Dr. Jenny Tseng

AVOID THIS DR AND THEIR OFFICE AT ALL COSTS. Horrible experience. The woman who I believe is the doctors sister that works at the front desk is so horribly mean and nasty for absolutely no reason. I will never give this doctor my business and the other reviews seem to corroborate my experience, wish I had looked at the reviews first before I wasted my time.

Super rude staff.

Totally don't understand the negative reviews. The VA sent me to her and she was great. Front desk was polite. Dr was polite and professional. My colonoscopy was a smooth experience.

1. The office administrator was rude. 2. Their rate is 50% higher than others. 3. I got the letter from insurance which confirmation that the proposed procedure was covered 100% and even had conference call with them, they still asked to put deposit. 4. They would not like to refund me for half a year, even both I and insurance company paid. They were holding the money asking us to book another appointment. 5. They would not like to tell us the result over the phone, but asked my wife to do office visit and then told her the result was good, nothing else, less than 5 minutes. 6. They did not file the claim immediately but waited for next year filing the claim as new diagnostic and then I got charged with high rate and deductible, which was supposed to be 100% covered by insurance. 7. Then they charged me on the holding money, and refund me the remaining. 1. The office administrator was rude. 2. Their rate is 50% higher than others. 3. I got the letter from insurance which confirmation that the proposed … More

1. The office administrator was rude. 2. Their rate is 50% higher than others. 3. I got the letter from insurance which confirmation that the proposed procedure was covered 100% and even had conference call with them, they still asked to put deposit. 4. They would not like to refund me for half a year, even both I and insurance company paid. They were holding the money asking us to book another appointment. 5. They would not like to tell us the result over the phone, but asked my wife to do office visit and then told her the result was good, nothing else, less than 5 minutes. 6. They did not file the claim immediately but waited for next year filing the claim as new diagnostic and then I got charged with high rate and deductible, which was supposed to be 100% covered by insurance. 7. Then they charged me on the holding money, and refund me the remaining.

1. The office administrator was rude. 2. Their rate is 50% higher than others. 3. I got the letter from insurance which confirmation that the proposed procedure was covered 100% and even had conference call with them, they still asked to put deposit. 4. They would not like to refund me for half a year, even both I and insurance company paid. They were holding the money asking us to book another appointment. 5. They would not like to tell us the result over the phone, but asked my wife to do office visit and then told her the result was good, nothing else, less than 5 minutes. 6. They did not file the claim immediately but waited for next year filing the claim as new diagnostic and then I got charged with high rate and deductible, which was supposed to be 100% covered by insurance. 7. Then they charged me on the holding money, and refund me the remaining.

I work for another doctor and was calling to get a fax to send medical correspondence and was caught off guard by the rudest front desk staff I have ever encountered in my life!!!! she would not give me the fax number and when she did she spit it out so fast then hung up... I had to call back and ask again and then she gave me a hard time for asking again... SO UNPROFESSIONAL!! she should probably find a new job before she cost this practice all of their patients! you're welcome! I work for another doctor and was calling to get a fax to send medical correspondence and was caught off guard by the rudest front desk staff I have ever encountered in my life!!!! she would not give me the fax number and when she did she … More

Rudest front desk person I have ever had the misfortune to deal with! Following a colonoscopy I was in so much pain Dr Tesng sent me to the ER...where I reluctantly went. I never heard a word from Dr Tseng afterward. I asked if I had done something to upset them, and again was met with rudeness beyond comprehension! When I tried to schedule the follow up for the colonoscopy the rude nasty woman at the front desk told me my appointment would be 2.5 months away because they were booked (doubt it!). I had my records transferred to another doctor and I would NEVER return to Dr Tseng for any reason. JUST TERRIBLE!!!!!!

There are other reviews on vitals.com and similar websites about this office which correlates to one thing: the WORST front desk. I did not visit this office specifically for their services, but to ask for help with directions. The instant I entered the door, the front desk rudely yelled I had the wrong place. I was just asking to see if I could have some help with directions and she absolutely kept talking over me and just being overall nasty rude. I couldn't imagine how someone would go to this office for their services. This is not a review on the Doctor's abilities as I'm sure they are more than certified, but the front desk is the absolute worst. Don't go here. There are other reviews on vitals.com and similar websites about this office which correlates to one thing: the WORST front desk. I did not visit this office specifically for their services, but to ask for help with directions. The instant … More

Dr. Tseng performed a colonoscopy for my husband. We were referred to her by the VA. She was on time, thorough and professional, both during the pre-procedure consult, as well as throughout the procedure itself and its follow-up.

My first visit with Dr. Jenny Tseng was very pleasant. Everyone in the office was very friendly and accommodating. Dr. Tseng took the time to actually converse with me, and was extremely professional regarding questions and explanations of the procedures she recommended. I was sent to her by the VA due to a backlog for these procedures within the VA. Dr. Tseng and everyone in the office thanked me for my service.

Assigned to Dr Jenny by the VA. So glad, she is a warm , caring Dr that knows her business! I highly recommend Dr Tseng.

This user rated the provider, but did not write a review

Horrible, Dr. sweet, but reception is a demon. I was given a follow-up appointment from which the physician performed a colonospocy on me. The day before my appointment, she left three different messages on my home phone. She demanded that I return her call by 5 p.m. to let her know if I planned to keep my appointment. I did not arrive home til after six p.m. so I was unable to call the office due to it being closed. Her message to me is that my appointment had been canceled due to not returning her call. I called at 9 a.m. on the day of the appointment and she went off on me. I hung up the phone due to her disrespectfull ways and unprofessional attitude. She called me back and stated, "You hung up on me." I stated, "Yes I did because you are very rude and I will not be spocken to in the manner that you have tried to speak to me." I have no idea what is this woman's problem, but she needs to be relieved of her duties.

This user rated the provider, but did not write a review

PLEASE STAY AWAY from this place. Had a horrible experience with the front desk. She just doesn't listen to what the patient is saying. She keeps saying whatever she has to say and hangs the phone down. Doesn't even take a moment to listen. We had initial consultation with the doc and then were scheduled for an endoscopy. She called us and left a voice mail threatening us of cancellation. HORRIBLE HORRIBEL FRONT DESK. DONT EVEN THINK GOING TO THIS DOC OFFICE.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

She is a very caring doctor and easy to access.

This user rated the provider, but did not write a review

Horrible horrible receptionist. I have never encountered such rudeness. Jenny Tseng was selected as my pcp by blue cross blue shields. When I called to scheduled an appointment the receptionist told me they didn't want any new patients. When I inquired as to why Dr. Tseng is still being assigned if she wasn't taking on new patients, I was yelled at and told I don't answer to you, we don't want you as a patient. Tseng should do a mental evaluation on her receptionist. rude and unprofessional

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review