Dr. Joanna R Swauger

Marissa is fantastic. They are in need of more staff to answer phones but the care once you are seen is top notch.

Nobody EVER answers the phones & voice-mail is full. I used to like going here, but rethinking my options.

I go to Samantha Robinson and she is amazing! The staff is always friendly and accommodating. My husband sees Dr. Swauger and likes her. I prefer Sam. She is smart and vivacious.

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I called them and set up an appointment. They took all my info and insurance over the phone. I waited almost a month to get seen, mainly due to COVID. I took a vacation day so I could see a doctor. When I arrive they tell me they don’t have me in the computer. The staff did not look professional at all. I was really upset about the miss communication but better off seeing a different doctor. I would not feel comfortable being seen by a doctor that hired staff like that. I called them and set up an appointment. They took all my info and insurance over the phone. I waited almost a month to get seen, mainly due to COVID. I took a vacation day so I could see a doctor. When I arrive they tell me they don’t have … More

She's great if you can get through to her. If it weren't for emergency supplies from my pharmacy I would have been out of medication for TWO weeks. I try multiple times a day along with my pharmacy and we can't get through. My husband has needed an appointment for for almost a month now and same thing we can't get a hold of anyone in the office. She's great if you can get through to her. If it weren't for emergency supplies from my pharmacy I would have been out of medication for TWO weeks. I try multiple times a day along with my pharmacy and we can't get through. My husband has … More

Fantastic

Dr Aryersman and Dr Swauger both give excellent medical treatment and they helped me since 2013 and I have no complaints ..If a medication doesn't work then we talk things over to get a medication that does work

Dr is good, staff is not.

I absolutely love this practice Dr Swauger and Samantha Robison are great! They listen , they care, they make sure you are taken care of!

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My mother has been a faithful patient to this practice and has been treated unprofessionally on 3 separate occasions now. She was prescribed blood pressure medication in December and experienced a persistent cough. She did not know what the cause was and reached out to this office for medical advice. She called the practice 3 times, was put on hold, left messages, no calls back, finally receives a call and they tell her they can’t get her in until 1st of the year. She was coughing through the whole holiday feeling terrible. Anyways, we go to the appt and the PA Aubrey played dumb as ever acting like she never received any calls/messages (front office staff could be incompetent and didn’t relay the message but either way terribly unprofessional). Then, my mom goes back in March for persistent stomach pain/vomiting and once again sees the PA who blew off the symptoms and prescribed her an antacid. My mom makes another appt in May and is feeling really terrible (medicine not helping at all) and this office calls her and says “Sorry your appt is postponed until August...there are no doctors available and PA is on medical leave” Well, come July my mom is in the emergency room undergoing emergency gall bladder surgery. She calls the office post surgery and no one seemed to care about the surgery. Now, she comes to her appt today and the front office lady says “you’re one minute past the window of time to arrive. we can’t take you.” We’re both in shock considering they canceled her appt in May (mom never complained just said ok despite being in pain) and then was forced into emergency surgery to due the PA’s incompetence of not further investigating a serious medical issue. I would only recommend this practice if you’re dying and desperate...then again they probably will just cancel the appt and tell you you’re late. Remember, your doctors work for you...every patient deserves respect and to be taken seriously! My mother has been a faithful patient to this practice and has been treated unprofessionally on 3 separate occasions now. She was prescribed blood pressure medication in December and experienced a persistent cough. She did not know what the … More

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It is no secret that I think dr. Swauger is one of if not the best doctor I have ever seen in my life.. She's thorough, she's carrying and she actually listens... She has taken care of me for many, many years and has also taking care of my children since they were a few days old.. The staff is great, easy to deal with and also very caring.

Dr. Swauger is an excellent doctor. She takes the time to listen. Very pleased with how she has cared for my children.

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I like Dr Swauger but also get excellent care by her associate Dr Ayersman she will work with you and I'm well satisfied with my treatment so far if there is a medication you can't take Dr Ayersman will work with to give you the medication that does help you.

Generally my experience with Mon-Vale has been good. The doctors and nurse practioner spend a lot of time with me, and are very thorough. However, at the end of my last visit, they brought in to the room a Highmark representative who apparently has an office there. I really wasn't comfortable with her sudden last minute pop-in, and her comments and questions, which included her needing my contact information. The whole thing seemed like an ambush. Be advised, Highmark patients.

Dr. Swauger is extremely knowledgable. Comprehensive care is provided in an unrushed environment and support staff is friendly and educated.

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