Mr. John Mark Pennington

My mother has ran out of medication multiple times because of their lack of attention. They will not answer the phone and all you get is a voice mail box. Leave a message there and submit a request online and end up going for days without medication before they send it to the pharmacy. They replied to one of our messages once that an office manager would call, but that has been about 5 months so far and no call. Do not recommend, but an elderly patient needs something close as they cannot drive to Nashville.

My mother has ran out of medication multiple times because of their lack of attention. They will not answer the phone and all you get is a voice mail box. Leave a message there and submit a request online and end up going for days without medication before they send it to the pharmacy. They replied to one of our messages once that an office manager would call, but that has been about 5 months so far and no call. Do not recommend, but an elderly patient needs something close as they cannot drive to Nashville.

Call continuously trying to get me to schedule tests I already had. Left does not know what the right is doing. Lose faxes from other medical facilities. Never an apology. Never again!

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Needed to find a doctor who would listen to my concerns and who I could see in an emergency. Dr. has an affiliation with the emergency clinic across the way so if they are heavily booked, I can go there and Dr. would be advised of my situation, and they could get his records on me and his recommendations if needed. My 1st visit with him was excellent. He was patient and in depth. Wait time was minimal. His nurse friendly and reassuring. I would gladly recommend him to anyone looking for a competent, fully qualified MD. ( not just an OD )

Tried to charge me a copay and bill my ins. For giving me a phone call.

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If you have true sciatic pain to the point that I have to pick my husband up out of the tub, (when u r 5’1 and 114lbs ) now also has to drive with epilepsy because his leg pain is too bad on his right leg to drive. Give them a pain medication to last threw the weekend until a URGENT appt to a NEUROSURGEON next week! He’s had 4 pain shots in his back, ER visit, phone calls for an MRI for a week and still didn’t order it like the neurosurgeon wants, been to physical therapy when we have NO money for it. Why cant you see between somebody who truly needs it and who is faking for it. Nobody who wants a fix will pay over thousands of dollars OUT OF POCKET for 3 days worth of pain meds to get through the weekend. This place is not a place to go if you have actual pain and in medical need of care. MRIs will show what’s wrong why don’t you learn how to order one properly. I will never go to this clinic again. If you have true sciatic pain to the point that I have to pick my husband up out of the tub, (when u r 5’1 and 114lbs ) now also has to drive with epilepsy because his leg pain is too bad on his right leg to drive. Give them a pain … More

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Best doctor in the world

I’ve recently changed to Dr. Pennington and I couldn’t ask for a kinder, attentive experience. He thoroughly covered every area possible in my records. I appreciate the time and attention he took with me. He seemed genuinely concerned and I felt very secure that I can discuss anything with him. Highly reccommend!

Never even saw the doctor, but was shunted from one nurse practitioner to another. Testing for medications was not done as needed, and after the allergy clinic was shut down I had to go for the last dose. The nurse didn't have a clue as to what she was supposed to do and never came to check on me during the 30 minute waiting period for an allergic reaction. Receptionists have bad attitudes to boot. I will never go back there.

My daughter had a surgical procedure at a major medical center. She needed a regular physician, and We chose him because he was listed as a provider on my daughter's insurance. We had never been to his office, and my daughter was having trouble breathing and crying. He refused to see her because she was 10 minutes late. We had to travel 40 minutes away to the ER. Obviously being a doctor is not why he is in medicine.

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I haven't been going here long but already I'm pleased and they've gotten more things resolved for me than in the past and we're still working on the hardest issues but moving forward with great concern and good pace. I'm pleased..

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Dr. Pennington and his staff have always provided excellent care through all of my illnesses and have resolved a number of them for me.

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