Joo-Hyung Lee

I’m confused by all the positive reviews I’m seeing - I have an extensive medical team and a lot of experience navigating appointments & Dr. Lee has been one of the worst doctors I’ve seen to date. I was under his care for about a year & experienced demeaning & rude behavior from him. He would interrupt & argue with me, belittle me when I stated how severe my limitations are, and take up appointment time talking about himself instead of addressing my concerns. During the time I was under his care, I made no progress in my condition, which he hastily diagnosed without doing proper testing. Do yourself a favor and find a doctor who will actually listen and care for you.

The front office staff is really rude. I called them on my way to my appt today b/c I couldn’t find their new office & she immediately said she’d have to cancel if I was 10 min late. In addition, it is impossible to get an appt with Dr. Lee and they always recommend seeing one of his 5 nurse practitioners. The office staff is entirely different now, it used to be filled with friendly, competent people but not anymore. I’m not going back.

Dr Lee and Dr LORNALYN TONGCO are amazing Doctors they have done so much to treat my Rheumatoid Arthritis and help me control this disease. I highly recommend this office!!! Also big shout out to Roise she helped me finally get approval for my injections from my insurance company.

Thorough care and attention to monitoring my ongoing condition. Staff is attentive, friendly and accommodating. Alternative treatments are frequently discussed, and periodically provided to optimize my daily life with a degenerative condition. I highly recommend Dr. Lee and his staff.

Every time I try to call the office staff leaves me on hold for over 10 minutes, hangs up on me or transfers me to a voicemail that never returns the call. The staff is rude and obviously doesn’t care.

Always brilliant, kind, courteous and gets & keeps me well! Dr. Lee is the best!

I would not recommend this office if you are looking for a diagnosis. I have had a horrible experience from the first time I visited this office. This is a review of 6 visits. The front staff doesn't seem to care about patients. You will probably never see the Dr. You will see his NP. Lornalyn Tongco. Lornalyn is confrontational. She doesn't listen. She likes to pull things out of left field and when questioned about something she never gives a clear answer. Both her and the PA will prescribe meds when they aren't even sure what's wrong with out. I have done a lot of testing to try to get a diagnosis. Lornalyn says " I don't know" " You are just hard to diagnosis". I have had to bring up things we could test for. Her knowledge is low. I assume she hasn't had much experience based on my time with her. She will google conditions in front of you. I think she could treat people but she is not a good diagnostic person. Perhaps she needs a little more experience.

I have been a patient of Dr. Lee's Nurse Practitioner Lornalyn Tongco for 6 months. She is the least educated medical "professional" I have ever encountered. I was sent in to get tested for RA. I have an incredible amount of pain and swelling in my hands. 1. She has said several times "I don't know" " You are hard to diagnose". 2. She isn't familiar with a lot of medical conditions. I have seen her have to google things to try to give me an answer. I could do that without paying her $65 dollar a time to see her. 3. She is condescending. She doesn't listen or believe what you explain too her. She doesn't look at what could be causing the condition. She would benefit from learning more about her chosen profession. 4. I have chronic hand and wrist pain. I asked her after 6 months of testing and giving me different medications. could it be something else. She said like what ? I said Carpal Tunnel. I believe this is a cracker jack office. They allow this clearly poorly educated woman

I have only been using this location since December. I tested positive for the HLA-B27 gene which is a genetic marker for autoimmune diseases. My mother was diagnosed with Ankylosing Spondylitis and Uveitis so I was advised to see a rheumatologist to ensure I do not have those same issues or anything else because of this gene. They did blood work and confirmed I do have high inflammation throughout my body but x-rays did not show anything so the dr put me on prednisone to lower my inflammation. It was HORRIBLE for me, it literally made me diabetic it made my blood sugar so high and I was only on it for a week. This isn’t really the doctors fault, but then he switched me to hydroxychloroquine and told me to be on it for 30 days then come back and retest my blood to see if the inflammation went down. My insurance only authorized 2 weeks worth of medication without his pre-authorization. I called to check on that and little did I know, if I didn’t call in they would’ve never informed me, but they assumed I missed an appointment back in January when that’s not accurate at all. The dr himself called me and told me he was cancelling that appt because this was during the time we discussed switching from prednisone to hydroxychloroquine and the dr never cancelled it so in the system it shows me as a no show so they never processed my pre-authorization. Now they are telling me I need to come back in for an office visit before they’ll do a pre-authorization... this makes absolutely no sense to me because I haven’t been on this medication for 30 days which is what they wanted me to do to begin with!! Wasting my time and money!! Not to mention the front desk ladies are RUDE!!! Every single time I call, no matter who I talk to, they have attitude like they can’t be bothered with ANYTHING. They are short and nasty. I will not be returning to this office and I highly advise you run far away from it!!! I’ve never been treated so horribly by a doctors office. I’m disgusted and in disbelief. I have a feeling they want me to come back in so they can charge more money, otherwise there’s NO legit reason for me to go back in. I’m finding another dr asap, their service is not worth the headache.

This honestly is the worst experience I've ever had with a doctor. Dr. Lee looked at my swollen hands and diagnosed me before a test was even ordered. He spent less than 2 minutes with me and then turned me over to his PA. I only went to one more appointment with the PA - who prescribed a medication he shouldn't have had he checked my medical history. The blood draw station is a chair in kind of a computer/file room. Employees walked through to get to other rooms, or stopped to use the computers. The tech drawing my blood was not wearing a mask and had a cold or "allergies" ... this was at the beginning of COVID in February but still .... people should not be working with patients while they are sick! The staff in the office is incredibly rude. I now see Dr. Khaleghi right up the street and he and his staff are amazing!!!

ZERO STARS- Dr. Lee is awful. My visit was probably 5-6 min long. During that time Dr. Lee was argumentative and condescending. He has no compassion for his patients.... very unprofessional. He walked out in the middle of my visit!! I wouldn’t recommend him to anyone. If you get referred by another doctor please ask for someone else. He doesn’t care about his patients, we are just $$$ to him. Stay far away from this place.

ZERO STARS - My experience with this office was awful, just terrible. Dr. Lee was condescending, full of himself and showed lack of concern. The other reviewer said he was “argumentative” yes, I concur. He was argumentative, belittled me and then just walked out, very unprofessional. Dr. Lee showed no compassion, he’s an awful, awful doctor. If you get referred here like I did, please ask for another referral don’t waste your time or money.

Who? Wouldnt know, was dropped off to the PA after diagnosis. Tried to make appt with Dr. Was told PA. PA talks right over you. I understand busy, but Dr. better understand patients more. PA needs a sensitivity class. Numbers are one thing but after 3 of 4yrs this way...Going elsewhere.

Can’t say it was even close to anything professional. Wish I had the same experience as the good reviews. In my experience, this office is desensitized. The doctor and his awful PA both show a lack of concern. They have no bedside manners and are challenging and argumentative to what your previous practitioners have said. Yes, they have a differing opinion but there is a respectful way to approach it and they failed to do so. They are not patient advocates. Just another insurance money collector after a 6 min visit contributing to the broken system.

“Dr” Lee and his PA are not patient advocates. You are a number and an opportunity to collect insurance money. They are argumentative and challenge your thoughts and the thoughts of your previous medical providers. They show zero empathy towards your condition and attempt to make you look foolish. They also refused fmla even though my previous provider had no issue with it. This is irritating also because practically begged that office to give me a phone appt but instead they dragged me in. I had already exhausted my sick time and ended up using vacation time for something they could have easily told me over the phone. They will waste your time and money. If you value yourself stay away from this doctor and his little proteje’ of a PA. The customer service suites the leadership. Some medical assistant with dyed red hair is about as friendly as cold dirt too. Do yourself a favor and run fast. Run far. (While you can). ‘Cause when they’re done with you, you won’t even be able to walk.

Very professional, knowledgeable, personable, non-rushed, accomodating and caring.

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I have never had such a rude, incompetent doctor. I was diagnosed with a disfiguring and sometimes fatal disease and he basically threw a pamphlet at me refusing to answer any questions. It hit worse from there. Stay away from this crazy doctor.

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I have been seeing Dr. Lee for 10+ years and have always been treated well by Dr. Lee and staff. Dr. Lee is always up on the most recent treatments for RA, which I appreciate. In thinking about moving from this area, my biggest concern is finding a rheumatologist of Dr. Lee's caliber.

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