. Check him out! You won't be sorry!!

Highly recommend Dr. Simmons. Service was excellent, everyone was very knowledgeable - the receptionist, hygienist and the assistant. Dr. Simmons has many years of experience and offers honest, quality care unlike many other offices I've been too. Small town office were they treat you like a member of the family. Both of my kids enjoy going to see Dr. Mark, before they hated to go to the dentist. Give them a try you'll be glad you did! Highly recommend Dr. Simmons. Service was excellent, everyone was very knowledgeable - the receptionist, hygienist and the assistant. Dr. Simmons has many years of experience and offers honest, quality care unlike many other offices I've … More

Dr. Mark Simmons practice is the first dentist office where I look forward to attending my appointments. At age 66, I have utilized numerous dentists, so my outlook comes from extensive experience. His staff is superb, the Dental Hygienist, Gracie is excellent and Dr. Simmons is simply outstanding. He is interested in my perspective and desired outcomes, works to achieve them and seems more like an old friend than just another dentist. I highly recommend Dr. Simmons.