Kenneth R. Means

This user rated the provider, but did not write a review

I needed to make an appt to come to this office to help with my pain… I feel relieved

Dr. Means was excellent in every way possible. Thank You. The administration around coming into surgery was confused and very upsetting. Someone called me the day before surgery, asking which meds Stephen had been told to take. She responded that he should already stopped taking a few of them a week before. What do I do? She waffled a few times about maybe this was not necessary. I was upset by this, will we be allowed to have the surgery? She said call the drs office and ask. I did that and was told she didn't know anything about drugs. So I was fed up. The heart Dr and primary care Dr had said take this and don't take that. So we just went with that. Then the day of surgery we were called 1 hour before we were to leave that we should already be in the building so we rushed. No t a good start to the day. I had received paperwork the week beforehand saying to come to main desk from overpass from pkg garage at 12pm. We were there at 11:15 as the phone call hurried us earlier. When we got there the security told us directions verbally to get to surgery. it was very unclear. No signs, no arrows asked a lot of questions in hallways. When we got there we were handed a sheet to explain how to get there from the bridge (we could have used this earlier.). When I suggested to the woman at the desk that there were no signs the way we came in she said most people come the other way. Un satisfactory answer. Some type of administration should change as to how this problem needs to be resolved. The various offices need to be educated as to how to handle the patient check in. Really led me think this not a good hospital that is reliable and organized and really knocked the heck out of my credibility for this hospital. You Are Welcome. Dr Means was excellent in every way. Five stars.

The staff was accommodating and the meeting with Dr. Means was informative and professional.

Excellent! Friendly,

Excellent

Very professional and caring.

This was my first visit and from walking in the door until I left, the staff and doctors treated me as a priority. I felt listened to and was even given a referral to another department too. This was refreshing since I'd been given 6-9 months wait time at another institution.

Very prompt professional and informative of the necessary step for treatment.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Not a very good first impression had to unwrap the gauze off my daughters a hand and re-wrap it my self SO what was the point of my visit if I had to do it my self I’ve had better experience at the ER then at Dr. Means

Dr. Means didn't listen to my concerns. He didn't spend enough time with me and didn't seem to care.

I am so glad my Orthopedic surgeon referred me to Dr. Means! He is not a Doctor who wants to rush a patient to the operating room unless it is absolutely necessary. He will look at the problem, explain the nature of the injury and then discuss the options. I would definitely recommend him to anyone. Besides, Union Memorial is world renowned for their Hand Center!

Great as Surgeon, but have not been able to get a call back from his PA for follow up in two days.

Excellant surgeon and very professional. Very thorough in explaining my options regarding sur

Broke my arm badly, and in just 2 weeks, he had me almost back to full range of motion, before I even started therapy. Things have been healing up very quickly. I really couldn't have asked for better results than this.