Dr. John James Mcdonald

Dr. Mcdonald seemed very professional and i really was looking forward to having him as my family dentist. Unfortunately, his receptionist/scheduler did not follow through with what they told me would happen. I was told the were going to schedule me for a date to start treatment. When the date got close i called to follow up but was told they did not schedule me and would have to call me back with a date. I then never heard back. But they sure got me and my wife right in to get exams. After that, nothing. She wanted a cleaning and i needed more. We both went to dentists in converse near our home and were seen immediately. Dr. Mcdonald seemed very professional and i really was looking forward to having him as my family dentist. Unfortunately, his receptionist/scheduler did not follow through with what they told me would happen. I was told the were going to … More

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Doctor is very professional unfortunately his office staff is gone down quickly. I've been going to him for over 7 yrs and during my last service the front office team was too lazy to update benefits from year to year that caused me to be responsible 100% for the procedure. Their claim is that they only provide a "quote" and the rest is between my insurance and myself. My in-laws had their own practice for many years and this is not how you do things. Any major procedure needs to be pre-approved by the insurance and at leas inform the patient he/she is not covered. Doctor is very professional unfortunately his office staff is gone down quickly. I've been going to him for over 7 yrs and during my last service the front office team was too lazy to update benefits from year to year that caused me to be … More

Best Dentist In San Antonio Texas.

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