Dr. Luis Fernando Gutierrez

Every time I need the information and support, they are always right there for us. Thank youuuuu.

Personal amable, atenta y siempre dispuesta a buscar una solución, Un 10, ampliamente recomendable. (Translated by Google) Friendly staff, attentive and always willing to find a solution, A 10, highly recommended.

This doctor is amazing & up to date with innovative technology. Coming here for years. The nurse is efficient also. Office and bathroom is always clean.

The office staff is toxic. They play games with you when you try to schedule appointments, even long-standing patients who have been there over a decade. They don’t care. Doc is never there. Nurse Practitioner Chantal is the only one with seeing, but even it’s too hard even to see her. I stopped going to the practice. Most toxic relationship I had ever had in my life. I have given them chance, after chance, after chance, after chance, after chance. I had already left the practice, just silently quit, but they went ahead and scheduled an appointment for me without my permission & without notifying me. Who does this?? Find someone else… You are with good healthcare, not these clowns.

Today, I had the worst customer service. The front office and the manager need customer services classes or they need training on customer service. They left on hold cause they don’t want to talk to me. How unprofessional it is. Even worst having a manager who has the same bad customer service skills. Please if you have a bad customer service say something to the doctors. I like the doctor staff. They have to do something with the receptionist and manager.

Buena y rápida atención. (Translated by Google) Good and fast attention.

I love it!

Very nice and caring, they are so detail with my care. Dr Gutierrez and his NP Chantal are best hands down!!

Diego is very professional nurse. Dr. Victor is an Excellent Doctor. Both of them are wonderful. Caridad Fosas

My name is Marie M. Pierre. The experience that I had with Chantal and Dr.Luis Gutierrez has been wonderful!! I started going to office since I was in the nursing home after a car accident. Today, I could say that after their amazing service, I am able to walk and go back to work after four years! Between Dr.Gutierrez and Chantal, they have always gone beyond call of duty. I would not change the staff, doctors, or nurse practitioner for anybody and I would definitely refer anybody to this office. I absolutely love this office!

DESDE EL PRIMER DIA QUE VISITÉ LA OFICINA DEL DOCTOR GUTIERREZ, SENTI EL CALOR HUMANO, EL ENTENDIMIENTO Y LA EXCELENTE ACOGIDA CON EL CASO DE MI PADRE EL PERSONAL MEDICO, JUNTO A LAS RECEPCIONISTA Y DEMAS ASISTENTES ME HAN APOYADO INCONDICIONALMENTE. SIMPLEMENTE.... GRACIAS INFINITAS POR EL TRABAJO QUE REALIZAN CON AMOR Y DEDICACION. COMO PACIENTES Y FAMILIARES DE NUESTROS SERES QUERIDOS, NOS DESESPERAMOS. ALLI, SIEMPRE ESTARAN PARA AYUDARNOS. . BENDICIONES...... AGRADECIDA CON DIOS POR TENERLOS EN MI VIDA. HACEN PARTE DE ELLA. Un abrazo ???? (Translated by Google) FROM THE FIRST DAY I VISITED DOCTOR GUTIERREZ'S OFFICE, I FELT THE HUMAN WARMTH, THE UNDERSTANDING AND THE EXCELLENT RECEPTION OF MY FATHER'S CASE THE MEDICAL STAFF, TOGETHER WITH THE RECEPTIONISTS AND OTHER ASSISTANTS HAVE SUPPORTED ME UNCONDITIONALLY. SIMPLY... THANK YOU INFINITELY FOR THE WORK YOU DO WITH LOVE AND DEDICATION. AS PATIENTS AND FAMILY MEMBERS OF OUR LOVED ONES, WE ARE DESPERATE. THERE, THEY WILL ALWAYS BE HERE TO HELP US. . BLESSINGS...... GRATEFUL TO GOD FOR HAVING YOU IN MY LIFE. THEY MAKE PART OF IT. A hug ????

It was a great place I felt really comfortable with the process and Naomi was really sweet she had me crack up the whole time. I usually have a hard time because I don’t like hospitals but I really enjoyed my experience it was perfect. The nurse practitioner was really kind Chantel made it a perfect experience! I would recommend if you are someone who doesn’t like being in hospitals.

Get an appointment with dr Gutierrez is impossible, I went with his nurse practitioner which I don’t mind at all. I did some exams and contact the specialist that I needed and I was in treatment, 3 months later the dr called me telling me my results went “perfect” so ??? Is the specialist right or the dr or who exactly?? And 3 months later !? Come on

Do not go to this office. Find another doctor with better care. Terrible I customer service in all levels, and medical attention. If you want to feel frustrated and suffer with a bad diagnosis and bad customer service select this office.

(Translated by Google) I have been a patient of Dr. Gutierrez for 7 years and until two years ago the service had been excellent, with human quality and good attention from all the staff. But unfortunately for some time now it has not been like that, unprofessional and not at all educated in the care and treatment of people, I have tried to make an appointment with the Dr, which has been by mistake of his misplaced receptionist and not I was treated in the month of March, they postponed my appointment for May and oh surprise when I went to pick up my exam order they had not put it on the calendar, they gave me an appointment again for June 28 (Yes, 4 months after starting the process) and today a person calls me telling me that the doctor can't see me until July 18.????? This is a total lack of respect for patients, it is not just my case, I have heard of many who have gone through the same thing, the doctor seems very good to me, but even so, the organization of the administrative part and his staff are a complete disaster. It can't be that they play with people's time that way. unfortunately I don't want to continue going to a place where I can't even get an annual appointment that I have been trying to schedule since the beginning of the year. A total disaster. (Original) He sido paciente del Dr. Gutierrez por 7 anos y hasta hace dos años el servicio habia sido excelente, con calidad humana y buena atencion de parte de todo el staff. Pero desafortunadamente desde hace un tiempo para aca no es asi, poco profesionales y para nada educadas en la atencion y trato con las personas, he tratado de sacar una cita con el Dr, la cual ha sido por equivocacion de su recepcionista mal puesta y no fui atendida en el mes de marzo, postpusieron mi cita para mayo y oh sorpresa cuando fui a recoger mi orden de examenes no la habian puesto en el calendario, me dieron nuevamente cita para junio 28 (Si.4 meses despues de iniciar el proceso) y hoy me llama una persona diciendome que el doctor no puede atenderme hasta julio 18.????? esto es una total fata de respeto con los pacientes, no es solo mi caso me he enterado de muchos que han pasado por lo mismo, el doctor me parece muy bueno pero aun asi la organizacion de la parte administrativa y su staff son un completo desastre, no puede ser que jueguen con el tiempo de las personas de esa manera. lamentablemente no quiero seguir asistiendo a un lugar donde ni siquiera puedo obtener una cita anual que he tratado de programar desde el inicio del año. Un total desastre. (Translated by Google) I have been a patient of Dr. Gutierrez for 7 years and until two years ago the service had been excellent, with human quality and good attention from all the staff. But unfortunately for some time now it has not been … More

I’ve been a patient for 4 years !! I made an appointment because I’ve been having back pains, I left work early only to be deny healthcare because I didn’t have my $20 co pay !!!! You deny a patient of 4 years for $20 !!!!

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(Translated by Google) Posting on behalf of my dad - Luis Vargas Since 2016, my family and I have been patients of Dr. Luis Gutierrez. I would like to take this opportunity to recognize the outstanding service that we have received from Gracia Calmici (Front Desk) and Naomie Louise (Office Manager). Their professionalism and friendliness make more bearable even the most challenging times that patients have to endure. Overall, their attitude is great and their desire to serve/help is clear. They are ready to go the extra mile for the benefit of their patients, and that makes a huge difference. Since 2016, my family and I have been patients of Dr. Luis Fernando Gutiérrez and we attend Coral Hills. Medical Center. I want to acknowledge the excellent service we have received from Gracia Calmici, the front desk manager, and Naomie Louise, the center manager. His professionalism and kindness make the difficult times a patient goes through more bearable. They have a very good attitude, their desire to serve and help is felt and they are willing to go the extra mile for the benefit of people who are looking for a solution to their health problems and this makes a difference. (Original) Posting on behalf of my dad - Luis Vargas Since 2016, my family and I have been patients of Dr. Luis Gutierrez. I would like to take this opportunity to recognize the outstanding service that we have received from Gracia Calmici (Front Desk) and Naomie Louise (Office Manager). Their professionalism and friendliness make more bearable even the most challenging times that patients have to endure. Overall, their attitude is great and their desire to serve / help is clear. They are ready to go the extra mile for the benefit of their patients, and that makes a huge difference. Desde el 2016 mi familia y yo somos pacientes del doctor Luis Fernando Gutiérrez y asistimos al Coral Hills. Medical Center. Quiero hacer un reconocimiento al excelente servicio que hemos recibido de Gracia Calmici la encargada del Front desk y de Naomie Louise la gerente del centro. Su profesionalismo y amabilidad hacen que los momentos difíciles por los que atraviesa un paciente sean más llevaderos. Tienen muy buena actitud, se siente su deseo de servir y ayudar y están dispuestas a dar la milla extra para el beneficio de las personas que buscan solución a sus problemas de salud y esto hace la diferencia (Translated by Google) Posting on behalf of my dad - Luis Vargas Since 2016, my family and I have been patients of Dr. Luis Gutierrez. I would … More

I truly feel so blessed to have Dr Luis Gutierrez for my primary doc! He is super smart with the most kind and caring heart. He is extremely thorough and touches on many subjects out of genuine concern. His forefront of his practice is his amazing staff. They are efficient and lovely! They tackle with a very busy practice and they do it with expertise....bar none!!! Thank you for all you do. xo I truly feel so blessed to have Dr Luis Gutierrez for my primary doc! He is super smart with the most kind and caring heart. He is extremely thorough and touches on many subjects out of genuine concern. … More

If you have just a common cold or need to do a yearly and are okay with being seen by the NP then by all means go for it. I have been a patient here for over 5 years and I've seen Dr. G once. It is nearly impossible to book an appointment with him. My mother is also a patient here, she was diagnosed with gallstones and has been in extreme pain for over a month, but the NP didn't seem to care, and just gave her pain medications to hide the problem. Didn't even suggest anything for the actual problem. Maybe it would've been different if we could actually see the DR. Staff is rude and don't seem to care. As someone that works in the healthcare field I was extremely disappointed in their Quality of care. I cant speak badly of Dr. G because when I actually see him, he is great. But NP and staff are the worst, NOT HELPFUL AT ALL.

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Thank you Doctor. I feel better

The best service I have ever received, thanks Doc

Great service. Staff are very nice and helpful. My mom loved PA Victor. Very satisfied.

Such amazing staff and awesome doctor , they put time for each patient and care about every detail, thanks for everything

Staff NASTY, ARROGANT & DISRESPECTFUL . In top of that this place is totally inefficient and disorganized. Employees and Administrators are Non professional. Their lack of humanity and compassion to the patients make this CLINIC service completely unacceptable to go and be seen as a patient . Staff NASTY, ARROGANT & DISRESPECTFUL . In top of that this place is totally inefficient and disorganized. Employees and Administrators are Non professional. … More

Cuando estuve buscando un Dr., primario leí que todo era bien pero no el personal de Secretaria. Pues bien resulta nada más injusto, nosotros SIEMPRE hemos sido atendidos con amabilidad y eficiencia. A IRIS, NANCY ETC, LES DAMOS Las GRACIAS

The worst medical experience I ever had.

I m very happy for the office service , especially Maria Jose , she is very helpful always she is professional, she make a fill comfortable when a get the coral hill medical center .

Every time I come to this office it’s always 30-40 minutes after my schedule appointment I’ll be seen. If they even give you the right appointment time! Not sure if it’s because they don’t care for their customers with gov. Medical insurance but over all I honestly never had a good experience here. I definitely plan on changing primary doctors. Every time I come to this office it’s always 30-40 minutes after my schedule appointment I’ll be seen. If they even give you the right appointment time! Not sure if it’s because they don’t care for their customers with gov. Medical … More

I have been going to this office for about 4 years or so. Loved it till recently. I love Chantel,and I only see her and a couple of times Dr. Gutierrez he was great. However since they have grown and seem very busy. I’ve been asking for Rx refills for days and have now talked to at least 3 different staff members.. it’s very frustrating that I have to call every month for a refill. Guess I will have to make an appointment with Chantel to get what I need. Very disappointed! I have been going to this office for about 4 years or so. Loved it till recently. I love Chantel,and I only see her and a couple of times Dr. Gutierrez he was great. However since they have grown and seem very busy. I’ve been asking for Rx … More

Have loved the staff and Doctor. Been a patient for 15 years. Today I forgot my wallet and was told I couldn’t have service unless I paid. Had to literally beg them to see me as it’s a Pre-Op appointment for knee surgery! I was told I had to call with credit card when I got home. I have been billed in the past for services rendered! Never not paid!! Receptionist was just plain rude Have loved the staff and Doctor. Been a patient for 15 years. Today I forgot my wallet and was told I couldn’t have service unless I paid. Had to literally beg them to see me as it’s a Pre-Op appointment for knee surgery! … More

(Translated by Google) It is always a pleasure to receive the services of Dr. Luis Gutierrez, a Peruvian Professional of whom we are extremely proud of his human quality and vocation of service to his community as well as his friendly staff, especially María José Castillo, provides services with extreme efficiency and quality. human (Original) Siempre es un placer recibir los servicios del Dr Luis Gutierrez un Profesional Peruano de quien nos sentimos sumamente orgullosos por su calidad humana y vocación de servicio a su comunidad al igual que su amigable staff en especial de María José Castillo brinda servicios con extrema eficiencia y calidad humana (Translated by Google) It is always a pleasure to receive the services of Dr. Luis Gutierrez, a Peruvian Professional of whom we are extremely proud of his human quality and vocation of service to his community as well as his friendly … More

I am very pleased with the staff at Dr.Gutierrez office. Mariajose was very friendly and courteous. I highly recommend coming here!

I rate five stars because they have better and fast service dr gutierrez always nice and he listen to me he got more staff helping him and they do blopd work the same day i am very happy no waiting lines nurses are wonderful and front desk very professional

Dr. Gutierrez is personable, thorough, very pleasant and punctual. A good kind doctor who takes interest on his patients. His staff, especially Maria Castillo, highly efficient and empathetic that will go out of their way to accommodate your needs. Highly recommend Dr. Gutierrez

Terrible!! The stuff gave me the wrong info several times. I lost appointments waiting for the referal. I will give them "0" stars if I could.

Thank you, I appreciate your patience and professionalism.

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Dr Gutierrez is great, but his staff leaves A LOT to be desired. It's pointless to have a good doctor if you can never see him. If you're lucky enough to, there better not be anything his staff needs to do. They are rude and lazy. Whether it's a simple appointment or major surgery, be sure you know what their job is because they have no clue. They require constant patient guidance. If you have insurance that requires referrals, you definitely want a different office.

Aug. 16, 2019 | Dr. Gutiérrez is kind, and very knowledgeable. He's a good doctor. However, the people he's got running the office are the exception. I was called twice to pick up a referral and both times nobody knew what I was talking about. Both times they found it after the fact and called me to let me know it was available. Last time I believe them and went down there to pick it up. This is the second time my referral is nowhere to be found—I just received a phone call letting me know that they "found" it. I'm not coming back. I rather pay for another doctor to take a look at what's going on with my lungs than having to expose myself to a third trip and no referral. It's a shame office personnel care so little when Dr. Gutiérrez cares so much. Deal with them at your own risk. Aug. 16, 2019 | Dr. Gutiérrez is kind, and very knowledgeable. He's a good doctor. However, the people he's got running the office are the exception. … More

Unacceptable behavior from Mr. Gutierrez at his office. Unfortunately, it's sad to see that an emergency center does not know how to provide proper care and are not capable to submitt a proper referral for nursing care and home health. They will just abandon patients and it is unacceptable for any medical personnel to leave a patient unattended. Be aware, don't go to this place - they will abandon you. Today it was me and tomorrow it will be you. Unacceptable behavior from Mr. Gutierrez at his office. Unfortunately, it's sad to see that an emergency center does not know how to provide proper care and are not capable to submitt a proper referral for nursing care and home health. They … More

Dr. Gutierrez is great, unfortunately, the front office staff, is the worse I have ever had to deal with. I needed to pick up referrals for other doctors visits and even though I left on time for such purpose, on my way to their office at Sample road, there was a big delay for a repair in the street of almost 45 minutes, so I arrived at 12:20 and those two woman, did not have the courtesy to even ask what I need, they just stand behind their counter and with their fingers signaled a "2" for two PM. And that was it. I completely lost  my time, gas and the trip there and I live in Davie. Unfortunately for the doctor, these two employees care more for themselves than for the doctor's clients. Dr. Gutierrez is great, unfortunately, the front office staff, is the worse I have ever had to deal with. I needed to pick up referrals for other doctors visits and even though I left on time for such purpose, on my way to their … More

(Translated by Google) Dr. Guitierrez is excellent and the attention of the staff who work with Dr. especially La Ms Mariajose Castillo is very good. (Original) El Dr Guitierrez es excelente y muy buena la atención del staff que trabajan con el Dr en especial La Srta Mariajose Castillo (Translated by Google) Dr. Guitierrez is excellent and the attention of the staff who work with Dr. especially La Ms Mariajose Castillo is very good. … More

(Translated by Google) Dr. Gutiérrez is excellent, very attentive and very experienced. The Medical Center is in a very accessible place. Thank you very much Dr. for your attention. God bless you. (Original) El Doctor Gutiérrez es excelente, muy atento y con mucha experiencia. El Medical Center queda en un lugar muy accesible. Muchas gracias Dr. por su atención. Dios lo bendiga. (Translated by Google) Dr. Gutiérrez is excellent, very attentive and very experienced. The Medical Center is in a very accessible place. Thank you very much Dr. for your attention. God bless you. … More

I love it!

This is an EXCELLENT PRACTICE WITH A TERRIFIC PHYSICIAN AND A KIND AND HELPFUL STAFF. THANK YOU ALL !

I had a wonderful experience at Dr Luis Gutierrez office. The front staff was great and very accommodating. I did not have to wait a long time to see the doctor and the visit was Very pleasant and the doctor was very Caring. I had a wonderful experience at Dr Luis Gutierrez office. The front staff was great and very accommodating. I did not have to wait a long time to see the doctor and the visit was … More

I've been going to Dr. Gutierrez for about 5 years now. He is a sweetheart who tells you how it is. He explains to you everything in detail. Dr. Gutierrez does not make you seem like just another patient, he cares and remembers little details. I would recommend Dr. Gutierrez to anyone and everyone.

He was great, listen and answer all my question. Very detailed doctor

I love Dr. G. I really do. I love his established Nurse Practioner. What I do not like: his Medical Assistants are not the nicest. Bad attitudes, arrogance and ignorant mindsets plague the MAs at the office. If you fail to follow their ideas of good health lifestyles, then you are a horrible patient (i.e. Keto is bad). Please research new lifestyle choices. Please read up on better ways to heal type 2 Diabetes. There is always another solution to issues.

Have been a patient for many years, he’s great aways answered any questions. Very knowledgeable, I’ve never had a problem with the staff, overall 5 stars

(Translated by Google) Dr. Gutierres is a good doctor. The bad thing is that he has people working for how Estefany and the one who gives the referrals that do not remember his name but is Puerto Rican are people who treat patients badly, they attend badly, one calls to an appointment leaves him on the waiting line for 30 minutes and then they hang up ... with that attitude they make patients go to look for other doctors, I for my part recommend Dr. Gutierres to keep people who don't they serve him and because of them it's going badly (Original) El doctor Gutierres es un buen doctor lo malo es que tiene personas trabajando para el cómo Estefany y la que da los referidos que no me acuerdo su nombre pero es puertorriqueña son personas que tratan mal a los pacientes ellas atienden de mala manera , uno llama para una cita lo dejan en la linea de espera por 30 minutos y luego le cuelgan ... con esa actitud hacen q los pacientes se vayan a buscar a otros doctores , yo por mi parte le recomiendo al doctor Gutierres que aleje a las personas que no le sirven y que por ellas está quedando mal ... (Translated by Google) Dr. Gutierres is a good doctor. The bad thing is that he has people working for how Estefany and the one who gives the referrals that do not remember his name but is Puerto Rican are people who treat patients badly, … More

(Translated by Google) The most horrible people and unprofessional staff ..... The most horrible place I have ever been in my life ... they leave you waiting on the line for more than 15 and 20 minutes ... they get confused of results that is extremely dangerous ... horrible everything is horrible (Original) The most horrible people and unprofessional staff..... El lugar mas horrible que he ido en mi vida...te dejan esperando en la linea mas de 15 y 20 mints... se confunden de resultados eso es extremadamente peligroso... horrible todo es horrible (Translated by Google) The most horrible people and unprofessional staff ..... The most horrible place I have ever been in my life ... they leave you waiting on the line for more than 15 and 20 minutes ... they get confused of results that … More

Avoid this place , the worst staff, no one answers the phone, they cancel your appointment without notice

I went to see Dr. Gutierrez for the first time last year, I had an appointment for 9am and Dr. saw me at 11am with not even a proper apology. First time patient and there were no questions and nothing more that a little chest check with an stethoscope. They finally called me back two weeks later with my results and the lady on the phone said that my results came back pretty bad, high sugar levels, high cholesterol, etc and that the doctor's recommendation for me was to eat less meat and more vegetables... Well, funny recommendation since I'am a vegetarian, information any good doctor would have about their patients if they cared enough to ask any questions at all. I asked the not very nice lady for a copy of my results and she said the only way for me to get them was coming to the office because "they don't do emails", seriously? . Long story short, I went to see a different doctor and all my results came back perfect. Now, months later i received a bill from Dr. Gutierrez for $376 even though my insurance covers for it and i already paid my deductible. Terrible experience, do not waste your time and money coming here!!!! I went to see Dr. Gutierrez for the first time last year, I had an appointment for 9am and Dr. saw me at 11am with not even a proper apology. First time patient and there were no questions and nothing more that a little chest check with an … More

Dr. Luis Gutierrez and Nurse Practitioner are excellent, but when I'm not feeling well and call the office it takes 3-5 calls over the course of a week, leaving a physical message with front office staff, in order to get a call back or response. Not sure if the front office staff does not actually write down the message and give to the Dr and/or Nurse Practitioner or they never give them the message at all. Extremely frustrating that a patient has to call every day for several days in a row in order to get a response. Office does not seem to be managed or supervised properly. This has happened more then once, so the reason why I am posting. Thankfully whomever I spoke to this morning (3rd call this week) actually was able to help me and went directly to speak with the Nurse Practitioner. I received a response within 1/2 hr. Dr. Luis Gutierrez and Nurse Practitioner are excellent, but when I'm not feeling well and call the office it takes 3-5 calls over the course of a week, leaving a physical message with front office staff, in order to get a call back or … More

Great doctor if you don’t care mind waiting as each patient has different needs but he’s worth it...If you need a call back or a referral you might want to find another office...

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

(Translated by Google) This place is incredible, highly recommended, the people who work there, very professional, the excellent doctor, the medical assistant, very good, the excellent manager, the nurse, the lady from the front, in short, all of them, incredible, I really felt very happy and very welcome there, thanks to all Jessica. (Original) Este lugar es increíble muy recomendado las personas que trabajan allí muy profesionales el doctor excelente los medical assistant muy buenos la manager excelente la enfermera la señorita del frente en fin todos todos increíbles la verdad me sentí muy feliz y muy acogida allí gracias a todos Jessica (Translated by Google) This place is incredible, highly recommended, the people who work there, very professional, the excellent doctor, the medical assistant, very good, the excellent manager, the nurse, the lady from the front, in short, … More

I’ve been coming to this office for almost 2 years now and the staff , nurse practitioners and doctor Gutierrez have been nothing but friendly and helpful. I’m so glad I switched to have Gutierrez as my primary doctor.

I have been seeing Dr. Gutierrez for 3 years now and love everything about him and the office staff. All good experiences!

Dr. Gutiérrez is kind and very knowledgeable. He's a good doctor. However, the people he's got running the office are the exception. I was called twice to pick up a referral and both times nobody knew what I was talking about. Both times they found it after the fact and called me to let me know it was available. Last time I believe them and went down there to pick it up. This is the second time my referral is nowhere to be found - I just received a phone call letting me know that they "found" it. I'm not coming back. I rather pay for another doctor to take a look at what's going on with my lungs than having to expose myself to a third trip and no referral. It's a shame office personnel care so little when Dr. Gutiérrez cares so much.

(Translated by Google) the receptionist's attention is the worst it is always rude when one is asking for help to see the doctor, it takes almost an hour to answer the phone eh called on several occasions in the same day to have my annual checkup And when they finally answer it, they give it after 3 months, the doctor is a good doctor who hurts that he is losing his patients because of the people who help him here. (Original) la atención de la recepcionista es la peor siempre es grosera a la hora de q uno le está pidiendo ayuda para ver al doctor, se demoran casi una hora para contestar el teléfono eh llamado en varias ocacciones en un mismo día para poder tener mi chequeo anual y cuando por fin contestan la dan para despues de 3 Meses, el doctor es un buen doctor lastima q el este perdiendo sus pacientes por culpa de las personas q lo ayudan en este lugar. (Translated by Google) the receptionist's attention is the worst it is always rude when one is asking for help to see the doctor, it takes almost an hour to answer the phone eh called on several occasions in the same day to have my annual … More

(Translated by Google) Today I was on a medical appointment, the nurse answered me, Dr. Gutierrez was not there, and I thought the service was terrible. He does not check how it should be and left me waiting a long time. Today I was on a medical appointment, the nurse attended me, Dr. Gutierrez was not there and I found the service very pessimistic. He did not check how it should be and left me waiting a long time. In addition, you should get a receptionist who is dedicated only to answering the phone with more cordiality. They never answer you have to go personally. Ruby Castro. November 10 \ 18. (Original) Today I was on a medical appointment, the nurse answered me, Dr. Gutierrez was not there, and I thought the service was terrible. He does not check how it should be and left me waiting a long time. Hoy estuve en cita medica me atendio la enfermera,no estaba el Dr.Gutierrez y me parecio pesimo el servicio,No chequea como debe ser y me dejo esperando mucho tiempo. Adicional debe conseguir una recepcionista que se dedique solo a contestar el telefono con mas cordialidad.Nunca contestan hay que ir personalmente. Ruby A Castro. November 10\18. (Translated by Google) Today I was on a medical appointment, the nurse answered me, Dr. Gutierrez was not there, and I thought the service was terrible. He does not check how it should be and left me waiting a long time. … More

(Translated by Google) Good afternoon I have been laughing for 5 days to communicate with the office of Dr. Luis Gutierrez the girls who. Attend they leave me waiting until they hang and one who looks stupid waiting for the truth is a disaster I will have to go personally mind (Original) Buenas tardes llevo 5 días que riendo comunicarme con la oficina del doctor Luis Gutiérrez las chicas que. Atienden me dejan en espera asta que cuelgan y uno que da como estúpida esperando la verdad son un desastre tendré que ir personalmente mente (Translated by Google) Good afternoon I have been laughing for 5 days to communicate with the office of Dr. Luis Gutierrez the girls who. Attend they leave me waiting until they hang and one who looks stupid waiting for the truth is a … More

Extremely dissappointed. I had gone to Dr. Guioterrez before and thought he was great. Recently started going back 3-4 months ago and am extremely dissapointed. You literally have to call 3 days straight before you can get someone on the phone.. Being there I felt like a number or check book. 3 separate appts, one to check blood pressure only, one for blood work only and finally a 3rd appt to see the Dr. My OB/GYn and previous primary all managed to do it all in one visit. I'd rather a longer ride and better office visit. In the process of finding a new primary now. Extremely dissappointed. I had gone to Dr. Guioterrez before and thought he was great. Recently started going back 3-4 months ago and am extremely dissapointed. You literally have to call 3 days straight before you can get someone on the … More

I never right review, but today I went this dr. Office after seeing that to take walk in. I got there 4:30 wait for 20 minutes and went front desk to ask if she needed my insurance or ID card am first time here. She said oh we do not take walk in as new patients you can go urgent care I told her I want Sunday morning it did not help me.i need to see dr and online and your window both said you do take walk in see simply said sorry I can not help you there are many people waiting and de can not see you I told I will wait. I can’t sleep and I need Antibiotic for my cough. Very disappointed ☹️ to have dr.office like this... please call before you go.. I never right review, but today I went this dr. Office after seeing that to take walk in. I got there 4:30 wait for 20 minutes and went front desk to ask if she needed my insurance or ID card am first time here. She said oh we do not take … More

I have been going there over 20 years. The new Dr.Guittierez came like 6 years ago. It was good at first when same staff transitioned with him. But after they all left it plummeted. This office has the most unprofessional incompetent people working there . They have no idea what they’re doing nor do they care. Have to literally call every month several times for a refill. When you talk to the medical assistant she has no idea how to say or spell the medication your asking for. I mean it’s in the computer. The Dr. is very nice. Listens , He is great. I don’t know why he has a staff like this., but you can not run the risk of your health due to the staff. I have been going there over 20 years. The new Dr.Guittierez came like 6 years ago. It was good at first when same staff transitioned with him. But after they all left it plummeted. This office has the most unprofessional incompetent … More

bad service and they change my appointment next day and I waited for 1 1/2 hours for the doctor see me. Mal services, cambiaron mi cita para el siguiente Dias y espere 1 1/2 hora para q el Dr. Luis Gutierrez.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

He take his time doing his evaluation, he is atentive he listens to your needs. He is busie and the wait is worthy. He is humble and provides his schedule and hospitals where he works also. I appreciate that he make me feel comfortable and easy to talk. I recomend Dr. Gutierrez highly. Thank you. He take his time doing his evaluation, he is atentive he listens to your needs. He is busie and the wait is worthy. He is humble and provides his schedule and hospitals where he works also. I … More

Una excelente persona Con un charisma unico Dedicado con el corazon y alma Sobran las palabras

I have been a patient of Dr. F. Gutierrez since 2007 when he was in coconut creek. I have nothing really bad to say, he takes care of me to the best of his knowledge. Can he do better? Maybe so, cut back on new patients?, maybe so. You simply can'tcan't please everyone. i have no problems with his staff, no problem with appointments, follow ups, referrals and refills. At one point there was a phone issue when he moved to a bigger office, again, you can't please everyone, nor can i speak for them

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DO NOT GO TO THIS DOCTOR. He is ALWAYS booked and most his staff DOESNT CARE about making you a appointment or following up with you. I have been a patient with him for MANY YEARS and my family and I are finding a new doctor. He individually is a great doctor but it’s time for a change. I have called and called and called and nothing, no one calls me back.

I have always had a great experience with Doctor Gutierrez. He is straight & to the point. Sometimes there is a wait but never too bad.

I left this office after one visit because is very very very bad. Never answer the phone never referred scription they never call you for the result and when you call for appointment they put you on the hold for half hour and sometime behind up

I have been Dr. Gutierrez's patient for many years, but now I am leaving his office because to get an appointment with him is an impossible mission! He is always booked and his staff is not great, though he is very friendly, he does not have the time to follow up with his patients and the level of care has been deteriorating.

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omg, so this has got to be the worst, i mean the worst i have gotten in customer service. the girl in the front is nice but when u call, ur put on hold for about 15mins, thats if u even get anyone on the phone the 1st couple of times u call.

The worst doctors office I’ve ever encountered they’ve changed their front desk staff various times I think staff leaves or they are being treated poorly by relatives that work there or overworked that every person there developes attitude, They never answer phones and or leave you holding long periods of times they like retaliating on patients I left messages on voicemails and they always have an excuse for not retrieving them or getting back to the patient, the new excuse is Daisy said there in a new office & Comcast hasn’t forwarded calls I dunno things that are not the patients concerns well seems like you have to call them, poor professionalism and poor customer service. Iva had issues with Daisy in the past she’s very rude with a mouth full to say very insensitive I’ve spoken to doc about her comments and lack of professionalism thinking she may of been fired by now but she’s obviously related to the doctor to still be there she thinks she can get away with treating patients bad but they will continue losing patients I’m in the search of new doctor. Just bad business and a heartache I missed appointment for first time now they want to give me far out appointments without asking is everything ok like normal people which I had a family emergency, all they do is retaliate it’s very sad to deal with people like this .. Not a happy warm office you should always have a nice experience let alone be friends with your docs office not uncomfortable. The worst doctors office I’ve ever encountered they’ve changed their front desk staff various times I think staff leaves or they are being treated poorly by relatives that work there or overworked that every person there developes attitude, … More

TERRIBLE SERVICE I HAVE AN EMERGENCY OPERATION FOR MY FATHER THESE GIRLS NEVER PICK UP THE PHONE I WITNESSED THE RECEPTIONIST MY SELF ANSWER FOR A PATIENT AND PUT THEM ON HOLD AND DID NOTHING WHILE THE PATIENT IS ON HOLD THIS IS TERRIBLE I HAD TO GO IN PHYSICALLY TO GET MY QUESTION ANSWERED NOT EVEN OTHER DRS OFFICES ARE ABLE TO GET THRU TO THESE PPL THEY ARE NEGLEGENT TO THERE PATIENTS TERRIBLE WILL BE COMPLAINING TO MY FATHERS INSURANCE COMPAMY AS WELL TERRIBLE SERVICE I HAVE AN EMERGENCY OPERATION FOR MY FATHER THESE GIRLS NEVER PICK UP THE PHONE I WITNESSED THE RECEPTIONIST MY SELF ANSWER FOR A PATIENT AND PUT THEM … More

Our family has been coming to this office for 20 years. but when Luis Gutierrezdiffer ever like 5 years ago maybe longer, its been nothing but problems. Not being able to see the MD, overted to the PA, lost or notfound lab results, office personnel changing constantly and not organized at all!! EVERY time I call for anything Im put on hold for 10+ minutes and never returns to pick up???? Today i called to talk to billing about a bill that I got from services in 2015. REALLY?? $22?. How many times have I been there and they've mentioned this? Dr. Gutierrez, this is why me and my family are seeing another dr. You need to be aware of what your office personnel are doing!!! i was put on hold FIRST WITHOUT EVEN ASKING TO WHOM THEY CAN DIRECT THE CALL TO and they do that every time they answer the phone . Ridiculous and very unprofessional. Well, I guess your so busy losing our business wont make any difference. Our family has been coming to this office for 20 years. but when Luis Gutierrezdiffer ever like 5 years ago maybe longer, its been nothing but problems. Not being able to see the MD, overted to the PA, lost or notfound lab results, office … More

Not happy with the office staff. Most unprofessional front office staff. I have been trying to follow up for a prescription for 3 days left messages, no return phone calls and when you do get through your put on hold immediately for eternity and no one ever comes back on the line. The doctors are great but the staff is what makes it not worth the hassle, they need alot of work. Not happy with the office staff. Most unprofessional front office staff. I have been trying to follow up for a prescription for 3 days left messages, no return phone calls and when you do get through your put on hold immediately for … More

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Great Doctor, terrible staff

I have been trying to get approval to renew script for 3 days, get transferred to Celone and put on hold for 18 minutes then get his voice mail ?

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

(Translated by Google) Excellent work team! (Original) Exelente equipo de trabajo!

good dr happy to find him

Dr G is by far one of Florida's BEST doctors!!! The care and concern of his facility and staff are simply the best. They took care of my dad for the past 9 years. The treatment we have received was always met with kindness and compassion! They always took their time and evaluated my dad thourouhly with each and every visit. Thank you Dr G and especially, his Nurse Evy... I don't think I could have gotten anyone better then you!! ~Amy Dr G is by far one of Florida's BEST doctors!!! The care and concern of his facility and staff are simply the best. They took care of my dad for the past 9 years. The treatment we have received was always met … More

I’ve read the bad reviews but still decided to give it a try. And honestly DR. Gutierrez is One of the greatest doctors I’ve visited in florida. I have no complaints. I would recommend anyone to him

By far one of the best offices around! Dr. Gutierrez is very helpful and takes the time out to do what he can for you. There’s also an amazing staff who are always doing there best to accomade each patient regardless of the situation.