Kenneth E Stephens

Dr. Stephens retired in 2021. He was a very good hand surgeon.

Amazing doctor. Very compassionate and understanding. Had 3 surgeries with him and all very successful

The front desk lady was short - almost rude. I was early for my appointment and they made me fill out a ton of paperwork, I was already a patient but had to complete all new forms. Doctor Stephens was awesome, but the front desk lady was not nice! I won't return unless I have to. Front desk lady was a big problem, she didn't communicate and the Dr ran a half an hour late so I wanted to reschedule but she told me I would be charged because I didn't see the Dr! OMG, I was early, filled out a ton of paperwork and they still wanted to charge me so I waited and waited. I'm very upset about it and feel like I don't want to return because of the front desk lady. The front desk lady was short - almost rude. I was early for my appointment and they made me fill out a ton of paperwork, I was already a patient but had to complete all new forms. Doctor Stephens was awesome, but the front desk lady was … More

I think Dr. Stephens is great, and I give him 5 stars. However since he has moved to his new office, their billing practices are horrible. If I could give them negative, I would. You are required to keep a credit card on file. The first time they charged my card, I never even received a statement first. I prefer to know what I am being charged for before paying it. When I called, the woman I spoke to was extremely rude. I created an account online, and I removed my card. I just called to pay my bill, and was told my card is still on file, and if I want it removed, I will have to send them something in writing to have it removed. Then I was told I would have to pay $500 to not have my card on file if I am seen again! I paid my copay when I was at the office, so this makes no sense to me! This is a billing practice that might require me to look elsewhere for future services. I think Dr. Stephens is great, and I give him 5 stars. However since he has moved to his new office, their billing practices are horrible. If I could give them negative, I would. You are required to keep a credit card on file. The first … More

My hands were in bad shape from carpal tunnel. The doctor operated on my right hand and the difference is amazing. I will be going back to him for my left hand surgery.

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Dr. Kenneth Stephens stepped in after my wrist and hand had been terribly abused by a self-proclaimed hand specialist. I always research physicians and my family doctor had suggested this person years ago. The experiences, years apart, were very different! It is not easy to find a physician willing to step into a case where a patient is unhappy with the care of another local physician. Before Dr. Stephens even agreed to attempt to help me, he sent me to the Indiana Hand to Shoulder Clinic, a highly respected group who work with people from all over, including some of the Olympic athletes. They were wonderful and had great confidence in Dr. Stephens. Today my dominate hand is so much better I hardly recognize it as the same hand. Dr. Stephens does not rush into a course of treatment without great thought and what he sees as the expected outcome. Everything he does is well explained in terms you can understand and he always answers questions until you understand everything you are concerned about. Often he gives the impression of being rushed but I have found he always has time for whatever you need and the needs of family. You never need to worry about having surgery and booted out the door. He takes the time to follow the healing and when he thinks you are alright he always let's you know that you can feel comfortable contacting him if you are concerned about something later on. You can tell he is respected by the office staff and his peers. They are happy, helpful and hard to find fault with with. Scheduling an appointment takes some time, however, I have no doubts something time sensitive would be taken care of in a timely fashion. When someone make comments about waiting in any office I just say I knew I would have to wait when I made the appointment but if you want the best you are willing to accept the wait. I trust having Dr. Stephens treating my hands and up anytime and would feel very comfortable with him taking care of anyone in my family. You may have noticed I highly recommend him as a very intelligent, easy to interact with, up to date on everything current and willing to consult with others if he sees the need medical professional. I am not an easy person to impress when it come to medicine, am a RN, and research the people I am in trusting my health to. Dr. Kenneth Stephens stepped in after my wrist and hand had been terribly abused by a self-proclaimed hand specialist. I always research physicians and my family doctor had suggested this person years ago. The experiences, years apart, were … More

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