Lance A Sloan

In the 2 years I've seen Dr. Sloan, he never knows why I'm there. He has no clue what treatment HE has prescribed; I have to remind him. He mentions testing that doesn't even apply to my condition; I have to correct him. He mentions my insurance will pay for such-and-such; I have to tell him I don't have that insurance.... and the list goes on. He has never said Hello and never says good-bye or what's next; simply walks out of the room. I have felt completely uncared for. I'd rather not receive treatment than return to this office.

My wife made herself an appointment 3 months in advance and confirmed it 3 weeks before the appointment. Week of the appointment they didn't call to confirm, we get there and after waiting 45 minutes she is told that we "weren't on the schedule or even in the system" when questioned about it the receptionist was rude and the other receptionist said " we're still not seeing them today" thinking she was out of earshot. Signs all over the office about a 75$ cancelled appointment fee, and No One to cover lunch. If they charge for cancelling appointments maybe we should be reimbursed for the time we took off work and the gas we used for nothing due to their ineptitude. My wife made herself an appointment 3 months in advance and confirmed it 3 weeks before the appointment. Week of the appointment they didn't call to confirm, we get there and after waiting 45 minutes she is told that we "weren't on the … More

Office staff is the worst that I have ever encountered very unpleasant.

Dr Sloan’s office is unprofessional, uncaring, inconsiderate and does not prioritize the patient’s health. Failure to communicate properly with patient. Call backs are not in a timely manner and failure to keep a teleconference on the assigned day. I would not recommend this doctor to anyone

I saw Dr Sloan for the first time on 10-29-21. After reading these reviews on this page I really wasn't sure what to expect. There were so many negative reviews. I'm just here to tell my experience was nothing but good. I only had to wait about 10 minutes to get called in to be seen. He spent a good 20 minutes at least with me. He took time to listen to me and was very thorough, professional and knowledgeable. All of his staff were polite and friendly as well. I highly recommend Dr. Sloan and his staff and am happy to give them this good review.

This single-handedly has been the worst "doctor" I have ever seen in my entire life. If I could give ZERO STARS I would. First off, I had an appointment scheduled 2 months in advance. Got there at 9am, was seen at 11am to be told "oh sorry, you were in squeezed in" what a joke. Next, I came here for a second opinion regarding bloodwork I had done + PCOS symptoms. Literally saw him for 10 minutes just to be told I needed to be on "weight loss medication". I am 23 years old- the medication he prescribed me was called "phentermine" and is prescribed for obese individuals, and individuals who have high cholesterol and diabetes. I am 145-ish pounds and have none of those symptoms. To continue, when googling what this medication was, it is a high risk medication when mixed with alcohol (when mixed, one can experience high blood pressure and even a heart attack). I put on my new patient paperwork, that I drink alcohol. It is like he did not even read/go over my paperwork. Lance Sloan is a joke of a doctor and is negligent. He needs his medical license revoked. This single-handedly has been the worst "doctor" I have ever seen in my entire life. If I could give ZERO STARS I would. First off, I had an appointment scheduled 2 months in advance. Got there at 9am, was seen at 11am to be told "oh sorry, … More

This single-handedly has been the worst "doctor" I have seen in my entire life. If I could give 0 STARS I would. First off, I had an appointment scheduled 2 months in advance. Got there at 9am, was seen at 11am to be told "oh sorry, you were in squeezed in" what a joke. Next, I came here for a 2nd opinion regarding bloodwork I had done + PCOS symptoms. Literally saw him for 10 minutes just to be told I needed to be on "weight loss medication". I'm 23 years old- the medication he prescribed me was called "phentermine" and is prescribed for obese individuals, and individuals who have high cholesterol and diabetes. I am 145-ish pounds and have none of those symptoms. To continue, when googling what this medication was, it is a high risk medication when mixed with alcohol (when mixed, one can experience high blood pressure & even a heart attack). I put on my new patient paperwork, that I drink alcohol. It is like he did not even read/go over my paperwork. Lance Sloan is a joke of a doctor.

This one star is solely due to the service I have received from from the receptionist Erica at the front not just once but every time I have visited the office. The first impression a patient receives is at the front desk and she is not a good representation of this office. Not only I but my husband have experienced this rude behavior from the receptionist on separate occasions. The doctor herself Dr. Acosta is amazing. I hope they read this review and get this corrected. I would hate to change doctors due to the receptionist. This one star is solely due to the service I have received from from the receptionist Erica at the front not just once but every time I have visited the office. The first impression a patient receives is at the front desk and she is not a … More

I went here for about a year, unfortunately. Didn’t have much of a choice until I moved and had more options. The wait time is over an hour every time you come, even if there’s nobody else in the waiting room. The nurses will forget that you are there waiting, but will complain to each other loudly if you remind them of your presence. I didn’t see the doctor much - when you do see him, he does not look directly at you or seem very interested. You will deal mainly with his staff, and they are horrendous. There is a very toxic culture in this office. Go literally anywhere else. I wish I could tell you (the reader) this in person to display my sincerity, because going here for a year really was a memorably bad experience. I went here for about a year, unfortunately. Didn’t have much of a choice until I moved and had more options. The wait time is over an hour every time you come, even if there’s nobody else in the waiting room. The nurses will forget that … More

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The office staff was very nice and accommodating. Judy Acosta, PA is very kind and helpful. Thanks for everything!

Awesome group of people. Very caring. Visits are always fast. They get you In and out of your appt quickly. Overall great visit and experience.

An overall wonderful experience! A same day appointment was available & the wait time after arriving was less than 10 mins. The staff was extremely kind, informative, and friendly. I felt very comfortable and welcomed, I will definitely recommend to friends and family!

My wife Shirley has been going to Dr. Sloan for quite sometime and her diabetes is mostly under control now. He also found she was in stage 3 kidney disease and has that under control as well. We are well pleased with both Dr. Sloan and his PA Judy! Very short wait time and they are so helpful with medicines. The entire staff from front desk to nurses to Dr. & PA are top notch and we highly recommend ignoring most all of these negative reviews. We also were told what bad service & non caring attitudes were prevalent in his office & found none of that to be true. Very professional and caring about your concerns and good at listening to our questions with answers we can understand. Thank you Dr. Sloan, Judy & all the staff for making the visits there enjoyable. My wife Shirley has been going to Dr. Sloan for quite sometime and her diabetes is mostly under control now. He also found she was in stage 3 kidney disease and has that under control as well. We are well pleased with both Dr. Sloan and … More

Ridiculous wait times, poor communication with other medical offices, the doctor doesn't listen and seems to care more about getting as many patients in as quick as possible than providing good care (and that's at the rare times when you actually manage to see him and not just a nurse or student!). Been this way for years. Sloan shouldn't even have a license, he lost a medical malpractice lawsuit in 2000. Ridiculous wait times, poor communication with other medical offices, the doctor doesn't listen and seems to care more about getting as many patients in as quick as possible than providing good care (and that's at the rare times when you … More

I quit coming here 3 years ago due to unreasonable wait times and unprofessional office staff at the tim . Had a recent hospitsl stay and Dr Sloan was consulte . He dud mot come to see me personally. Ordered a follow up visit. I have now been in the waiting room for 1 hr 45min . Have no clue when or if ill be called back to see Judy the PA who had nothing to do with my already know and the ordering labs to be done and a 30 day follow up. I give the office staff a 1 and doctors a 4 I quit coming here 3 years ago due to unreasonable wait times and unprofessional office staff at the tim . Had a recent hospitsl stay and Dr Sloan was consulte . He dud mot come to see me personally. Ordered a follow up visit. I have … More

Awesome people!! I have had a change in my life and they have been some nice and helpful with me getting me my meds. Thank you for all your help.

Had the best experience. Dr. Sloan and staff were amazing. Recommend to anyone looking for a doctor to help manage diabetes. My boyfriend was diagnosed a year ago and is finally getting the right help he needs.

Dr. Sloan and his staff was wonderful. We were very impressed. My husband has diabetes, kidney failure, and heart condition and Dr Sloan will manage all of these. He has already set up a weight loss plan and a goal of what all needs to be addressed

I called to receive my results and because they're doing phone visits they wanna charge me $50 to basically just tell my thyroid results, the front office lady "Erica" was RUDE, would not let me leave a message for the nurse, and kept hanging up on me, they said they have no office manager or practice Mgr, something is wrong with that office staff someone needs to be re trained how to speak to patients or lose her job!! Rude and condescending!! And was laughing she Doesn't deserve to have a job when treating people that way.i hope this message gets to the dr. An he sees how his staff are treating his patients. I will post and review every site until the Dr. Sees wwhat his staff is doing

I have changed doctors in the past due to uncooperative or annoying staff. Dr Sloan's staff are great and have always gone way beyond in scheduling so I can arrange multiple drs visits since I live quite a ways from Lufkiin. The PA's and nurses are super but their admin bunch really shine. I have had to change meds frequently, trying to find the right one at a cost I can afford and it's been a pretty enjoyable trip, all things c onsidered.

Its not dr. Sloan its his staff they take messages for jennings to call me. He never does. All and all they dont work well with people in general. They are representing the company and not doing a good job at that!!!

Dr Sloane thought highly of himself, much more highly than I thought of him. He is very condescending and self righteous. He was more interested in telling me how much he knows than telling me how he could help me. I’m waiting on labs and then I’m outta there for good. His office staff was great!

How do you know when you need a new doctor? 1) He doesn't respect your time. Waited an average of an hour in the waiting room, and another hour in the exam room, just to talk to him for 5-10 minutes. 2) He doesn't listen. Told him several times his office personnel were not doing insurance preauths correctly and I was not able to get my meds. Even called his cell after hours to get help. At the next appointment he said my numbers were off. I told him it was because I was off meds for 3 weeks. He told the note taker I was non compliant and not taking my meds. I had to say no, it was his staff's fault and he needed to listen better. 3) Unprofessional Staff Staff was told I had new insurance 3 times a week for 3 weeks. They still were doing pre auths with the old company. Gave them the new card twice. Reminded them and gave them the card a 3rd time on the last appointment. Came out of the appointment and they tried to charge me to old company's copay. How many times fo they need to be told? 4) Poor Communication One appointment he would set a goal of x. The next appointment he would be upset, even though you met the goal. Then he would say the goal really should have been y. 3 months later same thing. Never answered questions thoroughly and acted like he didn't have enough time, even though you waited 2+ hours on average to see him. Staff was just as bad. They never had an idea of how long it would be. They hide behind a closed window. They open the window when you walk up and can't remember that you have been waiting. I was asked to sign in 3 times by tge same person over the course of an hour. If you decide to use him, I hope your experience is much better. I'm going elsewhere. How do you know when you need a new doctor? 1) He doesn't respect your time. … More

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Very in tune with his patients care. Excellent provider!

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Dr Sloan is a very Good Dr. His office staff are great. Lufkin is lucky to have him.

Dr Sloan was very knowledgeable about my condition. He explained things like no other doctor has. It was worth the wait. Highly Recommend

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Brilliant Doctor! He saw my mom in the hospital and has continued to follow her care. Busy man, but he knows what he is doing. If you need a great doctor, he is definitely the one!

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Wonderful doctor

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Very poor service, was waiting for almost 2 hours before we were seen. Not worth the wait, needs a serious change in how they handle their scheduling.

I have been to this doctor a few times. Not one time have I seen this doctor himself! They never physically examine you! Its like they are afraid to touch you. All they do is order tests on me! I also had ovarian cancer some years background. They put me on a hormone pill. And anyone that has a history of cancer should not be on a hormone pill!!!! They do not check medicine interactions! They do not look at your medical history! I have had thyroid problems for a long time. They should have put me on a thyroid medicine. Now I am Having serious issues with my thyroid They never return your calls! I have been to this doctor a few times. Not one time have I seen this doctor himself! They never physically examine you! Its like they are afraid to touch you. All they do is order tests on me! I also had ovarian cancer some years … More

Every time I have an appointment I wait two or more hours to see the doctor who only spends five minutes with me. They never even did a physical examination of my thyroid gland even though I have a history of nodule. I will find another physician.

This man is a horrible excuse for a doctor. My son was assigned this doctor in the hospital for his initial diabetes diagnosis. We ask everyday when he would be there to see us. I waited till after 11 p.m. to see him one evening, because we were told he often made rounds about 10 p.m. We insisted the nurses reach him and tell him we wanted to see him. After 5 days, we actually saw the man. He was unaware of the infection (white blood count was 19000) and wasn't concerned with the high blood pressure and rapid heart rate, which were also sky high. Tests were ordered for scanning pancreas by the hospitalist, which should have been ordered by Sloan. Because the pancreas had shut down both of it's functions. He was unaware of any results of the tests. He said they weren't necessary. Funny a diabetes "specialist" doesn't seem to know diabetes affects all the the body's organs and they affect the diabetes. This man is a horrible excuse for a doctor. My son was assigned this doctor in the hospital for his initial diabetes diagnosis. We ask everyday when he would be there to see us. I waited till after 11 p.m. to see him one evening, because we … More

Dr Sloan is nice & straightforward. It is worth the wait. I highly recommend him.

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Dr Sloan explained things to me in a way that was understandable and helped me understand my treatment. I would certainly recommend Dr. Sloan to anyone who wants to find a solution to their medical issue.

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Appointment @3 see Dr at 455. Tests after tests no answers. Now more tests. Being seen for a thyroid problem but have not been physically touched by anyone. What happened to hands on. Gave diet information verbally who remembers that . Not impressed at all. Will be seeking a second opinion...

In my opinion, this doctor is incompetent. His medical services provided in the hospital were detrimental to my dad's health. Other family members of patients I spoke with also expressed to me that they too had experienced problems with this doctor. In any future visits to the hospital, I will be sure to make sure he is not included as a physician that is treating my dad.

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So slow. If you make an appointment expect an hr wait in the waiting room and 30 mins - 1 hour in a room. If the pharmacy needs to contact this office about your medicine, expect 1-5 business days for them to respond. Staff is rude and uncaring, they do not listen to your concerns and will hang up on you if you ask too many questions. I would not recommend this doctor to my enemies.

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head nurse have No manners, Very cold and unprofessional. I would never let any old person go there alone

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Horrible Horrible, Had to wait in the examing room for over 90 minutes to see the doc. which after 90 minutes We left. Office and the head nurse have No manners, Very cold and unprofessional. Medcine Sloan put my husband on almost killed him after being on it for 2 months. Better think twice before visting this Quack.

THANK YOU SO MUCH FOR ALL THE CARE AND EXPERIENCE YOUR INSTITUTE HAS HAS GIVEN TO MY FAMILY. GOD BLESS AND THANK YOU! FROM: THE EBERLAN FAMILY

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