Dr. Lisa T Galati

Went today for the second time in over 10 years. She is very caring and I believe the best in her field.

Dr galati was great she listened to me and she told me what she was gonna do straight up talk . So far so good ????

Dr. Galati was definitely caring and thorough during my husband's visit for a mass in his jaw and neck. The biggest problem and most annoying, is their phone system. My husband's primary doctor also had issues and was even hung up on. Every time you try and call the office, you are likely to be on the phone for at least 30 minutes. Dr. Galati ordered a CT scan and blood work to get done. However, the script for the scan was never sent when I called for the appointment. Thankfully, we were given a copy of the script which I could give to the receptionist. They also never sent the blood work script - we called 3 times and asked for it to be sent to the lab so my husband could get his blood work done. The receptionist at Dr. Galati's office promised that they would call us back - the third time we called we were told Dr. Galati would call my husband - this was 2 days before the CT scan. She NEVER called, nor did anyone from the office. However, we did call our lab and found out that the script was sent for the blood work. It would have been professional to have someone from the office call us back though. ESPECIALLY, when this is concerning a cancer diagnosis. We would NOT recommend this practice at all.

Dr Galati saved my life. She diagnosed my cancer and approached me with compassion and confidence. I have the upmost respect for her, her staff and overall knowledge in her work. She's absolutely one of the best ear nose and throat doctor available today. Thank you Dr Galati for all you do. ????????????

I have NEVER been treated so disrespectful from a receptionist. I spoke with Veronica at the Albany location who was rude and condescending. I have been trying to get a refill on medication for three days. I asked to speak to the nurse and she would not put me through even to her voicemail. I asked for the nurse to call me and she got rude with me. Her attitude needs to be adjusted. Patients call in for assistance and should never have to tolerate someone being disrespectful. I called the Clifton Park office and they were extremely polite. I left a message with the Patient Relations office to file a complaint. I have NEVER been treated so disrespectful from a receptionist. I spoke with Veronica at the Albany location who was rude and condescending. I have been trying to get a refill on medication for three days. I asked to speak to the nurse and … More

Dr Galati has been great throughout my entire thyroid cancer progress. She listens and is very empathetic. She seems very straightforward and honest.

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When I was diagnosed with Thyroid cancer, at first I was very pleased with the care I received from Dr. Galati and her practice. However, once the Thyroidectomy was done and over with, forget about it! They could care less. Secretary was extremely rude. Making an appt was a real hastle. Phone calls we're not returned, etc. If all you want/need is a good surgeon, she's great. Other than that this practice is an absolute joke. If she wasn't such a good surgeon I'd only give her 1 star. Look elsewhere! When I was diagnosed with Thyroid cancer, at first I was very pleased with the care I received from Dr. Galati and her practice. However, once the Thyroidectomy was done and over with, forget about it! They could care less. Secretary was … More

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Dr. Lisa Galati is one of the most caring physicians that I have ever had the experience of visiting. She listens to your concerns and makes her patients feel that what they are concerned about or have questions concerning are of the utmost importance to her also. I am so glad that I was referred to her for my surgery. Her staff of nurses also promotes this kindness.

I am here to praise Dr. Lisa Galati. She is a caring passionate Dr. who really cares for her patients. I had tongue cancer and she was so sweet and caring. My surgery was 6 months ago and I am still her patient. I wouldn’t ask for anyone else. Thank you Dr. Galotti for making me feel good and being so caring.

Dr Galati is straightforward and brief with a great deal of compassion. She listens to her patient, examines efficiently and cuts to the chase taking the patients feedback into consideration at all times. I would highly recommend her as a physician to anyone with issues in the Ear Nose and Throat area.

Dr. Galati is one the best surgeons and is a caring, concerned, life saving person. I have been seeing her for two years. She removed a cancerous tumor from my mouth and has since taken the steps to make sure I'm free from cancer and has overseen the reconstructive surgeries needed since the original excision. She has a wonderful personality and shows her patients that she is concerned for their well being. Highly recommended !!

Dr Galati is an excellent, skilled surgeon with a great “bedside” manner! She provided us with realistic outcomes & risks if a complicated surgery - which went perfectly. She created a team with the specialists that fit my son’s needs exactly. His dad said that if such a situation ever happened to him, he’d fly out from Colorado to have the team my son had. Couldn’t be happier with our decision to seek out Dr Galati!!

Having a very difficult time getting into their practice, partially because they are incapable of returning any phone call I make to them. Won't waste anymore of my time trying to get a hold of them

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Dr Galati and her team performed surgery on my neck last October. I had a big melanoma tumor on my neck. They did an excellent job! She was the only that would do the surgery because the other doctors didn't want to touch it because of size and location. I still see her every 6 months.

excellent bedside manner kind and caring explained everything thoroughly

I have seen Dr Galati for a couple of years and consider her one of the best Physicians I have known or provided me treatment. She is a sensitive Doctor and person, straight forward in her discussions, informed in the options, extremely knowledgeable in her profession, an excellent listener and takes my opinions and wishes into consideration in providing my treatment. I feel she spends a lot of time in planning, discussing and providing my health care, evaluation, and treatment. Highly recommend

I would like to retract my last review posted July 12, two days after my surgery. It has now been over two months and I still can hardly talk, let alone sing. I followed all post op instructions exactly, have been examined twice by her colleague with no explanation, I am going to voice therapy as well. My surgery was for a simple small vocal papilloma. I am very discouraged. I emphasized that I was a singer and to take extreme care with my voice. I am so disheartened, my life is ruined.

very rude and unprofessional will not be going back. Found a much better doc in the area.

Mom says your the best! Thank you for caring for my dad ????????

Performed an amazing partial jaw resection on my 84 yo mother 2 years ago . Extremely talented surgeon

Dr. Galati was just fantastic. I needed to have tumor removed . She did a wonderful job and was extremely thorough in the followup .

It took me over a month to get an appointment with her so I figured she was a good doctor. Upon having my first visit I’m not sure why she’s as booked as she is. She does not listen to her patients and is constantly cutting you off so she can talk, I’m not sure if that’s because she thinks she knows everything but i would rather have a doctor who listens to me instead of assuming they know what is wrong.

I will not be recommending Dr. Galati to any of my friends or family. Had a horrible experience in her office. She doesn’t listen to her patients or spend very much time with them in the office. She’s very quick and seems like she’s in a rush

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Dr. Galati takes time with her patients and really seems to have their best interest in mind!

Dr. Is fine it's her office staff that is terrible!!! Won't return calls of a serious nature. When they do call back they have no clue what's going on and if you have even had surgery. Steer clear of this practice until the Dr makes some major changes in her staff.

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Worst staff ever. Left me in waiting room for 20 minutes, and in the exam room for 40 more without even being seen. I left, and it took months of phone calls and letters to process a refund. That I received a apology from the staffer responsible for processing the refund and not the doctor herself is truly arrogance personified. It takes weeks to get an appointment. It's as if she is some sort of queen. There are myriad other ENTs who will see you the same day and offer compassion. AVOID!

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