Manuel C. Iglesias

His receptionist Mary is very rude and very unprofessional. Lazy! Wants everything through text messages instead of looking at patient record that she has. Do not recommend. Good luck getting past this cranky lady.

The receptionist is the worst person I ever had to deal with when booking appointments, she is very rude and unprofessional, I ask if I can confirm an appointment she stated as I quote "I already spoke to someone over there about his appointment you all do not communicate over there, you all need to communicate" very rude, she would not let me get in one word at all, I ask to speak to manager she stated "I am the manager" I stated well can I speak to the doctor she stated " he don't have time for you", I'm like wow and she hangs up. So since I can not get in contact with anyone over there I'm going to talk to human resources The receptionist is the worst person I ever had to deal with when booking appointments, she is very rude and unprofessional, I ask if I can confirm an appointment she stated as I quote "I already spoke to someone over there about his … More

Dr. Iglesias has the most unprofessional staff I have ever encountered in my life. His receptionist/nurse Mary or Maria is very condescending and rude. My mother has been trying to make a follow up appointment for over 2 months and Mary has given my mom a difficult time despite Dr. Iglesias specifically asking my mom to come in 2-3x a year. There’s no insurance issues yet making an appointment is nearly impossible. Mary has lead my mother to believe she is calling back time after time and doesn’t. As a concerned daughter, I called to make an appointment on my mother’s behalf and express my own frustration with all the hurdles my mom has encountered. When I asked who I was speaking to (the receptionist or nurse) Mary responds, “you don’t need to know my credentials, how can I help”. So unprofessional and patronizing. I cannot believe there’s people in healthcare like her. No empathy or sense of understanding; no apology and at the end of that phone call there was still no appt made. Dr. Iglesias has the most unprofessional staff I have ever encountered in my life. His receptionist/nurse Mary or Maria is very condescending and rude. My mother has been trying to make a follow up appointment for over 2 months and Mary has … More

Dr. Iglesias has the most unprofessional staff I have ever encountered in my life. His receptionist/nurse Mary or Maria is very condescending and rude. My mother has been trying to make a follow up appointment for over 2 months and Mary has given my mom a difficult time despite Dr. Iglesias specifically asking my mom to come in 2-3x a year. There’s no insurance issues yet making an appointment is nearly impossible. Mary has lead my mother to believe she is calling back time after time and doesn’t. As a concerned daughter, I called to make an appointment on my mother’s behalf and express my own frustration with all the hurdles my mom has encountered. When I asked who I was speaking to (the receptionist or nurse) Mary responds, “you don’t need to know my credentials, how can I help”. So unprofessional and patronizing. I cannot believe there’s people in healthcare like her. No empathy or sense of understanding; no apology and at the end of that phone call there was still no appt made.

Dr. Iglesias has the most unprofessional staff I have ever encountered in my life. His receptionist/nurse Mary or Maria is very condescending and rude. My mother has been trying to make a follow up appointment for over 2 months and Mary has given my mom a difficult time despite Dr. Iglesias specifically asking my mom to come in 2-3x a year. There’s no insurance issues yet making an appointment is nearly impossible. Mary has lead my mother to believe she is calling back time after time and doesn’t. As a concerned daughter, I called to make an appointment on my mother’s behalf and express my own frustration with all the hurdles my mom has encountered. When I asked who I was speaking to (the receptionist or nurse) Mary responds, “you don’t need to know my credentials, how can I help”. So unprofessional and patronizing. I cannot believe there’s people in healthcare like her. No empathy or sense of understanding; no apology and at the end of that phone call there was still no appt made.

Great Doctor, very knowledgeable and helpful. He was my doctor years ago and I will never forget his name. Thank you Doctor Iglesias!

Caring energy and very knowledgeable

This user rated the provider, but did not write a review