Mark C Griffin

Either their phones don't work or the number is wrong.

Reception and support staff very unorganized and unprofessional. I believe that I suffer from work related hearing loss and tinnitus. At my appointment Dr Griffin was not provided results of my audiologic report nor was he provided with past audiologic report to reference. Dr Griffin agreed that work conditions had affected hearing. However the report did not clearly reflect that hearing loss could more likely than not been a result of working conditions. In addition numerous misquoted and inaccurate statements were made. Resolution seems to be unlikely at the front desk. In my opinion the new location has diminished the quality of care. Very unfortunate because Dr Griffin is great, support staff not so much.

He is patient, caring, and a very knowledgeable MD

First off this is not a knock on Dr. Griffin, I did not meet with him, I called to set an appointment, I have Liberty Health Share so I have to pay for my visit and any treatment up front because they don't bill Liberty that's all fine and dandy but when I asked what the visit would cost me , the lady I was speaking with quoted me between $100 and $ 500 When I asked why the large spread in price, she couldn't give me an answer. I asked if that included such things as a scope her answer was no, that's just the office visit any other procedures are additional, when I questioned her what was included in the office visit that would justify up to $500 she seemed to get irritated with me that I was questioning the price, then she put me on hold and put her supervisor on the phone only to have her give the same response .I have no problem whatsoever paying for any kind of treatment but I don't think it's unfair to ask for a breakdown of their cost just so I have a better understanding. In my business I am required by the Federal Trade Commission to quote an exact price to a prospective family member looking to utilize our service, it just makes sense. It is unfortunate that my first impression of this office has been tainted by the unprofessional demeanor of the office staff. In the end I have chosen to take my health care needs elsewhere, based off my experience. First off this is not a knock on Dr. Griffin, I did not meet with him, I called to set an appointment, I have Liberty Health Share so I have to pay for my visit and any treatment up front because they don't bill Liberty that's all fine and … More

Go elsewhere. Very monetary motivated it seems. Wouldn't hardly explain the result of my tests that came back after I left the office. Clearly were not interested in addressing the actual problems going on once they determined I didn't need sinus surgery and they would not be cashing in on that operation. The nurse basically hung up on my when I was asking for an explanation of results and what I could do to remedy my nasal issues. I am still getting random bills from my 45 min visit from other doctors related to the lab work two months later with minimal explanation. Definitely seems like double billing. Find another doctor to see!!

I would give Dr Griffin 10 stars if we could He is great in every way but his medical asst and her supervisor are nightmares! If you call for a test result that is 2 days late already you will get your head torn off! Argumentative , aggressive and unprofessional! I have never witnessed this in any medical setting in my life. Dr Griffin would be wise to replace some staff members. You can see similar reviews here also meaning they are like this w everyone

Both my husband and myself have now had surgeries with Dr. Griffin. He is straightforward and informative. He is extremely caring and attentive. I couldnt recommended him enough.

Dr Griffin is wonderful and a fabulous provider.. however, as others have stated, his office staff are clearly a mess. I work in the hospital setting as a director over all coding and billing in a hospital and I can tell you that this office has major issues with the way the handle patients and claims. Every return appointment, the office staff try to treat him as self pay and ask for the entire office cost, when we have given the insurance multiple times, they coded for a procedure that was not done and when this was brought to their attention, they disregarded my husband and my request for correction. When calling into the practice for results, they do not return calls, when a referral needed for an allergy provider, they had to be reminded several times to put in the referral. The staff are not friendly and they treat patients as a number or as another person stated, have no compassion or empathy. This provider needs to have an office staff that is as wonderful as him.

I can’t say enough good things about Dr. Griffin. I’ve been seeing him for 13 years and have undergone multiple surgeries. I have never been more at ease with a doctor. He listens to you! When ever I leave his office (which is full of wonderful people) I feel more positive and I know that there are great people who have my back. I highly recommend Dr. Griffin. I can’t say enough good things about Dr. Griffin. I’ve been seeing him for 13 years and have undergone multiple surgeries. I have never been more at ease with a doctor. He listens to you! When ever I leave his office (which is full of … More

My husband had throat cancer. Dr G was very comforting and available to help us throughout this ordeal. He and his staff worked well with his other doctors. He was a caring Physician to have during this traumatic time.

Very prompt and professional. Gets right to the problem with a clear diagnosis.

Very professional and caring surgeon. Both kids got their tonsils and adenoids out. Without a doubt I would recommend him.

I am very impressed by Dr. Griffin and his ability to diagnose and treat serious ailments. I would recommend him to anyone who needs a surgeon working on them inside their heads. I don't normally write reviews but in this case, I feel obligated to share my experience. Unfortunately, I have had to undergo two fairly serious surgerys with Dr. Griffin. Both went smoothly and changed my life. It is scary to have someone working on your neck or in your face. Dr. Griffin is confident and blunt and knows what to do without doing extra unnecessary work. At a certain point, you will be unconscious and have to trust the person in chanrge and that is where you want a competent person using their experience and education to do the right thing. It is all scary stuff and I am sorry that you are reading reviews for ENT doctors. But if you have to be in this position, I would trust Dr. Griffin to be the one in charge. I am very impressed by Dr. Griffin and his ability to diagnose and treat serious ailments. I would recommend him to anyone who needs a surgeon working on them inside their heads. … More

Dr Griffin seemed good but his support staff are terrible. Little to no compassion or empathy. Blatantly obvious they are more money motivated than driven by patient needs. Rebecca (scheduling/billing) and Veronica ( med asst) were especially awful. Very argumentative and aggressive. Refused to assist me in disputing a claim with my insurance company. First red flag was when they made me pay copay PRIOR to visit. First time in my life a doctor’s office has done that. Go elsewhere.

This guy is horrible. He diagnosed me wrong first. Then tried to get me to let him operate on me. Before the operation he did a procedure with out even explaining the procedure or the after side effects. He gave me no prescriptions to deal with the side effects. Also gave extremely minimum educated. I highly recommend not seeing him.

Referred by my pcp, very knowledgeable and we worked out a great plan for surgery and a followup plan.

The best doctor!! He has been so helpful and encouraging to me. I have had four surgeries that he has done and the process was explained to me fully. He is great!! I wouldn't go to any other ENT doctor!!

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