Dr. John Coleman Westerkamm

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Dr Westercamm and his front office staff went above and beyond helping our 4 day old baby with a tongue tie. They worked us in to the schedule (when everywhere else was booking out 2-3 weeks), had everything ready to go when we got there, and we’re prompt with our appointment time. Start to finish, we were out of there in 15 minutes and my baby is nursing better already. I’m very grateful for his staff!!!

my two daughters were referred to him and from the initial arrival it was just horrible. the receptionist were fussing when we walked up and tried to play it off. Then when we went back to him he came in the room and was like which is which. he was extremely rough with my two year old. checked her ears and she wouldn't cooperate quickly enough for him to check her throat so he got upset and was like "they are all like this" excuse me sir she is two what two year old is going to let you stick something down there throat. by the time it came to my other child I said she was fine because I simply just didn't want him to touch her. he is rude his whole practice is unprofessional. if I wasn't in uniform I would have gave my opinion in person but I could not at the moment as I am representing more than myself. Absolutely the worse medical experience of my life

My son was referred by Tricare. Front desk and nurse were polite. The DR. was very curt. I will not be returning.

Tricare referred me to the Madison St Clarksville. The nurses at the front desk was rude. I was 10 minutes late because a wreck and she said your appointment was at 1:15pm I got there at 1:25pm. You need to reschedule. I said could you ask the provider. I was able to see the provider. Basically it was a waste of time. He said he couldn’t help with my sleep apnea. After looking at the expired items in the patient care area, the uncleanliness of the instruments, and the overfilled sharps bin with the key in it. Check out the pictures. Joint Commission will definitely close this place down. I give this medical office 0 stars. Tricare referred me to the Madison St Clarksville. The nurses at the front desk was rude. I was 10 minutes late because a wreck and she said your appointment was at 1:15pm I got there at 1:25pm. You need to reschedule. I said could you ask … More

Nothing but great things to say! He was to the point, didn’t waste our time. He was very thorough with my son. He preformed a tonsillectomy and was in constant communication with me. Highly recommended!

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Rudest doctor I have Ever encountered, took my son for his frequent nose bleeds, and would not answer his questions and rushed us out as I asked Questions, no instructions whatsoever. DO NOT GO THERE!!

Upon first visit he looked once into my kids mouth and gave me three options: surgery, steroids, and "wait and see" with an Xray. I asked him to tell me what was going on to make an informed decision because each choice was so vastly different from one another. He said he suggested steroids. I then agreed because if it had the ability to shrink the adenoids then we can go that route. The nurse informed me at the beginning that if we used the pharmacy on post that we needed to get a physical Rx to bring in because they always have issues with it being sent electronically. When i mentioned this to Dr Westerkamm he insisted it would be fine. I told him I'd rather it be physical just in case and it would save me another trip out of the way to come back and pick it up. He huffed and said "fine". The medication worked for the sleeping issue but my child was still breathing heavily when doing something normal like eating. When we had the follow up I mentioned this to him and he said "....you came to me for sleeping issues and snoring..." I knew then and there he wasn't a good fit for anything further. His bedside manner is awful, and when I brought up the concern of breathing while eating (that I had mentioned in the first appointment) he basically said it wasn't his job. I've been asked if I recommend him by a couple of people and I had to say that I did not. The receptionist and nurse were so nice, though. They were friendly. Upon first visit he looked once into my kids mouth and gave me three options: surgery, steroids, and "wait and see" with an Xray. I asked him to tell me what was going on to make an informed decision because each choice was so vastly … More

This man is not kid friendly at all. He was RUDE and I dont understand why he keep getting referrals at this point. The front desk and one of the nurses was nice but if you have other options please go elsewhere.

One of the rudest doctors I've ever had the displeasure of meeting. We were in and out in under 5 minutes. He looked in my sons nose, not his mouth or ears. My sons been vomiting daily from what we assume to be drainage. My sons doctor is very displeased that we didn't find anything out as my son has yet another double ear infection, swollen tonsils, and has lost a good amount of weight. He compared my child to other children basically saying he's not that bad and told me he thinks it was a gi issue.. but didn't look in my sons mouth or ears? Then said, if you want an xray let me know, have a good afternoon, and left the room tossing the chart onto the desk/shelf where the receptionist sat. I slowly walked to the front desk and asked the lady if I was supposed to leave because I was extremely confused. And she said yep you're good to go! She was very polite. He was awful. Like truly. I cannot believe someone gets paid to treat people that way. As a medical professional, I was so put off, I felt stupid for being there, like my son didn't actually have a problem. That's how he made me feel. Someone who knows better. I can't imagine how non-medical professionals feel being around that man. Thankfully my son has an amazing primary dr that is doing all she can to help and is going to refer me to a different ENT in hopes of helping my 20 month old. One of the rudest doctors I've ever had the displeasure of meeting. We were in and out in under 5 minutes. He looked in my sons nose, not his mouth or ears. My sons been vomiting daily from what we assume to be drainage. My sons doctor is … More

I was referred to this office from my sons pediatric office. First thing the nurse said was to “ignore the bedside manor of the doctor”. Fabulous way to start. Anyways we drove an hour from Clarksville to the Springfield location, paid $60 for my copay to literally see the doctor for 60 seconds. He makes you feel like you are wasting his time and an inconvenience to him. He literally looked in my sons ears (went for tubes) then said yep there is fluid. Do you want tubes? Then sent us on our way. Now his staff is wonderful. The front desk ladies and the nurse we met were the sweetest people. He could take some tips from his front office staff and be a little bit more courteous. Then I find out there’s a Clarksville location and that we could of went to but we’re never told about. Again this is not to cast a dark shadow on his staff because they were wonderful. We used gas, I had to switch my days off for this appointment, paid money all for us to feel like we wasted our time and was an inconvenience for the man seeing my 1 year old. I was referred to this office from my sons pediatric office. First thing the nurse said was to “ignore the bedside manor of the doctor”. Fabulous way to start. Anyways we drove an hour from Clarksville to the Springfield location, paid $60 … More

The staff was polite and somewhat professional. This Doctor came in the room barely spoke and ask what can I do for you? Well I explain that after 3 attempts to resolve an ear infection feom my PCP, she referred me to you for a more indebted approach to my ear trouble. He looks at me and says it may just be TMJ. He was afraid to touch me to look in my ear as if my color would have came off on him. Then I ask what is TMJ. He says its from grinding your teeth which causes ear pain.. Take 3 800mg motrin three times a day for 2 weeks to help calm down inflammation in the joints. And he hets up and walks out the room. No, see you later, thank you for coming in....nothing. He has to be the most rudest doctor I've every visited. I could never recommend him to anyone. The staff was polite and somewhat professional. This Doctor came in the room barely spoke and ask what can I do for you? Well I explain that after 3 attempts to resolve an ear infection feom my PCP, she referred me to you for a more … More

Wonderful doctor.

Rude and non-concerning. He referred me to a specialist, when he received the report back never a courtesy call to discuss the findings. I had to call him to find out he had closed my file.

Worst experience ever. Rude from start to finish. Started bad at front desk and Dr. Was even worse. Cancelled the 2nd appointment, its sad when you rather live with the pain than return. Smh.

Not happy with follow up.

As enjoyable as could be. Hope and scheduling staff worked with me. The Dr was very friendly and didn’t mind explaining the details. Very accommodating.

Worst ENT we have ever been to. Showed no compassion, didn't even read my daughters chart to even know what was going on! My daughter left in tears with no answers. Total waste of time to be treated by a rude in a hurry Doctor .

Dr. Westerkamm is very helpful & caring. I would recommend him to any of my friends or family if they need an ENT doctor.

Never actually got to see the Dr my daughter is 17 and they would not see her without adult. Prior to appointment I verified this would be okay they made her wait an 1 1/2 then told her they would have to reschedule I called and said I would be there in 15mins they said She would have to wait and be worked back in could give time frame or reschedule for two weeks out. Unfortunately I have no idea if the dr is any good but staff is unfriendly incompetent and unwilling to work with patients when they make a mistake they have excuses computer problems running behind etc... at 9am you are already running behind that is sad... but those issues are not ours and had you been willing to work with us and apologize instead of offering excuses we might have felt differently we will not go back we will go to Nashville or Clarksville instead Never actually got to see the Dr my daughter is 17 and they would not see her without adult. Prior to appointment I verified this would be okay they made her wait an 1 1/2 then told her they would have to reschedule I called and said I … More

My son struggled with his hearing for over a year. At his first appointment with Dr. Westerkamm, he pointed out the three options for treating our son. He let us choose what we would like to do in going forward to treat our son. He is direct in his manner and does not sugar coat anything, and that is refreshing. He tells you his opinion of the best choice for treatment with the least discomfort, lowest cost, and best in the long run for the child. I would recommend him for any child. My son struggled with his hearing for over a year. At his first appointment with Dr. Westerkamm, he pointed out the three options for treating our son. He let us choose what we would like to do in going forward to treat our son. He is … More

Horrible bedside manner. Treated us like we were stupid and wasting our time. Tried to tell my daughter that, even though her strep test came back positive for the 8th time this year..its wasn't strep but acid reflux..WHAT?????

Horrible bedside manner. Treated us like we were stupid and wasting our time. Tried to tell my daughter that, even though her strep test came back positive for the 8th time this year..its wasn't strep but acid reflux..WHAT?????

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This user rated the provider, but did not write a review

My 2 year old had tubes and his adenoids removed and dr. Westerkamm was wonderful. We had a very long road to figuring out what was wrong with our son and as soon as he was examined dr westerkamm knew exactly what needed to be done to fix my sons issues. Highly recommend!

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

I love Dr. Westerkamm. He is very straight forward. Looks you in the eye. He remembers our past discussions. He did surgery on me Tuesday 3/28/17 and I was very pleased with the out come. I got my results back today from the lymphnode he took out and even though I could go see another doctor for some more testing, I told him on would rather stay with him. I trust him and that's not easy for me. I am so happy with the choice I made to go see him. Thank you, Dr. Westerkamm for everything. I love Dr. Westerkamm. He is very straight forward. Looks you in the eye. He remembers our past discussions. He did surgery on me Tuesday 3/28/17 and I was very pleased with the out come. I got my results back today from the lymphnode he … More

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This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

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This user rated the provider, but did not write a review

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This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review