Jennifer L Carroll

I went to the gynecologist for the first time and went to doctor carroll. She is such a kind human and was smiling during the whole appointment. I was so nervous about being there and she was so comforting and made me feel at ease. I highly recommend going to her if it’s your first time or if you’ve ever had a bad experience. 11/10.

I visited Dr. Carroll to get a routine Pap smear. During the exam, she told me that she accidentally hit my cervix causing some bleeding. After a week of abnormal bleeding, I decided to see my regular doctor to see if this was normal. My doctor said it was not normal and performed a series of tests to see if there were any other underlying causes. After finding everything was normal, I went back to Dr. Carroll because she was most familiar with my case. I informed her of my visit and the results of my tests. After giving me an exam, she admitted the bleeding was coming from my cervix. She applied silver nitrate to the open wound and sent me on my way. However, the bleeding did not stop. A week later I called her office and made them aware of this. They brought me back in and she applied more medicine to the wound. She said the medicine should act quickly and if I had anymore issues to call her right away. The bleeding continued for the next couple days. I went back in and she applied a stronger medicine to the wound. It finally stopped the bleeding. This nightmare was spread out over a months time. There were many days I had to call off work due to my visits and pain I was left in after the treatments. Just when I thought it was all over, I started receiving the medical bills. They charged me a copay for each visit I had to go back. I was willing to pay the bills for the extra tests that were performed including an ultrasound and bloodwork, but I did not understand why I was being charged for something I did not cause. I called their office manager and explained to her my concerns. She told me she would have to talk to Dr. Carroll and get back to me. After about a week of not hearing anything, I received a voicemail stating they were unable to do anything because she performed treatment. I was very frustrated by this so I called her back and explained to her my story and the events that took place. She said that in the doctors notes, Dr. Carroll stated the bleeding was caused by unknown circumstances and that is why I was charged. I explained to her that the Dr. Carroll knew exactly why I was bleeding because she told me when she did it. After hearing me out she took my case to her supervisor and wrote a letter on my behalf to waive the copays. Thankfully, they did end up waiving the fees. This whole experience has made me think twice about going back to her or UH in general. I hope my experience is useful to others and their decision whether or not to go to her. I visited Dr. Carroll to get a routine Pap smear. During the exam, she told me that she accidentally hit my cervix causing some bleeding. After a week of abnormal bleeding, I decided to see my regular doctor to see if this was normal. My … More

Dr. Carroll is amazing! I didn't start seeing her until after becoming pregnant and she took the time to explain everything and calm me down with all of the worries I had. She genuinely cares about her patients and is super comforting. The staff at the office is nice and you never usually have to wait too long. I highly recommend her!

The most emphatic, kind doctor. I had a terrible experience with the a previous doctor (retired, no longer practicing) who made me feel bad about myself and the way my body reacted to sensitivity and pain. Dr Carroll gave me my dignity and reassured me there was nothing wrong with me and my body. I am grateful for her kindness and ability to restore my confidence.

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wonderful doctor, takes the time to listen to you and really cares.

I visited Dr Carroll for the first time this summer and she is very good. She talks to you and lets you know what is going on and what needs to be done. Dr. Carroll cares about her patients and does not keep them waiting for long in the office at all. They are right on schedule. I highly recommend her.

Dr. Carroll always seems to be in a rush - a polite rush, but still. I always felt like I was inconveniencing her by asking questions, so I got good at just saving my questions for the nurses who were generally more thorough. I also feel like she brushed off my concern about having postpartum depression at my six week postpartum check-up and chalked up my feelings to being a new mom. She’s a nice woman and competent physician, but it seems like her patient load is too heavy for her to handle.

Dr. Carroll is kind and knowledgeable. I feel comfortable asking her questions and she usually takes her time to explain things and give answers in plain English.

Love Dr Carroll. Not only is her office actually on schedule, she actually takes time to listen and answer questions.

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I love dr carroll. She will sit in front you and listen to you. She is very nice. So glad I found her and she's my doc.

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She is outstanding in all areas. Dr. Carroll is competent, professional, kind, and thorough.

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I love Dr. Carroll she is the best, I'm blessed to have her as my gyn.

Dr. Carroll is the best!! She's super nice and caring! I love her doctor visits! I definitely recommend her!!

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She took 3 days to call in an antibiotic for a simple bladder. And she does not return messages. She should not be accepting new patients if she does not have the time to provide proper basic care.

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This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review