Marc S Coan

Dr Cohen was once the preferred doctor for our family. However, over the past few years two things have changed. 1) A woman named Pam took over scheduling, returning phone questions, and so forth. She is uncooperative, rude, and impedes access to medical care for Dr Cohen’s patients. 2) While seeing Dr Cohen and his NP, my mom’s medical needs were not met. As evidenced by the following: Mom experienced declining health under Cohen’s care. We helped mom switch to a different doctor and she saw immediate improvement and overtime has maintained that improved level of health. If you live in Toccoa or Eastanollee, it’s more convenient to stick with the local doctor you know, but in this case, recommend you find a different doctor with a different office manager because this office is NOT here to help.

Loved Dr. Coan. But "Pam" his "nurse" / office manager is one of the worse human beings I have ever had to deal with. She enjoys, yes! enjoys making older women cry. She is rude, insulting (will tell you and everyone with in hearing distance that "you have enough fat!"), bitter, unhappy, mean, condescending and just unpleasant. I have changed doctors and will tell everyone I know to avoid Dr. Coan, solely on how MEAN Pam is! Yes, I cried in the office. Yes, I'm not the only woman who Pam has been so mean to that they cried. I can't even get test results without speaking to this horrid woman. She doesn't believe anything a patient says. She thinks she rules the office and acts like she is the physician. I'm honestly not even sure she's a nurse. If you would like to have someone be rude, insensitive, mean and condescending to you, schedule an appointment with Pam, I mean Dr. Coan.

Dr Coan is great. Knowledgeable and takes his time. He is one of the best doctors in the region.

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We been here since 3:10 and just. Now going back to see the dr

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