Dr. John Santogrossi

Treated my grandbaby and her family horribly. There was no need for his extremely rude bedside manner and him dismissing a dehydrated baby like that.

Came in to the ER because my 11 month old had no wet diapers and I was told the ER would be the best place to go by a nurse. From the moment I got there Dr. Santogrossi accused me of lying about her urine output.

If I was able I would leave “0 stars” for this doctor. He was rude, condescending, disrespectful, uncaring, & has apparently forgotten his oath as a doctor & human no compassion or concern, only A man bully a young mom. When I got to the ER and asked to speak to him, he was extremely rude to me even in my kindness to him. He wouldn’t even speak to us in private. So the entire ER heard everything. We were sent to the ER by her doctor for possible dehydration, a 11 month old baby, whose only urinating diaper was from the night before. She went to the ER around 3ish, she was hardly drinking, not eating & was vomiting w/diarrhea the night before & diarrhea the day of visit. She did get fluids. The doctor called my Daughter a liar told her she was about to put her baby through unnecessary pain, which brought tears to her, then he said why are crying, you’re not the one who is about to be hurting. He had so many more unkind words. I’m just appalled by this behavior as a doctor & as a human.

RUDE! RUDE! RUDE!

Dr Santogrossi is listed as an expert in Emergency care yet when I went to Richardson Medical to the emergency room in acute pain due to an inflamed sciatica nerve I was treated with suspicion, impatience, rudeness, and endless questions on why I came there when I lived in Lake Providence. Even after explaining that all of the MRI's done on my back were done there and the reports were there and I KNEW someone in the business office who encouraged me to come there I was treated with disdain. I hurt so bad I barely could walk. I couldn't get to my primary care doctor until the next week and only asked for a shot to get some relief until then. He and the young female nurse have no business in emergency care. I left in as much pain as I was in when I got there. Unless you like being humiliated and treated like a drug chaser do not go anywhere that he is on duty. It's an EMERGENCY ROOM. EMERGENCY CARE IS SUPPOSE TO BE THEIR JOB! He is the worst of his kind because he gets away with it.